Andrews Longwell Green reviews

★★★★★ 5/5

Trustpilot

*Headline*Outstanding Experience with Maria and Ed

*Headline*: Outstanding Experience with Professional and Genuinely Nice Guys! My husband and I had the pleasure of working with Maria, Ed and other staffs from Andrews Real Estate Team as first-time home renters. From our initial conversation, Maria and Ed immediately put us at ease with their friendly demeanour, patience, and vast knowledge of the local real estate market. Communication was a breeze, as Maria and Ed were extremely responsive to our emails and calls, even during off-hours. They worked tirelessly to find us the perfect house that met all our criteria while staying within our budget. We were extremely impressed by Maria’s skills on how she handled the whole process. The entire process was stress-free thanks to Maria’s guidance, and we couldn't be happier with our new home. We wholeheartedly recommend Maria and Ed in the Andrews Real Estate Team to anyone looking for a fantastic realtor who does a wonderful job helping home seekers navigate real estate!

Edith · 20 April 2024

★★★★★ 5/5

Trustpilot

Rebekah was so quick at responding to…

Rebekah was so quick at responding to my queries and really in the ball! Amazing service!

Chelsea · 5 May 2026

★★★★★ 5/5

Trustpilot

Working with Andrews Property has been amazing

Working with Andrews property and purpose and in particular, Samantha has been a delight; she is an amazing letting consultant with unique attributes that really make her stand out. Everyone feels immediately at comfortable with Samantha's down-to-earth attitude, which makes complicated processes seem more approachable. She not only delivers an unmatched professionalism but also a refreshing and inspiring degree of warmth and honesty. Samantha stands out due to her commitment to going above and beyond. She ensures that everyone understands and gains from her experience by having a special aptitude for communicating plans and strategies in an understandable way. I would recommend this company any day, thank you.

Customer · 10 April 2024

★★★★★ 5/5

Trustpilot

“My experience with Issy as our…

“My experience with Issy as our property agent was nothing short of exceptional. From our very first interaction, it was clear that Issy is not only passionate about what she does but also deeply committed to ensuring her clients find exactly what they’re looking for. She displayed an outstanding level of professionalism, knowledge, and patience throughout our house-hunting journey. Issy took the time to understand our needs and preferences, making every effort to show us properties that matched our criteria perfectly. Her insights into each property, along with her keen attention to detail, were incredibly valuable in helping us make an informed decision. Moreover, her warm and friendly demeanor made every interaction a pleasure. I am immensely grateful for her dedication and hard work in finding us our new home. Issy is truly a remarkable agent, and I would highly recommend her to anyone looking for a seamless and supportive property search experience. Five stars all the way!”

Prada · 7 April 2024

★★★★★ 5/5

Google

As first-time buyers we weren’t sure what to expect, but James and the team were brilliant from start to finish. They were really friendly, responsive and supportive, and made the whole process feel much easier than we imagined. Any time we had a question, they were always at the end of the phone or quick to reply to messages. We’re really grateful for their help and would definitely recommend them to anyone looking to buy!

Josh · 6 September 2025

★★★★★ 5/5

Trustpilot

Fantastic Company, Highly Recommend!

Robbie, Rebecca and team have spent the last 6-7 months selling our flat, and I cannot thank them enough for the amount of time and effort they put into selling our property. It was extremely stressful with situations coming up beyond our control but Robbie was always quick to respond and give us peace of mind every step of the way. I would highly recommend them to anyone looking to sell/ purchase a property. Thank you again everyone!

Gemma · 7 May 2024

★★★★★ 5/5

Trustpilot

Monika was absolutely transparent…

Monika was absolutely transparent helpful and followed up with all information in detail!thanks

Kay · 22 May 2026

★★★★★ 5/5

Trustpilot

Very high standard of service

We have rented out a flat for several years now and Andrews have always managed the property for us with great professionalism . After a year struggling with a difficult and demanding tenant we were unsure whether to relet or sell . Andrews were very supportive and we opted to rent again . Thanks to the efficiency of the team , we have new tenants ready to move in within a month of the previous one leaving . We have been impressed by everyone but Anisa Haque has been excellent . Her response is quick , her approach is friendly and her knowledge level is high . We are very happy with the service we have received

Jennifer · 25 March 2024

★★★★★ 5/5

Trustpilot

Excellent service from Bear Flat

I would like to thank Sophia and Emma from Bear Flat for being a delight to work with, and for helping to make buying our first property far less stressful than it otherwise might. I particularly appreciated their patience in answering and responding to all our concerns, and for being not only very professional, but also very friendly throughout the process. I would buy from them again! (But really don't ever want to move - we love our new home).

Jo · 23 March 2024

★★★★★ 5/5

Trustpilot

An honest 1st class experience

A delightfully refreshing great experience from the first viewing of our rental home, to getting our rental home, moving in and beyond. A charming team of honest, straight forward, super helpful kind people made the entire experience a pleasure. The house was a quality find and the attention to detail to all those things to ease stress was beyond my expectations after previous experience with another estate agent with many more years experience! I will never use them again now I know how this business can be done. Highly recommend.A special mention to Isa and Jenine, both fantastic.

Lietta · 22 March 2024

★★★★★ 5/5

Trustpilot

Andrews Lettings team have managed my…

Andrews Lettings team have managed my rental property for over 5years, the ladies in the office have all been lovely, thorough and incredibly helpful. Recently Gurmit has helped with a few issues, she has a great working knowledge of my property and solved my issues in a few minutes! Thanks very much Gurmit it’s very much appreciated.

Jennifer · 18 June 2026

★★★★★ 5/5

Trustpilot

Highly recommend Greg at Andrews!

