Trusted Agent profile · Lytham St. Annes
★★★★★
829 reviews across 3 platforms
Shepherd Road, St. Annes, Lytham St. Annes, FY8 3JB
Morris Homes Ltd's office in Lytham St. Annes, at Shepherd Road, is rated 4.1 out of 5 across 829 reviews on three platforms, including 2 Google reviews rated 4.5.
Every review we hold for the Lytham St. Annes office, from every platform, shown as written. First names only.
5/5
TrustpilotArkall Farm, Tamworth
Tracey has been fantastic at Arkall Farm. Really supportive of us as buyers and always takes time to talk to us and answer any questions. Tracey keeps us up to date and is in regular contact with us. Really positive experience and would highly recommend. Looking forward to our new Morris home!
5/5
TrustpilotSHELBOURNE ESTATES - Northampton
We viewed a couple of different properties with Shelbourne Estates on their Hunsbury Grange site in Upton, before finally finding our dream home. Lynne and Jess in the office are an asset to the company. There was no pressure from them, they provided nothing but care and support, even before we reserved the house.There was a list of snags after we moved in, which was expected, they were all small issues probably more us being picky than anything, but they had no issues with anything on the list and sorted them within a timely manner.Scott the site manager has provided ongoing support since the day we moved in and he and his team were fantastic. Shelbourne genuinely care about their customers and the homes they are building. We would definitely buy again with them-but we won’t because we are now in our forever home!
5/5
TrustpilotOur new home
We have recently had our home demo for our Morris home. We love the house and it had a professional finish, the house is a good size and in a lovely area. Everything was explained and all questions answered about the house for things such as the boiler, alarm, letting the house get ventilation, warranties etc. Thank you to Pam and Anthony. We have been kept up to date throughout the purchase of our new home and are happy with the service and would recommend to other people buying a new home.
5/5
TrustpilotThe Beacons @ Houlton
This is the first time we have purchased a new build property and so glad we chose Morris !The process from start to finish has been very professional and any issues throughout have been addressed and resolved very quickly without hesitation.From the minute we walked into the showroom and dealt with Ali Bowyer , we were made to feel welcome, all of our questions (and there were a lot ) were all answered and things that we were told would happen , happened . There were no false promises as is often the case with sales people and we were very well advised with everything from plans to fitting out the house.I would also like to point out that along with Ali , the people we have dealt with , such as John Clarke & Richard (two of the site managers) have also gone over and above with their knowledge and advice and nothing has been too much trouble for either of them We would have no issue recommending Morris or the team @ The Beacons Houlton to anybody based upon our experience with them .Rob & Esther
5/5
TrustpilotCannot fault the service
We cannot fault the service we have recieved whilst buying our new home at hunsbury grange.Both Lynne and Jess were and are continuously helpful, easy to approach and professional. They have both answered all our questions both swiftly and professionally regardless of how silly our enquiries were and made our moving in process so easy seamless with the reassurance that they are there if we need anything. We've had minimal issues since moving in but those we've escalated have been dealt with in an efficiently manner by all the site team.
5/5
TrustpilotHunsbury Grange, Shelbourne Homes
We were planning to put down an ‘off plan’ holding deposit for 3 bed house on a Shelbourne Estate site (part of the Morris Homes Group). The nearest site, which was already open, was Hunsbury Grange, Northampton. I contacted the sales person, Jess, to enquire if that particular house style was available for a viewing. It wasn’t one of the show houses, but there was one which was nearing completion. Jess liaised with the site manager to enable us to have a tour of the house, we were interested in. This was very helpful and Jess was very friendly and accommodating. She gave us plenty of time, showing us the finish options and show houses, bearing in mind that we were not buying on that site! We managed to reserve the house style we wanted at the other site. Thanks.
5/5
TrustpilotWe recently brought a home with Shelbourne
We recently brought a home with Shelbourne Estates and had a fantastic experience. Two employees who really made the difference were Jess and Lynne from the Hunsbury Grange team. From day one of enquiring about homes on this development Jess and Lynne were amazing and nothing was too much trouble they went out of their way to ensure everything was perfect for us. Buying a new home can be really stressful but our experience was wonderful with Shelbourne.Thank you both for all you did for us to secure our dream home.
