Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought our house recently from Alan Lee. I've bought and sold a number of houses in the past, so I have some experience of estate agents, and I have to say that both Alan and Lee were far above the norm. Things were still in lockdown, which should've made things more difficult to transact, but they were always available when needed and certainly help things go through smoothly. I'm not normally one to write online reviews, but I thought that they did such a good job they deserve it. There was no 'playing of games' in negotiations and they came across as really decent, straight-forward guys. I'd highly recommend them. Especially if you want a company who really cares about your deal and doesn't treat as just 'one of many'. Thanks Alan/Lee from Kirsty and James.PositiveResponsiveness, Professionalism
James · 27 August 2021
Agent replied · 25 May 2023
Such lovey words and motivating to know what we aim to do is coming across. Thank you for taking the time to write this review we are very thankful.
Regards,
Alan & Lee
★★★★★ 5/5
GoogleFrom valuation to completion, Alan and Lee were absolutely brilliant and we always felt well looked after. We sold and bought with them and their communication was fantastic at all stages. Viewings were always arranged with plenty of notice and feedback was always given where received. They always responded to emails and phone-calls quickly. Most importantly, they were absolutely on it when we encountered some issues with our buyer’s solicitors - calling and emailing to help things move along all the way through. We have already recommended them to our friends who are thinking of moving next year and will continue to recommend to anyone who asks.
Ross · 25 May 2021
Agent replied · 25 May 2023
Thank Ross, you were both fantastic to deal with! We wish you all the best in your new home.
★★★★★ 5/5
FacebookFrom valuation to completion, Alan and Lee were absolutely brilliant and we always felt well looked after. We sold and bought with them and their communication was fantastic at all stages. Viewings were always arranged with plenty of notice and feedback was always given where received. They always responded to emails and phone-calls quickly. Most importantly, they were absolutely on it when we encountered some issues with our buyer’s solicitors - calling and emailing to help things move along all the way through. We have already recommended them to our friends who are thinking of moving next year and will continue to recommend to anyone who asks.
Cheryl · 12 December 2020
Agent replied · 25 May 2023
Thank you so much for your review Cheryl, your house was a beautiful property with great style and you were both a pleasure to deal with. We hope you're very happy in your new home!
★★★★★ 5/5
FacebookWe bought our house recently from Alan Lee. I've bought and sold a number of houses in the past, so I have some experience of estate agents, and I have to say that both Alan and Lee were far above the norm. Things were still in lockdown, which should've made things more difficult to transact, but they were always available when needed and certainly help things go through smoothly. I'm not normally one to write online reviews, but I thought that they did such a good job they deserve it. There was no 'playing of games' in negotiations and they came across as really decent, straight-forward guys. I'd highly recommend them. Especially if you want a company who really cares about your deal and doesn't treat as just 'one of many'. Thanks Alan/Lee from Kirsty and James.
Kirsty · 30 October 2020
Agent replied · 25 May 2023
Thanks Kirsty we really appreciated your proactiveness and communication during the process! Enjoy your new home!
★★★★★ 5/5
FacebookHow refreshing it was to appoint estate agents who are honest, open and transparent in all they do. Alan and Lee are knowledgeable, professional and an absolute pleasure to deal with, I have no hesitation whatsoever in recommending their services. Their marketing strategy and sustainability sets them ahead of others which particularly appealed to me, there was no doubt in my mind that I’d made the right decision in employing their services for my property sale.
Thank you Alan, Lee, Cherrie and Abbey for working tirelessly to ensure a swift sale, I wish you continued success and growth for the future.
Gina · 26 November 2025
★★★★★ 5/5
FacebookWe would like to thank Alan & Lee for an excellent job in selling our house in just 7 days from their initial appraisal, even managing to secure the full asking price!!! Alan was extremely personable and we didn’t feel pressurised in any way (unlike when dealing with comparative agents). I never once felt unable to ask even the smallest of questions and despite the ups and downs of our move they didn’t once add to the stress, which was very much appreciated. We were amazed at how calm Alan remained amidst the chaos (quite a skill)!. The quality of their service and their professionalism in every aspect was outstanding. I would not hesitate to recommend them to anyone seeking to sell a property in Macclesfield or surrounding areas. I cannot speak highly enough of their service. Thanks Guys & Best Wishes
Cara · 1 September 2019
Agent replied · 25 May 2023
Hi Cara, Hope you're all settled in your new house now! Thank you ever so much for your kind words, they mean the world to us as our reputation is the lifeblood of our business. Thank you
★★★★★ 5/5
GoogleHaving recently needed to purchase a property due to some unforeseen circumstances, Alan Lee were an absolute pleasure to deal with. The initial viewing was very informative and enthusiastic with friendly staff that went out of their way to help answer my questions. The whole process was seamless and was completed even faster than the already speedy date I had initially been given. I would thoroughly recommend Alan Lee for an efficient, honest and thorough service.