Andrews Lettings are a very easy and very friendly letting agency. My tenancy is coming to an end and Greg sent me an email to let me know we also spoke on the phone as it was much easier to renew my tenancy. Greg was so friendly, polite end very fast and efficient in getting everything sent over to me my tenancy was renewed today as I am writing this positive review. We only spoke yesterday so a very quick response time. I highly recommend Andrew’s letting agency and I highly recommend Greg for his quick response in dealing with important things.

Sam · 19 March 2024

★★★★★ 5/5

Trustpilot

Extremely good service from Andrews

I was looked after by Nick Woore, who was extremely responsive and professional. We originally agreed the sale in November, but unfortunately we lost our buyer. The original agreement then fell through but when we managed to sell our house Nick very kindly renegotiated with his seller and resurrected the deal. We have now exchanged contracts and everything is sealed. I would like to thank Nick for his communication throughout and would highly recommend the service.

Chris · 22 May 2024

★★★★★ 5/5

Trustpilot

Professional service

Shamiya was waiting for me at the property, and was friendly and informative. I did not put an offer in for the place she showed me as ultimately I decided it was too far from my kids school. This was no reflection on shamiya, who was very professional. When I booked the viewing, this was done with another colleague of Shamiya’ who was equally friendly and professional. I’d highly recommend this agency.

Natasha · 29 July 2024

★★★★★ 5/5

Google

I am very happy to have Billy Byrant worked for us (Winnie+Edward) to purchase our new property. During the lengthy process, Billy always provided fast and high quality responses , which was really helping us to have a better and smooth purchasing experiences. I really think Andrew Property is lucky to have Billy on board, in future, if I will need to buy/sell property again, I will certainly choose Andrew because of Billy’s professional services. Billy, we are happy to have you with us during buying process. Please keep going with your energetic, professional services and make a lot of happy customers in UK.

Winnie · 28 February 2024

★★★★★ 5/5

Trustpilot

I had a great experience with the…

I had a great experience with the estate agents at Andrews. Cat and Ed were incredibly helpful and responsive throughout the whole process. They took the time to answer every question and query I had with quick responses. I would highly recommend anyone looking for an estate agent and will certainly use their services again in the future!

Rhiannon · 1 June 2026

★★★★★ 5/5

Trustpilot

An estate agency that cares

As a tenant I have worked with Andrews for around 4 years and they have always been great to liaise with. My contact Michelle is great at responding in a timely manner and always does her best to support me as a tenant with any questions or concerns. Working with estate agencies can be really stressful but my experience with Andrews has always been a positive one.

Kate · 9 October 2024

★★★★★ 3/5

Trustpilot

Emotionally draining experience

We were first time buyers. I'd say that you'll probably get a fantastic experience with Andrews as a seller, but it was hard to feel protected as a buyer. Andrew and Junior were great at communicating with us, where possible, patient and very cool people in general, but the process was faulty and emotionally draining.Knowingly or unknowingly, the advertised sq meters and property ownership was wrongly advertised. We only found this out after having hired a lawyer and initiated the purchase process. This is illegal and it really showed that there was no due diligence made. In a year where it was so hard to get mortgages, we were pressured to stick with the purchase, now half the advertised sq meters, as our offer in principle would expire and would put us in a very difficult position if we were to start a new process, not to mention all the costs we had invested already. We were also consistently advised not to have a survey done when the property has massive issues, as we now know. We then had issues with the seller not allowing us into the property to inspect, so we had to have our lawyer involved, but it was all very hard. It should have been made easy and comfortable for us to inspect the property we were about to buy.By the time we actually bought it, we hadn't seen the property in 5 months, which is just not right.Andrews worked very hard to make all of this happen but the seller had the upper hand and respect at all times, not us.

Ana · 9 February 2024

★★★★★ 5/5

Trustpilot

Raluca has been the best property…

Raluca has been the best property management officer I have ever dealt with. As a tenant who had a rude letting agency. She has shown me that every tenant should be treated well and with dignity. She gives the best advice, very approachable and kind. It has been a pleasant experience since I started talking to her. She is a great asset to the company. An employee for keeps!

HEART · 30 August 2024

★★★★★ 5/5

Trustpilot

I met with Nicole Meikle at a property…

I met with Nicole Meikle at a property I have just been accepted on to rent. I found her to be extremely polite and easy to talk to, she is very professional in what she does and has made the process extremely easy for me, she gets back to me fast with any questions or queries I have with all the information I need etc. I’m extremely happy dealing with her. Thanks Nicole 😊

Chris · 23 May 2024

★★★★★ 5/5

Google

We recently purchased a house through Andrews with Abby Thomas as our agent, which I highly recommend! This is the first time myself and my partner have ever done this. Abby made us feel at ease throughout the stressful process when buying the property, she kept us up to date and supported us throughout the process, and I felt I had made a friend :-) I just wanted to say a massive thank you and a credit you are to Andrew’s, thanks again for making our future happen

Hayleigh · 6 June 2025

★★★★★ 5/5

Google

Thank you so much to James ! We have had a great experience with purchasing our new house through Andrew’s, James has been amazing at communicating throughout the whole process and nothing is ever too much of an ask, thank you again for all your help.

Danielle · 17 April 2026

★★★★★ 5/5

Google

Great communication & always easy to contact. Sold my flat very quickly compared to another agent I’d previously listed with which hadn’t sold after 10 months, perhaps better at pitching a realistic price range? Matt & James looked after me well.

Louise · 11 September 2026

★★★★★ 5/5

Trustpilot

Excellent service from Property Manager Louise

Louise returned my call promptly today and as ever she dealt with my query immediately with a very satisfactory outcome. Louise is our property manager and has always dealt with us in a professional and courteous manner. She is extremely efficient and always follows through on what she promises to do. I am extremely satisfied with the service provided by Louise on behalf of Andrews.

Maria · 11 October 2024