5/5
TrustpilotFantastic team
Since walking into the office at the hunsbury-grange site, shelbourne side of the development, Lynn, Jess and Pauline have been amazing, very professional, warm, friendly and helpful. We have developed a really good relationship with all 3 ladies to the point of calling them friends. The area sales manager Michaela has also been very supportive. A fantastic team.
5/5
TrustpilotGood experience at The Willows…
Our host for our viewing at The Willows in Kineton was Geeta. She was very thorough and deliberate in terms of meeting our requirements. The show home was excellent and a great tour around the plot we were actually looking to buy. After consultation with Geeta we have not yet bought, but our experience so far has been great.
5/5
TrustpilotEgerton Park
First of all, I've read all the conflicting horror stories about new builds, so, going into to our first ever new build property, we were a little nervous. Those nerves subsided very quickly, reason for that is Sandra in the Sales office. Sandra is amazing and very knowledgeable, she made us feel like we were in safe hands from the moment we walked in. 2 years later and I've simply no regrets. The house is amazing the neighbours are all lovely and the area is stunning. Sandra has also become very dear to us and we often stop to talk to her about anything and everything. We love this community and it's the house that brought us here.
5/5
TrustpilotMorris Homes- Egerton Park Excellency!
Myself and my partner have recently purchased our first home with Morris Homes- Egerton Park. I cannot begin to describe how overwhelming happy I am with the property and with the service we have received. We have both felt consistently informed and supported throughout the entire process, the communication has been excellent; we cannot thank Victoria and Sandra enough for there constant guidance throughout this process, you have made our small dream a reality! When it comes to quality, value, service and satisfaction this is the best developer and team we could ask for.
5/5
TrustpilotEgerton Development
Egerton Development - staff amazing and really go the extra mile . Sandra has been my main point of contact; she is very balanced and genuine, professional yet friendly and full of warmth . She always responds to any queries straight away and is extremely experienced and knowledgable. Victoria has provided cover at weekends and has been equally as helpful. These staff clearly have excellent communication channels as they provide a seamless service knowing exactly where everything us up to in terms of progress with the purchase of the property. All information has been relayed in plain English so on sign up for initial deposit i fully understood all details of the process . I cant thank these lovely staff enough!
5/5
TrustpilotBroadacre
Finally moved into our new home. This is our first experience of purchasing a 'New build' so wasn't sure what to expect.The journey here was only possible through the hard working efforts of the sales team, in particular Lizette who has continued to provide a really positive after care service following our move.The property was itself ready to move into, including all blinds and carpets fitted which were a blessing. Yes, there is snagging required but, nothing that we regard as insurmountable. In a relatively short space of time the site manager and his team have already attended to a number of issues speedily and satisfactorily. Love the house, love the location and looking forward to many years of happiness and enjoyment.
5/5
TrustpilotHannah at Princes Meadows has been so…
Hannah at Princes Meadows has been so genuine, helpful and kind. We are at the start of our journey one which I hope continues and she has been great giving us all the relevant information and contacts so we can get in the best position to hoepfully proceed. She has been there to answer any of my questions and is an asset to her team. I look forward to hopefully seeing her more.
1/5
TrustpilotBad quality, shocking service, lies and money grabbing...
I saved 11 years and the service is shocking... 3 years down the line and I've not had my 7 day snag list completed. Everything is an excuse... I'm well into double figures of the amount of contractors I've had over just to measure up windows... because 9 sashes are cracked!!! Poor Quality, money grabbing rush job who don't care about the people investing. Do your self a favour, go somewhere else!
1/5
TrustpilotUtter rubbish company.
Utter rubbish company.They are greedy where they sold the leasehold to a 3rd party company without notification and now that 3rd party company wants 280% more for the freehold title to the land.Why you have been that greedy Morris! Leasehold is a national scam
5/5
TrustpilotBeautiful development and amazing homes!
Beautiful houses and development! Very professional and experienced team. In particular, a special thank you to Megan from the sales team as she deserves 5* for all her professionalism, time and support in helping us find our perfect new home. And also Richard from the site management team, for all his time and support as we moved to our new house. We can only thank you both for everything you have done for us! Absolutely recommended!
