Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
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5/5
FacebookThank you Charlie. you have been the most professional, patient, meticulous estate agent we have ever worked with. you have made the process of having our offer accepted on our new house incredibly easy.(especially considering we are in Essex and making a big move) nothing has ever been too much trouble for you, no question too silly. we have been overwhelmed with the level of customer service you have provided to us and you have filled us with confidence regarding the purchase and move. although we plan to stay in this house for a while, if we ever decide to move on, I would look to you and your company to help us in the future.
thank you so very much.
Lorraine Β· 13 March 2019
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5/5
FacebookAlex Brady has assisted us before in a house move and wanted to use an agent that knew our area. Out house sold for very close to our asking price within 2 weeks of going on the market. Once sold Emma was amazing putting up with me when I was getting frustrated not with them. Our solicitor was ok recommended by Minors and Brady our buyers solicitor extremely slow. However Emma for me is the π who shine brightly nothing was too much and I know she contacted me after hours because was getting distressed with the delay. That's going above and beyond.
Gail Β· 8 March 2019
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5/5
TrustpilotCanβt thank Claire Wilson at minors andβ¦
Canβt thank Claire Wilson at minors and Brady enough for a great service with the purchase of our property. Very good communication throughout the hole process. Especially the help with the final stages. We Would highly recommend.
Robyn Β· 14 August 2024
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5/5
FacebookGreat service from M&B. Unfortunately we have not been able to go ahead with our house purchase due to circumstances beyond any of our control however we cannot fault the service from Joe. From our first viewing he was nothing but helpful and informative. He went out of his way to ensure we could get another viewing the next morning which lead to us making an offer. Even after the offer being accepted Joe was happy to meet us at the property to take measurements. Overall he was friendly, professional and always happy to help. We had a positive experience with everyone at Minors and brady but feel that Joe, Emma and Emily all provided us with exceptional service.
Molly Β· 25 January 2019
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5/5
TrustpilotIt's a tricky time in hte rental marketβ¦
It's a tricky time in hte rental market at the moment but luckily Minor & Brady are one of the good estate agents out their. Beth Linton made the process easy and turned our application around in less than an hour. Really glad we went with them and would highly recommend them to anyone.
Henry Β· 18 August 2023
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5/5
TrustpilotPrompt and professional service
We were able to view properties we were interested in both promptly and professionally , Macey Wright has been incredibly helpful and supportive in our pursuit for our next home, Thank you
Katrina Β· 30 October 2024
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5/5
TrustpilotFirst class serviceβ¦
Jess kept in contact with me throughout my purchase. She was reassuring when I was worried things weren't moving as quickly as I'd hoped. Jess was there with updates and was the first to congratulate me on completion. Amazing service. Thankyou
Gail Β· 30 May 2024
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5/5
TrustpilotJust wanted to say a big thank you toβ¦
Just wanted to say a big thank you to Rosie at minors and Brady for all her extra hard work, she is a credit to the company, always polite and helpful, and Certainly went that extra mile to ensure that the completion went through.
Stu Β· 2 April 2024
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5/5
FacebookA huge thank you to Daniel Emery and Charlie Harkness for helping us to sell our house, the customer service is brilliant always doing a follow up call after a viewing either on one of the properties they are selling or our property, they always called us once a week with an update on our property and always helpful and professional. A special thanks to Dan for negotiating the purchase of our next house with another agent and getting us our forever home. Thank you Gents π
Maxine Β· 4 December 2018
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5/5
TrustpilotI met Leah Barker today who was lovelyβ¦
I met Leah Barker today who was lovely greeted me with a lovely smile despite running later than planned and keeping her waiting she showed me around the property answering all the questions I was throwing at her and very nearly sold it to me but unfortunately the house wasnβt for me on this occasion but Iβm sure she will find the right buyer and hopefully help me find the right house too all the best with selling that house on meadow way Kind regards Ashley
Ashley Β· 28 October 2024
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5/5
TrustpilotGreat service πππ
Sonya has been great throughout the whole process of our letting right up to anything we have needed dealing with. She has always been very polite & professional within her job & always there when we need her. Thankyou SonyaGeoff & Sara
Geoff Β· 9 May 2024
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3/5
TrustpilotEstate Agents are all the same.
I'll be honest, we did not have a great experience with Minors & Brady (typical estate agents) & I felt like it was down to us to get the house sold. Honestly, it was sold due to rightmove & I was the 1 that showed our buyers around our property. But, Nagilla Santos who was our aftersales progressor was great.Communication is obviously key when it comes to buying & selling properties, so when Nagilla stepped up to take charge once our property was sold for the 2nd time, she done a great job.
Scott Β· 27 October 2024
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5/5
TrustpilotMade moving stress free!
