5/5
TrustpilotThe staff at Morris Homes have been…
The staff at Morris Homes have been patient, considerate and efficient. I would certainly recommend this company to anyone considering purchasing a new home.
Trusted Agent profile · Lytham St. Annes
Morris Homes Ltd Lytham St. Annes reviews
★★★★★
829 reviews across 3 platforms
Shepherd Road, St. Annes, Lytham St. Annes, FY8 3JB
Morris Homes Ltd's office in Lytham St. Annes, at Shepherd Road, is rated 4.1 out of 5 across 829 reviews on three platforms, including 2 Google reviews rated 4.5.
Reviews
Every review we hold for the Lytham St. Annes office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotChurchfield Standish
I just wanted to say thank you to Julie in the sales office, she has gone above and beyond to help us and it really is appreciated. The minimal snags are getting done but as soon as the site team are slow to respond she is quick to chase them for us and has helped us along the way.The houses are still being built on our street and builders are still passing the house, they have all been friendly and the digger drivers wave at my little girl when they drive past, she loves it.
5/5
TrustpilotFirst class service all round
I moved into my first home earlier this summer, I have to say from the moment I first stepped into the sales office until the day I got my keys the customer service from Aimee and Jeannette has been fantastic. As a first time buyer, naturally I was apprehensive about the process however with their professionalism and accommodating approach I knew I was in good hands. Thank you ladies for everything you have done.A big shout out to Will as well, he has been really good responding to any snag issues I have raised and has even done some of the repairs himself.
5/5
TrustpilotFantastic customer support
Apart from the quality of the build,the site manager- Martin Lee - was exceptionally helpful, nothing was too much trouble when settling into our new home
5/5
TrustpilotHunsbury Grange, Upton
I have dealt with Lynne and Jess at Hunsbury Grange Northampton for many years now. They are both an absolute pleasure to work with and all of my clients that i send to them are always very impressed with them both. They are very friendly and helpful, i look forward to many more years of working with them both.
5/5
TrustpilotArkall Farm Tamworth
We moved into our new Morris Home on Arkall Farm 2 weeks ago and couldn’t be happier.Our first experience back in May was to meet Tracy at the site office, she was extremely knowledgeable and very helpful and we reserved our new home at that first meeting. Tracy went on to help us through out our experience right up until we moved in, thank you Tracy and to Faye as well who also was a great help.On the very first day we moved in we were greeted by Tracy, Richard & John (site managers) to explain everything about the house, central heating, alarms etc.Richard & John explained that if we found any issues in the property they would come back in a week to sort it.We were very happy with everything which was done to a high standard,there were a few snagging problems i.e a couple of little paint marks, bi fold door sticking that kind of thing,which are all being sorted as promised, thank you Richard & John.We highly recommend Morris Homes nothing has been too much trouble which is what you need as moving is stressful enough!
1/5
TrustpilotDo not buy a morris home
Do not buy a morris home. Initially the house was fine but then Morris refused to finish the roads. There is no explanation as to why and no sign of any progress when myself or anyone on our estate contact Morris.Do not be fooled by the glossy brochures. They do not finish their job.
5/5
TrustpilotWe are 1st time buyers & still in the…
We are 1st time buyers & still in the process of buying. Jess is the only person who treated us with respect as a normal human being. Every other sales/mortgage advisor judged us based on how much money we have as a deposit amount and treated us poorly saying that "our houses are very expensive you know...". Other developers have bad ethics/marketing and future if continue to treat people like they treated us. Jess from Shelbourne estate was the only one who was adequate and sane in this respect. So I do appreciate what she's done already. And would recommend to buy with them.
5/5
TrustpilotVery helpful staff
Before we were shown around a property that I wanted to see, we were given a very in-depth talk about how the site worked the heating of the houses, etc by Geeta. She was so helpful and patient. Although the house was not quite big enough for me I was impressed with the build and layout. Many thanks Geeta.
5/5
TrustpilotJust moved in 😁
We’ve just moved into our new home. The area is lovely and well looked after, and the quality of the house is excellent. ⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotBuying my first house
Buying my first house couldn’t of been easier with the team at Houlton. Ali help me with every step and answered all my silly questions, no questions is to silly for the Morris team. Once I moved in I could remember how to set the heating and the site manager Jon came the next day to show me how to use it again. Ali is still there for any questions 6 months on. The team have helped make buying a house for the first time easy.