1/5
TrustpilotOnce bitten....
Having bought many new builds over the years buying from Morris has been by far the most unpleasant and stressful experience. We had a high number of snags on our property resulting with every trade coming back in to put things right. This I didn't mind as much. It's the way in which it was handled. Having to chase things constantly, being fobbed off with any excuse for poor workmanship. If it was something minor then generally it wouldn't be much of a problem to get it sorted. It was the more serious snags where something needed replacing that they would try to get out of.After 9 months we decided to move as the house wasn't right for us. Unfortunately, when we started looking there wasn't much on the market. For all the problems we had with our Morris Home we did like the style of houses and the development so we ended up buying another Morris on the same development. It was sort of like "better the devil you know" We went into it with our eyes open knowing what to expect hoping this would make the process a better experience and it was. There wasn't as many snags. They were quicker to respond. It felt like we were buying a house from a completely different builder. However, 14 months on we are back to the service we experienced with our first Morris house. Things they can't fix, excuse after excuse as to why things are the way they are. Being told "you'll never totally get rid of certain problems." Having to chase customer care. They treat their customers like they are stupid in the hope that they will accept their poor excuses. I would warn anybody that is thinking of buying a new home from them to do their homework and maybe talk to people who have already moved in. We have found out recently that the area around our house is not what Morris sold it as. If we had known the full facts we probably wouldn't have bought it. We voiced our concerns to them but it fell on deaf ears. They said we were told everything but we must have forgotten! It's quite odd really because no one on our road or surrounding roads knew about it. Buying a house is the single most expensive thing anyone will buy and to be told this is quite an insult. There is no way we would have forgotten. They didn't tell us and they are acting in a very underhand and dishonest way. Again, they are treating us like we are stupid.It really should have been a case of "once bitten, twice shy." The biggest mistake we ever did was setting foot in their sales office not just once but twice. I love my home. It's perfect for us. I just wish somebody else had built it. The only thing Morris Homes successfully do is disappoint.
5/5
TrustpilotSt Mary’s Park appointment with Carol
Myself and my boyfriend had an appointment with Carol at the ‘St Mary’s Park’ development in Preston. She made us feel so welcome and overall made it such a lovely experience! Would definitely recommend.
5/5
TrustpilotA big thank you Hannah
We've just come back from the Kirkham and Wesham Moris show homes. Not only were the properties stunning; Hannah was beyond helpful in educating us on how tos and next steps. She helped with topline mortgage advice and guided us on the best properties that may suit our new family. Hannah, thank you so much and hope to see you soon. Ishta & Nathan Xxx
5/5
TrustpilotMegan was a great help with buying our…
Megan was a great help with buying our first home at Alconbury Weald! She was friendly, approachable, and ever so helpful. All Morris staff from the site team to the customer care team have been great and we would recommend a Morris home to family and friends.
5/5
TrustpilotGeeta at the Willows Kineton was very…
Geeta at the Willows Kineton was very knowledgeable and spent time taking us round the last few homes for sale on this estate. Although we didn’t buy in the end it wasn’t anything to do with Geeta who did a great job of representing Morris Homes.
5/5
TrustpilotAlconbury Weald - Megan
We have been searching for a home at Alconbury Weald for the past two years while planning our move from the US to the UK, and throughout that entire journey, Megan at Morris Homes has been absolutely exceptional.
5/5
TrustpilotLizette at Broadacre, Lytham St Annes
Lizette has been fantastic with us on our journey so far to purchase a property at Broadacre. We first dealt with Lizette back in 2014 when we bought our first Morris Homes property and she continues to be as professional and diligent as ever this time around also.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Morris Homes Ltd's Lytham St. Annes office has 829 reviews across three platforms: 2 on Google, 8 on Facebook (across the whole business), 819 on Trustpilot (across the whole business).
Morris Homes Ltd Lytham St. Annes is rated 4.1 out of 5 across all 829 reviews, and 4.5 out of 5 on Google from 2 reviews.
Morris Homes Ltd Lytham St. Annes, Shepherd Road, St. Annes, Lytham St. Annes, FY8 3JB.
