Trusted Agent profile · Lowestoft
★★★★★
686 reviews across 1 platform
164-166 London Road North, Lowestoft, NR32 1HB
Howards's office in Lowestoft, at 164-166 London Road North, is rated 4.9 out of 5 across 686 reviews on 1 platform, including 686 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Howards won in 2026.
The Trusted Agent 2026 results for Howards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
5/5
GoogleFinally someone who listens and acts!! From my first phone call with Strachen about a month ago he has been amazing and he continues to provide excellent service!! He has been an absolute pleasure to deal with!! I really can’t thank him enough!! Fabulous!!! A true asset to your company!! Sarah Boyd
Hello, thank you for your review. Howards Property Management
5/5
GoogleMy boyfriend and I are in the process of purchasing our first house and were very apprehensive and didn't know what to do or what to expect. We found the perfect house through Howards estate agents and met with Charlotte Smith, who took us around the house, showed and explained everything we needed to know and what to do next. She was amazing and we couldn't thank her enough for helping us through the process. We are now buying the house and Charlotte has helped us get in touch with the right people to make it happen. She has always been available to get hold of for every question, big or small. We can't thank her enough and hope all your staff are as helpful as she is.
Dear Sophie, Thank you so much for your amazing 5* google review, I will pass on your kind words to Charlotte. Its lovely to hear that the level of service we constantly strive for, has been received and appreciated. May I take this opportunity is wishing you both every success with your 1st purchase and of course if there is anything we can do to help to make the purchase go any smoother just let us know. Kind regards Mike and the sales team @ Howards
5/5
GoogleI am beyond happy with how my inquiry was handled by mark at Howard’s Lowestoft. He was patient and kind, and he was very friendly. He was very respectful of my answers to questions and has assured me they will do the best for me and my best friend to help us find our dream home.
Dear Kayleigh, thank you for your lovely 5 ⭐⭐⭐⭐⭐ for Mark. It is always lovely to hear we have delivered a great service to our lovely clients! Kind Regards , Ben Seaman | Branch Manager (Lettings)
5/5
GoogleA very positive experience. Charlotte has been brilliant at walking us through the process of buying a new house. Good communications at every stage of the process. Would highly recommend Howards.
Dear Neil & Lee, Thank you so much for your 5* review and kind words. Its lovely to hear that the service we strive for has been experienced. We hope you both will be 'over the moon' with your new home and look forward to seeing it finished! kind regards Mike and the sales team @ Howards
5/5
GoogleHad a couple of viewings with Maddie this afternoon and she was very friendly and helpful. Gave us lots of information on the properties but also allowed us to wonder round and get a feel for the properties. Will definitely use howards in the future
Dear Tamsyn, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleI've been with Howards for quite a while, and Katie, one of their property managers, has been exceptionally helpful with several recent requests I've made.
Hello, thank you for your review for Katie. Kind regards Lara- Property Management Manager
5/5
GoogleLooking for a rental property good advice given to me and very friendly
5/5
GoogleGeorgia Lee showed me around a couple of lovely houses. A very competent and friendly lady who explained things to me very well as I am not from Lowestoft and don’t know the area. She pointed out everything available for me. Made my house search enjoyable.😊 …
Dear June Price, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Georgia Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleI highly recommend Howards, Lowestoft. Amy Lugo and Joe Everson have been a massive help in securing our first home - keeping everything professional and answering any questions swiftly during the procedure!
Dear Jake, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAmy at Howards dealt with my purchase of a property and despite to process taking longer than usual due to my Lender she and the team were always on top of the process and kept everyone up to date and liaised with Buyer, Seller and their solicitors regularly.
Dear Gareth Clark, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to Amy Lugo Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleThese guys esp Lillie and Addison are exceptionally good estate agents. They are polite,punctual and very down to earth and obv enjoy their jobs Keep up the good work guys
Dear Sue, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales
5/5
GoogleMy partner and I had a very good experience with Howards when buying our first home. Georgia Lee helped with everything we needed, answered all of our questions and helped us find and secure our ideal first home, she dealt with everything quickly and professionally and kept us informed throughout it all.
Thank you Sarah for taking the time to leave us a 5* review I will pass your kind words onto our Georgia - We love to receive feedback such as this!! Kindest regards the Sales Team Howards Estate Agents ⭐ ⭐ ⭐ ⭐ ⭐
5/5
GoogleI found Maddie Stone very helpful and friendly, She also gives you chance to take your time when viewing a property. Very pleasant person and professional in her job.
Dear Jeanette, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GooglePure efficiency. We started with Howard’s last year and have been impressed by their efficiency, customer care (landlord and tenants), and thoroughness. And they are pleasant to deal with. Impressive. Katie and Rosie have been particularly helpful.
Hello thank you for your lovely review. Kind regards Lara Zawadzki -Property Management Manager
5/5
GoogleMaddie arrived on time for the viewing, was very polite, friendly and professional. We had plenty of time to view the property and didn’t feel rushed at all.
Dear Toni, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleLily Coote at Howards has been very proactive in getting views for me and also support my search for a new property
Dear Helen, thank you so much for your lovely ⭐⭐⭐⭐⭐ review, its always fantastic to read that service offered has reached the high standards we continually set ourselves. Kind regards Mike @ Howards estate agents (sales)
5/5
GoogleI had a fantastic experience with Ayesha from this Howards agency.she's very helpful to explain the property details in professional way.The process was smooth. I would highly recommend her services to anyone looking for a reliable and efficient renting experience.💯 …
Many thanks for your kind words, we're so glad that you were happy with Ayesha's assistance Chris - Branch Partner - Howards Lettings - Lowestoft
5/5
GoogleHaving an amazing experience with Daniel Brown. He is working very hard to help us find the home that we want. :) I think meny landlords should go with him as there's alot of places out there miss marketed by other agents.
Many thanks for your kind words, we're glad that you were happy with Daniel's assistance Chris - Branch Partner - Howards Lettings - Lowestoft
5/5
GoogleJust like too say massive thanks to the manger and staff for all there support at this difficult time. They are very supportive and very helpful would definitely use them again
Dear Giles, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleWe had our house viewing with Maddie today. She was very helpful and let us take our time looking around. All of our questions were answered and the overall experience was very professional. Highly recommended.
Dear Chris Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAlthough the sale has been a rocky road at times, Amy has kept us fully informed and pro-actively sought further information to ensure we got the property sold. Thank you!
Dear Brian, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales
5/5
GoogleHad Lily Coote show us around two properties this afternoon. She was very professional, and very informative. Thank you.
Dear Dennis, Thank you so much for your very kind words regarding Lily, its always great to hear that the levels of service we constantly strive for are being experienced. kind regards Mike Smith, Branch Partner Howards Lowestoft
5/5
GoogleI have been dealing with your Lowestoft Branch for almost 12 Months re the sale of our House. Throughout a difficult period Amy and Georgia have been very reassuring. Amy in recent weeks has been an enormous help which as resulted in a sale. Thankyou for all your help.
Dear Pat, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Amy & Georgia. Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleIncredibly helpful and professional agency. Amy, and all of the staff whom I had contact with, were just lovely to talk to and deal with.
Dear Sara, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Howards's Lowestoft office has 686 reviews across 1 platform: 686 on Google.
Howards Lowestoft is rated 4.9 out of 5 across all 686 reviews, and 4.9 out of 5 on Google from 686 reviews.
Yes. In The Trusted Agent 2026 awards: Howards, Lowestoft won Platinum; Howards, Beccles won Gold; Howards, Long Stratton won Gold.
Howards Lowestoft, 164-166 London Road North, Lowestoft, NR32 1HB.
