5/5
GoogleGreat advice from the outset, thoroughly professional and good communication. Highly recommended
Agent replied · 21 March 2024
Many thanks for your five star review Andy, I really appreciate it. Sarah Mains
Trusted Agent profile · Low Fell · Tyne & Wear
Sarah Mains Low Fell reviews
★★★★★
829 reviews across 1 platform
4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
Part of Sarah Mains, see every office.
Sarah Mains's office in Low Fell, Tyne & Wear, at 4 Beaconsfield Road, is rated 4.7 out of 5 across 829 reviews on 1 platform, including 829 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Low Fell.
Awards
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Low Fell office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service from Scott ( rental )
Agent replied · 20 June 2024
Many thanks for your five star review Guy. Sarah Mains
1/5
GoogleTook way too much personal data to book a simple viewing for a rental and never even heard back from them! I called several times to ask for any information and it's always 'we'll pass it on'. Feels like a scam to sell your details better not even try to rent through them.
5/5
GoogleVery helpful at Sarah mains they were very kind and friendly I could approach them with any query I had and it was answered promptly great service
Agent replied
Thank you Barbara, we really appreciate your five star review. Sarah Mains
5/5
Google1st class service from start, we had a few hiccups along the way with my buyer, and Sarah mains team assisted and help rectify situation probably would not have sold if it had not been for them taking all the stress away from me.
Agent replied
thank you very much Alexander.
5/5
GoogleI was originally with a different (cheaper) agent but it was a complete waste of time. Went to Sarah Mains after recommendation from a friend, it was money well spent to secure a buyer and receive excellent customer service from the Low Fell team.
Agent replied
Thank you very much Katie for your fantastic review. We pride ourselves in the quality of the service we provide and the whole team in Low Fell will be absolutely delighted with your comments! Kind regards, Julie Knox, Customer Success.
1/5
GoogleiMy experience of Sarah Mains Estate Aqent, at low fell, I was very disappointed at the representatives approach to the property from the time she walked in until the time she left, she showed disinterest as soon as she walked through the door, she was clearly not interested in the property, and went on paper compare to other properties, to my understanding a property is down to the individual who looks at a property, not a person who walks through a property to sell it, then decided to say at the end I'm not taking anything away from the property, because It's lot nicer then other ones I have seen, because of this attitude, she lost a fee of 1,200 plus vat, it is sad to think that this estate agent has staff that can't be bother, I would not take my business here
5/5
GoogleSharon went above and beyond with the after sale help to get the deal over the line, under some really difficult circumstances. Can't thank her enough!
5/5
GoogleI would highly recommend Sarah Mains. They helped to put my mind at ease during a stressful time! They were very knowledgeable and explained the whole process to me from start to finish. Thank you for all of your help ☺️
Agent replied
That's great to hear Hannah, thank you for taking the time to leave a review. Sarah
5/5
GoogleFriendly, professional staff. Relentlessly working to get you the sale or purchase you require, a cut above the rest. The best of the best!
Agent replied · 26 August 2023
Thank you for the great review John. The Low Fell team are delighted with your comments. Sarah Mains
5/5
GoogleWe have just agreed a sale on our property, after one open viewing day we`d received multiple offers and would definitely recommend Sarah Mains. Donna, Chris, Dawn and all their staff were really helpful and gave us great advice all the way through.
Agent replied
Hi Craig, thanks very much for such a fantastic five star review. The Low Fell team will be absolutely delighted that you were happy with the service you received. Kind regards, Julie Knox, Customer Success.
5/5
GoogleGreat service, very helpful.
Agent replied · 20 June 2024
Thank you for your five star review, it is appreciated. Sarah Mains
5/5
GoogleVery happy with the service. All members of staff whom I dealt with were very professional and I was very happy with the price achieved at auction.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Many thanks for the review Lilian. It is great that you were happy with our service. Sarah Mains
5/5
GoogleGreat service and excellent delivery. I am particularly happy with the quality of service
5/5
GoogleFabulous company, no-one better to sell your house. They are professional, courteous and efficient.
Agent replied · 30 December 2023
Thank you Elaine, we are thrilled with your review. Sarah Mains
5/5
GoogleReally supportive team! I was assisted by Elliot Scott who was a huge help when I moved into my current place. Would definitely recommend!
Agent replied
Many thanks for your five star review Carol, Elliot will be delighted to read this. Sarah Mains
5/5
GoogleThey were very helpful through the full process.
Agent replied · 21 March 2024
That's great to read, many thanks for taking the time to leave your review. Sarah Mains
5/5
GoogleReally can not put into words how exceptional the service is with Sarah Mains. 5* standards throughout! Thanks again to Chris, Kelly, Lorraine and Claire. Would be sure to use them again. Sharon (sales progression) your just amazing :) thank you
Agent replied
That's great to hear Johnny. I know that the Low Fell Team with be delighted with your comments. Sarah Mains.
5/5
GoogleKelly gave excellent customer service, she kept me updated at all times. As soon as I had a buyer she did her utmost to make sure I got the property I wanted. Very professional at all times. Thank you so much.
Agent replied
Kelly will be thrilled to read your review Susan, many thanks. Sarah Mains
5/5
GoogleGreat customer service by Elliot, really made the process easy for us to find a new home
Agent replied · 26 August 2023
Many thanks for taking the time to leave such a great review for Elliot. Sarah Mains
4/5
GoogleOnce we had applied for a property & found out we had it, we were handed over to jess & she was amazing. Always tried her best to keep us updated with everything going on until th day we got the keys :)
Agent replied
Thanks very much for your brilliant review Stephanie, Jess will be delighted! Kind Regards, Julie Knox, Customer Success.
4/5
GoogleEverything ok. Always try their hardest to get back to you asap.. Staff polite, and they seem to sell well.
Agent replied · 26 August 2023
Many thanks for taking the time to leave your review Harry, we do appreciate it. Sarah Mains
2/5
GoogleMore communication would be good
Agent replied · 20 June 2024
Thank you for your feedback Clayton. If you would like to discuss this further please do call on 0191 2390815. Sarah Mains
5/5
GoogleI’ve bought & sold several houses through Sarah Mains over the past 25+ years & have always had positive experiences with the staff
Agent replied
Many thanks Tim for this great review and for your custom, we really do appreciate it. Sarah Mains
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Questions about Sarah Mains Low Fell
Has Sarah Mains won any awards?
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Sarah Mains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Low Fell.
