2/5
Lettings.. Okay Trying to get repairs? Good luck. Moving out Inventory? Expect ludicrous and inflated claims (which can be argued down) but shame on them for trying their luck.

Trusted Agent profile · Loughborough, Leicestershire
Verified
★★★★★
390 reviews across 5 platforms
3 Swan Street, Loughborough, Leicestershire, LE11 5BJ
Newton Fallowell's office in Loughborough, Leicestershire, at 3 Swan Street, is rated 4.8 out of 5 across 390 reviews on five platforms, including 158 Google reviews rated 4.7.
158
Reviews on Google
This office
51
Reviews on Facebook
This office
77
Reviews on View Agents
This office
86
Reviews on Direct reviews
This office
18
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I could not have asked for an easier experience selling a house. An amazing team that went above and beyond in every way - Kerry, Sue, William, Elliott ...Read all 33 from sellers
Newton and Fallowell, particularly Sue, but also Jess in Sue’s absence, made the process of buying our property happen. We had a particularly difficult sale ...Read all 16 from buyers
Newton Fallowell Loughborough is a proudly family-run business built on a genuine love for homes and a deep passion for property and people. With over 25 years of local expertise, we’re here to guide you through every step of your moving journey, whether you're upsizing, downsizing, relocating, or simply ready for a change. Our culture is rooted in positivity, innovation, and a belief that mindset matters. As Henry Ford once said, “Whether you think you can, or whether you think you can’t, you’re right.”, and we choose to believe we can! That belief drives us to invest in our people, who in turn deliver outstanding results for our clients. From Sales and Mortgages to Land and New Homes, our experienced and passionate team is committed to making your move smooth, informed, and successful. We’re a qualified team accredited via the National Association of Estate Agents (Propertymark) and even prouder to be trusted by our community year after year.
Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
2/5
Lettings.. Okay Trying to get repairs? Good luck. Moving out Inventory? Expect ludicrous and inflated claims (which can be argued down) but shame on them for trying their luck.
4/5
We were very pleased with the professional and quick way the house sale was dealt with. Any problems and they dealt with them efficiently.
5/5
Nice and quickly follow up.
5/5
Thank you very much to Rami to sort the problem of my bathroom. The comment is only for Rami, therefore it does not represent Hartleys as a whole!
5/5
Brilliant
Staff very patient and thoughtful towards me. Kept informed along the way - to a happy conclusion to all concerned. Thank you
5/5
Quick, efficient and helpful! Unusual in this age of awful customer service!
5/5
Excellent service, kept us updated throughout. Would definitely recommend.
5/5
Without the support of Vicki the house purchase would not have gone through on time. She displayed a proactive and positive approach throughout the whole process.
5/5
Great to deal with would definitely recommend and use again
5/5
House sale
Newton Fallowell went above and beyond when helping us to sell our house. Friendly and helpful staff, always kept us informed.
5/5
Very helpful. Fantastic work. Just wish the had been representing us.
5/5
Excellent Outstanding Service!There go beyond to help their clients! Highly recommend!
5/5
Their service from start to finish was excellent. They dealt with us patiently & they always kept us up-to-date with what's happening.
5/5
Exceptional customer service. Fantastic staff. Would definitely recommend these estate agents for thus area. They beat any other estate agent by far.
4.6/5
Great service
I was delighted with the professionalism of the team who kept in close contact with us throughout the transaction
5/5
First Class
Excellent service from start to finish. Regular updates from Amanda who kept me fully informed and guided me through the whole process. Thank you.
5/5
Brilliant service.. nothing was too much trouble...
1/5
DISGUSTING services. Customer service does not exist. They are all unpleasant. They deal with manners unprofessionally and discriminatively. NEVER USING THEM AGAIN.
5/5
Really friendly staff, willing to help and spend time listening to what we wanted. Excellent service. Definitely recommend.
5/5
Provided good advice, effective selling material and personal support during the selling process. Would use them again!
5/5
Rating only, no written review.
5/5
Excellent. Friendly professional service. Would thoroughly recommend.
5/5
Exceptional customer service, treated as a person, a rare quality these days. I would recommend highly.
5/5
Exceptional customer service, treated as a person, a rare quality these days. I would recommend highly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Newton Fallowell's Loughborough office has 390 reviews across five platforms: 158 on Google, 51 on Facebook, 77 on View Agents, 86 on Direct reviews, 18 on allAgents.
Newton Fallowell Loughborough is rated 4.8 out of 5 across all 390 reviews, and 4.7 out of 5 on Google from 158 reviews.
33 reviews from sellers, rated 5.0 out of 5 on average. For example, Val wrote: "I could not have asked for an easier experience selling a house. An amazing team that went above and beyond in every way - Kerry, Sue, William, Elliott ..."
16 reviews from buyers, rated 5.0 out of 5 on average. For example, Lorraine wrote: "Newton and Fallowell, particularly Sue, but also Jess in Sue’s absence, made the process of buying our property happen. We had a particularly difficult sale ..."
Newton Fallowell Loughborough, 3 Swan Street, Loughborough, Leicestershire, LE11 5BJ.