Trusted Agent profile · Macclesfield

Alan Lee Macclesfield reviews

★★★★★ Excellent

315 reviews across 2 platforms

19a Church Street, Macclesfield, SK11 6LB

Alan Lee's office in Macclesfield, at 19a Church Street, is rated 4.9 out of 5 across 315 reviews on two platforms, including 264 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

264

Reviews on Google

This office

Facebook logo

5.0 / 5

51

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Alan Lee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.

5/5

Google

My experience with Alan Lee Estate Agents was excellent. All of the staff were very efficient and friendly. They made the process really stress free. Would recommend to anyone

William · 26 December 2022

Agent replied · 25 May 2023

Thank you for your review William. We wish you the very best in your new home and hope you’re very happy there.

5/5

Google

Absolutely fantastic service from Alan and Lee, really down to earth guys who made the whole process of selling our house an absolute breeze, they worked hard and despite the busy crazy year the housing market has been for them, they always made plenty of time to talk to us every step of the way. If you want real people selling your house for you who will bend over backwards to make the process as easy as possible (and at a very good rate) then Alan Lee are the chaps for you! Thanks again, it's been an absolute pleasure! - Jon & DaisyPositiveResponsiveness, Quality, Professionalism, Value

Jon · 27 August 2022

Agent replied · 25 May 2023

Jon the pleasure was ours! Thanks for the great review. We wish you all the best in the future.

5/5

Google

We used Alan Lee to purchase our First Home, as first time buyers it can be a daunting experience, but Alan Lee made the experience easy, communicated well with us throughout and were there to answer any worries or questions. They responded to emails promptly and updated us throughout the buying process. Would recommend to anyone!

Ella · 28 May 2024

Agent replied · 26 August 2024

Thank you for the kind words Ella, they mean a lot to us. We hope you're both very happy in your new home.

5/5

Google

Amazing experience from start to finish! From viewing the property with Cherry, the most approachable and helpful estate agent we have ever met (and we met a lot over 2 yrs of viewing!) she entertained our children whilst we looked around the property. Then Alan and Lee always being available to speak to with any queries or advice that we needed! It has honestly made buying our first home a truly special occasion and we are forever grateful! Thank you from my family for helping our drams become reality!

Charlotte · 29 July 2022

Agent replied · 25 May 2023

I couldn't of wrote a better review if I tried Charlotte thanks it's much appreciated! What a fantastic house you've got and you must send us pictures of the finished article! If you ever need advice or any tips from us whilst renovating don't hesitate to get in touch to discuss your plans.

5/5

Google

Seamless :) They were a pleasure to deal with on a recent house purchase. Would 100% recommend

Tom · 14 October 2025

Agent replied · 14 April 2026

Thanks Tom, we do our best to service our clients needs but we're very aware that buyers also go through an extremely stressful process and pride ourselves on buyers being happy with the process. Buyers become sellers and hopefully in the future this may come true with yourselves!

5/5

Google

We recently bought and sold a house with Alan and Lee. They were absolutely amazing from start to finish. They kept us informed on how the chain was progressing and gave us realistic time frames. Buying and selling houses can be daunting and some terminology is unfamiliar to me but Alan and Lee explained the process using terminology that I understood. They were more informative than my solicitors. I just want to say a huge thank you to you both.

Roger · 29 June 2022

Agent replied · 25 May 2023

Thank you for such a fantastic review Roger. You were an absolute pleasure to deal with and made managing a tricky chain all the easier. All the best 😊 …

5/5

Google

We come across with Alan and Lee as buyers and we were very impressed with professional and friendly services they provided. They were helpful and offer advice on every stage of the buying process which in our case was a bit complicated. I would recommend Alan and Lee to everyone who wants to get professional and attentive service. Buying or selling the property can be very stressful and they did everything to make this process pleasant and straightforwardPositiveProfessionalism

Karina · 27 August 2022

Agent replied · 25 May 2023

Thank you so much Karina, feedback like this means so much to us and even more so from people like yourselves who also have their own small business as you're aware of the pressures. We would love to be of service again in the future to both you and Rob. Enjoy your new home!

5/5

Google

We moved to Alan Lee from larger Macclesfield based estate agent after being disappointed with the service we were getting. From the moment we had our first phone call with Alan, we felt like we had made the right decision. Both Alan and Lee are thoroughly knowledgeable of the market and the area, always had time to go above and beyond with any of our questions, and steered the sale of our property perfectly. This was all despite us needing to meet the tight stamp duty holiday deadline. I can't recommend this independent estate agent enough.

