Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleAs first time buyers we were nervous of how little knowledge we had of what goes into purchasing a house, however the Alan Lee team were always on hand to provide clear and informed guidance every step of the way. From the initial viewing to the handing over of the keys, the team were supportive, patient and approachable to work with.
A special shoutout to Abbey who was so fantastic throughout, always communicating in a swift and helpful manner and being generous with her time during house viewings.
Ellie Β· 13 November 2025
Agent replied Β· 14 April 2026
Thanks Ellie, we really try to give our buyers a good level of service and especially help educate first time buyers through a purchase. So pleased this is acknowledged by our buyers who we hope at some point you will become our vendors/sellers... but till then enjoy your new home together!
β
β
β
β
β
5/5
GoogleWe appointed Alan Lee to sell our house having been recommended by a family member. Honestly, the whole experience was fantastic. After having a valuation, there were no pushy follow up calls. When we decided to go ahead, the photos were fantastic and showed a true representation of our house. Also, the the video was excellent! The staff were outstanding, they communicated well all round. We mainly dealt with Abbey who was phenomenal, nothing was too much trouble. Whoever you spoke to, everyone was clued up with what was going on with our property. We would 100% recommend this company to sell your house. They certainly made, what can be a stressful situation, a smooth process. Thank you so very much!
Anne Β· 9 October 2024
Agent replied Β· 8 November 2024
Anne that was a fantastic review and one that I've just read out to the team, Abbey was so gutted to miss you yesterday when out on Lunch! Thanks for the chocolates but more importantly Thanks for being a great vendor and we wish you both all the best in the future.
β
β
β
β
β
5/5
GoogleI can't recommend Alan Lee Independent Estate Agents highly enough! We used them to both sell our old house and buy our new one, and the entire experience was outstanding from start to finish.
For the sale, out of the three agencies we consulted, Alan Lee gave us the highest realistic valuation and we ended up achieving the maximum price we hoped for (and more!). Their team was professional, transparent, proactive, and kept us updated every step of the way, making what can be a stressful process feel smooth and straightforward.
On the buying side, they were equally excellent responsive, helpful with viewings and negotiations, and genuinely committed to finding us the right home. Huge thanks to Alan, Lee, and the whole team for their honesty, fair approach, and real results. If you're in Macclesfield and need an independent agent who delivers, look no further!
Kind regards
Nastassja & Cameron
Nastassja Β· 13 March 2026
Agent replied Β· 14 April 2026
What a brilliant review! We enjoyed helping you on both sides of the sale and purchase, you were an absolute pleasure to deal with - thank you from everyone here π β¦
β
β
β
β
β
5/5
GoogleAlan Lee were incredibly helpful and supportive in getting everything over the line when buying our first home. . Abbey was on hand every step of the way and I felt she made the process much easier. When abbey wasnβt available Lee would be there to support. Would recommend Alan Lee.
Conor Β· 14 September 2025
Agent replied Β· 14 April 2026
Thanks Conor, we try our best to also help out first time buyers as it's difficult road to navigate. All the best in your new home.
β
β
β
β
β
5/5
GoogleAlan Lee were extremely helpful from start to finish when I was buying my flat. I mainly dealt with Abbey who was both extremely helpful and professional in all the dealings. I would highly recommend Alan Lee as an estate agent to anyone!
George Β· 13 November 2025
Agent replied Β· 14 April 2026
Hello George, thanks for taking the time to write this review. We really appreciate it and hope you're very happy in your new place :)
β
β
β
β
β
5/5
GoogleThank you for the help with buying my first home! I'm really pleased with my purchase. Alan and Lee are genuine, professional, and knowledgeable. I had a fair few random questions with being a first time buyer, but they were able to help, and point me in the right direction. Abbey is also helpful and personable, and has a lovely telephone manner. When I viewed the property Cherri was very friendly and even gave me some interior ideas - time to order the Herringbone floor π
Hannah Β· 27 July 2024
Agent replied Β· 26 August 2024
Thank you Hannah, really appreciate you taking the time to write these lovely words. All the best in your new place.good choice of flooring we want to see pics!!!!
