Belvoir Macclesfield reviews

★★★★★ 1/5

Google

Very unprofessional letting agent. Did not send me full quarterly reviews with pictures advising of work that needed to be done. Didn't tell me the state of the flat. Had work done that was unsatisfactory e.g. fitting heaters and leaving the old heaters in the kitchen. Excessive leaks in the kitchen and bathroom that I wasn't informed of and no update that decorating was due. When challenged, Richard was patronising and unhelpful. When the tenant disappeared, I asked for a set of keys and he sent all the keys in one envelope with no number and road on the address. This meant I waited weeks for keys. Had to continually chase them to get the relevant legal paperwork so that we could enter the property and their recommend insurance wasn't worth the paper it was written on. On top of all that, they offered us a meagre sum for the cleaning bill that had arisen because of their lax attitude. I would not recommend them at all to any landlord in Macclesfield.

Pete · 2 January 2019

★★★★★ 5/5

Google

Belvoir have been amazing with helping me and my partner rent our first place. They have answered every question we have had and in very little time. Big thank you to Barry who was extremely helpful.PositiveResponsiveness, Quality

Ehren · 1 January 2022

★★★★★ 5/5

Google

HI Barry and Winnie Just to thank you both for all your help getting my new apartment at 3 Dixon Court chelford and Barry going out to measure the patio door and keeping in touch stay safe and good health Thanks Andy

ANDREW · 1 January 2021

★★★★★ 1/5

AllAgents

"I'm told that you need a ..."

I'm told that you need a positive review however, the only positive thing I can say about Richard and his assistant is I was glad when I no longer had to deal with them. Richard lacked the social skills required to run a letting agency and allowed my property to deteriorate into a state then was rude and patronising when I tried to discuss it with him. They were slow to react when my tenant disappeared and then they sent me all my keys rather than one set so that I had to wait 3 weeks and chase Royal Mail repeatedly before I could enter the property. This is not the professionalism I would expect as a landlord. This then is topped up by the really poor landlord's insurance that Belvoir recommend which meant that they wouldn't pay you for loss of rent. You had to take the tenant to court. Direct Line is better than that.

Landlordexasperated · 3 January 2018

★★★★★ 5/5

Google

We can not praise Belvoir enough!! We are many miles away and put our trust in these guys selling a family members home who sadly had passed. Wow, they absolutely exceeded our expectations in every way. Compassionate and professional in every aspect of the process. In fact they went over and beyond their expected duties for us. If we could give 100 stars we would. Thank you Belvoir for everything, you will never be forgotten.

Shaun · 1 January 2023

★★★★★ 5/5

Google

What a fantastic experience! Barry & Winnie have been absolutely amazing and provide a first class service. In a very crowded and busy letting market, their professional and personable approach has stood out a mile. They go the extra mile and have brilliant attention to detail. What a breathe of fresh air and an inspiration, providing an immaculate client experience on a different level! Thank you for all your help, it is very much appreciated.

Alex · 1 January 2023

★★★★★ 5/5

Google

I had a very good experience dealing with Belvoir Macclesfield. Barry and Winnie were very helpful and friendly. They were very quick to reply to any questions we had and made sure we were comfortable moving into our first home.

J · 1 January 2021

★★★★★ 5/5

Google

From booking the viewing to getting in the property, Winnie and Belvoir are top rate. Dealt with a few letting agents recently and by far the most responsive and professional I have dealt with. Winnie came back to me quickly answering all sorts of questions. Communication reference documents, deposit etc was open, clear and concise. A friendly helpful agent, that I would not hesitate to recommend to any of my family or friends. Great to feel well looked after.PositiveResponsiveness, Professionalism

Edward · 1 January 2021

★★★★★ 5/5

Google

The team at Belvoir were professional and helpful. Barry and Winnie were very friendly which made me feel more comfortable, supporting me throughout. I would definitely recommend Belvoir. Thank you.