Lilly · 25 May 2022

Agent replied · 25 May 2023

Thanks Lilly we appreciate the kind words and enjoy your new home!

5/5

Google

From our experience Allan Lee are excellent agents. They are all professional, helpful, efficient and keep you up to date. They marketed the property well. They quickly brought us several viewings and helped with negotiations etc and are value for money. My best recommendation is that we would not hesitate to use them again.

Dom · 28 May 2024

Agent replied · 26 August 2024

Thanks Dom, our pleasure to be of service. We appreciated how organised and pragmatic you were throughout the sale also!

5/5

Google

My sister and I decided to place the house with Alan Lee as they presented their service in a professional sincere manner without any unnecessary sales pitch. They were supportive through the whole process and the sale went through smoothly, I would thoroughly recommend them to anybody buying or selling a house

Helen · 27 June 2024

Agent replied · 26 August 2024

Thank you for taking the time to write this review we really appreciate it. You and your sister were really easy to communicate with and things went through smoothly for you as a result. We wish you both the best.

5/5

Google

As a first-time buyer I would highly recommend using Alan Lee Estate Agents. I experienced Alan, Lee and Cherrie as friendly, professional and helpful throughout the process. They always seemed happy to answer my questions, responded to correspondence quickly and never made me feel like I was asking too much. Great service & lovely people.

Abigail · 28 April 2024

Agent replied · 31 December 2023

Thanks for the review

5/5

Google

I would highly recommend Alan Lee Estate Agents if you are looking to sell your house. Alan and Lee were very professional and created an excellent listing for my house which generated lots of viewings and then offers. They were very patient and generous with their time when I was unsure about things throughout the sales process. They also chased up issues when it was necessary to ensure that the sale went through smoothly. Thank you!

Rebecca · 27 September 2022

Agent replied · 25 May 2023

Thank you Rebecca we wish you the very best for the future and hope you enjoy your new home too 🙂 …

5/5

Facebook

Highly recommended! Both Alan and Lee couldn’t do enough for us throughout the process of selling our house. The customer service we received was better than we ever could have imagined. They were prompt in responding to phone calls & emails, they were extremely efficient and professional from start to finish. We will definitely use them again in the future and truly believe they are the best agents around! Thank you both again for everything over the last few months and we wish you all the best!

Stacey · 4 March 2022

Agent replied · 25 May 2023

Thank you Stacey, really kind words we really appreciate it. All the best for you and the family for the future :)

5/5

Google

Alan Lee Independent Estate Agents handled the sale of my late Mother’s property. The team were very helpful and supportive, readily contactable, quick to respond with advice or answers to queries, and fully communicative throughout the entire process of marketing the property through to completion of the sale. Efficient and professional in all respects and a pleasure to deal with, I have no hesitation in recommending.

Raymond · 20 July 2023

Agent replied · 25 July 2023

Thanks Raymond for the kind words, you were by far one of the most organised vendors/clients we've worked with which made our job a lot easier.

1/5

Google

Would not recommend geting involved with lee

Charlie · 13 December 2025

Agent replied · 14 April 2026

Do you get your kicks out of reviewing businesses you haven’t used? Especially small independent businesses who work hard for their clients. Small bit of advice from everyone here - find something better to do with your time!

5/5

Google

Alan Lee were the estate agents for our purchase. They were really helpful during the whole process. They kept us up to date and informed with each step and how the vendors purchase was progressing. It made it a stress free and easy transition. Would definitely use again in the future if needed.

William · 28 April 2024

Agent replied · 26 August 2024

Thanks William you were great to deal with making the process easier for us. We really do try look after our buyers as well as our vendors so it's appreciated that you've taken the time to write the review. All the best in your new home!!

5/5

Google

Everyone at Alan Lee estate agents did a fantastic job in helping sell my property. They always had everything under control and when it came to negotiations with the buyers they always had my best interests at heart. Thanks again it was a pleasure dealing with you.

Jonathan · 27 July 2024

Agent replied · 26 August 2024

Thank you Jon, you had a rocky road and stuck with it. Thanks for your patience and understanding.

