Entwistle Green Lytham St. Annes reviews

★★★★★ 5/5

Google

Hi, I chose entwistle green after using two other estate agents first. Best move we ever made .they sold it within the 1st week (result ).we then went into lockdown. Fiona Pedmore, who is manager there,was brilliant. She understood our concerns and provided us with her mobile number. This enabled us to be able to speak to her if we had any concerns regarding sale. Fiona take a bow ,you and your team were brilliant. Thankyou so much.

Pauline · 14 June 2021

★★★★★ 1/5

Trustpilot

How do they get anything done?

Dreadful. Told us that we had to be there in person to view properties when we're trying to move from another city and work full time so we can't go in person. Won't do virtual viewings or phone calls for us and won't accept offers without viewing the property first. Shambles. How do people move cities when they can't be at all accommodating for anyone else's needs? Embarrassing company and embarrassing policies. Totally unhelpful staff who just sigh down the phone at you. Makes moving so much more stressful when it's completely unnecessary. Just offer virtual viewings!Edit: made the long trip for a viewing. They didn't even bother to show up. This was after changing the time at the last minute and getting our booking wrong multiple times.

Anon · 14 April 2024

★★★★★ 5/5

Trustpilot

Shannon is a lovley and very helpfull…

Shannon is a lovley and very helpfull person. I am very happy with the profesionalism and prompt agent. Pleased with the experience with her. Sorina Alexandra Neamtu

Neamtu · 5 July 2024

★★★★★ 5/5

Trustpilot

Entwistle Green Maghull, excellent service

If you require a property in the Maghull area, go to Entwistle Green Estate Agents in Maghull Square. Sarah and the team are fantastic, they helped us through a stressful time selling our property.

Happy · 7 February 2024

★★★★★ 5/5

Google

Excellent service selling our property & buying our dream home. Thanks Lucie and the rest of the team so much for making this happenPositiveResponsiveness, Quality, Professionalism, Value

Kevin · 26 August 2021

★★★★★ 1/5

Trustpilot

A very disappointing experience, avoid.

A very disappointing experience, would avoid. My first tenant through an agent was unfortunately with Entwistle Green (Allerton branch) checks were supposedly carried out before moving in, but somehow huge debt was carried over and bailiffs still attend my property for them, even now they have moved on. I was continuously told one thing over the phone, and then an email would shortly follow to say something different, which shows poor communication amongst the team. My house was fully turned into a cannabis farm for the 12month duration of the tenancy, which the (third party) who carried out an inspection failed to notice or take photos of the many holes cut out of the ceilings, electric cupboard, or related equipment lying around. Once I carried out the 12 month inspection myself and saw the significant water damage, I referred back to the 6 month photos by third party and when zoomed in the evidence was there for them to see!Once I got the tenant out, I was owed rent arrears, and to add insult to injury EW asked for £150 for a check out inspection (same third party with attention to detail) and the rent/legal protection cover I'd paid for all along failed to protect me/refuse to assist because it was under 2 months worth of rent owed. I tried solid for a week to get in touch with the office, left multiple voicemails, and after emailing I was promised a call back and heard nothing. Even though I wouldn't dream about going through these agents again, I was surprised by them ignoring me, as fee's would be involved for them in helping me find a new tenant. Overall shocking experience with this agent, and was enough to put anyone off renting property out.

L · 14 March 2024

★★★★★ 5/5

Google

5 Star!!. From initial meeting to agreed sale in just over 3 weeks! Really pleased I chose Entwistle Green. Huge thanks to Lucie, Becca & Rachel for all their hard work.

Thomas · 14 June 2020

★★★★★ 5/5

Google

Both Chelsey and Maisie have been fantastic in the process of finding tenants and setting up the tenancies, on my behalf. A seamless and efficient process that was totally hassle free for me. Looking forward to working with you in the future. No hesitations in recommending these girls.

Rachel · 14 February 2024

★★★★★ 5/5

Google

Fantastic service from start to finish. Really personable too. Special thanks to Danny for always being on hand to help.

J88 · 14 June 2022

★★★★★ 5/5

Trustpilot

I never actually got a property with…

I never actually got a property with Entwistle Green but Ryan was extremely helpful & accommodating. Thank you Ryan

Kyle · 2 October 2024

★★★★★ 1/5

Trustpilot

We had an extremely poor experience…

We had an extremely poor experience with Entwistle Green. The service and communication were awful. On one occasion we were even told that the vendor was angry and had been put on speakerphone so the entire office could listen. Completely unprofessional.

