Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAvoid.
Avoid.Politely & calmly registered a complaint within the Penketh/Westbrook Warrington branch after our doorbell camera recorded a Bridgefords employee needlessly verbally insulting us whilst at the front of our property. All members of staff informed have been dismissive & even whilst we have the evidence no formal apology has been given by the member of staff involved. I find the lack of accountability on a basic decent human behaviour level to be rude, unprofessional & has made our experience with Bridgefords unpleasant.
Mrs · 28 November 2023
★★★★★ 5/5
TrustpilotA lady named Lisa (Bamber Bridge…
A lady named Lisa (Bamber Bridge Branch) could not have been more helpful going that extra mile to help us look for a rental property for our parents. Thank you Lisa. I hope she gets the recognition she deserves.
Dawn · 20 May 2023
★★★★★ 5/5
TrustpilotShout out to Ruari
I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!
Leigha · 6 September 2023
★★★★★ 1/5
TrustpilotA one star rating is too good for this…
A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.
Jane · 1 August 2024
★★★★★ 5/5
TrustpilotThank you Bridgfords didsbury for all…
Thank you Bridgfords didsbury for all your help. I am very exited to move into my new home :)
Chris · 10 February 2026
★★★★★ 1/5
TrustpilotConfusing marketing
There's a For Sale sign been up on a house we've passed a few times over the past 2 weeks but can't find it on their website or Rightmove. I rang one of the branches to be told, indignantly, I'd rang the wrong office. I pointed out that there is no local office and as this one is relatively close by, I thought I'd try them. He said he had 'no idea' but he'd look. Terrible telephone manner, told him I'd look myself. Tried another office and was told it's not being marketed yet as the owner has been choosing the photos. Fair enough but I asked why the sign was up and was told because it's for sale. Very confusing. Sort yourselves out Bridgfords. Glad you aren't selling our house!
Mrs · 23 October 2023
★★★★★ 5/5
GoogleJames, Pauline and Nigel have been outstanding during the sale of my late Father's house and the sale of my own property a few months later. I'm not sure where their patience came from at times but all the way through both sales they were all very professional and polite. I would highly recommend them if you are looking to sell your property.
Sharon · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid Like The Plague!
If you are looking for a professional, hassle and stress free service from your estate agent then steer well clear of Bridgefords (Culcheth Warrington).
Tony · 21 December 2025
★★★★★ 5/5
TrustpilotAneeka in Sale, Manchester.
Aneeka in Sale was very helpful, welcoming, and knowledgable during our appointment yesterday. She arrived promptly, and was passionate in ensuring great customer service was provided, including assisting us with measurements.
Maisoon · 5 November 2023
★★★★★ 5/5
TrustpilotJust over a year dealing with house…
Just over a year dealing with house sale, took 4 buyers to achieve each pulling out for various reasons. Very patient and communicative throughout whole process. Staff always very professional and helpful. Would recommend Cheadle Hulme branch.
MLucas · 27 May 2023
★★★★★ 1/5
TrustpilotBridgford's Halifax
We used Bridgford's in Halifax to sell our property. My main concern with them was that they hardly ever answered the telephone and relied upon an answer machine. Add onto this the fact that on numerous occasions they didn't return our calls. They didn't manage to sell our property and we do wonder if prospective buyers calls weren't returned either.Secondly feedback from them on enquiries, market data and ongoing support and advice was non existent. Overall customer service was poor to say the least.
Andrew · 5 October 2023
★★★★★ 1/5
TrustpilotWell... AVOID LIKE A PLAGUE
Well, where do I start? I don't recommend this agency at all. All the agents are useless. Customer service, professionalism is lacking at Bridgfords. We rented a property back in 2022, that we had to leave because mould and MICE both h&s hazards weren't solved and reported to the council (with someone vulnerable in the property). The flat was very dirty when we move in and now they are trying to charge us for the cleaning. They painted the flat and now they are trying to get this from our deposit. ABSOLUTELY DISGUSTING. we have tried our best to solve these issues, but they have no decency. They always try to blame the landlord but I don't even think the landlord is aware at this point. please look for another agency and make yourself a favour.
MARIA · 3 October 2023
★★★★★ 5/5
TrustpilotThank you so much to Lyndsy McGlade at…
Thank you so much to Lyndsy McGlade at Bridgfords in Chorley - absolutely fantastic service from start to finish - couldn’t have asked for better. Incredibly professional & speedy letting of our property - went over and above to get the job done. Highly recommend!
Jessica · 3 August 2022
★★★★★ 5/5
GoogleWould like to thank the team at Bridgfords for assisting us in purchasing our new home, Pauline especially, also on behalf of my sister who was going through the same process at the same time, very grateful for your help, I have meant to say thank you before but not got around to it, better late than never I suppose, Thank you
Suzanne · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotUnanswered calls and emails
Unanswered calls and emails. Misleading and wrong information in terms of when a tenant was moving then constant attempts to ignore my instructions in order to extract more money. Terrible service avoid if you can.
