Trusted Agent profile · Macclesfield

Alan Lee Macclesfield reviews

★★★★★ Excellent

315 reviews across 2 platforms

19a Church Street, Macclesfield, SK11 6LB

Alan Lee's office in Macclesfield, at 19a Church Street, is rated 4.9 out of 5 across 315 reviews on two platforms, including 264 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

264

Reviews on Google

This office

Facebook logo

5.0 / 5

51

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Alan Lee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.

5/5

Google

A very professional experience from everyone at Alan Lee. All very friendly and helpful. Very quick to update on progress and any concerns raised were resolved promptly. A simple phone call, regarding a stagnated issue in the house purchase and within hours the issue was resolved, allowing the process to move forward. A fantastic service.

Laurence · 1 November 2024

Agent replied · 11 January 2025

Thank you Laurence we appreciate you noticing where we've helped and taking the time write this review.

5/5

Google

We were buyers for a property sold by Alan Lee. Cherrie who showed us around was lovely. She gave us background information regarding the property and area, helped us to visualise what we were thinking about doing to the property and gave us the time to look around and didn’t make us feel rushed, even on our second visit we were allowed to take our time and ask questions. Once we put in an offer that was then accepted they kept us informed regarding how the process was proceeding and ensured that it went quickly and efficiently, by getting the information we required and with quick responses to any queries we had. A big thank you to the team for making a stressful time easier you were excellent and our only regret was that we wished we had been clients of yours to sell our home for us.

Margaret · 3 June 2023

Agent replied · 21 June 2023

What a fantastic review thank you so much. We wish you the very best in your new home and we will have a lovely piece of artwork to hang in your new place very soon :)

5/5

Google

From start to finish excellent service Made selling my house quick and easy Many thanks David

David · 28 May 2024

Agent replied · 26 August 2024

Thanks David, really glad we could be of help.

5/5

Google

Fantastic. Bought a home with Alan Lee, a house they recommended based on what I told them we wanted and one I hadn't planned to view. They've been responsive and clear throughout, tracking written questions and status updates. Based on our experience as a buyer we'll want to use them when we sell.

Ben · 3 November 2024

Agent replied · 11 January 2025

Thank you Ben, I hope you and the family have had a lovely first Christmas and New Year in your new home. All the best for 2025.

5/5

Google

I would recommend Alan Lee to anyone in Macclesfield, Really knowledgeable of the area and kept us updated through the entire process. Even when we had some issues with the sale they handled buyer pull outs and renegotiations very well. Thanks to everyone at Alan Lee for your help with our move :)

Jacob · 1 November 2024

Agent replied · 8 November 2024

Thanks Jacob, you endured a tough time but were always positive and pragmatic. You were a pleasure to work with throughout.

5/5

Google

Alan Lee Independent Estate Agents team as a whole work with the client seamlessly: *from guidance on the local knowledge required to enable the best possible …

Jacqueline · 14 September 2025

Agent replied · 14 April 2026

Thanks Jacqui, one of our fave reviews this year! You definitely have a way with words, We wish you all the best in the future.

4/5

Google

We met Alan in May to value the house and were happy to proceed with his company. The house was then listed for sale but theee was a chain before interested party was able to buy which frustratingly was December. We frequently rang for updates but were told solicitors were dragging their feet and then annoyingly sent more paperwork to fill in which in truth should have been done at the beginning of the process this being the fault of the solicitors. All in all apart from the length of time it took to finally sell and settle with all parties Alan and staff were very friendly for which we thank them very much.

Michelle · 4 January 2025

5/5

Google

Thank you to Alan Lee Estate agents, They made the whole selling process easy and seemless, with regular updates given each week by Abbie who was a star throughout the process. They also recommended a great solicitor Jake Turner who was amazing in getting the sale over the line on the target date.

Craig · 11 October 2024

Agent replied · 8 November 2024

We’ve had some excellent feedback for Abbey recently and it’s lovely to hear. Thank you Craig. All the best.

5/5

Google

Adam Lee independent estate agents made the purchase of my next property an easy, trouble free process. They were very professional and were able to answer all of my questions. After purchasing my property I have noticed how popular Adam Lee are in Macclesfield with a number of houses with sold signs on display. I would use them in the future for my next home move.