Megs · 26 August 2025

★★★★★ 5/5

Google

First class service from the whole team. James was very helpful and polite and answered all my queries about the property to rent. Very efficient service and would gladly recommend.

Alan · 14 June 2020

★★★★★ 5/5

Google

Excellent customer service from all member of staff. James was our letting agent and helped us through every step of our moving process and even assisted with other issues that came up.

Andy · 15 June 2019

★★★★★ 5/5

Trustpilot

Me and my partner are very happy with…

Me and my partner are very happy with the service from Jack Butterworth in the Blackpool office. Very professional at all times. Was always in constant contact with us and never left us in the dark. From the looks of things Jack will go very far in that industry just due to the sheer dedication he shows towards his position and helping other people Kind regards , Declan

Declan · 22 August 2024

★★★★★ 1/5

Trustpilot

The worst experience in my life

The worst experience in my life , very unprofessional behaviour by the landlord as well as the agency, first they said to move as soon as possible and after chasing the references when everything was complete the landlord said i no longer want to continue , wasting time and i had no where to go as I already gave a notice to my previous landlord it was quite un pathetic and absolutely not acceptable behaviour entirely rude people the dont deserve to advertise an property

Isma · 5 January 2024

★★★★★ 5/5

Google

Good experience. John and Danny were very helpful.

Andy · 14 June 2023

★★★★★ 1/5

Trustpilot

DON'T BOTHER

Entwistle Green (St Helens)Unfortunately I have to give 1 star review and even that is being generous. After telling us that we were going to be given another contract after our renewal date by the way a week and a half later we were issued with an section 21 no fault eviction so they lied. Apparently the landlord was sentenced to 10 years in prison which has nothing to do with us but when we did find a property they wouldn't allow us to leave earlier. They lied from the start and then we get given a council tax bill for 4 days after we moved out. We moved out on the 24th November they have charged us until the 28th November. STAY AWAY FROM THIS RENTAL AGENT. I SERIOUSLY WOULDN'T GO THROUGH THEM AT WHATEVER THE COST. There unscrupulous and pushy and useless and the staff turnover is terrible.

Amy · 18 December 2023

★★★★★ 5/5

Google

Second time I've been assisted by Danny since moving to St Anne's in Spring 2022, and I've found him to be nothing less than friendly, courteous, helpful, and above all, very patient in all rental matters. I would recommend Entwistle Green if they continue to be represented by employees as professional as him. 👍🏻 …

Phil · 14 June 2023

★★★★★ 5/5

Trustpilot

Professionals!

Thank you very much for the professional and prompt response service.Shannon and Mike were very helpfull. The best! Thank you guys!

Alex · 5 July 2024

★★★★★ 4/5

Google

The team did a great job with the sale of my property in lytham st Annes. They had a good flow of viewings and managed multiple offers. Becca had her work cut out to get things over the line but certainly showed tenacity, she also remained friendly and professional throughout. Great work team.. well done. The only reason this is 4 stars and not 5 is because the conveyancing team that they recommended were poor.

Rowena · 14 June 2020

★★★★★ 5/5

Google

Lucie Burneside was very professional and fast to assist, I would highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Ed · 14 June 2022

★★★★★ 1/5

Trustpilot

the worst company I have ever dealt…

the worst company I have ever dealt with poor customer service and poor staff side with landlords and do nothing to help the tenants greedy horrible managers preston branch

Gina · 11 November 2025

★★★★★ 5/5

Trustpilot

Could not be happier with the service…

Could not be happier with the service and support we have had from Entwistle in the Widnes/Runcorn area. We have been in contact with Amy for the last few weeks who has been a live saver. My mum has been looking for a new house after receiving a notice from her current landlord. Every agency or rep we have spoken with has been extremely unhelpful, it came across judgemental as soon as we mentioned my mums disability and the support she needs. Amy has gone above and beyond to make us feel valued and supported and did not stop trying to help us. The constant communication and reassurance made us feel so at ease and has made the whole transition so much easier. I can’t thank you enough!l and my mum is extremely grateful.

Demi-lee · 27 October 2023

★★★★★ 1/5

Trustpilot

AVOID!

My mums flat flooded due to a leaking pipe, it's been over 9 weeks and both Entwistle and the landlord have still not fixed the problem. Black mould has overtook the floors and walls in the bedroom causing my mum to have breathing difficulties, a very nasty cough, headaches and nose bleeds. Both Entwistle and the landlord have been made aware or the extent of this health and safety issue and both denied responsibility at first until I went through the contract to disprove their claims. AVOID AT ALL COSTS.

Katie · 25 October 2023