Trusted Agent profile · Lyndhurst

Austin and Wyatt Lettings Lyndhurst reviews

4.7

★★★★★ Excellent

134 reviews across 2 platforms

Volunteer House, 37 High Street, Lyndhurst, SO43 7BG

Austin and Wyatt Lettings's office in Lyndhurst, at Volunteer House, is rated 4.7 out of 5 across 134 reviews on two platforms, including 132 Google reviews rated 4.8.

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4.8 / 5

132

Reviews on Google

This office

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2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lyndhurst office, from every platform, shown as written. First names only.

5/5

Google

Nothing but great things to say, Thanks to Lloyd and the team for everything, got us into our flat within a week and made our move simple and stress free.

James · 25 August 2020

Agent replied · 24 August 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

Austin and Wyatt go above and beyond on their customer service - my 90 year old father has recently sold his house through them and they have been superb, regularly coming round to help him with paperwork and being very understanding about having 4+ calls a day from us to get updates. Before we went with Austin and Wyatt we went with Purple Bricks - we got one viewing in 3 months. Total waste of money. Within one week of signing with Austin and Wyatt we had several viewings because they proactively found potential buyers. We dealt mostly with Michael and sometimes Greg, and they were both endlessly supportive and patient - so thank you both very much :-)

Karen · 26 August 2019

Agent replied · 24 August 2024

Hi Karen, thank you for your wonderful 5* review of the dedicated and professional service provided by Micheal, Greg and team at Austin & Wyatt. Extremely pleased to read of the considered and effective service you experienced. Best wishes, Tracey.

5/5

Google

It was a smooth process. The team assisting us has carefully and meticulously laid out everything that we need and ensures that we move in on time. It was never difficult to reach out to the team whenever we need them. Keep up the good work!

Simer · 28 December 2023

Agent replied · 24 August 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I was in the process of gaining the rental of a flat just before lockdown 2 and finally moved in as the lockdown started. It would be expected that this would cause issues, however the company were so responsive and helpful. Lloyd worked his hardest to have everything sorted asap and with the smoothest ease. I'm very thankful and happy for the help and service I received.PositiveResponsiveness, Professionalism

Tawanda · 25 August 2021

Agent replied · 24 August 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

This agency is really good. Through the renting process I had interactions with Mrs Gem, Mr Richard and Mrs Louise. They are very kind, polite, and answered and explaned every question I had. They work quickly to get all paperwork sorted, so you can move in flat/house soon.

Barbara · 29 September 2023

Agent replied · 24 August 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Been with Austin&Wyatt Lyndhurst office around 2 years now on their full management landlord service. Found them to be a professional team, good at all communications and keeping you updated. The issue reporting & maintenance system - and the personnel involved with organising trades and repair resolution is excellent.

Emma · 25 August 2023

Agent replied · 24 August 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Sarah visited to provide me with an up to date valuation. She spent an awful lot of time with me, knowing that i may not be moving but just obtaining a valuation, and couldn’t have been more helpful. She was professional, very knowledgeable and offered very useful advice.

Louise · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I don’t normally right reviews but I feel on this occasion that it’s a must , Austin & Wyatt from the first phone call regarding a property to let in lyndhurst we’re wonderful , polite , helpful and I said straight away I really hope we find a property with you guys , lyndhurst wasn’t the one for us but every week I’d call to see if any new property were about and eventually found our dream home in Beauliue, Gem who showed us around was just lovely so warming and helped us from the moment we said yes to the house. All the references were done and completed in just a week and was so easy stress free to complete .I’m really happy for this fresh start in new location and know that I have a nice agency to call if there is any problem. Thank you to everyone at Austin &Wyatt . Kind regards Sarah & David Crooks & the cockapoo 🫶🏻

Sarah · 25 August 2023

5/5

Google

Having recently inherited a residential property I decided to put my toe in the water of the rental market and I was recommended by a friend to go to Austin & Wyatt at Lyndhurst for initial guidance. From day one my experience with.Austin and Wyatt and its team, Richard, Bonnie and Louise, has been fantastic and within a few short weeks the outcome for me has been entirely satisfactory. The service they provide is excellent.

Julie · 26 August 2018

Agent replied · 24 August 2024

Hi Julie Thank you for taking the time to leave this review. I am glad to hear that your experience of the rental market has so far been a good one and I am sure that the team at Austin & Wyatt Lyndhurst will continue to provide a great level of customer service. Kind regards, Chris

5/5

Google

Thank you to Lloyd and Louise for all their help. A fast and seamless service for which I am happy to recommend.

