Trusted Agent profile · Lowestoft
★★★★★
2,492 reviews across 3 platforms
142 London Road North, Lowestoft, NR32 1HB
Minors and Brady's office in Lowestoft, at 142 London Road North, is rated 4.9 out of 5 across 2,492 reviews on three platforms, including 318 Google reviews rated 4.9. See how it compares with other estate agents in Lowestoft.
318
Reviews on Google
This office
424
Reviews on Facebook
Business-wide
1,750
Reviews on Trustpilot
Business-wide
Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
5/5
FacebookThank you Lewis from Caister-On-Sea branch who spent the whole of Saturday morning with us viewing numerous bungalows in Caister. Your knowledge of the area, professionalism and conduct was excellent and we would definitely recommend you guys. So happy we found our retirement home by the sea. Jen & Tony - Sat 14 Sept
5/5
GoogleRosie Turley did a great job on the purchase of Bridge house ,Low road,Swaffham pushing the process along to make our deadline of the 30th September. Once again thank you Rosie for all your help. John and Alison GreenPositiveResponsiveness, Professionalism
5/5
TrustpilotHonor showed us around on Monday
Honor showed us around on Monday , she was there earlier for appointment, she is professional and provided good advice, unfortunately we found another house and made the offer, it is accepted.
5/5
TrustpilotJessica kept me up to date with my…
Jessica kept me up to date with my purchase. 5 stars to Jessica
5/5
TrustpilotRosie T - Unthank Road
I couldn't really ask much more from Minors and Brady throughout the buying process. Rosie in particular likely made the difference between the process being completed within my mortgage expiration date due to unfortunate obstacles throughout. She was both friendly and helpful throughout the entire process offering needed supported to both myself and the sellers without it feeling like a hassle. Much appreciated.
5/5
TrustpilotExcellent and good service also one of…
Excellent and good service also one of the staff Sonya Balls is very sincere and helpful.Thank you
5/5
TrustpilotWhile this is a specific review for…
While this is a specific review for Kirsten Stimpson, who has been so patient, cheerful, kind and intelligent in taking pains to help me with the amendments and additions I was making to the detail on the very good marketing material Minors & Brady produced for me, I would also like to say here how good I have found them to be. Really excellent. Professional, courteous, completely switched on and effective. The presentation of their marketing - photographs and information and so on - is absolutely second to none. I also need to mention specifically Curtis, Charlie, Matthew, Connie and Dan, all of whom have been great. Charlie has managed the majority of the negotiations, and done a great job, Curtis did the valuation and was absolutely on the money there, Matthew and Connie have supported their colleagues, helped and advised me so well, and Dan has done an amazing job of being perfectly informed and up to date even though only taking on my sale on a one-off once a week occasion. Not only have all these people been so good personally, it is clear that they have a really sound team attitude - they have always made all communications smooth no matter who I last spoke to. They pass the ball. Thank you to all.
5/5
TrustpilotJasmine Fitt and 3 others at Minors &…
Jasmine Fitt and 3 others at Minors & Brady helped my Husband and I find our new rental home in Norwich after we had a nightmare situation happen with another agency leaving us homeless the day before our move! I immediately started looking for another property as we had all our belongings packed up in a van ready to move from London to Norwich the following morning. When I called M&B to enquire about viewing the property and explained our situation to Jasmine, she moved with so much urgency and organised a next day viewing of the property with her. Her colleague Elliot Stubbs who was in office on Coronation Bank Holiday day received our offer and put it through to the landlord. We were then was handed over to Luke Savins who confirmed the landlord accepted our offer and then spoke with him to sort out paying our deposit. He was super attentive to the the urgency of the situation and efficient with any questions we had about the entire process. Once everything was received, I then liaised with Beth Linden to complete the rest of the application and everything was processed in one week she ensured everything was super speedy! Overall had an amazing experience with everyone at Minors and Brady and we are so grateful for them saving us and finding our new home here in Norwich. They not only have great staff, but really good properties. My Husband and I will definitely be using their services in the future when we start looking for our forever home here in Norfolk.Thanks so much for your amazing teamwork!