David · 29 January 2024

Agent replied · 26 August 2024

Hi David, I’ve been called worse than Adam over the years! We really appreciate your kind words and taking the time to write such a lovely review! All the best in your new place and we hope you’re very happy there. Regards, Alan

5/5

Google

Alan, Lee, Cherrie & Abby have been absolutely fantastic with the selling of our flat…we could not ask for a better estate agent company! From the first moment the team were fantastic! The care, consideration and fantastic communication have made our property selling experience as stress-free as possible! Thank you all for your supportive help! All the best, Ollie & Rachael

Oliver · 28 April 2024

Agent replied · 26 August 2024

Thank you so much for reviewing us so soon after completing! It means the world to our small business. All the best for the future 👍🏼 …

5/5

Google

Very helpful and professional estate agents. Photography of the house was 10/10 and the support provided when needed was also 10/10.

Coran · 14 October 2025

Agent replied · 14 April 2026

Thanks Coran, we try our best and glad it was noticed. Thanks for being a great vendor!

5/5

Google

Really happy I chose Alan Lee Estate Agents to sell my property. They were completely professional and honest right from the start with no patronising sales patter! Although my property was quirky and not the easiest to sell, I always had 100% confidence in them. Thanks so much to Alan, Lee & Cherrie for making it happen. I would highly recommend them to anyone looking to buy or sell!

Charlotte · 1 November 2023

Agent replied · 31 December 2023

Thank you for reviewing us so quickly following your move Charlotte, we're so glad the sale has gone through and you can look forward to the next steps in your life. All the best from all of us here :)

5/5

Google

I recently sold my property with Alan Lee and was extremely pleased with the service I received from them throughout the process. Selling a property in a post-pandemic, post-brexit market was an interesting experience to say the least; throughout this both Alan and Lee were a wise and calming presence, able to steer me through the many ups and downs that occurred. I discovered that it was a rarity to be working with ethical and honest estate agents; a great number of other estate agents I encountered lacked both of these qualities. I would recommend them without hesitation.

David · 26 November 2022

Agent replied · 25 May 2023

Hi David, thank you so much for the kind words. We hope you’re all settled in your new place now! All the best.

5/5

Google

My Husband and I chose Alan Lee after meeting both Alan and two other agents from larger chain Estatge Agents. Alan was really complementary as he entered our home and was genuinely enthusiastic about selling our house. He appeared not to be in a rush nor tied up with other tasks, giving us time to chat and consider our options. This felt personal and less 'next customer please' than with the competitors. The viewings were very well organised and executed by Cheri on a single weekend. During the process we had a couple of hitches which Alan, Lee and Cheri dealt with swiftly and with genuine empathy. We could always get hold of one of them on the phone straight away. They helped us make quick and sometimes difficult decisions when one was needed and we were very grateful for this. Overall they were easy to contact, quick to help, clear and to the point, helped us to weigh up decisions with ease and super friendly. We would recommend their service 100% Thank you !!

Natalie · 26 November 2022

Agent replied · 25 May 2023

Wow! What a lovely review Natalie, thank you so much for taking the time to provide this detailed feedback we really do appreciate it. You went through some rocky moments with your sale and we're so glad things went through for you in the end. All the best to you and the family for the future. :)

5/5

Google

Great estate agents, very knowledgeable, professional and maintained great communication with us throughout the process. Could not recommend more highly

Helen · 14 October 2025

Agent replied · 14 April 2026

Thanks Helen that's a wonderful review, it's very much appreciated.

5/5

Google

Alan Lee were fantastic through the whole process of selling our house. Their professionalism and excellent communication was really appreciated.

Rob · 14 October 2025

Agent replied · 14 April 2026

Thanks Rob & Amanda for the great review.

1/5

Google

Poor communication, never heard back about an offer we made on a property. The offer was only 4% below the asking price yet we never had any communication to say that it was rejected - we just saw on right move that it was sold STC. Would never use again.

Bethany · 9 October 2024

Agent replied · 8 November 2024

Thank you for sharing your feedback, and I sincerely apologise for the poor communication you experienced regarding your offer. I understand how frustrating it must have been to see the property sold without receiving any update, especially after making a reasonable offer. This is not the level of service we aim to provide and I assure you isn't the norm - sorry you experienced us negatively as we really do strive for the opposite. We take your comments seriously. We are currently reviewing our processes to ensure that all offers are properly communicated and that clients receive timely responses, whether positive or negative. Your experience has highlighted an area where we need to improve, and we will be addressing this in order to learn from the feedback you have provided. Regards, Alan Wright

5/5

Google

We met a lot of estate agents before settling on Alan Lee, they impressed us on day 1 and didn't disappoint down the line! The thing I most appreciated was when you called the office you spoke to Alan or Lee, they knew who you were and were able to deal with any queries in the moment. It 100% made the stressful process of house selling that bit more manageable, I don't think I could have coped if I had to ring a call center set up or explain who I was over and over again! I've already recommended Alan Lee to a friend! Thanks guys.