β
β
β
β
β
5/5
GoogleWe recently purchased our first home through Alan Lee, and the experience was brilliant from start to finish. The team maintained excellent communication throughout, consistently keeping us informed about the vendorβs progress, which greatly helped to ease any stress during the process. As first-time buyers, my partner and I had many questions, and Abbey was always happy to help. We would highly recommend Alan Lee π
Katie Β· 19 November 2024
Agent replied Β· 11 January 2025
Thank you for taking the time to write such a lovely review, it's so important to our independent business and really is appreciated. Happy New Year to you.
β
β
β
β
β
5/5
GoogleAlan, Lee, Abbey and Cherrie have been nothing short of exceptional throughout our house sale.
Having secured us full asking price within just over a week, we assumed it would be a very swift process but, unfortunately, it soon transpired that we had a less than stable chain, with the bottom of the chain causing a lot of problems.
It was a very stressful 7 months for us, but the team at Alan Lee couldnβt have done more to get us to completion.
The whole chain owes Alan Lee their gratitude, as they were literally the only agents in the chain who were proactive. Lee and Abbey had a hard time dealing with the other agents, where communication was not forthcoming up the chain, but their tenaciousness, professionalism and desire to act in our very best interest got us to completion.
I have no hesitation in saying that if we had chosen a different agent, weβd either still be waiting on the sale, or the chain would have collapsed!
If youβre looking at selling your house then we would 100% recommend that you appoint Alan Lee as your estate agent. You and your house sale will feel valued, their communication is great and they keep their head when all around are losing theirs!
We recommend Alan Lee 100%.
Adam Β· 13 November 2025
Agent replied Β· 14 April 2026
WOW! What a review! Thank you Adam, this means a great deal to us all here. Your chain was certainly a tricky one and we're glad it's all gone through for you. Thank you for your communication throughout the sale, without which it may not have happened. Cheers, Alan
β
β
β
β
β
5/5
GoogleI recently sold my home through Alan Lee...it's been a long road to get to completion and has been more stressful than I ever imagined due to the sale falling through more than once.
The shining light that got me through it was the staff at Alan Lee. I've had the pleasure of meeting all of them, dealing mainly with Abbey and Lee.
A special shout out to Lee who was compassionate and supportive when things got "messy".
When you're buying a house, you tend to deal with lots of different Estate Agents and I can honestly say, hands down, Alan Lee are the best.
S Β· 13 November 2025
Agent replied Β· 14 April 2026
Thank you Sharon, these are lovely words and we very much appreciate you taking the time to send this review. All the best from everyone here.
β
β
β
β
β
5/5
GoogleMoving House is a difficult process regardless of how many times you've done it or even if you've been in the industry yourself. I chose Alan Lee so I knew when it got difficult I had trustworthy, professional, local people in my corner to walk the process with me. I was not dissapointed, they were everything I needed and more.
Right from the easy to book valuation with Alan where he walked me through possible price guidelines and expectations in a friendly, knowledgable, genuine way. What I loved about his visit was the lack of false promises, he was honest and clear about what to expect and how the market was currently performing in the local area. As a single female I felt safe and supported and that was important. The pictures and video were booked in and I'm pleased they were done by a professional, again the gentleman was respectful and did a fantastic job, I was really pleased with how the home looked online.
Onto the process throughout. Lee was fantastic every time we spoke, he always came back to me when he advised he would. His communication was outstanding and things were done so quickly and efficiently I knew that if I went to him with anything I could trust it would be dealt with. When there were issues with the vendor I was purchasing from, his communication between the onward agent and myself was absolutely on point, I felt confident with him dealing with the chain and all its components.
Viewings- Cherrie the viewing representative is pure gold. Her knowledge of the properties in Macclesfield is second to none.
When I was viewing other homes with her she was positive yet realistic and was great at suggesting ideas within the homes.
She was always prepared for my viewing and welcomed me inside in a friendly but professional manner. I knew I didnt want anyone else showing my home to prospective buyers but her.
This wasn't an easy move for me but the support provided by Alan, Lee and Cherrie meant I wasn't standing alone. Thank you Alan Lee. I don't think you truly realise the difference you made.