5/5
TrustpilotExemplar Customer Service
Buying a first home can be daunting however, with Morris Homes - St Mary's Park, and the sales team i.e. Carol, Shaun & Jo it was a breath of fresh air (thank you so much Carol, Shaun and Jo!). Carol, Shaun & Jo possess exemplar persona, value granular details, bring a wealth of knowledge, are extremely flexible, and above all made us felt welcomed. My subconscious mind nudged me that the journey could be stressful, complicated and packed with unexpected shocks. Being said, with Carol at el I never experienced the untoward jolts through the process. We've now moved into our fantastic home and have got amazing neighbours! The entire customer journey has been exceptional!
5/5
TrustpilotWe absolutely love our home.
We absolutely love our home.We are on the Wintringham estate and from the first contact we had with Liam at the Sales office he has always gone above and beyond for us.We have had many ups and downs when buying our house as we bought through the pandemic and nearly missed out with the help to buy deadline and stamp duty.We have laughed and cried though out the process and Liam has been there every step of the way to make sure it happened for us.We literally cannot thank him enough.He really is a credit to Morris homes and I hope they read all the amazing reviews and reward him as a employee he is a credit to Morris Homes.Since moving in the site manager Nick has also been amazing and every snag reported he was straight on it and made sure we felt at home. I feel he goes above and beyond.We have also had great experiences with Ann -Marie from customer care.She is always contactable and they will make sure any issues are rectified.You get 2 years with Morris homes and this is very much appreciated.I will always recommend Morris homes and I have been rewarded for doing so. Thank you Hayley
5/5
TrustpilotBeyond expectation
We only had great experience with Morris Homes. From the first time we walked into the office and was greated by lovely Angela who always was so helpful, polite, welcoming. Both Liam and Angela always were there throughout our journey to support and adviseThere was issues with solicitors from our side by OMG superhero Liam have been fighting for us making it happen by involving Morris Homes SMT and their solicitors. Liam had put us on the first plan and told us that he will make sure he get to the bottom of it to make us happy and he did. What a massive asset Liam is to the Company. I also cannot missout Site Manager and his team by building our dream house. House turned out to be better than we were expecting. As you realised our special mention goes to Liam and Angela at Wintringham Park.
5/5
TrustpilotAwesome experience
We just received the keys to our new “The Melford” home at Hampton Water Peterborough by Morris homes and are so excited with the quality of work done. Thank you Rob for making the entire process so seamless and fast; always reaching out with updates and easily accessible.Our home was delivered to us earlier than expected😊.We highly recommend Morris homes.
5/5
TrustpilotShelbourne Estates, Hunsbury Grange, Northampton
We recently purchased our house through Shelbourne Estates ( Part of Morris Homes) at their development in Hunsbury Grange, Northampton. Our experience from start to finish has been exceptional. Jess and Lynne have been excellent from reservation through to when we moved in and beyond. They are very friendly, informative and extremely supportive throughout the process to ensure everything went smoothly. We never felt pressurised which some experience with other developers. We had minor snags list which was looked at promptly and very professionally. The site manager Scott and his team has also been extremely supportive and continues to do so even we’ll after we’ve moved in. The site is also very well looked after and very tidy. We are also super impressed with the customer care team, who are responsive and make sure everything is addressed promptly. We genuinely feel like Shelbourne Estate truly care about their customers and quality of their work. This has been a wonderful surprise given our past experiences with a different “5 star” builder, which was far from satisfactory. We would not hesitate to recommend Shelbourne Estate to anyone.
5/5
TrustpilotShellbourne Estates - Hunsbury Grange
I purchased a property at Hunsbury Grange with Shellbourne Estates just over a year ago. The whole experience from my first appointment to date has surpassed my expectations. Lynne and Jess were fantastic, they made the process from reserving my plot to exchanging easy and fairly stress free. Whilst it’s not my first time buying a house, it is the first time buying a new build and so there was a lot I wasn’t familiar with. They always answered any question no matter how stupid promptly and gave me regular updates on the progress of my house through the main stages. I was delighted with my house on moving in and Scott and the team made sure any snagging items were dealt with quickly and to a high standard. Since then I’ve had some small issues but again the customer care team have been great and very attentive to make sure all issues are dealt with as quickly as possible. I would definitely recommend Shellbourne Estates!