Lisa · 1 November 2022

Agent replied · 28 August 2023

Thank you Lisa for your excellent review and your trust in using our services. We hope you and the family are really happy in your new place. All the best for the future.

5/5

Google

We recently bought our first home through Alan Lee estate agents and they made the whole process so much easier due to their friendly and professional service. Cherrie warmly welcomed us to the house on our first viewing, helping us see the potential of the property and offering helpful advice and ideas. Upon having our offer accepted Alan and Lee were always on hand and happy to talk us through the various steps, from recommending local Solicitor firms and surveyors and keeping us up to date at all stages. When you’re buying you choose the house not the estate agent, but I feel lucky that our house was being sold by Alan Lee!

Stuart · 27 October 2022

Agent replied · 25 May 2023

Thank you for your review Stuart - we hope you’re very happy in your new house. You were very on the ball and a pleasure to deal with.

5/5

Google

We met a lot of estate agents before settling on Alan Lee, they impressed us on day 1 and didn't disappoint down the line! The thing I most appreciated was when you called the office you spoke to Alan or Lee, they knew who you were and were able to deal with any queries in the moment. It 100% made the stressful process of house selling that bit more manageable, I don't think I could have coped if I had to ring a call center set up or explain who I was over and over again! I've already recommended Alan Lee to a friend! Thanks guys.

Lisa · 27 October 2022

Agent replied · 25 May 2023

Thank you Lisa for your excellent review and your trust in using our services. We hope you and the family are really happy in your new place. All the best for the future.

5/5

Google

If you would like a modern proactive estate agency to take care of selling your house then Alan Lee are for you. Within a few days of instructing Alan Lee, we had several viewings booked in and long story short, our house sold overnight. Unfortunately due to a change in the buyers circumstances, the buyer pulled out but Alan Lee were on the ball and organised new viewings and our house was sold again the same week. Their communication is great, they are forward thinking and proactive. Would definitely recommend them. They removed a lot of the stress from the process. Thank you!

Chelsea · 27 October 2022

Agent replied · 25 May 2023

Thanks Chelsea. Mark and yourself were a pleasure to deal with and we're glad it worked out for you in the end. We wish you all the best in the future and please do keep in touch.

5/5

Facebook

We made the correct decision to use Alan and Lee’s services when they ran Silk Property. Now that they have set up on their own we wish them all the best and would highly recommend ‘Alan Lee’ based on our previous experience with them. See our review below from when they were with Silk. We are sure you will be very successful Alan and Lee. Thanks again for going the extra mile for us. We highly recommend Silk Property. Lee, Alan and Simeon were all extremely supportive and went the extra mile to reassure and guide us when our first sale fell though due to planning uncertainties and an increasingly challenging buyer. When we agreed a sale for the second time they were the most reliable source of support and information throughout the lengthy conveyancing process. They were always at the end of the phone if we needed them and were great advocates when the conveyancing side of the process needed a nudge to move forward. They were easy to get along with and as I have said to many people, they know how to have a conversation with clients, rather than talk at you as many estate agents do. Great value for money.

Jacqui · 11 March 2019

5/5

Google

The team at Alan Lee helped make my recent house purchase a very straight forward and low stress experience! From my initial viewing through to completion day, and the handing over of keys, the service was friendly, helpful, and professional. I'd recommend Alan Lee Independent Estate Agents to anyone looking to enter the housing market.

Marcus · 27 June 2024

Agent replied · 26 August 2024

Thank you Marcus, you were a pleasure to have as a buyer. Thank you for your prompt communications throughout.

5/5

Google

We had a great experience with the Alan Lee team! They were super responsive, always in our corner, and offered some brilliant advice and reassurance. House moving is a really stressful experience and I'm glad we had Alan Lee to help us through the process. Would 100% recommend!

Beth · 18 October 2024

Agent replied · 8 November 2024

What a lovely review - thank you Beth, we hope you and the family are nice and settled in your new place now. All the best for the future.

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Questions about Alan Lee Macclesfield

How many reviews does Alan Lee Macclesfield have?

Alan Lee's Macclesfield office has 315 reviews across two platforms: 264 on Google, 51 on Facebook.

What is Alan Lee Macclesfield's rating?

Alan Lee Macclesfield is rated 4.9 out of 5 across all 315 reviews, and 4.9 out of 5 on Google from 264 reviews.

Has Alan Lee won any awards?

Yes. In The Trusted Agent 2026 awards: Alan Lee, Macclesfield won Gold.

Where is Alan Lee's Macclesfield office?

Alan Lee Macclesfield, 19a Church Street, Macclesfield, SK11 6LB.

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