Krystle-Ann Β· 10 December 2023
Agent replied Β· 31 December 2023
This is without doubt our best ever review. This is why we do what we do and makes the tough days worth it! Thank you Krystle from everyone here at Alan Lee. π β¦
β
β
β
β
β
5/5
GoogleI have recently purchased my first ever own property which the vendor was selling through Alan Lee Estate Agents. The customer service at Alan Lee Estate Agents was very friendly and professional and it was easy to arrange property viewings with them and when I had some issues that needing sorting at the property before exchange of contracts, Alan Lee Estate Agents quickly got onto the vendor about this who sorted out out the issues in a timely manor.
Jimmy Β· 1 December 2023
Agent replied Β· 31 December 2023
Thanks Jimmy, we really appreciate you sending this the same day you moved in as we imagine you were really busy! Thanks for being a great buyer and we wish you all the best.
β
β
β
β
β
5/5
GoogleAlan Lee Estate Agents looked after me from beginning to the end of the entire process. As a first time buyer I didn't have a clue where to start which they knew about so i really appreciated all the help they provided. I hardly had to do any chasing with other parties at all as these guys were well on top of it! Abbey had so much patience with me but the entire team made me feel like I was in safe hands the whole way! Thank you!
Shalini Β· 14 October 2025
Agent replied Β· 14 April 2026
Thanks Shalini you were great to deal with and we appreciated you staying pro-active throughout.
β
β
β
β
β
5/5
GoogleAbbey and the Alan Lee team have been brilliant!
Right from the advert/enquiry through to completion, the team were really communicative and as a first time buyer, helped to make my first purchase really smooth. I had lost some faith in agents through prior renting process and through some pretty bad viewings with other agents in the area, so was hesitant when purchasing my first property, but Abbey restored this faith and have been recommending them to friends and happy.
Would definitely sell through Alan Lee in the future!
Alexander Β· 14 October 2025
Agent replied Β· 14 April 2026
Thanks Alex, you've got a great apartment! We appreciate the kind words
β
β
β
β
β
5/5
GoogleWe have just completed our house sale with Alan Lee.
It has been a long ( 12 months) stressful and quite turbulent time since meeting Alan and our house going on the market, with our first sale falling through, 5 months in, and latterly us having to break the chain to prevent this happening again.
We have wondered if we would reach this point, for anyone in the same situation, our advice would be to stick with it, and listen to the team.
Abbey & Lee have been amazing throughout, maintaining communication with us, whilst managing the challenges, and keeping us focused and calm
(mostly).
We would highly recommend team Alan Lee if you are considering selling your home.
Thank you so much Alan,Lee, Abbey & Cherrie.
Sheona Β· 14 October 2025
Agent replied Β· 14 April 2026
Thanks Sheona & Damian for the kind words, what a rollercoaster! We hope to be able to help you in the future but enjoy the next home for a while first!
β
β
β
β
β
5/5
GoogleGreat service with sale of my property. Alan and Lee have an honest and transparent approach from start to finish, with knowledgeable and understanding guidance throughout. Cherrie who conducted most of the viewings is a great asset to their team. All were friendly, professional and responsive in all my dealings with them. Wouldnβt hesitate to recommend them or use again!
Hope Iβll be fortunate enough to make my next purchase through them, they were helpful in securing my rental property meantime.
Karen Β· 2 October 2023
Agent replied Β· 31 December 2023
Thank you Karen, all the above is exactly what we're trying to do so it's really lovely to see that's the perspective of our clients! Thank you from all of us here :)
β
β
β
β
β
5/5
GoogleExcellent service from start to finish from Lee, which made the buying process of our first house at lot easier.
A special thank you to Cherrie as well for her great knowledge of the property when we were viewing the house.
We will most definitely consider using Alan & Lee Estate Agents again in the future for our next property.
Canβt thank you all enough for helping us to find our first home.
Verity Β· 10 December 2023
Agent replied Β· 31 December 2023
Thank you Verity and thank you for yours and Callum's patience and perseverance when things got tricky during the conveyancing process. We hope you have many happy years in your first home :)
β
β
β
β
β
5/5
GoogleJust sold our property with Alan Lee and we were really happy with the service. It took a long time to complete due to factors out of our control but Lee & Alan kept us updated, were really honest, steered us in the right direction and regularly spoke to all key people within the chain. This showed us how valuable it was to use an agent rather than do it ourselves. Cherrie was also brilliant and all 3 did a great job getting plenty of viewings booked in. Thank you.