5/5
FacebookWe’ve now sold 3 houses with Minors and Brady, and would not go with any other estate agents! They are very passionate about what they do and they keep great communication through the whole process. In particular Lee Mortier has been so helpful throughout the whole process. Thank you all 👌
5/5
TrustpilotRosie's a star
Rosie Turley has worked tirelessly to get me to exchange on my property. She has always been cheerful and honest despite some hurdles. She communicated well and it felt like I was her only client. Well done for your hardwork.I'd like to say that Minors & Brady have fantastic photos taken by a professional and it was obvious these generated very quick interest.
5/5
TrustpilotThank you to Sonya for the excellent…
Thank you to Sonya for the excellent service and resolving issues quickly.Would highly recommend minors & brady.
5/5
TrustpilotLexi had gone above and beyond
Lexi had gone above and beyond sorting out the endless problems my tenants have caused. Thanks Lexi!
5/5
TrustpilotSam was very kind and professional
Sam was very kind and professional, clearly having my best interests at heart as the customer. Thank you!
5/5
TrustpilotOutstanding
Outstanding! After 4 months without a viewer we moved to Minors and Brady and our property was under offer after 10 days! Someone has really thought about how to sell property and every single member of staff we have met or spoken to are giving 100% to help you sell and in our case buy as well. All staff are friendly, polite, helpful and fully committed to their jobs. Special thanks to the Wroxham office - Liam, Laurel, James, Penny, Abi and Lee in Sales and Claire in After Sales. You are all amazing!
5/5
GoogleAnge recently supported me to sell my property, even after their merger with Minors and Brady. The entire team was incredibly professional and kept me informed every step of the way. Their excellent communication significantly reduced the stress associated with selling a home. I highly recommend their services. Thank you !
5/5
TrustpilotFriendly and professional
Friendly and professional. Hannah Graver was able to answer questions and make a relaxed environment to view the property.
5/5
GoogleHannah was exceptionally helpful during the viewing, offering valuable insights and additional resources that will prove beneficial for any future property purchases.
1/5
TrustpilotOver value to draw you in
This Agency sent me a letter saying my house was worth more than I had it on the market for. I asked them for a valuation visit and the so called valuer arrived looked around was very complimentary about the house and then put a figure on the house £20,000 less than it was on for!!! He also refused to negotiate on fees although he had the authority or so he claimed to do so . He was rude and treated us like fools. We have over 40 years of estate agency and mortgage experience and were treated like numbskulls.As an aside his aftershave was to powerful and it took us more than an hour to rid ourselves of his aroma.They are not customer friendly in the least and seem to send these letters out just to lure you into getting them to value your property.My advice as a former estate agent and mortgage broker is to put your house on the market with any other agent
5/5
TrustpilotCassandra Creak has been a diamond…
Cassandra Creak has been very informative and kept me updated in this difficult purchase
5/5
TrustpilotViewings
Eleanor Browne from Minors and Brady showed us two properties on the 9th of October. She was the best person we've ever had. She had all the answers to our questions and if not she made notes to find out and get back to us, which she did. She should go very far in her career.
5/5
TrustpilotKerry was very good at showing us…
Kerry was very good at showing us around the property that we viewed.
5/5
TrustpilotIncredible service and care!
Myself and my partner are relocating from London to Norwich and Samuel at Minors and Brady couldn’t be more helpful. Very quick to reply with any questions we had, took things into his own hands when we had issues when previous estate agents would make it clear we had to try and sort things. Can not thank him enough, bring on moving day.
5/5
TrustpilotQuick and efficient service
Quick and efficient service! Connie was extremely helpful and made the process as easy as possible!
5/5
FacebookBrooke Kelly handled the purchase for me and I would not hesitate to use her and Minors & Brady again or recommend them to others. Wonderful service always prompt at responding and keeping on top of things, polite and professional. Thanks Brooke, Charlie at the outset, and everyone else :)
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