Nicola · 25 August 2020

Agent replied · 24 August 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna

5/5

Google

We have be speaking to Eleanor and she has been amazing, communication great. Everything about the apartment that was advertised was exactly what it was when viewing it. Overall great experience highly recommend.

Grace · 25 June 2024

Agent replied · 24 August 2024

Hi Grace, thank you for your kind words about Eleanor and our service. We are delighted to hear that your experience with us was great and that the apartment met your expectations. We appreciate your recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Myself and my partner wanted to rent for the first time, Richard at Austin and Wyatt made it really easy helping us every step of the way and we were kept up to date on any progress. Even after moving in any concerns we have had we can call and these are quickly answered/resolved. I would definitely recommend using this company.PositiveResponsiveness, Professionalism

Charlie · 25 August 2021

Agent replied · 24 August 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Rented through Austin and Wyatt in April this year and the whole process was made easy and stress free by Gem. All the staff I dealt with were helpful and informative.

Tom · 26 May 2024

Agent replied · 24 August 2024

Many thanks Tom Austin for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent customer service, inspired route found through the letting service, Louise was very good at arranging our move!

Mark · 25 August 2020

Agent replied · 24 August 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

4/5

Google

Everything went smoothly with my rental application and any queries were quickly resolved.PositiveProfessionalism

Anne · 25 August 2021

Agent replied · 24 August 2024

Thank you for your lovely review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you to Bonnie at the Lyndhurst office. I was very satisfied with the service provided and would definitely recommend Austin Wyatt

Judy · 26 August 2018

Agent replied · 24 August 2024

Hi Judy Thank you for leaving this review. It is always great to hear from a satisfied customer and thank you for the 5 stars too! Kind regards, Chris

5/5

Google

I am a first time landlord needing a little help and feeling a little anxious about the whole process of letting my house. Richard, Louise and Lloyd are professional, thorough and kind. I appreciated their help, the information given and their patience at every stage and I have no hesitation in continuing to use their services. Thank you.PositiveResponsiveness, Professionalism

Diana · 25 August 2021

Agent replied · 24 August 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

My experience with Austin & Wyatt has been excellent, from the beginning all the way through. The professionalism, approachability, and helpfulness of Richard and Gem have been outstanding. I highly recommend dealing with this company and their high calibre staff!

Sim · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I've rented a flat through A&W in January 2021 and it all went smoothly. Agent (Lloyd) I was dealing with was professional and quick in communication. I was afraid the whole thing is going to take much longer, but it was all done within a week I'll update my experience as it goes along!PositiveResponsiveness, Professionalism

Davor · 13 January 2022

Agent replied · 12 January 2025

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Very friendly and professional. I always knew what the position was and a couple of the issues were dealt with without any fuss. Eleanor, my contact, deserves special mention.

Shaun · 27 March 2024

Agent replied · 24 August 2024

Shaun Hayes thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We were delighted to complete the sale of our property this month. Sarah and the Lyndhurst team kept us fully informed throughout each stage of the sale, and have engaged with us empathetically over the 3 month period.

A · 25 August 2023

Agent replied · 24 August 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks to Lloyd for this quick, reliable and effective service. Highly recommended!

Amornrat · 25 August 2020

Agent replied · 24 August 2024

Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott

5/5

Google

Richard dealt with our enquiry on his first day back to work after being furloughed, he worked hard to manage our rental and provided an excellent service despite the challenges we all faced. He ensured that we were able to move in to our property at the times we required and made a stressful situation much more bearable, Highly recommendPositiveProfessionalism

Laura · 25 August 2020

Agent replied · 24 August 2024

Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations

5/5

Google

The team at Austin & Wyatt ( Richard & Louise) made mine and my partners first time renting stress free and easy! They are very knowledgeable and helpful with any questions we had. 100% recommend the team.

Aidan · 25 August 2023

Agent replied · 24 August 2024

Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Austin and Wyatt Lettings's Google reviews

Questions about Austin and Wyatt Lettings Lyndhurst

How many reviews does Austin and Wyatt Lettings Lyndhurst have?

Austin and Wyatt Lettings's Lyndhurst office has 134 reviews across two platforms: 132 on Google, 2 on Trustpilot (across the whole business).

What is Austin and Wyatt Lettings Lyndhurst's rating?

Austin and Wyatt Lettings Lyndhurst is rated 4.7 out of 5 across all 134 reviews, and 4.8 out of 5 on Google from 132 reviews.

Where is Austin and Wyatt Lettings's Lyndhurst office?

Austin and Wyatt Lettings Lyndhurst, Volunteer House, 37 High Street, Lyndhurst, SO43 7BG.

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