Leaders Lettings Luton reviews

★★★★★ 5/5

Google

I recently had the pleasure of working with Mr. Bilal as my property agent, and I couldn't be more satisfied with the experience. From the start, Mr. Bilal was incredibly helpful and attentive to my needs, ensuring that he understood exactly what I was looking for. His ability to listen and provide personalized guidance was truly impressive. Throughout the entire process, Mr. Bilal kept me informed and consulted with me every step of the way. He was proactive in explaining the procedures and made sure I was comfortable and confident with each decision. One of the things I appreciated most was that he provided me with his mobile number, making communication extremely easy and efficient. I could reach out to him at any time with questions or concerns, and he was always quick to respond with helpful advice. Overall, Mr. Bilal's dedication and professionalism made my property search a smooth and enjoyable experience. I highly recommend him to anyone looking for a reliable and attentive property agent.

Muhammad · 11 August 2024

★★★★★ 4/5

Google

I would like to take a moment to thank you gor your support and assistance throughout the process of finding our new home specially Bilal Raqeeb your responsiveness and clear communication made the entire experience much smoother and less stressful for us and you been very friendly to us We appreciate your patience in answering questions and understanding our requirements and preferences Thankyou you once again your dedication and hard work And we would be happy to recommend your service to others Shalu Shajan

SHALU · 16 February 2026

★★★★★ 5/5

Google

Exceptional Service from Malik Miah! My wife and I were in the process of applying for a house, and we had the pleasure of working with Malik. From the very beginning, Malik was incredibly helpful and professional. He guided us through every step of the application process with patience and expertise. Malik was always available to answer our questions and provided clear and concise information that made the entire process much easier for us. His dedication and commitment to ensuring that we had all the necessary documents and information were truly commendable. Thanks to Malik's exceptional service, we were able to complete our application smoothly and without any stress. We are grateful for his assistance and highly recommend him to anyone in need of help with their housing applications. Malik truly went above and beyond to make this experience a positive one for us. Thank you, Malik!

Adlene · 26 July 2024

★★★★★ 5/5

Google

Very impressed and satisfied with the service of Leaders. I have always feared that the process of searching and renting for a property would be very difficult and hassle especially for first time renters like me but through Leaders Im very happy that they have guided me through every step and every question that I have in mind. I was always updated of the status and if anything pending I was informed of it (special mention to Caitlin for the outstanding service). The process was quick and straightforward (as long as all documentations required are available). Me and my family were able to move in within our proposed timeframe. I would highly recommend Leaders to any family/tenant who are looking to rent properties hassle-free.

B · 26 July 2024

★★★★★ 5/5

Google

Great service from start to finish. Michelle Cummings Marla was professional, responsive, and made the whole process smooth and stress-free - Thanks again to Michelle. Blessings

Aftab · 19 March 2026

★★★★★ 5/5

Google

I can't praise Bilal enough! You rarely come across someone genuine and willing to help! Maintains communication at all times and always tries to do what's best for you. If you want professionalism, care and your best interest put first I highly recommend leaders. Bilal thank you so much for the way you are handling everything for me and I wish to continue working with you going forward. You truly are an asset to your team! Keep up the great work!

Jignesh · 16 January 2026

★★★★★ 5/5

Google

I highly recommend Leaders for their outstanding customer service. I would like to express my sincere appreciation especially to Michelle Warhurst Marla, whose professionalism, responsiveness, and commitment were truly exceptional. Michelle supported me throughout my situation with clarity, care, and efficiency, ensuring that everything was handled smoothly and professionally. I would also like to highlight the exceptional attitude of my landlord, who was understanding, reasonable, and open to discussion. Thanks to this cooperative approach, the matter was resolved easily and amicably. Overall, an excellent experience and a service delivered to a very high standard.

Rus · 16 January 2026

★★★★★ 5/5

Google

Bilal was very helpful from the beginning with arranging our tenancy, and was quick to sort out any questions/issues we had. We've had a great experience with him!

Anagha · 16 February 2026

★★★★★ 5/5

Google

Bilal Raqeeb was a great help throughout our house rental process. He was friendly, professional, and made everything smooth and stress-free for me and my partner. We really appreciated his clear communication and efficiency, highly recommend him and the agency!

Andrei · 16 October 2025

★★★★★ 5/5

Google

Malik from Leaders, Luton truly deserves every bit of praise. He went above and beyond to ensure my parents secured their perfect home, guiding us every step of the way with patience and expertise. His dedication and professionalism have blown us away, nothing was ever too much trouble and he made a point to regularly check in and make sure we were happy and on track. Malik's genuine care for his clients shines through in every interaction, making him an invaluable asset to anyone in need of a reliable estate agent. Five stars hardly seem enough to express our gratitude for his exceptional service! Thank you to Malik and the team at Leaders for looking after us :)

Tess · 27 April 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Bilal Raqeeb to rent a property at Fermor Crescent, Luton . From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, Bilal was professional. He is highly knowledgeable about the local market and made sure I always felt like a priority. At each step in the whole process, Bilal Raqeeb came through with their commitment to excellence. He went out of the way and handed me the keys out of the working hours, which was highly appreciated.

