5/5
GoogleMegan was very helpful in getting my tap fixed quickly and efficiently, this branch is always helpful and positive to deal with! :)PositiveResponsiveness, Professionalism
Trusted Agent profile · Lowestoft
William H Brown Lowestoft reviews
★★★★★
303 reviews across 1 platform
138 London Road North, Lowestoft, NR32 1HB
William H Brown's office in Lowestoft, at 138 London Road North, is rated 4.3 out of 5 across 303 reviews on 1 platform, including 303 Google reviews rated 4.3.
Reviews
Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
Google5/5
GoogleJoe and George were fantastic from start to finish. Made everything easy and understandable without being condescending.
5/5
GoogleMegan is a star! She has been very helpful, friendly and always responsive whenever I've had any queries or issues.PositiveResponsiveness, Professionalism
5/5
GoogleVery good customer service, friendly and helpful. Much appreciated Katie zawadzki. Very kind lady.
Agent replied · 15 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJoe from Lowestoft was brilliant
5/5
GoogleCalled and spoke to Rob simcox. Very helpful and was happy to answer all questions
5/5
GoogleSam and the team were excellent throughout. Very professional, knowledgeable and responsive.PositiveResponsiveness, Professionalism
1/5
GoogleOne of the most expensive fees charged in the local area. Not actually sure what we paid for as there not even managing the property. Would avoid if looking to rent far better service and value for money at other local estate agents.
Agent replied · 15 June 2024
Hi, thank you for taking the time to provide our team with feedback. We're concerned about this branch review, and we'd like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk, then we'll be more than happy to help you.
5/5
GoogleVery quick acting on repairs, friendly staff, understanding and supportive😀 Megan is brilliant☆ thank you for all you do!PositiveResponsiveness, Professionalism
5/5
GoogleWH Brown efficiently and professionally valued our house for us last week.
Agent replied · 15 June 2024
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWH Brown in Lowestoft were represented by Vikki Fulcher Mortgage Services Manager and she is knowledgeable dedicated and very committed to her work and customer absolutely recommended
5/5
GoogleRob has been an amazing help on my rental journey. By far the best agency I’ve dealt with.
5/5
GoogleHaving tried one agent who were full of promises they couldnt keep , we have placed our property with WHB , we have found them to be very professional and informative, explaining everything clearly and honestly , we are very optimistic they will get the result we want .
5/5
GoogleBrilliant staff, lindell was especially patient and helpful in my search for a house. They fit around my schedule and are prompt and efficient. I used Oliver’s services to help with my mortgage and he has been brilliant. I can’t fault any of the staff especially lindell and Oliver
5/5
GooglePrompt and reliable service from all at William H Brown Lowestoft. Megan is always friendly and efficient
5/5
GoogleOutstanding, amazing staff members 👏 keep up the good work …
Agent replied · 15 June 2024
Thank you Charlotte for your kind 5* review! - Best wishes, Scott @ Customer Care
5/5
GoogleHelpful and friendly.
Agent replied · 15 June 2024
Thank you for your terrific 5* review Aerial. Best wishes, Lucy, Customer Relations
5/5
GoogleI have been very impressed with Brown's Estate Agents after a bad experience with another agent during last year. I am currently dealing with Sam Ellis who has secured a rental tenant for my property well within the first month. It has been a pleasure dealing with him and I have very much appreciated email response by return to any queries along the way. Thank you!
5/5
GoogleGina was very helpful,would highly recommend William H BrownPositiveProfessionalism
5/5
GoogleHad no problems Girls all helpful dealing with Charlotte was a pleasure they went with our request's
5/5
GoogleWas very pleased with Sam's service, he had good replies, was professional, and found a tennant quicklyPositiveResponsiveness
Agent replied · 15 June 2024
Thanks for giving our William H Brown team a five-star review. If we can help with anything else please give us a call.
1/5
GoogleAbsolutely diabolical service. Staff member who was meant to be helping me was extremely rude and unprofessional. Would not recommend!NegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk then we will be more than happy to help you.
5/5
GoogleGreat staff very helpfull
Agent replied · 15 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleCan't speak for the sales team, but the rentals team and the way they work is appalling. Myself, and a few others whom I know have had issues such as problems not being resolved, repairs not being done, having to pay for the repairs ourselves and not getting the money back. I wouldn't recommend these to my worst enemy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Lowestoft
How many reviews does William H Brown Lowestoft have?
William H Brown's Lowestoft office has 303 reviews across 1 platform: 303 on Google.
What is William H Brown Lowestoft's rating?
William H Brown Lowestoft is rated 4.3 out of 5 across all 303 reviews, and 4.3 out of 5 on Google from 303 reviews.
Where is William H Brown's Lowestoft office?
William H Brown Lowestoft, 138 London Road North, Lowestoft, NR32 1HB.