Mark · 28 December 2024
Agent replied · 11 January 2025
What a fantastic review, thank you Mark we really appreciate it and hope you're very happy in your new home!
★★★★★ 5/5
GoogleThank you so much to Alan & Lee for their patience and help with the purchase of my first house! They were so very helpful with every enquiry. Also a big thank you to Cherrie for her patience whilst viewing the property. Highly recommend!
Will · 29 March 2024
Agent replied · 26 August 2024
Thanks Will for the review! We hope you're very happy in your new home, we can't wait to see pictures of how it'll look after it's renovation!
★★★★★ 5/5
GoogleExcellent professional, personal friendly service from Alan and Lee and all the staff, all the way from beginning to end of our house sale.
Nothing was too much trouble.
We were impressed by their marketing and organisation around viewings and the feedback provided.
Would definitely recommend.
Sonia · 13 November 2025
Agent replied · 14 April 2026
Thank you for taking the time to send such a lovely review. We hope you’re well and settled in your new place.
★★★★★ 5/5
GoogleSold my house with Alan Lee within the first week of it being on the market. I would highly recommend. They are friendly people who are great at their job.
Kate · 13 March 2026
Agent replied · 14 April 2026
Really appreciate the feedback, you’ve been fantastic to deal with throughout and we hope our paths cross again in the future
★★★★★ 5/5
GoogleWe recently sold our house through Alan Lee and couldn't be happier with their service from start to finish. Alan, Lee and Cherrie were all outstanding and made a normally stressful time run a lot smoother keeping us informed at all times throughout the process. Would highly recommend.
Karen · 2 October 2023
Agent replied · 31 December 2023
Hi Karen and Gary, thank you for your business and for taking the time to write this lovely review. All the best for the future.
★★★★★ 5/5
GoogleExcellent service! Alan Lee are a professional, friendly and relatable team. Both Alan and Lee were very open, empathetic and transparent during conversations, giving supportive and honest advice. We had constant communication throughout the sale and us contacting them for advice was welcomed and never felt like a problem.
Their marketing of our property was spot on and their use of social media was a thumbs up for us over other agents.
Genuine people who felt like they care and are with you for the journey! Thanks so much guys.
Rebecca · 27 July 2024
Agent replied · 26 August 2024
Thanks Rebecca for the lovely review.
★★★★★ 5/5
GoogleThere are no words that I can write that can sum up the gratitude I have for all of the team at Alan Lee Macclesfield. After initially choosing a high street nationwide estate agents and facing a litany of issues and poor service, I moved to Alan Lee. This was one of the best decisions I have ever made, the whole team were professional, pragmatic and helpful and gave sound advice from the get go. I would recommend Alan Lee wholeheartedly to anyone selling a property in and around the Macclesfield area. They are true experts in their field and they really know the market well and I cannot fault them in any way. My advice to anyone is - always choose local!! These guys know their stuff. Alan, Lee, Cherrie and Abbey - thank you!
Katie · 27 June 2024
Agent replied · 26 August 2024
Wow! What an amazing review. Thank you Katie this is just a lovely review to read on a Friday…and thank you for the gifts too! Very very kind. All the best 😀 …
★★★★★ 5/5
GoogleI want to say a big thank you to the most wonderful agency in Macclesfield!!!You were so kind and great and professional!Very good people! Thanks for everything!
Borqna · 9 September 2024
Agent replied · 8 November 2024
You’re more than welcome thanks for the chocolates and wine! All the best in your new home
★★★★★ 5/5
GoogleWe are very happy with our experience with Alan Lee during our recent house purchase. We were part of a long chain and a drawn out sale but there was excellent communication from Lee throughout as well as a pragmatic, professional and understanding approach to tackling problems. Lee also did a great job of keeping on top of everything and applying pressure to keep things on track when required. We would definitely recommend!
Peter · 9 October 2024
Agent replied · 8 November 2024
Peter it was a pleasure to deal with your wife and yourself, it's never easy with a difficult chain to fully keep both the vendor and a buyer fully in the loop as well as being positive and pragmatic but I always felt you were committed and happy to do what it took to help the process. In the end you got your reward and I hope you're all truly happy at what is an amazing home! Thanks again for being great buyers.
★★★★★ 5/5
GoogleI used Alan Lee to sell my apartment in Macclesfield after viewing another property with them. The knowledge they had of the house they were selling was a different level to any other agent i have viewed houses with. This gave me confidence that if anyone was going to sell my apartment it would be these guys.
I advertised my apartment with them and within the month the apartment was sold and during the sale process they couldn't of done more to make it any easier.
Credit to the whole team and i shall be 100% using them again when i come to sell my house.
