loc8me Loughborough reviews

★★★★★ 5/5

Google

Such and easy company to deal with. I’m a Guarantor for one of there tenants and the process was so smooth. The tenant is really happy in there property and has never had any issues getting in touch with loc8me. Problems are dealt with promptly. They really do have there tenants best interests as there top Priority.

Claire · 26 August 2022

★★★★★ 1/5

Trustpilot

IF I CAN RATE A MINUS, I WOULD!!

If I can rate the place a minus, I will. NEVER RENT WITH THESE CLOWNS. From bad heating to bad piping to horrible waste disposal etc. Our house was smelling like the gutter for months and these clowns said they couldn’t perceive any smell and did nothing about it. We couldn’t cook and couldn’t sleep in the house and had to report to council. They locked up the group so we don’t complain about the horrible management. We had a time when our front door wouldn’t open and for 48 hours we had to scale the fence to go out through our neighbours because our second exist which is supposed to be at the back wasn’t functional also!! I can write a whole essay about these clowns. STAY AWAY for your sanity!!

Customer · 24 June 2023

★★★★★ 5/5

Google

5 stars for Peter (Petr) the handyman. Incredibly polite, cracked straight on and did a great job of every task.

Matt · 20 December 2025

★★★★★ 5/5

Trustpilot

These guys were fantastic

These guys were fantastic! Even though I didn't end up signing the contract with them they were extremely supportive and understanding. Best agents in Bristol I have dealt with so far. Highly recommend.

Rowan · 21 May 2024

★★★★★ 5/5

Google

Cannot recommend Loc8me highly enough, especially Alec Mckenzie who made the whole process so simple and stress free!!

Connor · 12 January 2021

★★★★★ 5/5

Trustpilot

Freya was amazing <3

Excellent customer service. When I had questions, Freya would immediately help and was so polite :)Made what I thought would be a stressful situation but was actually a relaxing and simple experience

Isobel · 7 June 2024

★★★★★ 1/5

Trustpilot

Don’t notify of viewings or move in

Don’t notify of viewings or move in. Breach contract. Are all basically 12 year olds who know nothing at all and take ages to do anything and are generally argumentative and unhelpful. ABSOLUTELY AWFUL, AVOID

Ellie · 10 April 2024

★★★★★ 1/5

Trustpilot

DO NOT RENT WITH LOC8ME.

DO NOT RENT WITH LOC8ME.FYI - the staff members also post fake positive reviews to counteract the bad ones, and just reply with automated responses and no follow up for bad reviews, so bear that in mind.Honestly a complete shambles of a company… The way they treat their tenants is shameful and they seem to lack basic interest for anything regarding their job-roles. The office is basically completely student run, so every time you call you speak to a different person and nobody ever knows how to help or even answer basic questions.They require mid-tenancy inspections, whereby they schedule an appointment to visit and inspect the property. This is now the fifth time they have scheduled this appointment and failed to turn up. Not only that, but they don’t let you know they are cancelling either, so unless you call them yourselves and specifically ask if they are still coming, they just don’t show up. It is appalling how completely unprofessional and disrespectful they are. What is the point in asking tenants for a suitable appointment date if you then just completely ignore this and don’t bother coming anyway, especially when tenants have taken time out of the day to be there for the appointment. Also, despite having scheduled appointments and it being written in the contract that they must inform you 24 hours beforehand and have your consent, they still entered our property, which is a complete breach of contract, and quite frankly illegal.Also, if you have any issues with maintenance in the house, it takes over 2 weeks for them to respond, and even then ,you have the same issue where it is completely your responsibility to chase them for updates on when it will be sorted. They completely keep you out of the loop and think it is acceptable to just do what they please, without considering how it affects other people. Good luck getting your deposit back too, because they will find any tiny fault in order to keep hold of your money.

Ellie · 2 June 2023

★★★★★ 4/5

Trustpilot

Good viewing experince

I liked the flat that I was helped to view. I loved the experience that Eve helped me with. She made it comfortable for me and we checked 2 flats.

Soumi · 8 July 2024

★★★★★ 5/5

Google

Always really helpful and friendly!

Sophie · 10 April 2026

★★★★★ 5/5

Google

kaythrn and caitlin were amazing!! got me and my partner our dream property with little to no hassle and was really helpful for me as a first time renter :)

Allicia · 27 May 2024

★★★★★ 5/5

Google

Absolutely excellent service. Incredibly kind, helpful and professional. The entire process from viewing to signing the contract has been beautifully easy and simple

Dawid · 22 September 2024

★★★★★ 5/5

Trustpilot

EMMA (birmingham)

Met Emma while in Birmingham repairing a roofing on a property she manages Was a very pleasant lady and hope to work with you again in the future Thanks

Lee · 7 June 2024

★★★★★ 5/5

Google

Great marketing, always giving out freebies to students which is always a nice touch. Had a lovely chat with Jack D about horses and he was very knowledgable about lboro and the houses available. Think he’s got a future in this game.

Farrell · 26 August 2023

★★★★★ 5/5

Google

I’ve been with a few management agencies now and Loc8me has been the easiest to work with by far! Thanks to all at Loc8me and especially to my asset manager Conor for the great work he does and his enthusiastic, helpful attitude.

Simon · 26 August 2023

★★★★★ 4/5

Google

The girls on the front desk in the office on Ashby Square are great, Siobhan and Evie always smiling! Jess was great on our viewing and was very knowledgable about the houses and the areas to suit us. She helped explain our tenancy agreement when we werent sure on certain things.

Ameri · 27 August 2019

★★★★★ 2/5

Trustpilot

Dissatisfaction with Loc8me

Almost been in a Loc8me property for 12 months and faced many issues. Mould in bedrooms which ruined my clothes, frequent power cuts and extremely long waits on maintenance claims.

Missy · 14 May 2024

★★★★★ 4/5

Trustpilot

Good experience so far

Emma, you are a great property manager for The Bywater House ( Birmingham) and I appreciate your swift responses in handling any issues I have had. Thank you.

Faustine · 19 June 2024

★★★★★ 5/5

Google

Many thanks to Jade who helped my housemate and I get a place just in time for the semester - other agencies were not so helpful. Jade made the process and communication straight forward. Would recommend Loc8me if you are looking for good student properties in prime locations!

Olivia · 26 August 2020

★★★★★ 5/5

Trustpilot

Virtual Viewing

Amy took me through a virtual viewing for a property I was interested in, she was very helpful and took the time to answer any questions I had!

Saam · 14 June 2024

★★★★★ 5/5

Google

Great company, I have had a few issues with other companies before trying to take advantage of students but I feel Jack D really cared about us and wasn't trying to cheat us! Found a great property in the perfect location.

A · 26 August 2023

★★★★★ 5/5

Trustpilot

Great service Rosy, thank you

I was directed to the accounts team and Rosy answered my call. She dealt with my query quickly and efficiently and my problem was solved. Great service

SC · 20 June 2024

★★★★★ 5/5

Trustpilot

Markhim's service was excellent

Markhim's service was excellent. He made me feel comfortable the entire time.He was very patient with me while I was viewing the property.

Felix · 28 August 2024

★★★★★ 5/5

Google

Alec has been more than accommodating with issues this year. So happy with the service

Simmi · 26 August 2020