Trusted Agent profile · Loughton

Lawlors Estate Agents Loughton reviews

4.8

★★★★★ Excellent

169 reviews across 2 platforms

120 High Road, Loughton, IG10 4HJ

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Lawlors Estate Agents's office in Loughton, at 120 High Road, is rated 4.8 out of 5 across 169 reviews on two platforms, including 167 Google reviews rated 4.8.

Google logo

4.8 / 5

167

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Loughton office, from every platform, shown as written. First names only.

5/5

Google

Lawlors have managed the rental on my house for over 2 years and I cannot fault them. Rent is paid over promptly on receipt. Elena deals with tenant matters, and if any issues arise, they are always dealt with promptly. Would highly recommend.

Terri · 7 February 2018

5/5

Google

It was a pleasure dealing with Anna and Richard at Lawlors in Loughton. Nothing was too much trouble for Anna and she went above and beyond to make our move stress-free. We would definitely recommend using Lawlors all your property needs.PositiveResponsiveness, Professionalism

Sasha · 25 August 2022

Agent replied · 6 February 2024

Thanks Sasha, I'm sure Anna will be pleased with your comments

5/5

Google

Excellent service from Neil, from start to finish, would thoroughly recommend Lawlors,

Ian · 23 August 2024

Agent replied · 24 August 2024

Thank you Ian

5/5

Google

I would like to thank all of the team at Lawlors Property Services for finding us lovely tenants for our property. The service and support given to us was excellent from start to finish of which we are thankful for.PositiveProfessionalism

JAMES · 25 August 2022

Agent replied · 6 February 2024

Thanks James

5/5

Google

Chelsie was amazing! Her disposition and good humor made the viewings all that better, and you can tell the tenants love her as well!! Couldn't have been luckier to go around town with her. Amazing customer service!

Neus · 7 February 2020

5/5

Google

Olivia and Neil helped us a lot during our tenancy. They were very helpful, very easy to communicate and solution oriented. Highly valuable agents of the Lawlors. 5 stars for them!

Cem · 11 June 2023

Agent replied · 6 February 2024

Thank you Cem

4/5

Google

Recently moved out of a rental Olivia was very helpful despite some admin issues beyond her control

Dee · 6 February 2023

5/5

Google

Have recently started to work for Lawlors as a contractor, put experience has been very smooth very well run company Particularly head off property management Olivia she know what she doing.

Sam · 6 February 2023

Agent replied · 6 February 2024

Thank you Sam

5/5

Google

I have been dealing with Richard for years on various matters relating to my property. He has always gone above and beyond to help cater with my needs and a delight to work with.PositiveResponsiveness, Professionalism

Fenn · 25 August 2022

Agent replied · 6 February 2024

Thanks Fenn

1/5

Google

Being a tenant of Lawlors for year and a half now and I would like to share my experience so far. It was good at the beginning, hence why my other review, but now ....: Firstly, this agency seems to be changing their approach, perhaps in the past they were an amazing agency, however now after several long serving members have left, no one seems to care about anything but money. Had several disputes with their property management department, who are pushy, rude and don’t really care about tenants/landlords, only want to book contractors to carry out unnecessary repairs for the expense of landlords. When you oppose or aren’t able to accommodate "approved contractors" you get threatened that they won’t extend your tenancy and “possibly” withhold your deposit. Expect someone to be in your property at least one a month to waste your landlord’s money. When contractors turn up, they don’t care about tenants and are constantly saying that they would use the spare key to gain entry to the rental property you call home ... if you are not able to accommodate them, the property management gremlins threaten you with charges and force you to accept contractors, regardless of your current circumstances. Tried to raise a complaint with an operations manager due to concerns that the building services manager won’t be able to handle the complaint, guess what - he referred me back to the same manager regardless of my concerns. No point using this agency, stay away, unless you don’t want to have any control over your home and want to accommodate unappreciative and unprofessional people through your tenancy.

Danny · 7 February 2020

5/5

Google

"Lawlors- flawless" In handling our recent sale on Tycehurst Hill ,the Elite team at Lawlors exhibited these rare elements so frequently lacking nowadays which consist of understanding the client's "needs" and matching them seamlessly to the buyer's "wants". In the capable hands of Heidi Foster and executed ably by Chris Didds our sale progressed smoothly with a favourable outcome. At no time during the process did we feel sidelined and the viewings were tailored to the buyer's requirements. In truth the process ,which can at times be fraught, went like clockwork. Old school values rule. Indisputably worth the fees and comes with our unreserved recommendation.

