1/5
Lacking. And I didn't even get as far as the viewing! Serious delay in communication.
Trusted Agent profile · Lychpit
★★★★★
281 reviews across 3 platforms
Chineham Shopping Centre, Lychpit, RG24 8BQ
Loddon Properties's office in Lychpit, at Chineham Shopping Centre, is rated 4.0 out of 5 across 281 reviews on three platforms, including 243 Google reviews rated 4.2.
Every review we hold for the Lychpit office, from every platform, shown as written. First names only.
1/5
Lacking. And I didn't even get as far as the viewing! Serious delay in communication.
5/5
Found a house listed by Loddon Properties & purchased it, all in under 3hrs with the most excellent service from the Loddon Team. I have never come across such likeminded people who strive to achieve so much, In such little time. It took 4 calls and 3 emails to seal a deal for my new home. With a top performance from the Vendor too! I recieved 101% and no less from each member of the team with speed, a couple of days before Christmas. Amazing respectful team! Thank you seems so little for all you have d one for me. 5*
4/5
We recently sold a property through Loddon's. Marion kept us informed and up to date with all aspects of the sale with phone calls and emails answered promptly and efficiently.
5/5
Found a house listed by Loddon Properties & purchased it, all in under 3hrs with the most excellent service from the Loddon Team. I have never come across such likeminded people who strive to achieve so much, In such little time. It took 4 calls and 3 emails to seal a deal for my new home. With a top performance from the Vendor too! I recieved 101% and no less from each member of the team with speed, a couple of days before Christmas. Amazing respectful team! Thank you seems so little for all you have d one for me. 5*
1/5
Don’t waste your time - they will do that for you. I arranged with Lyle Berends on the 27th April to view some of the new Churchill Place apartment plans in Basingstoke. At the time, the ones I were being shown were being marketed off plan as they were not yet finished being built. I agreed to let one of the ground floor apartments, on the only agreement that I must be able to move in by 1st June, as my previous tenancy expires then. Lyle said this would be no problem at all, as the apartment would be finished and ready to move in by no later than mid May. I gladly paid the holding deposit, completed referencing checks and then waited patiently to hear when my move in date would be available. As the weeks passed, I didn’t get much contact from Loddon Properties after that, I was the one having to call them up, chase up my own emails & voicemails after never receiving any responses. I began to become curious as to what was going on and why I was being kept in the dark, especially since the end of my tenancy was fast approaching and I didn’t yet have a confirmed move in date. I rang Lyle, 3 days before 1st June, asking what is going on? He then tells me that the “apartment is complete” but now all of a sudden I won’t be able to move in until mid June, yes - 3 days before I would technically be homeless, he tells me that actually I won’t be able to move in by 1st June after all due to their offices not having access to the landlords keys. (Please note, he never called ME to tell me this, I had to make numerous phone calls & emails to their office in order to gain any updates regarding a move in date). It was only then since I said to Lyle, forget it, I’m not interested in dealing with Loddon Properties anymore, that all of a sudden I started to receive a 5 star service - calls, emails, immediately. Does commission have something to play in this? What do you think. I withdrew from the agreement, as they couldn’t offer me what they originally promised. Please note getting my deposit back took numerous calls & emails too, Lyle soon lost interest in being helpful after he realised he wasn’t getting a client anymore. And not once did he apologize for all the hassle he caused me. One of the worst letting agency experiences I have had. You really let me, and the reputation of Loddon Properties down, and I’m shocked as to how you can gamble so carelessly with my living situation like that. 3 days before! Shocking. Would not recommend this company at all.
4/5
I have been with Loddon properties over a year now, as a landlord. Loddon have been managing my property for me, When I first started contacting them I constantly had to ask for a reply via email or phone for information which was frustrating. the staff member I dealt with had excuses of email faulty or not getting my messages left by phone. Recently I have been contacted by Carla Abreu now managing my account and she has made a lot of difference, responding to my calls and emails, dealing with organising issues to my property promptly. If you are thinking of using Loddons just ask for Carla to act on your behalf and the job will be ( WELL) done.
5/5
Found a house listed by Loddon Properties & purchased it, all in under 3hrs with the most excellent service from the Loddon Team. I have never come across such likeminded people who strive to achieve so much, In such little time. It took 4 calls and 3 emails to seal a deal for my new home. With a top performance from the Vendor too! I recieved 101% and no less from each member of the team with speed, a couple of days before Christmas. Amazing respectful team! Thank you seems so little for all you have d one for me. 5*
5/5
I purchased my new home through Loddon properties this year & moved in 3 weeks ago. From the moment I put my offer in, I was met with politeness, professionalism & speed. I have never met such an excellent team of achievers, answering to every whim without question. I will never be able to Thank You enough for all you done to help me into my new home. I have purchased many homes, but this was the most decent estate agents I could have come across. Marion, you are a star Ms. Excellent service 5*
5/5
We have used loddon property for 7 years now and we would not go anywhere else. Lyle and all the team are very supportive and responsive to issues or concerns. They are always available and happy to help. Lyle really does go that extra mile in supporting us through our landlord journey and his knowledge is impeccable and we trust his guidance and advice.
