5/5
Lawlors have managed the rental on my house for over 2 years and I cannot fault them. Rent is paid over promptly on receipt. Elena deals with tenant matters, and if any issues arise, they are always dealt with promptly. Would highly recommend.

Trusted Agent profile · Loughton
★★★★★
169 reviews across 2 platforms
120 High Road, Loughton, IG10 4HJ
Part of Lawlors Estate Agents, see every office.
Lawlors Estate Agents's office in Loughton, at 120 High Road, is rated 4.8 out of 5 across 169 reviews on two platforms, including 167 Google reviews rated 4.8.
Every review we hold for the Loughton office, from every platform, shown as written. First names only.
5/5
Lawlors have managed the rental on my house for over 2 years and I cannot fault them. Rent is paid over promptly on receipt. Elena deals with tenant matters, and if any issues arise, they are always dealt with promptly. Would highly recommend.
5/5
It was a pleasure dealing with Anna and Richard at Lawlors in Loughton. Nothing was too much trouble for Anna and she went above and beyond to make our move stress-free. We would definitely recommend using Lawlors all your property needs.PositiveResponsiveness, Professionalism
Thanks Sasha, I'm sure Anna will be pleased with your comments
5/5
Excellent service from Neil, from start to finish, would thoroughly recommend Lawlors,
Thank you Ian
5/5
I would like to thank all of the team at Lawlors Property Services for finding us lovely tenants for our property. The service and support given to us was excellent from start to finish of which we are thankful for.PositiveProfessionalism
Thanks James
5/5
Chelsie was amazing! Her disposition and good humor made the viewings all that better, and you can tell the tenants love her as well!! Couldn't have been luckier to go around town with her. Amazing customer service!
5/5
Olivia and Neil helped us a lot during our tenancy. They were very helpful, very easy to communicate and solution oriented. Highly valuable agents of the Lawlors. 5 stars for them!
Thank you Cem
4/5
Recently moved out of a rental Olivia was very helpful despite some admin issues beyond her control
5/5
Have recently started to work for Lawlors as a contractor, put experience has been very smooth very well run company Particularly head off property management Olivia she know what she doing.
Thank you Sam
5/5
I have been dealing with Richard for years on various matters relating to my property. He has always gone above and beyond to help cater with my needs and a delight to work with.PositiveResponsiveness, Professionalism
Thanks Fenn
1/5
Being a tenant of Lawlors for year and a half now and I would like to share my experience so far. It was good at the beginning, hence why my other review, but now ....: Firstly, this agency seems to be changing their approach, perhaps in the past they were an amazing agency, however now after several long serving members have left, no one seems to care about anything but money. Had several disputes with their property management department, who are pushy, rude and don’t really care about tenants/landlords, only want to book contractors to carry out unnecessary repairs for the expense of landlords. When you oppose or aren’t able to accommodate "approved contractors" you get threatened that they won’t extend your tenancy and “possibly” withhold your deposit. Expect someone to be in your property at least one a month to waste your landlord’s money. When contractors turn up, they don’t care about tenants and are constantly saying that they would use the spare key to gain entry to the rental property you call home ... if you are not able to accommodate them, the property management gremlins threaten you with charges and force you to accept contractors, regardless of your current circumstances. Tried to raise a complaint with an operations manager due to concerns that the building services manager won’t be able to handle the complaint, guess what - he referred me back to the same manager regardless of my concerns. No point using this agency, stay away, unless you don’t want to have any control over your home and want to accommodate unappreciative and unprofessional people through your tenancy.
5/5
"Lawlors- flawless" In handling our recent sale on Tycehurst Hill ,the Elite team at Lawlors exhibited these rare elements so frequently lacking nowadays which consist of understanding the client's "needs" and matching them seamlessly to the buyer's "wants". In the capable hands of Heidi Foster and executed ably by Chris Didds our sale progressed smoothly with a favourable outcome. At no time during the process did we feel sidelined and the viewings were tailored to the buyer's requirements. In truth the process ,which can at times be fraught, went like clockwork. Old school values rule. Indisputably worth the fees and comes with our unreserved recommendation.
5/5
Fantastic support from Wayne and Mia to help chase solicitors and push through the purchase of our new home. Thank you both so so much for your help!
Thank you Phoebe
5/5
I had Milo deal with my sale. Got a superb, very personal service from Milo who was on top of my sale from the word go and keeping me abreast of the process all the way through. Further more, I felt Lawlors went that much further than some other agents in trying to secure me a buyer for my property in the way my house was marketed and socialised to potential buyers. I would most definitely recommend Lawlors and Milo to anyone looking for an estate agent in and around the Loughton area.
5/5
From the moment of contacting/meeting Ollie at the Loughton office he has gone out of his way to help us with arranging all things necessary for renting a flat for our son. He has kept in constant contact & has made the process very easy. He is a very friendly & confident young man & we would be very happy to use Lawlors Letting Loughton again & would thoroughly recommend them. Thank you for your continued patience!
5/5
I have used Lawlors since 2007 and have always found them to be helpful and proactive when it's comes to managing my property. My main contact is Elena who has been my saviour recently when dealing with a difficult situation she handled it professionally and I felt I was kept informed and trusted her to handle on my behalf. I would highly recommend lawlors for anyone wanting to rent their property and know they are in safe hands.
5/5
We recently brought a property through Lawlors in Loughton. We saw about 5-10 properties with Deen. He made the experience enjoyable and made the effort to understand what my husband and myself needed. Felt like he was on side during the negotiation process and once the sale was agreed was very helpful with regards to getting us access to measure, show parents and have surveys done. Everyone in the branch was very helpful and pleasant to deal with.
5/5
Ollie has a very personable approach to customer care and has an attention to detail. Been a great experience working with Lawlors and especially Ollie. top man !
5/5
Excellent. Every single person I have spoken to at Lawlors has been courteous, helpful and professional; furthermore they have been personable in a way that I have not previously experienced with any other agency. I should also add that I was highly impressed with how everyone I ever spoke to on the phone knew the exact details of the transaction and what stage it was at. Your staff are a credit to you and your company
5/5
Had recent dealings with Neil Dawson in the lettings team recently and found him to be highly efficient and professional throughout the process.
Thank you Jack
5/5
Always a pleasure dealing with Lawlors. Stress free communication with their property manager Olivia, made our project run smoothly. RSJ Brickwork & Construction Ltd.
Thank you Alfie
5/5
Dealt with Sophie at Lawlors. She was really helpful and made sure everything went through smoothly for us. Thank you for all your help Sophie would definitely recommend Lawlors
5/5
We purchased a new build property through Lawlors and had a brilliant experience. Ross (and Greg in his absence) was extremely responsive and knowledgeable, which we found particularly useful being first time buyers. They were also very flexible with visits to the property and helped us a lot through out the process. Would be more than happy to use them again and would recommend them without hesitation.PositiveResponsiveness
5/5
Ollie has a very personable approach to customer care and has an attention to detail. Been a great experience working with Lawlors and especially Ollie. top man !
5/5
Exceptional service and communication from Steve
Thanks for the feedback
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lawlors Estate Agents's Loughton office has 169 reviews across two platforms: 167 on Google, 2 on Facebook.
Lawlors Estate Agents Loughton is rated 4.8 out of 5 across all 169 reviews, and 4.8 out of 5 on Google from 167 reviews.
Lawlors Estate Agents Loughton, 120 High Road, Loughton, IG10 4HJ.