Hamish · 7 February 2019

5/5

Google

Fantastic support from Wayne and Mia to help chase solicitors and push through the purchase of our new home. Thank you both so so much for your help!

Phoebe · 6 February 2023

Agent replied · 6 February 2024

Thank you Phoebe

5/5

Google

I had Milo deal with my sale. Got a superb, very personal service from Milo who was on top of my sale from the word go and keeping me abreast of the process all the way through. Further more, I felt Lawlors went that much further than some other agents in trying to secure me a buyer for my property in the way my house was marketed and socialised to potential buyers. I would most definitely recommend Lawlors and Milo to anyone looking for an estate agent in and around the Loughton area.

Arafat · 7 February 2018

5/5

Google

From the moment of contacting/meeting Ollie at the Loughton office he has gone out of his way to help us with arranging all things necessary for renting a flat for our son. He has kept in constant contact & has made the process very easy. He is a very friendly & confident young man & we would be very happy to use Lawlors Letting Loughton again & would thoroughly recommend them. Thank you for your continued patience!

Richard · 7 February 2019

5/5

Google

I have used Lawlors since 2007 and have always found them to be helpful and proactive when it's comes to managing my property. My main contact is Elena who has been my saviour recently when dealing with a difficult situation she handled it professionally and I felt I was kept informed and trusted her to handle on my behalf. I would highly recommend lawlors for anyone wanting to rent their property and know they are in safe hands.

Nicola · 7 February 2018

5/5

Google

We recently brought a property through Lawlors in Loughton. We saw about 5-10 properties with Deen. He made the experience enjoyable and made the effort to understand what my husband and myself needed. Felt like he was on side during the negotiation process and once the sale was agreed was very helpful with regards to getting us access to measure, show parents and have surveys done. Everyone in the branch was very helpful and pleasant to deal with.

Amy · 7 February 2018

5/5

Google

Ollie has a very personable approach to customer care and has an attention to detail. Been a great experience working with Lawlors and especially Ollie. top man !

Anthony · 7 February 2019

5/5

Google

Excellent. Every single person I have spoken to at Lawlors has been courteous, helpful and professional; furthermore they have been personable in a way that I have not previously experienced with any other agency. I should also add that I was highly impressed with how everyone I ever spoke to on the phone knew the exact details of the transaction and what stage it was at. Your staff are a credit to you and your company

Danny · 7 February 2019

5/5

Google

Had recent dealings with Neil Dawson in the lettings team recently and found him to be highly efficient and professional throughout the process.

Jack · 13 March 2023

Agent replied · 6 February 2024

Thank you Jack

5/5

Google

Always a pleasure dealing with Lawlors. Stress free communication with their property manager Olivia, made our project run smoothly. RSJ Brickwork & Construction Ltd.

Alfie · 6 February 2023

Agent replied · 6 February 2024

Thank you Alfie

5/5

Google

Dealt with Sophie at Lawlors. She was really helpful and made sure everything went through smoothly for us. Thank you for all your help Sophie would definitely recommend Lawlors

Francoise · 7 February 2018

5/5

Google

We purchased a new build property through Lawlors and had a brilliant experience. Ross (and Greg in his absence) was extremely responsive and knowledgeable, which we found particularly useful being first time buyers. They were also very flexible with visits to the property and helped us a lot through out the process. Would be more than happy to use them again and would recommend them without hesitation.PositiveResponsiveness

Nick · 25 August 2021

5/5

Google

Ollie has a very personable approach to customer care and has an attention to detail. Been a great experience working with Lawlors and especially Ollie. top man !

Ants · 26 August 2018

5/5

Google

Exceptional service and communication from Steve

J · 27 March 2024

Agent replied · 24 August 2024

Thanks for the feedback

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Lawlors Estate Agents Loughton

How many reviews does Lawlors Estate Agents Loughton have?

Lawlors Estate Agents's Loughton office has 169 reviews across two platforms: 167 on Google, 2 on Facebook.

What is Lawlors Estate Agents Loughton's rating?

Lawlors Estate Agents Loughton is rated 4.8 out of 5 across all 169 reviews, and 4.8 out of 5 on Google from 167 reviews.

Where is Lawlors Estate Agents's Loughton office?

Lawlors Estate Agents Loughton, 120 High Road, Loughton, IG10 4HJ.

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