Thanks Jessica!Jess was excellent! She was always in contact and guided me through all of the processes, when it came to after sales care she was brilliantβ¦Thanks again and thanks to all at Minors and Brady.
Declan Β· 24 August 2024
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5/5
TrustpilotSophie was incredibly helpful and veryβ¦
Sophie was incredibly helpful and very knowledgeable about the property. Made us feel very at ease looking around and found out answers to questions she did not know the answer to very quickly.Overall the service has been fantastic from the initial enquiry made.
Donna Β· 19 April 2024
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5/5
GoogleA very informative and friendly WhatsApp video call property viewing was carried out for us by Hannah today. Hannah was very thorough and took time so that we didn't miss any details during the video call. It was very helpful indeed as we couldn't attend the viewing in person. Thanks again!
Teresa Β· 26 October 2023
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5/5
FacebookThank you so much to Jamie at minors and brady. We viewed a house which was the perfect home for myself and my partner. He took the time to thoroughly so us round the property, answered all questions which we had and I cannot fault him. We put an offer in the day we viewed the house and the following day we received a phone call to say the offer had been excepted. We cannot thank Jamie and Minors and Brady enoughοΏ½οΏ½
Whitney Β· 3 November 2018
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5/5
FacebookGreat viewing ,!Joe couldnβt of been more helpful, he went above and beyond expectations, nothing was to much trouble, when we requested another viewing this was arranged swiftly, Joe is very professional, as well as knowledgable about the property and surrounding area, I found Minors and Brady to be very easy to deal with, and very prompt with arranging paperwork, with no hassle or worries, we are yet to move in but I would certainly highly recommend Joe and Minors and Brady.
Gail Β· 9 October 2018
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5/5
TrustpilotClaire Wilson - exceptional service
Claire Wilson from the post sales team has consistently performed above and beyond the call of duty during our very difficult house sale. Where other estate agent firms have been less than useful, Claire has constantly harried and reminded other parties in the chain that tasks need to be completed and there are people waiting who are in a state of flux. She also remained calm and polite while we steadily got more frustrated and stressed. Well done Claire.
Eddie Β· 6 November 2024
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5/5
TrustpilotWould recommend Minors & Brady
We dealt with Jessica Kemp and Dan Emery in the process of buying our first property. They have been friendly and helpful and kept us informed throughout the process, making what could be a stressful experience more enjoyable for us. Thankyou!
Georgina Β· 21 May 2024
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5/5
TrustpilotHelpful and pleasant to deal with
As the buyer I did not have to much to do with Minors and brady But Jessica was excellent in getting the final stages of the deal done. Great communication and pleasant to deal with. π
Steven Β· 17 August 2024
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5/5
TrustpilotViewing Angel Court
Kian was waiting for me as I arrived for my 11.30 viewing of an apartment in North WalshamThe viewing was unhurried and communication regarding the property was excellent.Kian allowed me to explain my current position and reason for trying to source a one or two bedroom apartment.I look forward to more properties to viewWith Thanks
Tony Β· 26 June 2023
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5/5
TrustpilotKris was really helpful when I wasβ¦
Kris was really helpful when I was negotiating a sale, he rang me just to say I hadnβt been forgotten and that they were waiting to hear back etc, so much better than just being left hanging!
Estelle Β· 25 July 2024
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1/5
TrustpilotToo Many Invited Reviews & Too Many Price Reductions!
People should beware of what they see here on Trust Pilot, as the vast majority of the glowing 5* reviews, always praising staff by name, are invited! Or, in more appropriate terms, pestered! I made the mistake of using these people, and even before the property went live, I was sent an email by a woman in their listing department asking me to leave a positive review!! This also happened to someone else I knew, some months before! It is clear they do this; just look at the number of once only reviewers here, and the fact they praise!This company are also renowned for taking properties on at full valuation, backed up by their values, and then, as in my experience, within less than two weeks, if not sold, they phone and hassle for a price reduction! This happened to me and to the people I referred to, as well! It doesnβt stop there, as if another two weeks pass and the property has still not sold, they suggest another price reduction! When I questioned their logic and said a firm no, they kept the pressure up, even misquoting statistics, to support their own claims of being the best selling agent in the area! False claims, based on ALL of their offices, scattered across a large area, and NOT specific to just one area! These people rely on commission and it doesnβt matter to them if the slice thousands off the asking price as all they lose is a few hundred, as a company, and a few pounds as the agent handling any sale! My advice is go elsewhere, but if you signed a contract, get out of it after it has run, change agent and before that refuse any cajoling or bullying to drop your price! After all, they valued it, not you!
Just Β· 14 October 2024
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5/5
TrustpilotAysegul was brilliant in achieving aβ¦
Aysegul was brilliant in achieving a swift exchange on a property I had for sale with Minors and Brady. Her attention to detail and responsiveness throughout the sale was brilliant. Thanks!
Josh Β· 29 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
