Trusted Agent profile Β· Loughborough
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314 reviews across 1 platform
7 Swan Street, Loughborough, LE11 5BJ
Frank Innes's office in Loughborough, at 7 Swan Street, is rated 4.1 out of 5 across 314 reviews on 1 platform, including 314 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Frank Innes Loughborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Loughborough.
Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
5/5
GoogleI happily recommend Frank Innes for their customer-friendly attitude and timely delivery of services. Especially, kudos to Sandra Baughan for her diligence and considerate approach in every step of renting process through which she achieves the customer delight. Thank you π β¦
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleWe have used Frank Innes Loughborough as our letting agents for several years now and have always been really impressed with their advise and friendly service on every front . Knowledgable , helpful and professional .. what more can anyone want ?!
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally helpful and quick with the letting service received. House had been professionally cleaned and welcome pack from Frank Innes gave us all the information we needed to settle in quickly. Would thoroughly recommend.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleSandra assisted us on finding the right property to rent for us in Loughborough. She made the process very smooth and simple including the tips for suppliers we should use for the property. I highly recommend Frank Innes Estate Agents in Loughborough. To Sandra's team "Keep up the good work ". Gus
Wonderful to read Gus that you had a fantastic experience with our local Frank Innes team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
5/5
GoogleI had a nice experience finding accommodation during my move to Loughborough plus a welcome gift box.... awesome!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrank Innes are an excellent estate agent. They kept us updated all the way through the property transaction, very polite and professional, as well as being helpful. We would definitely recommend them! ChrisPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleCalled up to enquire about a let property. A lovely young lady think her name was temera (apology if spelt wrong) was so polite and helpful as its a very difficult time for me at the minute. Top marks!!!!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic Lettings team, who were very helpful with every aspect of our house move. Nothing was too much trouble, and they showed genuine excitement on the day we signed the tenancy agreement and picked up keys. Would highly recommend, thank you for helping us find our new home!
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
GoogleI've used Frank Innes letting services 4 times over the last 3 years, as a landlord I've found them highly professional, efficient and reliable, their cost of service is competitive, providing a significant menu of services to select from. Highly recommended!PositiveProfessionalism
Thank you for the excellent recommendation 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleFrank Innes were helpful throughout and it was never too much trouble for them to contact me if there was an enquiry. Peace of mind over a set price and also prepared to sell at the best price. Canβt fault them.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing service from a very helpful and professional team. Felt at ease with the whole moving process and they definitely made it a perfect transition thank you so much. Definitely will be using again if needed in the future.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleMy tenancy was arranged quickly with no hassle. They provided a video tour for the property and did not demand additional in person viewings which made life much easier for me moving across the country when the market was very busy.PositiveResponsiveness, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
1/5
GoogleHighly not recommend, deposit sill not return, so many issues at this house, nothing done after 5-6 years rent going up every year without permission!
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing service from a very helpful and professional team. Felt at ease with the whole moving process and they definitely made it a perfect transition thank you so much. Definitely will be using again if needed in the future.
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
1/5
GoogleHighly not recommend, deposit sill not return, so many issues at this house, nothing done after 5-6 years rent going up every year without permission!
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
Googlethey do not return the deposit even though the apartment was painted and cleaned after moving out, I do not recommend it
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe just moved into our new place and we were delighted to receive such an impeccable support from Emily: she made everything easy and we would strongly recommend Frank Innes Loughborough to family and friends!PositiveResponsiveness, Quality, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleVery Professional, I would highly recommend!
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
Googlethey do not return the deposit even though the apartment was painted and cleaned after moving out, I do not recommend it
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would like to give a huge thank you to the team at Frank Innes. A premium, first class customer service from the Lettings teams.. Highly recommended!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleReally helpful and quick at helping you. I requested details for a house on a saturday and was all sorted just a few days later. Would definitely use again and recommendPositiveProfessionalism
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleIβve just been working with scarlet,An estate agent here,I can honestly say youβve been absolutely fantastic,From start to finish,I couldnβt ask for anymore help,So quick,helpful and professional.Your a credit to there team.Thankyou Fiona xPositiveQuality
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
4/5
GoogleImpressed with the service I had from Temaera and was very helpful. Replies have been swift if I've ever had a problem. Would recommend hugely.
Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleVery Pleasant transaction, we have rented a lovely property, all done via online services, Staff were very helpful, I would recommend this Agent.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Frank Innes Loughborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Loughborough.