5/5
TrustpilotMorris Homes - Upholland Gardens
We've had excellent experience with Morris Homes at Upholland Gardens whilst buying our first home. Thank you Pam for your kindness, great help, highly professional advice and relaxed attitude. From the minute we stepped foot in the showroom to the day of completion Pam was there every step of the way to guide us through the process, update us accordingly and to answer any questions no matter how small.A big thank you also goes to Anthony the site manager. Since day one he has been nothing but helpful - providing first class customer service. All minor snags where completed in a timely fashion and he went above and beyond to make sure we where happy/ settled into our new home even once these snags where complete.
5/5
TrustpilotGeeta was incredibly helpful and…
Geeta was incredibly helpful and friendly when we came to look at the houses at The Willows. She was well informed and took the time to help us out even though we had just come for a walk in. She kept in contact and was very helpful even though we are still deciding on what location/house would works for us.
5/5
TrustpilotNothing but helpful throughout..
We are buying our second home with Morris at the Churchfields site in Standish. We cannot recommend or thank Julie enough for all her help with both purchases, she is an absolute star and goes above and beyond for anything you need. Julie has kept us updated at each step and is always super friendly / welcoming when going into the site office. Safe to say, she has made our experience so much easier!
5/5
TrustpilotWe viewed one of the new homes on the 24/08/24.
We viewed one of the new homes on the Wintringham site in st. Neots today. Angela took us around to the property, she was very professional, helpful and friendly and took time to explain the process of the smart move to us both. Would highly recommend Angela from morris homes.
5/5
TrustpilotVisited Shelbourne Estates
Visited Shelbourne Estates , Northampton sales office today , was greeted by Lynne a very pleasant lady. Lynne made our tour of the properties feel as if we were at home together with her professional knowledge in all the questions we posed , this made us confident and reassured we were in good hands , we want to thank Lynne for being so obliging , congratulations to her employers for our experience , Jim Birri
5/5
TrustpilotShelbourne Estates - Hunsbury Grange
We have had the pleasure of buying a home through the Hunsbury Grange development in Npton. A decision against new build had already been made, until we visited the site. You are truly assured of a home with the Shelbourne finish, not just a shell. Coupled with the support of Jess & Lynne, who were nothing short of absolutely outstanding. They were on hand always, providing updates, chasing the chain, accommodating our several requests to visit our home. (As you always want to, when so excited.) Nothing ever felt like an inconvenience. Post completion, the site team, Scott & Ian went above & beyond to ensure any issues were immediately rectified. (Of which there were very few.) They even noticed a couple of minor faults and bought them to our attention, a true sign of customer excellence. Most would just hope we never saw it! And additional even a couple of calls from Shay, a director, just to check in on our experience.We are very grateful & very happy to have bought with Shelbourne!
5/5
TrustpilotShelbourne Estates, Hunsbury Grange, Northampton
We recently purchased our house through Shelbourne Estates ( Part of Morris Homes) at their development in Hunsbury Grange, Northampton. Our experience from start to finish has been exceptional. Jess and Lynne have been excellent from reservation through to when we moved in and beyond. They are very friendly, informative and extremely supportive throughout the process to ensure everything went smoothly. We never felt pressurised which some experience with other developers. We had minor snags list which was looked at promptly and very professionally. The site manager Scott and his team has also been extremely supportive and continues to do so even we’ll after we’ve moved in. The site is also very well looked after and very tidy. We are also super impressed with the customer care team, who are responsive and make sure everything is addressed promptly. We genuinely feel like Shelbourne Estate truly care about their customers and quality of their work. This has been a wonderful surprise given our past experiences with a different “5 star” builder, which was far from satisfactory. We would not hesitate to recommend Shelbourne Estate to anyone.
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Questions about Morris Homes Ltd Lytham St. Annes
How many reviews does Morris Homes Ltd Lytham St. Annes have?
Morris Homes Ltd's Lytham St. Annes office has 829 reviews across three platforms: 2 on Google, 8 on Facebook (across the whole business), 819 on Trustpilot (across the whole business).
What is Morris Homes Ltd Lytham St. Annes's rating?
Morris Homes Ltd Lytham St. Annes is rated 4.1 out of 5 across all 829 reviews, and 4.5 out of 5 on Google from 2 reviews.
Where is Morris Homes Ltd's Lytham St. Annes office?
Morris Homes Ltd Lytham St. Annes, Shepherd Road, St. Annes, Lytham St. Annes, FY8 3JB.