Julia Β· 13 May 2023
Agent replied Β· 25 May 2023
Thanks Julia & Mark for the review. We got there in the end, lots of twists and turns but in the end we got the result needed. We hope you're settling into your new house and turning it into your family home. We wish you all the best in the future!
β
β
β
β
β
5/5
GoogleMy experience with Alan Lee Independent Estate Agents was excellent. As well as selling my house quickly, they were very helpful with advice, information and not least, support during the rocky bits! As they are not part of a chain of sellers, the service is far more personalised, and communication is very good. Both partners are fully informed and aware of any issues regarding the property on sale, which reduced the stress level considerably.
I would fully recommend their sevice.
Susanna Β· 26 November 2022
Agent replied Β· 25 May 2023
Thank you Susanna, weβre delighted youβre finally in your new place. Thank you so much for taking the time to review us we really appreciate it. All the best.
β
β
β
β
β
5/5
GoogleIf I could rate 10 stars I would. I wholeheartedly recommend Alan Lee as a reliable, trustworthy and honest estate agent. The team at Alan Lee are excellent at what they do and have been a guiding light throughout quite a tricky sale. Always on hand to answer any questions and giving honest advice when it was needed. They take pride in what they do and kept me up to date every step of the way, making a stressful process much easier.
Huge thanks to Alan, Lee and the team. If youβre considering a Macclesfield estate agent, definitely go with Alan Lee. Theyβre brilliant!
Jennifer Β· 7 April 2026
β
β
β
β
β
5/5
GoogleThe team at Alan Lee were nothing short of amazing! From the initial viewing to the handing over of the keys, the team were supportive, patient and approachable to work with. We would absolutely work with them again and they made the purchase of our first home so smooth, highly recommend.
Emily Β· 13 March 2026
Agent replied Β· 14 April 2026
Thank you for taking the time to review us Emily, we really appreciate it. Reviews are our lifeblood as an independent business! Thanks :)
β
β
β
β
β
5/5
GoogleMe and my wife have just sold with Alan lee and couldnβt recommend them enough! Absolutely great guys! Very down to earth and tell you honestly and truthful thoughts.
We sold in no time with 8 offers they have a unique and modern approach to the market!
And Cheri is fabulous with the viewings. All three are very professional and approachable. If we were to sell again there would be no doubt about it !, we would definitely use Alan Lee again.
Thank you once again .
Keep up the great work!
Kris Β· 27 September 2022
Agent replied Β· 25 May 2023
Hi Kris, What a great review, thank you so much for your business. We wish you and the family all the best for the future.
β
β
β
β
β
5/5
GoogleAlan & Lee Estate Agents were very help on us purchasing our property . They made sure things were up to date from start to finish.
Lee made sure the hand over was very quick and simple . I would recommend them to do all your selling and other correspondence.
Julie Β· 27 June 2024
Agent replied Β· 26 August 2024
Thank you Julie, this is a lovely review to receive. Hereβs to many happy years in your new house.
β
β
β
β
β
5/5
GoogleWe sold our house through Alan Lee and thought the service they provided was great. From original valuation, through pictures and getting the sale done, they were easy to work with and quick to communicate. Ideal Estate Agents to work with. 5*
Tom Β· 13 March 2026
Agent replied Β· 14 April 2026
Thank you so much for such a great review Tom, wishing you and Janis all the very best in your new place and thank you very much for your business.
β
β
β
β
β
5/5
GoogleI couldnβt be happier with the service I received from the guys at Alan Lee. From start to finish, they were professional, approachable, and incredibly proactive in getting my house sold. Their communication was excellent, I was kept updated every step of the way, and any questions I had were answered extremely quickly. Honestly couldnβt recommend them enough!!
Rebecca Β· 14 October 2025
Agent replied Β· 14 April 2026
Thanks Rebecca and to Aaron too for the lovely review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.