5/5

Facebook

We cannot recommend Alan Lee enough. They are a team of incredible professionals who have an excellent standard of customer service and keep you involved, updated and reassured at every step of the journey. From the moment we met with Alan back in March of this year, to the superb marketing and agent viewing, we have been blown away. Every member of the team, Cherrie, Abbey, Alan and Lee, are consummate professionals at what they do. Thanks, guys. We have appreciated everything you’ve done for us.

Martin · 5 July 2024

5/5

Google

Alan and Lee are the 2 nicest men I've had the pleasure of dealing with in the property industry. They are the perfect balance of professional and friendly. They have made selling our house as stress free as possible and we are truly grateful for them. We've never had to chase them as they sent us weekly email updates. They work tirelessly and clearly have a huge amount of knowledge about their line of work. They answered all of our questions and concerns and made us feel totally at ease about being able to call them with anything that was on our minds. When we come to purchase another property we will definitely use AlanLee and I would recommend them to anyone who wants a great experience selling their house. Thankyou guys, Steve and AbiPositiveResponsiveness, Quality, Professionalism, Value

Steve · 27 August 2021

Agent replied · 25 May 2023

You guys are stars! We appreciate the review, we are over the moon we could help you guys. We hope to hear from you in the future especially with the +1 well on the way...

5/5

Google

Very professional and great communication. Highly recommend

Amelia · 13 November 2025

Agent replied · 14 April 2026

Thanks Amelia, and thank you for working with me on completion day for your key collection!

5/5

Google

Absolutely fantastic, wouldn't hesitate to recommend them or use them again! Both Alan and Lee are friendly and very knowledgeable. We had a complicated situation which they both went out of their way to accommodate, and were extremely professional and responsive in all our interactions with them. I really felt like they had our best interests in mind while acting for us and the whole process with them was very smooth and well managed. I can't speak highly enough of them and am so pleased we went with them. Thanks for everything!!

Annie · 25 May 2021

Agent replied · 25 May 2023

Annie we really appreciate the review and wish you all the best in the future. Thanks for your support and putting your trust in us!

5/5

Google

I have been paying close attention to Alan Lee over the past year as I am hoping to buy a house at some point in the future and they always pop up on social media and I see their signs all over Macclesfield and the surrounding areas. I have seen quite a few houses on these amazing video tours that they produce themselves which really do show off the properties they are selling very well. They also seem to have a stock of wonderful looking properties that clearly have been taken care of. I know instinctively that when I eventually have enough money saved for my deposit I will be looking to buy through this small independant agents. I look forward to dealing with them as they are highly professional.

Thomas · 25 May 2021

Agent replied · 25 May 2023

Thanks Thomas, we appreciate your kind words. Please don't hesitate to get in touch if you ever need any advice/ help in searching for the right property!

5/5

Google

Alan Lee did a fantastic job of selling our family home three years ago and we had no hesitation in instructing them to sell an investment property for us recently. Being independent makes such a difference, the level of personal attention received throughout the process was excellent, we would highly recommend Alan Lee to anyone who is thinking of either buying or selling a property.

John · 24 February 2023

Agent replied · 25 May 2023

Thank you John for your kind words we really appreciate it and are happy to have helped you sell two properties now. You know where we are in the future if you need us again!

5/5

Facebook

I would highly recommend Alan Lee. They offer an amazing service at a very competitive rate. Lee went above and beyond in trying to facilitate a tricky and slow chain, speaking with the solicitors and other parties for updates, always with a high degree of patience and professionalism. Communication was first class throughout the process. The bespoke Adam Francis illustration of my old house was a lovely personalised (and unexpected) touch at the end of a very long process. Couldn’t have asked for better service; thank you so much!

Emma · 12 December 2020

Agent replied · 25 May 2023

Thanks Emma we both appreciate your kind words... and the whiskey!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Alan Lee Macclesfield

How many reviews does Alan Lee Macclesfield have?

Alan Lee's Macclesfield office has 315 reviews across two platforms: 264 on Google, 51 on Facebook.

What is Alan Lee Macclesfield's rating?

Alan Lee Macclesfield is rated 4.9 out of 5 across all 315 reviews, and 4.9 out of 5 on Google from 264 reviews.

Has Alan Lee won any awards?

Yes. In The Trusted Agent 2026 awards: Alan Lee, Macclesfield won Gold.

Where is Alan Lee's Macclesfield office?

Alan Lee Macclesfield, 19a Church Street, Macclesfield, SK11 6LB.

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