Trusted Agent profile · Lowestoft
★★★★★
2,616 reviews across 3 platforms
142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
Part of Minors and Brady, see every office.
Minors's office in Lowestoft, at 142 London Road North, is rated 4.9 out of 5 across 2,616 reviews on three platforms, including 306 Google reviews rated 4.9.
306
Reviews on Google
This office
424
Reviews on Facebook
Business-wide
1,886
Reviews on Trustpilot
Business-wide
Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
5/5
GoogleToday we viewed a house with Hannah, she was very nice and made us feel both very at ease whilst looking around even with our rampaging toddler! This viewing was very easy to book and minors and Brady got back to us very quickly confirming it. Thank you Hannah for answering all our questions and being so accommodating!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotConnor has been great
Connor has been great! It's the first time I have dealt with the lowestoft branch. They've all made such an effort and really gave it a family feel.
5/5
TrustpilotRosie at Minors and Brady is fab
Rosie at Minors and Brady has done a great job at helping to facilitate our sale and purchase through to completion, including quick and effective comms between all parties. We’re very happy with where we’re at and looking forward to a smooth move. Thanks Rosie!
5/5
TrustpilotGreat property launch with Chanelle
Faultless from the first contact with Minors and Brady to having the property launched with Chanelle. She made sure that everything was to my liking with the write up and photo's prior to going live ensuring that was 100% satisfied. Thank you Chanelle, and thank you Minors an Brady.
5/5
TrustpilotAfter sales was a joy!!
What can we say. The sales team were efficient and professional producing a great sales brochure and everything leading up to the sale. Thereafter we were looked after by the after sales team, Rosie who to be honest probably did more than all of the solicitors put together.To have someone you just knew was on it was such a comfort and whilst very professional was also a delight to work with, almost like a good friend as opposed the business connection.She worked so hard and got all parties talking and along the way had to put up with alot of stress, but did it with a smile and an incredible sense of humour. So good to be able to interact with a human and someone you just know you could rely on.Rosie, you did an incredible job and we will never forget that, top of the table!!Thank you so much.
5/5
TrustpilotJoe was very informative and friendly
Joe was very informative and friendly. He had clearly done his homework on the property before the viewing and was well equipped to deal with any questions.
5/5
TrustpilotBrilliant service
We recently viewed a house and had our offer accepted. Hannah Graver couldn't have been any more accommodating. She was so friendly and helpful. She had taken note of our questions and got back to us with answers promptly. Nothing was a problem and she reminded us that absolutely anything we needed, be it extra viewings or any more information about the house, just to call her and she would sort it all. She is a star!
1/5
TrustpilotAbsolutely Useless!
I called first thing on Monday morning to get an appointment to view a property to rent. After being asked some questions, including information about our earnings (usually asked during the application process) I was told that they will contact the landlord to see if they can get me an appointment for a viewing.By the afternoon I hadn't heard anything so I called them again to ask. I was again told they have to speak to the landlord.The following morning resulted in no contact so I called them once again. After being passed to another person (probably to give themselves time to pull out their list of excuses) I was told that the property has now gone; apparently a let was agreed the previous afternoon.This is one of a number of estate agents that have failed to help us. Our current situation has meant we need to find another place to live, and pretty soon; however the lack of communication and/or sheer incompetence is making this process exhausting, disappointing and downright irritating.
5/5
TrustpilotClaire was absolutely brilliant
Claire was absolutely brilliant all through the process of selling my mum‘s house I just like to thank her very much for the correspondence and to just be on the other end of the telephone if there was anything for us to ask once again I thank you Claire
5/5
TrustpilotMacey Minors & Brady Lowestoft
As a first time buyer, Macey was very helpful throughout the whole buying process and made things easy. Good communication throughout and very helpful with any questions asked.Thanks again🙂
5/5
TrustpilotFantastic service with this agent
Fantastic service with this agent, I would highly recommend and personally would like to thank Samuel Carpenter who went above and beyond to ensure everything went smoothly for our move-in. BIg thank you and hope we can secure more properties soon with you.
