Every review we hold for the Loughton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSteve Gabbani at Lawlors actually acted for our seller, but I wanted to leave a review for his firm as - unusually - he was great to deal with from a buyer’s point of view, and we felt very fairly treated in the bidding process and onward transaction. Steve is of the old school, he knows the market inside out and prides himself on personal service, communication and chasing up the whole chain. He was excellent when the (idiots) above us in the chain stuffed up the first attempt to exchange, and kept everything on track. I hope to live inside the lovely property he sold us for some time, but would not hesitate to recommend him if you are thinking of selling yours and need a talented local expert.
Claer · 17 October 2025
Agent replied · 15 January 2026
Hi Claer, thank you for your glowing review of Steve, he will be delighted with your comments.
★★★★★ 5/5
GoogleOur experience with Lawlors was great. Steve at Lawlors was fantastic. His knowledge and support throughout the process of us buying our first house was faultless. Lawlors was honest and transparent throughout and we felt that we had a very personalised experience. We never felt rushed when viewing the house or on the phone with questions. Thank you Steve we couldn’t recommend Lawlors enough.
Kim · 16 November 2025
Agent replied · 15 January 2026
Thank you for your review Kim, Steve and the team will be pleased to hear of your comments.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Steve Gabbani at Lawlors during the purchase of my property, and I couldn’t be more satisfied with the service I received.
From the very beginning, Steve was professional, responsive, and genuinely supportive throughout the entire process. Buying a property can often feel overwhelming, but his clear communication and willingness to answer questions made everything much more manageable. He kept me informed at every stage and ensured that any concerns I had were addressed promptly.
What stood out most was Steve’s dedication and attention to detail. He went above and beyond to keep the transaction moving smoothly, coordinating effectively with all parties involved and helping to resolve any issues that arose along the way.
I truly appreciated his approachable manner and honest advice, which gave me confidence in my decisions as a buyer. Thanks to his efforts, the process was far less stressful than I had anticipated.
I would highly recommend Steve Gabbani and the team at Lawlors to anyone looking to buy a property. Their professionalism and commitment to excellent service really make a difference.
Joy · 24 March 2026
★★★★★ 5/5
GoogleI had the pleasure of instructing Steve for the sale of my property. From bringing around qualified potential buyers for viewing (as opposed to a constant string of non-viablw options) to ensuring the parties are all appraised of ongoings and the transaction ticking along.
Unfortunately for a variety of reasons the sale took longer than the parties hoped, but Steve made sure that things progressed wherever possible and with all necessary information, always responsive and happy to assist.
I am so grateful for having been recommended Steve and understand the total faith in him. Would have zero hesitation recommending him in future.
Thank you, Steve!
Inbar · 24 March 2026
★★★★★ 5/5
GoogleI have just sold a flat in Buckhurst Hill. Steve was a bright light in what was a difficult transaction. He is someone who actually does what he says he is going to do and has the courtesy to reply to all communications. I can thoroughly recommend Steve as a straight-forward, honest man who in addition to his own job seemed to do most of the solicitors work for them too.
Grant · 6 August 2025
Agent replied · 15 January 2026
Thank you Grant
★★★★★ 5/5
GoogleOur purchase was a long and complicated one through no fault of ours or the seller however, the service offered by Steve at Lawlors was incredible. Steve ensured we were updated with every development in the long chain which was continually revealing issues, only delaying completion. He not only was keeping us updating but supported us fully throughout the purchase, guiding us and taking the initiative to resolve the problems arising. Steve ensured he was communicating with everyone involved in the chain which kept us reassured and encouraged us to hang on for as long as we did. At no point did we feel we couldn't reach Steve and he was prompt at returning calls if missed even if it was out of office hours.
We have now thankfully completed the purchase and are grateful for the assistance we have received from Steve at Lawlors. Thank you Steve for your efforts and we look forward to keeping in touch.
Sadaf · 25 June 2024
Agent replied · 24 August 2024
Thanks Sadaf
★★★★★ 5/5
GoogleSteve has been so helpful and professional throughout our sale and with advice about our ongoing move. I completely recommend Steve and Lawlors to anyone selling their house.
Stuart · 17 October 2025
Agent replied · 15 January 2026
Thank you your recent review Stuart, Steve and the team will be pleased to hear of your comments.
★★★★★ 5/5
GoogleI have just completed on my property purchase and wanted to say a big thank you to Wayne and the team at Lawlors. Throughout the process, Wayne kept us informed on progress and ensured everything ran smoothly from start to finish. He has significant knowledge of the local area and understands the market well to talk about realistic expectations.
Even post purchase, Wayne has been very helpful in answering any last questions that have arisen and has continued to reply promptly.
I highly recommend the team for their experience and high quality service.
Thank you very much.
Pritesh · 11 June 2023
Agent replied · 6 February 2024
Thank you Pritesh
★★★★★ 5/5
GoogleVery pleased with the service offered by Steve and team at Lawlors. Very professional and experienced. Steve guided us through the process of selling in a calm and reassuring manner. Would highly recommend.
