1/5
GoogleIncredibly rude and patronising manager.
Agent replied · 28 May 2023
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Loughborough
Frank Innes Loughborough reviews
★★★★★
296 reviews across 1 platform
7 Swan Street, Loughborough, LE11 5BJ
Frank Innes's office in Loughborough, at 7 Swan Street, is rated 4.1 out of 5 across 296 reviews on 1 platform, including 296 Google reviews rated 4.1.
Reviews
Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
Google1/5
Googleworst agent in loughborough, avoid!
Agent replied · 28 May 2023
Hi Adam, I’m very sorry to hear that you have had a bad experience, if you would like some help to settle this issue please may you contact the branch at 01509 833261 so we can discuss your problem. Branch Manager
5/5
GoogleI have rented out my property with Frank Innes for the past 11 years and have found them to be outstanding. Always in regular contact and extremely helpful. I highly recommend them. Mrs Willis
5/5
GoogleWe needed to find somewhere to rent quickly after our house sale, and the Frank Innes team were all extremely helpful and friendly. Thanks!
5/5
GoogleFrank Innes gave me good advice and service to help me find tenants. Will be using them again in the future.
5/5
GoogleGreat advice and friendly service from the Loughborough office. Would recommend them to both owners and tenants for a professional job.
3/5
GoogleStaff seemed fine but was passed over to 'Countrywide' for the actual property management who were fairly vile and insipid..
3/5
GoogleStaff seemed fine but was passed over to 'Countrywide' for the actual property management who were fairly vile and insipid..
5/5
GoogleRating only, no written review.
Agent replied · 28 May 2025
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
5/5
GoogleBrilliant. The service is beyond exemplary.
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Caitlyn thanks for your 5* review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 26 March 2026
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
1/5
GoogleRating only, no written review.
Agent replied · 6 July 2023
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 6 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 6 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 6 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleRude
Agent replied · 28 May 2023
Hi Kelli, we're sorry if you've had a bad experience. We definitely want to know what happened so please email us at review@countrywide.co.uk if you would like us to look into this further for you. Thanks, Graham - Customer Relations
2/5
GoogleAre you closed.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Frank Innes Loughborough
How many reviews does Frank Innes Loughborough have?
Frank Innes's Loughborough office has 296 reviews across 1 platform: 296 on Google.
What is Frank Innes Loughborough's rating?
Frank Innes Loughborough is rated 4.1 out of 5 across all 296 reviews, and 4.1 out of 5 on Google from 296 reviews.
Where is Frank Innes's Loughborough office?
Frank Innes Loughborough, 7 Swan Street, Loughborough, LE11 5BJ.
