Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent estate agent. I rented my house and also sold my house through Belvoir Macclesfield. Both Barry and Winnie are very professional and managed my property extremely well. They communicated regularly and kept me posted when I was selling the house. To all landlords and tenants, buyers and sellers, I highly recommend Belvior Macclesfield
A · 1 January 2023
Agent replied · 31 December 2024
Hi Adnan, thank you for the great review and the recommendation - very much appreciated! We're delighted we were able to help with both managing and selling your property and we wish you all the very best for the future! Regards - The Team at Belvoir Macclesfield Estate Agents & Letting Agents.
★★★★★ 5/5
GoogleI would give ten stars if I could. Our experience with Belvoir Macclesfield was excellent. It is clear Barry and Winnie are experienced, professional and considerate. They had everything in hand and made the whole buying process seamless - Myself and family are eternally grateful for their dedication and patience. Thank you. Laetitia
Laetitia · 29 January 2023
Agent replied · 28 January 2025
Hi Laetitia, we really appreciate you leaving a review about your recent home buying experience with us - thank you so much! We're delighted we were able to help and wish you and the family all the very best in your new home! Best wishes - The Team at Belvoir Macclesfield Estate Agents & Letting Agents.
★★★★★ 5/5
GoogleVery pleased so far with the service from the new management team at Belvoir Macclesfield.
I am a landlord and use Belvoir to manage my property and after some difficult times under the past regime, faith has been restored by Barry and Winnie.
I have had clear communication, great advice and a speedy process to finding a new tenant.
Thankyou guys, I would have no problem recommending.
James · 1 January 2021
Agent replied · 31 December 2024
Hi James, thank you so much for being willing to recommend us, and, the fantastic feedback. We're delighted to read that you're happy with the level of service being provided and we'll ensure we work hard to maintain it. Thank you for the opportunity. Regards - The Team at Belvoir Macclesfield.
★★★★★ 5/5
GoogleLooking at finally moving out and renting my own place with my partner, Barry and Winnie were extremely helpful, supportive and patient during the process. They were able to answer any and all questions I had and did it all with such a positive attitude and now we’ve managed to find a wonderful apartment and it’s all down to them!PositiveResponsiveness, Professionalism
Ellis · 1 January 2022
Agent replied · 31 December 2024
Hi Ellis, we are delighted that you had a good experience with us and we've managed to help find you something you both like. Thank you for posting such a great review, it is very much appreciated. Best Wishes - The Team at Belvoir Macclesfield Estate Agents & Letting Agents.
★★★★★ 5/5
GoogleAs a landlord I can’t recommend Barry & Winnie enough! They are so helpful & efficient & take all the stress out renting out a property. They both work so hard to ensure that they deliver a top service.
Dawn · 1 January 2024
Agent replied · 31 December 2024
Hi Dawn, thank you so much for the lovely review, very much appreciated! We're glad we have been able to help! Warm Regards - The Team at Belvoir Macclesfield Estate Agents & Letting Agents.
★★★★★ 5/5
GoogleHad the privilege of dealing with belvoir macclesfield to rent our new family home. From start to finish to we were kept in the loop every step of the way. There was nothing that the honest friendly staff would not do for us to make it so easy and pleasurable We are so happy and its all thanks to belvoir macclesfield. Highly Recommended. Thank you
Lee · 1 January 2021
Agent replied · 31 December 2024
Hi Lee, thank you for the fantastic feedback, the team really appreciate it. We wish you all the best in your new property! The Team at Belvoir Macclesfield.
★★★★★ 5/5
GoogleWinnie and Barry were both very helpful in helping us secure a property and extremely attentive throughout the tenancy. I would highly recommend Belvoir Macclesfield for anyone looking for assistance with property services.
Pardeep · 16 April 2024
Agent replied · 31 December 2024
Hi Pardeep, thank you for taking the time to leave a review, and for the recommendation - it is very much appreciated! We wish you all the very best for the future. Regards - The Team at Belvoir Macclesfield Estate Agents & Letting Agents.
★★★★★ 1/5
GoogleJust been and viewed a property to rent with this estate agent. Loved the property and the lady that showed me around was lovely and very informative. I rang the estate agent and spoke to a guy, wish I had gotten his name and wanted to make an offer where I was basically told I’m not allowed to negotiate and to go and look at cheaper properties. The guy was insanely rude and then decided to tell me there is already an application on the property that is going through, which I’m questioning is actually true as I wasn’t told this when I enquired about the property. The property has been on since November and obviously hasn’t found someone because of the guy at this estate agent. Will never use this estate agent again even if my dream property becomes available with them as I will not be spoken to like that again
Erica · 16 April 2024
Agent replied · 31 December 2024
Hi Erica, whilst we encourage and appreciate all feedback, we do expect reviews to have a degree of integrity and fact, not something written to suit someone's own narrative after they have not managed to get the outcome they desired. At no point was anyone rude to you. At no point did anyone tell you go and look at cheaper options. At no point did anyone tell you there was an application going through on this property. What you were told was that an application had been made but that the applicants were unable to proceed at this point in time. You were also told at the viewing that the landlord would not accept an offer, yet you called to make an offer of almost 30% below the asking rent. You were told on the call that this wasn't acceptable, and that the rent value is not negotiable. We are disappointed and frustrated at your review when it is not reflective of what actually transpired, however we are delighted that you will not be using us in the future. Regards, Barry (the estate agent guy and Owner).
