Trusted Agent profile · Low Fell · Tyne & Wear

Sarah Mains Low Fell reviews

★★★★★ Excellent

829 reviews across 1 platform

4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU

Part of Sarah Mains, see every office.

Sarah Mains's office in Low Fell, Tyne & Wear, at 4 Beaconsfield Road, is rated 4.7 out of 5 across 829 reviews on 1 platform, including 829 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

829

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Low Fell office, from every platform, shown as written. First names only.

5/5

Google

Over the last 4 years of using SM, Jessica and Scott Have always gone the extra mile to ensure I receive a professional, reliable and personable experience - which I always have! Couldn’t recommend the team enough!

Jordan · 31 October 2018

Agent replied

Thanks very much for taking time to do such a great review Jordan. Jessica, Scott and the team are always here to help you and they are delighted you are happy with their service. Kind regards, Julie Knox, Customer Success.

5/5

Google

Fantastic service with both selling a house under difficult circumstances and when living out of the area and then again when purchasing a house whilst living out the area. I couldn't have asked for better

Lesley · 29 July 2019

Agent replied

Thank you for your kind words Lesley.

5/5

Google

Friendly professional service from start to finish. Fantastic communication from start to finish. No jargon or sales spiel just straight forward honest information. A special mention to the sales progressor Sharon Lambert. Would strongly recommend.

Adam · 29 July 2019

Agent replied

Thanks very much Adam for such a great review. I will pass this on to Sharon, she'll be delighted with your kind comments! Kind regards, Julie Knox, Customer Success.

5/5

Google

Lorraine and Kelly were extremely professional and efficient. Always maintaining excellent contact and selling our property with minimum fuss.

Rob · 29 July 2019

1/5

Google

Bad very very bad customer service and no reply to emails. The worst office in the world

Mustafa · 12 January 2023

Agent replied

I am sorry to see that you have had cause to leave a one star review. I would appreciate it if you would be good enough to call Susan Richardson on 0191 2390815 so that we can fully investigate your concerns. Sarah Mains

5/5

Google

Highly professional service. Always very friendly and helpful. Would highly recommend.

Dorothy · 15 July 2023

Agent replied · 26 August 2023

Many thanks for your five star review Dorothy, and for your recommendation. Sarah Mains

5/5

Google

My house was sold subject to contract within one week. Kelly and Lorraine in particular were a great help. Dealt with other estate agents in Gateshead but Sarah Mains is by far the best.

Keith · 29 July 2019

Agent replied

Thanks very much for your fantastic review Keith, the team will be delighted! Kind regards, Julie Knox, Customer Success.

4/5

Google

I have used other agents and I can say Sarah Mains have been the best by far, no chasing as they keep you updated and offer a friendly helpful service, I highly recommend them.

Lynne · 29 July 2019

Agent replied

Many thanks for your review Lynne, it's great to know that you are happy with the service. Sarah Mains, Director

5/5

Google

Sarah Mains were great, kept me posted on every aspect of buying my property. Any questions i needed answered they always got back to me and put my mind at ease, would highly recommend!!

Deb · 29 July 2019

Agent replied

Thank you for your review Deb. We are delighted to hear that you would recommend Sarah Mains. Sarah Mains, Director

5/5

Google

Can't recommend these guys enough. We've had contact with the team as both a buyer and a seller, and have been impressed with everyone we've come into contact with from Sarah Mains. Communication is second to none. Amie from the valuation team helped us agree a competitive price for our property that enabled a sale promptly but at a price that we're pleased with. Thank you.

Jen · 29 July 2019

5/5

Google

Brilliant service constantly working to sell my home. Kept up to date every step of the way. They handled all the viewings which was a god send. Thanks to all the team x

Bra · 15 December 2019

Agent replied

Thank you for taking the time to leave your review. I really appreciate it. Sarah Mains

5/5

Google

It goes without saying that Sarah Mains Residential are a very professional firm. What has also impressed me is how helpful and friendly they are. Wouldn't use anyone else. Would certainly recommend them to everyone.

Kathryn · 30 July 2018

Agent replied

Thanks very much for this fantastic five star review. Kind regards, Julie Knox, Customer Success.

5/5

Google

I always receive an excellent service and find the staff professional and friendly at all times.

Carole · 13 December 2022

Agent replied

Many thanks for leaving us a five star review Carole, we do appreciate it. Sarah Mains

5/5

Google

Great Estate Agent. My sell and buying experiences are very positive. I have complete confidence in the sales team, they are brilliant.

Elaine · 13 March 2022

Agent replied

That's great Elaine. Thank you for taking the time to leave your review. Sarah Mains

5/5

Google

Person who came to inspect property was professional and I'm glad I went with them to sell my flat. The lasses who helped me in store were perfect, very conscientious and attentive

Meehai · 29 July 2019

Agent replied

Thank you very much for this outstanding review. Kind regards, Julie Knox, Customer Success.

5/5

Google

I found the professional approach at Sarah Mains Low Fell Branch to be reassuring and was confident that any requests I made with regard to viewings would be carried out. The whole process from the valuation to the personal marketing of my property was without fault and I would have no hesitation in returning to proceed with any future house sales with the branch.

Debra · 29 July 2019

5/5

Google

Really helpful and easy to contact. Any issues with the property are sorted promptly.

Yas · 13 December 2022

Agent replied

Many thanks for leaving five stars for us Yas. Sarah Mains

5/5

Google

Elliot helped me a lot during my search for a new home! Thank you

Derya · 13 December 2022

Agent replied

Thank you for your five star review Derya, it's great to read that Elliot was so helpful. Sarah Mains

5/5

Google

Lorraine and the Low Fell team have provided a very efficient and friendly service throughout my dealings with them and I would be happy to recommend them to other prospective buyers.

Maria · 29 July 2019

Agent replied

Many thanks for your review Maria. I really would appreciate your recommendations. Sarah Mains, Director

5/5

Google

Great help with buying my property Rebecca young was great at keeping communication going!

Lindsay · 13 November 2022

Agent replied

Many thanks Lindsay, Rebecca is delighted with your review. Sarah Mains.

5/5

Google

Outstanding! Excellent customer service and very helpful. Best in the business Highly recommend

Lee · 13 December 2022

Agent replied

Many thanks Lee for your five star review and for your recommendation, we do appreciate it. Sarah Mains

5/5

Google

I had a Very supportive member of staff Jane thoberty, she was very supportive throughout the house purchase, and very dedicated, responded to emails and phone calls, and was very kind throughout my stress

Oana · 31 October 2023

5/5

Google

Very professional and friendly. From the original valuation visit to the sale of the property we were well advised and kept informed through all of the processes. Many thanks.

Midhurst · 9 January 2020

Agent replied

Thank you for taking the time to leave a review....we really appreciate this. Sarah Mains

5/5

Google

Exceptional service from everyone at the Lowfell Branch !! Being a property investor I have had many mortgages from Dawn Whiffing and Nicola Mckinnley, I wouldn't go anywhere else !!

RACHEL · 29 July 2019

Agent replied

Thank you for such a great review Rachel. Kind regards, Julie Knox, Customer Success.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Sarah Mains Low Fell

Has Sarah Mains won any awards?

Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Low Fell.

What do you need help with?
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