haart reviews

★★★★★ 5/5

Google

As a landlord, I rely on the services of the property management team at Haart. Not only are they always available via phone or email, they also take prompt action straight away. I would like to thank in particular Waz from the Luton branch who has always been supportive, offers great service and maintains a high level of professionalism. He has always managed to sort out several issues in a short space of time. Great work Waz.

Jessica · 2 August 2023

★★★★★ 5/5

Google

This review is for Vesaim Ali. I was in the process of sending out section 21 to my tenant but on speaking to Waz and the way he explained everything it made sense and today we ended up with my tenant having to renew the contract for another year. All was done in a professional way. Going forward I will be speaking to him as he offered to help and answer any questions I might have. This branch has a great worker. Thank you Waz for all you did. Lorena

Lorena · 4 May 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Jordan Jones to find a rental property for my and my partner, throughout the entire process Jordan displayed exceptional knowledge of the local rental market and was always responsive to my needs, his exceptional knowledge to detail and willingness to go the extra mile to find a property that met all my requirements, this made the entire experience enjoyable. I highly recommend Jordan to anyone who is looking for a rental property Mohammed

Mohaz · 4 May 2023

★★★★★ 5/5

Google

My experience with Haart Lettings in Luton is nothing else but great. I received an amazing support with letting out my property, especially from Michael Birley and Jordan Jones. Communication from both is on a very high standard and any question I had was promptly answered. They are both very professional and passionate about what they are doing. Also shout out to their colleague Julia who is also doing a great job. If you are considering letting out your property, look no further!

Alina · 4 May 2023

★★★★★ 5/5

Google

Kitty Hills is the person who deals with our property. She is very knowledgeable and professional. We can't recommend her enough. She will go over a mile to make sure that our inquirys are been dealt with. There is no problem out there that Kitty is not able to fix. Please get in touch with her and you will not be disappointed. Professional, knowledgeable and friendly person. She is truly a genius lady who does a lot of credit to Haart estates in Luton.

Silvana · 4 May 2023

★★★★★ 5/5

Google

I had the pleasure of working with Julia Babiarz from haart letting Luton and I cannot recommend her enough. Julia went above and beyond to help me secure my first tenancy in the UK. Her extensive knowledge and expertise in the industry were evident throughout the entire process. She provided invaluable advice, guidance, and support every step of the way, making the experience seamless and stress-free. Her friendly and approachable manner made me feel comfortable and confident throughout the entire process. I cannot thank Julia enough for her exceptional service and highly recommend her to anyone looking for a reliable and knowledgeable letting agent.

Jidhu · 4 May 2023

★★★★★ 5/5

Google

Had a few issues with repairs for our property. Samrah has been in touch to do an inspection with us. She is really friendly and efficient. She completely put us at ease and we feel very confident she will do all she can to get the situation resolved. An absolute pleasure to deal with.

Dainielle · 29 October 2024

★★★★★ 5/5

Google

Having used Haart Luton for my property sale I can honestly say they go above and beyond to provide the best customer service possible. I truly believe the team are genuinely concerned about their clients and endeavour to make the process as smooth as possible, providing advice and support from start to finish. Particular shout out to Sabrina for all her help. I would fully recommend Haart Luton as excellent agents for any house move.

Sohail · 1 September 2023

★★★★★ 5/5

Google

Fantastic service!! there are really not enough stars to fully show how good Heart Lettings and in particular our agent Daniel.Szabo has been. Daniel went out of his way will every aspect of the let and my wife and I cannot thanks him enough, I would completely recommend Heart, BRILLIANT!!

Rob · 2 December 2024

★★★★★ 5/5

Google

"I recently rented a property from Haart lettings through one of their staff Julia Babiarz and I have to say that she was an excellent letting agent. From the moment I contacted her about the property, she was friendly, helpful, and very responsive. She answered all of my questions promptly and was always available to arrange viewings at times that suited me. During the rental process, Julia was extremely professional and made everything very straightforward. She explained all the details of the lease agreement clearly and made sure that I understood everything before I signed. She also went above and beyond to ensure that the move-in process went smoothly, providing helpful tips and advice on everything from setting up utilities to finding local amenities.

Raji · 27 February 2023

★★★★★ 5/5

Google

Great service friendly people. Daniel did an amazing job looking after me and keeping me updated ever step of the way. The tenancy did not take long to sort out. Daniel is a real credit to the haart team in luton, and I thank him for all he's done.I definitely recommend haarts property, they look after there clients really well and are helpful with any questions.