5/5
TrustpilotMacey Wright- Thankyou!
A big shoutout to the lovely Macey Wright. Can't thank you enough for all your support on getting us our first home! Massive help in the last 2 months booking all of our viewings for us, quick responses throughout and then successfully helping us make an offer on the house. Couldn't of asked for a better property consultant. Thankyou and best of luck, From Mr & Mrs Browning
5/5
GoogleGreat service with all the team Lauren Newby was especially brilliant in taking us to exchange and keeping us informed . Hannah, Mille Charlie and Jack all working together to make things easy from viewing properties to getting our property online quick and efficient. Would highly recommend . Well done team .
5/5
TrustpilotVery helpful and honest service
Very helpful and honest service. Special thanks to Jessica kemp she helped me a lot. very appreciate it
5/5
TrustpilotThanks Claire
Claire has been regularly in contact to update me on progress and has been friendly and professional throughout.
5/5
TrustpilotProperty viewing with Sophie
Sophie Wright showed us round a property, this was our 3rd viewing in the area, but first one with Minors and Brady. She was incredibly polite, friendly and knowledgeable. Made the viewing stress free and easy, and she was happy to answer any questions and gave us a lot of information about the sellers position which is really helpful going forward as a buyer. She is a credit to the team and we would recommend Minors and Brady on this basis.
5/5
TrustpilotLexi is a wonderful colleague that…
Lexi is a wonderful colleague that always goes the extra mile to support her customers, nothing is ever too much for her and a credit to your organisation!! A true keeper!!
5/5
GoogleWe changed to Minors and Brady in Lowestoft from another local estate agent and the change in the service was exceptional. From the first phone call with Dan onwards. Everything happened extremely quickly and efficiently. Nivea handled the marketing side very professionally and called and emailed to ensure we were happy with everything. Would thorougly recommend.
Dear Allison, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our Lowestoft branch, we will be sure to share your kind words with the team. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleWe viewed two properties on Saturday after traveling from Shropshire, we were met by Hannah Graver at both properties and can honestly say she has been the most informative and helpful person as of yet. We will be coming down for more viewings in about 3 weeks and hope to have Hannah showing us around again.
Hi Nigel, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Hannah, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotProfessional, knowledgable and caring!
We have received such good service from day one of putting our house on the market with Minors and Brady. All the team members have been exceptional. From the initial pricing by Karol great guidance in pricing with time to discuss and allow input from us. Megan and Magenta who carried out the viewings, excellent with the clientel viewing and made the whole experience much less stressful. Sam and Abi who we have had discussion with on the telephone have all been so helpful. Abi's negotiating skills were amazing! Nothing has been too much trouble whatever our query. Would highly recommend this company.
5/5
TrustpilotNivea Sampson has been really helpful…
Nivea Sampson has been really helpful in organising the brochure, also very clearly explaining the procedure, no question was too much.Really efficient and helpful. thank you
5/5
TrustpilotFrom start to finish service was excellent
From start to finish service was excellent Cassandra was very helpful and kept in touch with us throughout proceedings.
5/5
TrustpilotJoe was lovely
Joe was lovely, not your usual b******t estate agent. Honest, friendly and personable. I hope they don’t send him on a course as he’s a natural. Proper people person.
5/5
Trustpilot5 Stars all the way!
Sarah's supported us brilliantly throughout the process of selling our property. We've found her really helpful, particular in terms of being efficient and prompt in keeping us up-to-date as it progressed. Sarah's also helped with arranging site visits from engineers and builders, seeing we are both away from the property currently. She's also helped us with finding experts in the local area. Her eye's on the ground have been so handy for us both, we couldn't have done without her support.Finally, we highly recommend Minors and Brady to anyone who's looking for an agent, 5 Stars all the way!Tracey and Leigh.
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