Sam · 28 August 2025
★★★★★ 5/5
GoogleSold our house through Bridgfords Macclesfield and received excellent customer service from start to finish. Pauline was very responsive and kept us informed throughout. Would definitely recommend!
Heather · 19 June 2019
Agent replied · 17 June 2024
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
★★★★★ 5/5
GooglePauline spent months helping me buy my new home and get to the end of a tough situation. I was supported and informed at every step and had the help i needed to complete and get the to end. Thank you for everything.
Sophie · 19 January 2024
Agent replied · 17 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotWinsford Bridgfords...Outstanding Team
We're yet to get a moving date, but from the day we contacted Bridgfords in Winsford through to now our experience has been positive and happy. We have our emotional reasons for moving, and the whole team (Lauren, Paul, Nicky and Mandy) have been there for us. Our sale fell through at one point, and they went into emergency mode, securing another buyer within a week. Paul, Nicky and Mandy worked on the property side of things, with support from Lauren, who was also our Mortgage Advisor. They have all been engaging, personable and very supportive through this process. They work fantastic as a close-knit team. Thanks so much! We wouldn't hesitate to recommend them.
Kingston · 12 September 2023
★★★★★ 1/5
TrustpilotBridgfords York
Bridgfords York - lettingsAvoid at all costs They ignore complaints, lose keys, bad mouth landlords, take double payments of commission. Took rent from tenants account after they’d left!!!I have written to their ceo Mark Alcott who like the branch ignore my complaints!The lack of response shows that they truly do not care! All the way up to the top zero customer service. If I could leave a zero star review I would!
Kate · 12 March 2024
★★★★★ 1/5
TrustpilotVery disappointing experience with Bridgeford (Cheadle Hulme)
We had a very disappointing experience with Bridgeford while trying to rent a property in Cheadle Hulme.
Maria · 3 February 2026
★★★★★ 5/5
GoogleSold my house through Macclesfield Bridgefords. All handled very professionally, and with excellent communication & support - special mention to Pauline - you are great! #thankyou
Kath · 19 June 2019
Agent replied · 17 June 2024
Hi Kath, Pauline and her colleagues will be so happy to read your kind words. Thank you, Mark
★★★★★ 1/5
TrustpilotUnpleasant experience in First Call
Looking at the other reviews seems to be a consistent theme with Manchester branch.I spoke with your staff member (Mrs Flynn) from the Manchester City Centre branch about Flat 11, 53 Whitworth Street, M1 3WS property (link below) and found them quite aggressive to the point where I had to disconnect the call.I viewed the property on Friday, 25th August and had the follow-up call with another team member (Mr Stanton) from a different office who was exceptionally helpful and advised me to email/speak with the concerned member about the offer. Following an email, I spoke with Lydia on Tuesday, 29th August. I pointed out that properties with an EPC rating of D or above would need reviewing post-2024 as per government guidelines for listed buildings. I own another property nearby in a Grade 2 building. The staff member disagreed which is not a problem but their tone of voice was aggressive. Following this, I pointed out that the water heater in the flat was broken for a long time and we couldn't see an electrical certificate - she didn't want to pursue the conversation as apparently the 'tenant did not report it'.I was planning to put in a counteroffer but will now be backing out as do not want to deal with the person and consequentially Bridgefords.Hope this can help improve their future processes.
Kuldeep · 29 August 2023
★★★★★ 1/5
TrustpilotAppalling service and very…
Appalling service and very unprofessional letting services ,My wife and I signed up with Bridgeford (Withington office) to find a tenant for our BTL property and things went from bad to worst as we were constantly chasing them for update with progress with no response to our email and their phone was always diverted to an answering machine ,Eventually they found us a tenant and the tenant was moved in on 3rd of Aug but we had to wait until 13th of Aug to receive our rent after chasing them repeatedly plus we are still awaiting payment of DPS monies which we have signed up to our own DPS scheme to secure the holding deposit .After talking to tenants I also found out they had paid the deposit and first month rent at the end of July hoping to move in on 1st of Aug and they were very dissatisfied with Bridgfords handling their process of moving in on 1st of Aug as promised .We used their let -only service and Bridgeford should have released the rent and deposit monies upon letting the property promptly .In hindsight I should have checked their trust pilot review before employing their services .As a landlord I will not be recommending them to any of our friends and fellow landlords.
HomayoonMofarrah · 19 August 2023
★★★★★ 1/5
TrustpilotTotal lack of communication
Total lack of communication. Not responding to emails or phone calls.
Holly · 21 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