Mark · 20 February 2024

★★★★★ 5/5

Google

In the past 2 years with Haarts, at the beginning the relationship and communication was lukewarm, but in that time since Kitty took over our property she has been amazing and very responsive. I have found Kitty to be someone who thinks quickly on her feet and not only reports issues but follows it up with solutions and suggestions. We had an emergency at the property this week and she has been exceptional in finding solutions. Thank you so much Kitty for putting my mind at rest!

Sylvia · 11 February 2023

★★★★★ 5/5

Google

Thank you to Charlotte O’Connor who has been absolutely fantastic helping me and advising me on how to get back my two deposits, She responds quickly to your E-Mail or phone call, and explains everything so well. Keep the good work going your so dedicated and very professional x

ATCS · 25 November 2024

★★★★★ 5/5

Google

Haart were amazing! We purchased the house and Haart came round and gave us advise on what to do to get it to the required state for letting. Michael Birley was went beyond helpful and was in contact all the way through our project to answer any questions we had. Eventually when we were ready Michael made sure he had tenants already lined up to minimise non-occupancy time. Within 2 weeks of us being ready tenants had moved in. Amazing service! Would recommend the Michael and the Luton branch anytime !

Anwar · 12 January 2023

★★★★★ 5/5

Google

Vesaim Ali has been an amazing property manager for us in Luton. Even when I had some admin issues, Vesaim was responding quickly and was on it to get the job done. Additional shout out to Eunus Ahmed who organised a renewal of tenancy in the matter of hours. Great work!

Marinos · 18 October 2024

★★★★★ 5/5

Google

Haart maintenance team is very responsive always, I really liked that. And the team is so good, they are very effective and they know how to get things done quickly, I really liked this. I think you guys are very efficient and professional. Especially I need to thanks Waz (Vesami Ali) he was very helpful in everything. He came to my place to fix heating issue @ 10:00 PM, I'm not having heating in my house he was very concerned about me, he came after his working hours I really appreciate his work.

Nava · 30 December 2022

★★★★★ 5/5

Google

Haart were amazing! We purchased the house and Haart came round and gave us advise on what to do to get it to the required state for letting. Michael Birley was went beyond helpful and was in contact all the way through our project to answer any questions we had. Eventually when we were ready Michael made sure he had tenants already lined up to minimise non-occupancy time. Within 2 weeks of us being ready tenants had moved in. Amazing service! Would recommend the Michael and the Luton branch anytime !

A · 30 December 2022

★★★★★ 5/5

Google

I have had a great experience with Haart so far, they are one of the best estate agents in Luton. The team go above and beyond to help with customers needs. Manny at Haart has been a pleasure to work with. He has been extremely helpful with all my queries and has made my purchasing process a stress free journey. He will do everything he can to help his clients and I have experienced this first hand. He’s a great asset to the Haart team. Thank you Manny for all your hard work.

Sadeka · 13 December 2022

★★★★★ 5/5

Google

Thanks to Ryan Tift for all the help! Great service!

Bhavin · 13 January 2026

★★★★★ 5/5

Google

Spoke to Sajit regarding a query on my rent payment. He was very helpful and the issue was sorted very quickly and efficiently. Well done Sajit.

Lorraine · 13 August 2025

★★★★★ 5/5

Google

Haart maintenance team is very responsive always, I really liked that. And the team is so good, they are very effective and they know how to get things done quickly, I really liked this. I think you guys are very efficient and professional. Especially I need to thanks Waz (Vesami Ali) he was very helpful in everything. He came to my place to fix heating issue @ 10:00 PM, I'm not having heating in my house he was very concerned about me, he came after his working hours I really appreciate his work.

Nava · 13 November 2022

★★★★★ 5/5

Google

Daniel is a great communicator when it comes in terms of letting, man Daniel I really appreciate your effort, been played in my roll. When I was looking for a flat your dealings with was superb and extremely good. Thanks, so lovely to have you keep the good work done always many will appreciate you. DANIEL SZABO

Anthony · 21 May 2024

★★★★★ 4/5

Google

Kitty has been a breath of fresh air in this office! I have had nothing but negative experiences with haart lettings, UNTIL I was put in touch with Kitty. She is professional, honest and and cares about the client. She is knowledgeable and works hard to resolve the issues I was having and kept me informed every step of the process. I highly commend Kitty for the great level of service she has offered to me over the last fer months. Thanks Kitty

Natasha · 14 September 2022

★★★★★ 4/5

Google

Over the years of leasing my property through haart, I have occasionally had the pleasure of working with a property manager who is both supportive and efficient. I would like to extend my thanks to Waz Vesaim Ali for your assistance and for restoring my confidence in haart's services.

Rosemary · 3 October 2024