★★★★★ 5/5
GoogleExceptional service. Barry was knowledgeable and helpful before during and after marketing the property (a 4 bed house). We started marketing in mid December and sale was completed before the end of January. Absolutely recommended.
Jon · 1 January 2024
Agent replied · 31 December 2024
Thank you Jon for leaving a five star review and for the recommendation! It's very much appreciated. Warm Regards - The Team at Belvoir Macclesfield Estate Agents & Letting Agents.
★★★★★ 5/5
GoogleI have recently moved to the area (rental) and after visiting some estate agents prior to moving I settled with Belvoir due to the friendly team and the fact that they did what they said they would do. I am now looking to buy and I will definitely use Belvoir! Thank you Winnie for looking after me so well.
Boro82 · 1 January 2021
Agent replied · 31 December 2024
Hi Annette, thank you so much for the fantastic feedback you've left. The Team really appreciate you taking the time to leave such a great review. If there is anything else we can do to help, please don't hesitate to contact us, and we certainly look forward to helping you find the right property to buy. Kind Regards - The Team at Belvoir Macclesfield.
★★★★★ 5/5
GoogleMy experience with Belvoir was so smooth from moving in to moving out. They are very responsive to emails even when I had minor issues in the property.
Special thanks to Winnie & Barry for their professionalism and excellent customer service.
Definitely Recommended 👍🏻
Abdalraof · 1 January 2023
Agent replied · 31 December 2024
Hi Abdalraof, thank you so much for taking the time to give a review with such lovely comments and willingness to recommend our services. We're delighted that you had a good experience with us and we wish you all the very best for the future! Regards - The Team at Belvoir Macclesfield Estate Agents & Letting Agents.
★★★★★ 5/5
GoogleFrom start to finish my experience with Belvoir Macclesfield has been top notch, I’ve never seen a turn around like it was in the property within a week and everything was done to a high standard.
Massive thanks to Winnie and Barry for being professional and welcoming from the first interaction to the last.PositiveResponsiveness, Quality, Professionalism
Connor · 1 January 2021
Agent replied · 31 December 2024
Hi Connor, thank you very much for the fantastic feedback and 5 star review - very much appreciated! Delighted you are happy and we wish you all the best in your new home. Regards - The Team at Belvoir Macclesfield.
★★★★★ 5/5
GoogleI would love to review not only Belvoir but Barry at belvoir, for the high professionalism, kindness, and attentiveness. Absolute best customer service.
Has made finding a house not only for me and my family but for my mother in law too!
FM · 1 January 2023
Agent replied · 31 December 2024
Hi Fleur, thank you so much for the fantastic 5 star review, it is very much appreciated! Best Wishes - The Team at Belvoir Macclesfield Estate Agents & Letting Agents.
★★★★★ 5/5
GoogleI have always said we didn't choose Belvoir, we chose Barry and Winnie. We have used this personable couple more than once and each time they have gone the extra mile. They do more than required without the self gratification of some agents.
Michael, Fiona and the Famous Mr Coco Dog
Michael · 29 December 2024
Agent replied · 31 December 2024
Thank you for the lovely review! It's always a pleasure to work with you and we're delighted that we're able to help. Look forward to seeing you all soon and we'll make sure we get some treats in for Coco! Regards, Barry & Winnie, Belvoir Estate Agents & Letting Agents.
★★★★★ 5/5
GoogleMoving can be such an ordeal but Barry and his team made it easy and convenient for us from the beginning!showed us the perfect little house and everything was handled in a timely and professional manner, Thank you guys you have been brilliant would definitely recommend!!!PositiveResponsiveness, Quality, Professionalism, Value
Emily · 10 February 2021
Agent replied · 9 February 2025
Hi Emily, thank you so much for the lovely review, and the willingness to recommend us! We're glad the move went smoothly and you know where we are if you need anything. Good luck in the new home! Kind Regards - The Team at Belvoir Macclesfield.
★★★★★ 1/5
GoogleI am not surprised by this response after what I have encountered. Your review stated you have responded in this manner to other clients as well. You are just being manipulative. What I have encountered yesterday was absolute shocking behaviour from the male member of staff who have no idea what customer service is. I have treated all member of your team respectfully while trying to convey my reasonings. You tried to blame the issue of mould on me, when it was reported to you multiple times. I have sufficient proof to back up these. I am also happy for you to check your CCTV to prove my behaviour and that of your male staff’s. I have not decided to end this here. It should not be normal for you to harass some one coming to you with genuine problems.
And I always respect all the women so don’t blame me. The female staff in your office is so good and her conversation towards me was nice . So I don’t need to make problems in your office.