Matthew · 28 May 2024
Agent replied · 26 August 2024
We couldn't have said it any better! Thanks Matthew that's a lovely review to read. We really do hope to deal with you again in the future, all the best till then...
★★★★★ 5/5
GoogleAbsolutely FANTASTIC. From start to finish. We were SOOO impressed with quality of Alan, Lee, Cherrie and Abbey. As a small team their lines of communication are impeccable and you could ring up tell them your name and they would know straight away how to help you. We weren’t even sure if we wanted to sell back in November but after a consultation with Alan I felt so comfortable and I quickly realised no question is a stupid question. As a first time seller I couldn’t have wished for a better and more pleasant experience. I have already recommended someone to Alan Lee and I will continue to do so for a long time to come. I found out about Alan Lee when my family chose to sell my late Gran’s house last year and I was so impressed I can see why sign’s are popping up here, there and everywhere around Macclesfield and the local area. We couldn’t have wished for a better estate agent. Thank you for much to the team for your hard work and due diligence throughout one of the most stressful yet rewarding times of our lives.
Rachael and Oliver :)
Rachael · 28 April 2024
Agent replied · 26 August 2024
Thank you, you’ve summed up what we set out to achieve when we set up back in 2019 we’re so pleased you’re happy with our services. Thank you Rachael, all the best to you both for the future.
★★★★★ 5/5
GoogleAlan Lee impressed us when we first dealt with them as prospective buyers a few years ago. This experience, along with seeing the quality of their marketing of other properties, made it an easy decision for us the trust them with the sale of our own property more recently.
Alan and Lee were both always up to speed, and anticipating what might come next, so they were ready to give advice and guidance at key moments. They always made us feel in safe hands.
Tom · 28 April 2024
Agent replied · 26 August 2024
Thanks Tom, you had your fair share of ups and downs and were a pleasure to deal with. We’re delighted we could get the sale across the line for you. All the best for the future.
★★★★★ 5/5
GoogleFabulous service all round. Everyone we spoke to was so friendly, any questions we had were answered fully and in a timely manner. Would not hesitate to use them again in the future and would definitely recommend to anyone in need of an estate agent. Thanks!
Becky · 14 August 2025
Agent replied · 14 April 2026
Thank you for taking the time to write this lovely review we really really appreciate it.
★★★★★ 5/5
GoogleWe had a great experience buying our first home with Alan Lee. The team were amazing with communication and keeping the sale moving along. If we ever plan to move house in the future we’d definitely contact them again!
Sophie · 14 October 2025
Agent replied · 14 April 2026
Thanks Sophie that's a lovely review. Feel free to get in touch anytime however enjoy that new home first!
★★★★★ 5/5
GoogleWe have recently used Alan Lee Independent Estate Agents to sell our late Mum's home and were very impressed with their honest advice and professionalism from start to finish. All the team were friendly and courteous, providing timely …
Sean · 14 October 2025
Agent replied · 14 April 2026
Thanks Sean for the lovely review. We appreciate the kind words.
★★★★★ 5/5
GoogleWould definitely recommend Alan Lee Estate Agents! Cherry is friendly and the first time we viewed the house we already liked it. Alan and Lee are very helpful being highly responsive jumping on every question we have. Their feedbacks are always quick and down to earth which greatly assure us.
Chan · 27 October 2022
Agent replied · 25 May 2023
Thank you for your kind words, we’re delighted the sale has finally gone through and we wish you all the very best in your new house.
★★★★★ 5/5
GoogleFirst Class service from the Alan Lee team. They kept us fully informed during every step of the selling process and handled viewings in the most professional manner.
A great team to work with
Neil · 13 November 2025
Agent replied · 14 April 2026
Thanks Neil that’s very kind of you to say. We appreciate your support and wish you all the best.
★★★★★ 5/5
GoogleMoving house is a really stressful experience, but working with Alan Lee has been a pleasure over the last few months. This was my first experience of selling a property and from first meeting Alan when he came to value my property, I felt understood and that my expectations were sensibly managed. This allowed me to make an informed decision when choosing them as my estate agents. Due to their careful consideration with price, I was offered full asking price within three weeks of my property going on the market. At a time when the market was still moving slowly, this felt like a huge achievement. Since accepting the offer on my property, Alan Lee have supported me through each stage, from finding the right solicitor to use, getting in touch when any issues have come to light and managing both mine and the buyers expectations regarding exchanging and completing. Moving forward when I think about putting my new home on the market, I won’t think twice about using Alan Lee again. Thank you so much for your support, Laura.
Laura · 28 February 2024
Agent replied · 26 August 2024
This is just a fantastic review and everything we’re about summed up perfectly! Thank you Laura. We hope your new place is everything you want it to be. Thanks from all of us here 🙂 …
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