Gillian · 27 July 2025
Agent replied · 25 September 2025
Thank you Gillian, we appreciate all recommendations
★★★★★ 5/5
GoogleI’ve been waiting for the moment to write this review as my way of saying thank you to Steve Gabbani. Honestly, I don’t know what I would have done without him. He has been incredibly helpful, informative, and communicative, always just a …
İrem · 14 April 2025
Agent replied · 23 December 2024
Thank you Irem, we're glad we got it over the line for you in the end. All the best
★★★★★ 5/5
GoogleRecently i bought a nice big house in Chigwell at a prime location. The house was marketed by Lawlors estateagent. I must admit Wayne Foley made this deal happen. I have been in real estate business for 17 years and i must say Wayne is one of the most professional straightforward real estate professional i have ever come across, he has a personal and sincere touch to him. Wayne is a TOP deal maker! I highly recommend anyone looking for a house contact Wayne and have a frank discussion. Thank you so much Wayne and Team of Lawlors i really appreciate your great service and making it happen for me. A++++++++++
RAWLAND · 6 February 2023
Agent replied · 6 February 2024
Thank you for the feedback, Wayne will be pleased with your comments
★★★★★ 5/5
GoogleThe house-sale process in England has been quite eye-opening to me, someone who was not raised here, and certainly not without its frustration, disappointments and incredulity at the unfathomable process.
Having said that, I don't believe we could have found a better estate agent to sell our property. The Lawlors Loughton Branch have been faultless. We've been particularly thankful for Shana Jagger's management of the sale of our home. She has shown herself to be extremely diligent in handling our queries, and equally competent at acting as a mediator between ourselves and our buyers. Shana has managed to prompt our at times deficient solicitor firm to follow up on negotiations and paperwork where we, the clients, have been unsuccessful in doing so.
I honestly don't think this process would have completed at all had it not been for Shana's competence and professionalism. She's an asset to all.
Donatella · 6 February 2023
Agent replied · 6 February 2024
Thank you Donatella, Shana will be pleased with your comments
★★★★★ 5/5
GoogleI have had a great experience with Lawlors following the recent sale of my property and purchase of my new property. The team as a whole provided excellent customer service throughout the process from start to end. However, I would like to place on record and acknowledge my special thanks to Mr Steve Gabbani who I would say went above and beyond to help my husband and I through the process and a journey that was far from easy. We viewed a couple of properties through Lawlors and fell in love with one (the one we eventually purchased), our offer was accepted subject to our house being put on sale and at that point, Steve came to our rescue, visited my property, valued it, gave me advice and put the house on the market. I had many other estate agents visit my property but the comfort, transparency and experience that Steve demonstrated, made us go ahead with Lawlors. Our property got sold instantly at a price we were very pleased with and I think this was down to the way the property was advertised and how potential buyers were vetted prior to viewings.
Throughout the process, Steve kept us up to date with the progress etc with both the sale of my property and the purchase of the new property. There were many challenges we had to face as we were part of a chain, to a point where the buyers for our property had to pull out at the at the last minute due to the delay it took for the vendor of the property I wanted in finding somewhere, however Steve arranged for the property to go back onto the market within a week or so and then managed to secure another sale without no hassle at all, this again demonstrated his years of experience and knowledge in this field.
We have finally moved into our new home and all I can say that is was all made possible because of Steve! He supported us throughout everything giving us the reassurance and support we so needed. He took great pride in understanding our motivation for selling and buying and familiarised himself with what we wanted as a family, every interaction I had with Steve was pleasant, professional, reassuring and full of dedication, we had so much trust and faith in Steve that is very rare to do these days.
Steve went the extra mile for us as a family which resulted in the sale and purchase of my properties, I can’t thank him enough for everything he has done for us, his knowledge, experience, professionalism and dedication to his work is beyond belief and we believe that we have made a real friend in the industry someone that we would come to in the future and recommend to family and friends.
Thank you Steve and Lawlors and wishing Steve and Lawlors continued success.
Simmi · 6 February 2023
Agent replied · 6 February 2024
Thank you for your detailed feedback Simmi, Steve and the team will be pleased with your comments
★★★★★ 5/5
GoogleExcellent sevice from the Manager Steve and his team, and many thanks to Mia for carrying out the viewings.
Steve was very professional and was prepared to continually liaise with our buyer and their Solicitor, and even the other Agent and Solicitor in the chain. Due to his many years of experience, he was able to help resolve issues to enable us to overcome their hurdles and progress to completion.
He would give me regular updates even outside office hours when necessary. Would recommend the team at Loughton.
VAL · 6 February 2023
Agent replied · 6 February 2024
Thank you Val
★★★★★ 5/5
GoogleWe sold our house through Lawlors in Loughton and from start to finish both Steve Gabbani and Shana Jagger were brilliant. As with all house sales nothing is ever straightforward and we had a few let downs with our purchase properties, however both Steve and Shana made sure that they communicated professionally with us and our buyers throughout. Buying and selling your home can be stressful on it's own, so having a supportive and efficient agent is extremely important
Shyamal · 6 February 2023
Agent replied · 6 February 2024
Thank you Shyamal
★★★★★ 5/5
GoogleFantastic and very patient service from Steve Gabbani and his team - thank you for all your support and help during the sale of Mum’s house- I would highly recommend Lawlors and wouldn’t hesitate to use them again.