5/5
Loddon Properties helped me find my ideal first Investment property and I couldn't be happier with it. Supportive and great communication every step of the way. I highly recommend getting in touch with them if your thinking of buying or selling a home. Thanks to all the team!
You were an absolute pleasure to deal with Chase, Marion who heads our sales progression said you were such a breeze to deal with, even when you were out of the country! 😊
5/5
They were quick and efficient with all enquiries and all their staff are lovely people always willing to help.
5/5
All staff were very friendly and helpful going through the process of the sale of my property, queries always answered, approachable, would recommend and use again if needed .PositiveResponsiveness, Quality, Professionalism, Value
Good Afternoon Michelle, Thank you for your positive feedback we are glad that you had such a positive experience with us. We are glad to be of service and hope to do business with you again in the future. With Regards, Loddon Properties
3/5
LP sold our property quickly and for a good price however do need to step up in terms of their communication and transparency regarding floor plans (surely this should be included as standard?!). All issues and stress were avoidable if LP had have been on top of this from the outset. We wouldn’t use LP again unless there was strong evidence to suggest they had improved in these issue areas. Be aware and ask questions, don’t make any assumptions and do shop around!
1/5
When we checked out a property it was left in a better state then when moved in. Then when it come to the deposit we was stung for loads of money still. Watch out for hidden checkout fee! That you don’t get told about.
We appreciate your feedback, as you know from Carla's email following your post, this admin error has now been rectified, enabling you to claim the check out fee back.
1/5
They never helped us finding a house in our budget, all the time called back and said that the vendor go with another offer.
Good afternoon Anyta_ubyta13, Thank you for your above feedback. We do endeavour to provide good customer service and have a personal approach so we are disappointed to hear your feedback. Unfortunately whilst yourself and may others are offering on a number properties it is something completely out of our control who a vendor elects to accept and proceed with. This is how the market is at present with very little by way of supply to the sales market and yet there is huge demand with respect to applicants. This inevitably pushes prices up as we have seen all of our properties selling in excess of asking price. This has been seen industry wide and indeed been fed-back to ourselves by Rightmove with supply of properties down by over 30% in comparison to last year. We are duty bound to present each and every offer to a vendor and it is their prerogative as to which offer they proceed with. Whilst we appreciate this may not be what you want to hear it is the truth of the market as we sure many others in the industry would concur. It is a fierce market and one very much in the favour of vendors. Our only advice to yourself is to place offers in the most proceed-able position and at a level which you are comfortable is your best and final and one you feel the property is worth to you. We wish you all the best in your property search and your property journey. Please do feel free call into the office on 01256 808454 and discuss this matter with us further if you wish. With Regards, Loddon Properties
5/5
Very helpful team, prompt and efficient, super knowledgeable and great with first time buyers like us!
5/5
Loddon are superb, especially Lyle. Quite the best, helpful and professional service I've received from rental agents. I cannot recommend them, and Lyle, highly enough.
5/5
Highly recommend Dawn and her team. Efficient, professional and attentive service.
5/5
1st class service and highly professional agency. Cannot recommend them enough for lettings and as a new landlord have been really impressed from start to finish with listing and renting the property. Other agencies should follow their lead.
5/5
We sold our property through Loddon's. I would recommend them if you are selling a property. All the staff at Loddon's are accommodating and get the job done. I wanted to make a special mention of our sales progressor Jayne who was fantastic. She certainly made the whole process very easy, even a little fun at times. Thanks, Jayne; we could not have done it without you.
5/5
I went to view a property and got very lost on the way. The agent who was meeting me, Andy Austen, was so helpful guiding me via his map app on his phone. Despite being incredibly late, and eating into his evening, at no point did he show frustration. He was kind, helpful and professional. He did a very good job of showing the property too.
5/5
Always helpful throughout. Nothing too much trouble. Made the whole process easy
1/5
Agencies are just profiteers; they only know how to take money from people, nothing else. I kindly ask you to go to work."
5/5
1st class service and highly professional agency. Cannot recommend them enough for lettings and as a new landlord have been really impressed from start to finish with listing and renting the property. Other agencies should follow their lead.
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Loddon Properties's Lychpit office has 281 reviews across three platforms: 243 on Google, 16 on Facebook, 22 on Trustpilot.
Loddon Properties Chineham is rated 4.0 out of 5 across all 281 reviews, and 4.2 out of 5 on Google from 243 reviews.
Loddon Properties Chineham, Chineham Shopping Centre, Lychpit, RG24 8BQ.