Jessica · 1 January 2021

★★★★★ 5/5

Google

Fantastic company to work with, the whole team at Belvoir Macclesfield are proactive and professional, we would highly recommend them to all.PositiveResponsiveness, Quality, Professionalism, Value

Estates · 1 January 2021

★★★★★ 5/5

Google

Super service and great communication! Let my property at a great rate and happy with my tenants! Thank you Winnie and Barry!

Scott · 10 February 2021

★★★★★ 5/5

Google

Has to be said that the service provided by Belvoir has been outstanding. From the rapid responses, to the extremely professional and friendly handling of viewings and questions, Belvoir has shown themselves to be a top tier estate agency. We are hoping to save for a house in a few years and will not hesitate to return to work with them again.PositiveResponsiveness, Quality, Professionalism, Value

Ehren · 1 January 2021

★★★★★ 5/5

Google

Excellent customer service, very friendly. Everything went really smoothly in a couple of days. No waiting.

Sofi · 1 January 2021

★★★★★ 5/5

Direct reviews

Thank you Barry and Winnie for such a smooth and easy moving process, after enquiring and viewing a property everything was handled really well and they were very responsive with emails. They met our expectations and delivered a great service! Thank you!

Lizzy · 30 October 2021

★★★★★ 5/5

Google

Great working with Belvoir. Winnie and Barry are an excellent team, very helpful, informative and pleasant. Nothing is too much trouble, and their attention to detail is second to none.

Korhan · 16 April 2024

★★★★★ 5/5

Google

Belvoir estate agents made renting a property so easy. They were very responsive answering emails and texts almost immediately and had answers to every question. The entire process was carried out with my best interests in mind making it as easy and enjoyable for me as possible - I couldn't reccomend them more!

Martha · 1 January 2022

★★★★★ 5/5

AllAgents

I can’t fault the

I can’t fault the service received from Belvior Macclesfield, they manage a few properties for me and I am looking forward to adding to that portfolio. A huge difference has been noted re the new management team, please keep up the good work ?

Rebecca · 28 January 2020

★★★★★ 5/5

AllAgents

"I can’t fault the..."

I can’t fault the service received from Belvior Macclesfield, they manage a few properties for me and I am looking forward to adding to that portfolio. A huge difference has been noted re the new management team, please keep up the good work ?

Rebecca · 28 January 2020

★★★★★ 5/5

Google

Winnie is absolutely amazing! Thank you so much. Everything’s ran so smoothly.

Hollie · 2 January 2020

★★★★★ 5/5

Google

I have always been impressed with Belvoir. They have always given brilliant advice and managed the properties brilliantly. Communication has always been brilliant and have even done small personal touches FOC to help advertise my properties. A very well run franchise. I'd like to particularly mention Winnie and Victoria who have been brilliant.PositiveResponsiveness, Quality, Professionalism, Value

Christina · 1 January 2021

★★★★★ 5/5

Google

Have found Belvoir to be very quick to respond and they have been extremely helpful, friendly and professional. Would definitely recommend.

Naomi · 16 April 2024

★★★★★ 5/5

Direct reviews

The service provided to me as a landlord seeking new tenants was excellent. Barry and Winnie offered an intelligent, knowledgeable, well-organised and thorough service from start to finish. Barry arranged and conducted all the viewings, whittled down the applicants, provided a list of potential tenants, and did all the necessary referencing. Communication was excellent throughout. The only problem was selecting which tenants to offer the tenancy to, as there were so many high-quality applications to choose from ! I would definitely recommend Belvoir without any hesitation.

Jill · 22 October 2021

★★★★★ 5/5

Google

Professional, responsive and friendly - as a tenant, Belvoir has been the best letting agency I've ever dealt with. The whole process went smoothly and they've been helpful in resolving minor issues on the property. Recommended 👍 …

Andrei · 1 January 2023

★★★★★ 5/5

Google

Excellent, personal, professional service. Understood my needs and felt l could rely on them. Very important because I'm out of the country a lot.

Sharon · 1 January 2024