Binas · 29 December 2024
★★★★★ 5/5
GoogleBelvoir in Macclesfield have been unerringly helpful, informative , open and supportive to us in our first foray into the rental market. As well as professional they're also warm, accessible and friendly people. We can't fault them in anyway and we highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 1 January 2021
Agent replied · 31 December 2024
Hi Richard, we really appreciate you taking the time to leave such a fantastic and glowing review for us. We are delighted we have been able to help and look forward to working with you on a long term basis. If you need anything else in the meantime, please don't hesitate to ask. Regards - The Team at Belvoir Macclesfield.
★★★★★ 5/5
allAgentsHonest and
Barry and Winnie have been honest from the get go, ensuring me and my fiancé were housed in a safe and suitable location, ready for raising our little boy due later this year.
As students we thought we would struggle, but instead have had an easy time thanks to Belvoir.
The first property me and my fiancé saw was in a location that could’ve been troublesome as the neighbours unfortunately were a possible danger and inconsiderate. The property we are in however, is ideal, and we have lovely cats jumping into our garden instead of horrible dog shit being thrown over which was reported at the other address?. Hahah
A much better reality thanks to Barry and Winnie letting us know of the situation swiftly.
I totally recommend these agents to all, but especially younger people who are after their first property.
Elizabeth · 13 September 2020
★★★★★ 5/5
allAgents"Honest and..."
Barry and Winnie have been honest from the get go, ensuring me and my fiancé were housed in a safe and suitable location, ready for raising our little boy due later this year.
As students we thought we would struggle, but instead have had an easy time thanks to Belvoir.
The first property me and my fiancé saw was in a location that could’ve been troublesome as the neighbours unfortunately were a possible danger and inconsiderate. The property we are in however, is ideal, and we have lovely cats jumping into our garden instead of horrible dog shit being thrown over which was reported at the other address?. Hahah
A much better reality thanks to Barry and Winnie letting us know of the situation swiftly.
I totally recommend these agents to all, but especially younger people who are after their first property.
Elizabeth · 13 September 2020
★★★★★ 1/5
GoogleCommunication between different staff within the Macclesfield office is non - existent or there is a massive ignorance issue where they choose not to return calls or reply to messages. Net result is alot of wasted time and unnecessary stress at a time when you are moving home and don't have the time or money to be messed about and sent from pillar to post. Do AVOID if you at all can. Wilmslow office may be better.... who knows.... dare you take the risk?
Karl · 2 January 2020
★★★★★ 1/5
GoogleDisgraceful and Threatening Behaviour
We paid for Belvoirs fully managed service when we rented out a property in Macclesfield. During that time, Belvoir failed to tell us about alterations made to our property, including the tenant fitting a breakfast bar, moving wardrobes, damaging furniture and fitting a shower. They lost a key to the property. They charged us for changes made to the property by the tenant.
When I raised a complete with the Property Ombudsman Richards response was to send a threatening email.
As an aside, the property ombudsman is paid for by letting and estate agents to self regulate the industry. They have no legal training and are very limited in what they can do. You may want to raise a case with the property ombudsman as an initial step as part of the process before taking legal action.
Reviews for Belvoir Macclesfield fall into 2 camps, 5 star reviews and many 1 star reviews with no middle ground. I know which ones I am more likely to believe.
Avoid! do not use Belvoir Macclesfield.
Paul · 2 January 2020
★★★★★ 1/5
allAgentsDisgraceful and Threatening
We paid for Belvoirs fully managed service when we rented out a property in Macclesfield. During that time, Belvoir failed to tell us about alterations made to our property, including the tenant fitting a breakfast bar, moving wardrobes, damaging furniture and fitting a shower. They lost a key to the property. They charged us for changes made to the property by the tenant.
When I raised a complete with the Property Ombudsman Richards response was to send a threatening email.
As an aside, the property ombudsman is paid for by letting and estate agents to self regulate the industry. They have no legal training and are very limited in what they can do. You may want to raise a case with the property ombudsman as an initial step as part of the process before taking legal action.
Reviews for Belvoir Macclesfield fall into 2 camps, 5 star reviews and many 1 star reviews with no middle ground. I know which ones I am more likely to believe.
Avoid! do not use Belvoir Macclesfield.
Paul · 13 April 2019
★★★★★ 5/5
GoogleFantastic service, from a very professional and friendly agent. From the whole team nothing was too much trouble. Called back when they said they would and followed through our transactions without a hitch. Would recommend to friends and family. Thank you Belvoir Macclesfield.
Sally · 1 January 2021
Agent replied · 31 December 2024
Thank you so much Sally, we really appreciate that you would be happy to recommend us. If there is anything else we can do to help, please don't hesitate to contact us. Kind Regards, The Team at Belvoir Macclesfield.
★★★★★ 5/5
GoogleBarry and Winnie were wonderful, fighting our corner so we could secure our dream property. They have been responsive and helpful every step of the way, and their consideration and skill has put a lovely tint on our first steps here in Macclesfield.PositiveQuality
Thomas · 1 January 2021
Agent replied · 31 December 2024
Hi Thomas, thank you so much for the wonderful feedback. We're so pleased that you are enjoying your new home and surroundings! We wish you all the best and you know where we are if you have any problems. Regards - The Team at Belvoir Macclesfield Estate Agents & Letting Agents.
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