Ashlesha · 27 March 2024

★★★★★ 5/5

Google

Find a property and completing reference process on time is a big headache for most of the people even i had as well but if it wasn’t Malik I wouldn’t have been soo patience to find a property he was there right from the beginning till the end of our process and he have invested so much time on our profile to get things done by on time Thanks to Malik for your help . I have to thank Richard he have helped us as well .

Saikumar · 27 March 2024

★★★★★ 5/5

Google

What can I say, but simply to date that my experience with Leaders in Luton has been nothing but brilliant. Kudos to Caitlin for her easy manner and what has been a stressful time for me very easy indeed, and to Richard as well. Thank you!

Karen · 21 July 2025

★★★★★ 5/5

Google

Bilal was quite very helpful. Bilal Raqeeb was quite very professional and helpful all through the application and search process. Making the acquisition of the property very helpful. Thank you very much Bill Raqeeb.

Adetola · 16 November 2025

★★★★★ 5/5

Google

Bilal has been exceptionally welcoming and reassuring throughout the entire letting process. From the very beginning, he was supportive and attentive, helping ease any concerns I had. His calm and friendly approach made everything much smoother, and he always took the time to clearly explain each step along the way. What truly stood out was his excellent communication and honest guidance. He was transparent about both the pros and cons, which helped me make informed decisions with confidence. Thanks to Bilal, the whole experience was stress-free and positive. I genuinely appreciate his support and professionalism.💯 I wouldn’t consideranyone else for future property needs. Highly recommended🙏🏻

Waqas · 6 June 2025

★★★★★ 5/5

Google

It was an absolute pleasure working with Caitlin Whybrow. She is an exceptional Lady who made the entire process stress-free and enjoyable. Caitlin kept me well informed about any development regarding the property and was always friendly, reliable and prompt to answering any questions. Her professionalism and communication is top notch. I am grateful for her assistance and highly recommends her services. Thank you Caitlin

Oyinkansola · 18 October 2024

★★★★★ 4/5

Google

Malik has been very helpful with helping us with viewing our property and answering any and all questions - email response times have been swift and helpful from Leaders in general.

Eleanor · 16 November 2025

★★★★★ 5/5

Google

Bilal Raqeeb is a letting consultant extraordinaire! From our first interaction to the successful completion of my rental agreement, Bilal demonstrated an unparalleled commitment to excellence. His expertise in the real estate market, coupled with a friendly and approachable demeanor, made the entire process a breeze. Bilal took the time to understand my preferences and tirelessly worked to find the perfect property for me. His communication skills are top-notch, ensuring I was always informed and confident in my decisions. If you're in search of a letting consultant who combines professionalism with a personal touch, Bilal Raqeeb is the one to trust.

Olaide · 28 December 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Bilal Raqeeb as my letting consultant, and I must say it was an outstanding experience. Bilal's professionalism, attention to detail, and deep knowledge of the market truly set him apart. He not only found me the perfect rental property but also guided me through the entire process with transparency and efficiency. His dedication to ensuring client satisfaction is commendable, making the entire renting journey seamless and stress-free. I highly recommend Bilal Raqeeb for anyone seeking a letting consultant who goes above and beyond to meet their needs.

Lawal · 28 December 2023

★★★★★ 5/5

Google

I had a great experience with Leaders letting. Bilal Raqeeb was brilliant throughout really friendly, always quick to reply, and genuinely helpful. I’m pleased with the service.

Agatha · 16 December 2025

★★★★★ 5/5

Google

Bilal Raqeeb was very helpful throughout the process. He replied fast and had good insights. I entrusted my property to Bilal to rent it out for me, and he found me good tenants; the process was smooth and easy for me as a landlord.

Ignasi · 16 April 2026

★★★★★ 5/5

Google

Was desperately in need of a place peaceful enough to lay my head. A friend recommended Leaders Luton Agency to me. Though I have previously been dealing with other agencies, Leaders Luton, was actually the one. No time wasting. Everything went on smoothly. Malik Miah, the assistant branch manager, was so helpful to the extent that he kept us in the loop till he finally got us a place. Thanks Malik. Keep up the good work.

Lyrikal · 26 February 2024

★★★★★ 5/5

Google

Very helpful, Professional and quality from agent Bilal Raqeeb and from Leaders. I'm glad I choose LEADERS. Thanks for support and chance to letting with you. If you need a perfect agent, Bilal is your man! He made the process very smooth and easy and is definitely the best agent j have come across. His passion and knowledge throughout the whole process was impeccable. Thank you BILAL :)

Ion · 26 July 2024

★★★★★ 2/5

Google

Leaders in Luton the staff have been ok in sorting out problems but have miss- sold myself and my partner a property. We have been told that the property we are in is for young professionals yet it is seen by us as a student property. We got told it has been professionally cleaned but hadn’t. We have had problems from day one since we have moved in. It’s has effected my partners mental health as he is has been through lots of personal problems from ex partners. We have felt like the property manager that has been assigned to our property isn’t doing things in a timely manner. We had no hot water for 2 weeks so couldn’t shower. Took a week to get the radiator sorted. We have had issues since the day we moved in with our hob. We got told that we have an oven but it’s just a microwave. The Luton branch manger has been fantastic in trying to sort out our issues but we have felt we had to go to the Bedford branch to voice our concerns and see if we can get support in breaking our current... Read more

Livvy · 16 October 2025