Jane · 14 March 2025
Agent replied · 15 January 2026
Thank you Jane
★★★★★ 5/5
GoogleI would like to thank Anna for all her professional help and guidance whilst finding a tenant for my property.
I was very new to this procedure but Anna took the viewing and then called me once the tenant had made an offer and guided me through the whole process for which I can’t thank her enough.
At times I felt I was a nuisance calling to ask something but she always responded with a calm manner and answered my queries every time putting my mind at rest.
Richard was my first contact who was also very helpful and professional and I’d like to thank him too.
I would definitely turn to Lawlors again if I ever needed either to rent or sell a property, definitely number 1 for me !!PositiveProfessionalism
Michelle · 25 August 2022
Agent replied · 6 February 2024
Thanks Michelle, we appreciate all recommendations.
★★★★★ 5/5
GoogleFive stars to Lawlor's and special thanks to Steve and Mia who spent a lot of time on our property sale during a difficult market. Both of them are of the highest professional conduct, who were always there for support, advise and feedback whenever needed. I feel I could not have done any better - time and price - with anyone else and for that I can only say "Thank You - You were great!"
Adrian · 6 February 2023
Agent replied · 6 February 2024
Thank you Adrian
★★★★★ 5/5
GoogleJanki Lodhia was super helpful and went out of her way to help when dealing with our conflict between tennant and landlord
Neddy · 26 August 2025
Agent replied · 25 September 2025
Thank you Neddy
★★★★★ 5/5
GoogleWe sold our house through Lawlors in Loughton and from start to finish both Steve Gabbani and Shana Jagger were brilliant. As with all house sales nothing is ever straightforward and we had a few let downs with our purchase properties, however both Steve and Shana made sure that they communicated professionally with us and our buyers throughout. Buying and selling your home can be stressful on it's own, so having a supportive and efficient agent is extremely important
Shyamal · 25 August 2022
Agent replied · 24 August 2024
Thank you Shyamal
★★★★★ 5/5
GoogleCan't thank Steve, Wayne and the rest of the team enough for their exceptional help and kindness when they came to sell our house. We are in our 80s and emigrating to Australia to be with family and leaving our much loved home of 43 yrs. We had lots of viewings all conducted efficiently and with consideration and a very successful, speedy ,outcome.
With many thanks David and Diane Leake
Diane · 6 February 2023
Agent replied · 6 February 2024
Thank you David & Dianne
★★★★★ 5/5
GoogleA huge thank you to everyone at Lawlors for their help in managing my letting. In particular, a big thank you to Neil Dawson who was able to walk me through all of the issues to ensure I didn't make mistakes. A very professional individual who I would recommend to anyone to give sensible advice. Keith Beck
Keith · 10 January 2024
Agent replied · 6 February 2024
Thanks Keith, Neil will be pleased with your comments
★★★★★ 5/5
GoogleSteve Gabbani dealt with a sale and purchase for my mum. Two buyers pulled out of the sale but Steve persevered to find a buyer who exchanged and completed very quickly. Steve was quick to respond to questions and provided useful feedback after every viewing.
Jennifer · 23 August 2024
Agent replied · 24 August 2024
Thanks Jennifer
★★★★★ 1/5
GoogleYou have refused to refund £1650 when a client didn’t even move into the property. The property in Repton park was so filthy - had blood stains on bathroom wall- smoke damage to rooms. A stinking filthy fridge with fumes damage to wall directly behind. Dead flies and thick dust on light shades prove no cleaning done before tenant was to move in. Windows that were very difficult to open. All this in COVID is a disgrace- The property failed the inventory - Lawlors employee stating this apartment is not fit for rent on video. The property was not painted as promised before move in date. How can someone be charged £1650 and not even move in. That is unacceptable. We will pursue a full refund. Via all social media channels and the ombudsman. Videos have been made for all matters stated.NegativeQuality, Professionalism
Opulently · 25 August 2021
Agent replied · 6 February 2024
Having spoken to the lettings team it would appear that there are some discrepancies surrounding the facts of this tenancy. It is our understanding that the painting of the property was cancelled by yourself as you wanted to move in sooner than would have initially been possible. Obviously if there were issues with the quality of the cleanliness of the property when the inventory clerk attended then the professional cleaners could have been called back in to rectify the work but you did not give us the opportunity. You were tied in to a 6 month tenancy which legally the landlord could have held you to, however due to you changing your mind about wanting to stay for 6 months, our Lettings manager worked extremely hard on this case and managed to get you released from the agreement with the landlord (and also arranged a full refund of your deposit). Unfortunately the month’s rent that you had to pay is something that cannot be returned but as mentioned you would have been liable for 6 months rent had it not been for the work of our Lettings manager Richard. I understand you are frustrated but I can assure you that Lawlors will always do everything within our power to keep both landlord and tenant happy and our actions are always in the best interest of everyone concerned. If you wish to take the matter further then please contact the Lettings manager at our Loughton branch and he will happily provide you with a copy of our complaints procedure.
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