Trusted Agent profile · Longwell Green
★★★★★
2,210 reviews across 2 platforms
87 Bath Road, Longwell Green, BS30 9DF, BS30 9DF
Part of Andrews, see every office.
Andrews's office in Longwell Green, at 87 Bath Road, is rated 4.9 out of 5 across 2,210 reviews on two platforms, including 197 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Andrews Longwell Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longwell Green.
Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.
5/5
TrustpilotGood Experience
Rebekah was very friendly, accommodated us on short notice to view a property, and was able to answer any questions we had.
Dear Adam, Thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future. Best regards, Andrews Head Office
5/5
TrustpilotExcellent service from Shamiya!
My viewing was memorable, largely due to the friendly, enthusiastic and knowledgeable young lady, Shamiya who showed me around. Shamiya happily listened to my moans about how difficult and stressful it has been trying to find a new home, she seemed genuinely caring & empathetic around my current circumstances and seemed really quite happy that I appeared pleased the home seemed really suitable for myself and my son. I feel Shamiya has been an excellent representative for the company, showing her passion and genuine caring nature toward me as a client.I think this young lady will serve this company well and I wish her much luck for her future career...Please give her a pay rise! We need more young people with this positive and enthusiastic attitude in this world. Thank you Shamiya.
Thank you, Samantha, for your kind words about Shamiya. We're thrilled to hear she made your viewing experience memorable and positive. We'll be sure to pass along your praise to her. Best wishes in finding your new home!
5/5
TrustpilotHad a wonder Experiencing while doing…
Had a wonder Experiencing while doing the viewing. Speaking Daryn was wonderful explaining every detail of the property and helped me alot making my decision
Dear Yash Mhatre, thank you for your fantastic review! We're thrilled to hear that Daryn made your viewing experience so positive and informative. Your feedback is greatly appreciated, and we're delighted to have assisted you in making your decision. Best wishes, Andrews Head Office.
5/5
GoogleI went to the Longwell Green branch to meet with Chloe Osmond, Mortgage and Protection Advisor, to have a better understanding of my affordability. Chloe was very friendly and accommodating, knowledgeable, answered all our questions and took the time to explain everything. She stayed over her working hours to make sure that we are happy, and she didn’t rush anything. Chloe’s service was excellent and I can’t fault it. Thank you for all your help.
Thank you, George! We're thrilled to hear about your positive experience with Chloe. Your kind words mean a lot to us. We're glad she could assist you so thoroughly. Best wishes , Lisa
5/5
TrustpilotZubear was a very reliable throughout…
Zubear was a very reliable throughout the whole experience. All calls and emails replied to promptly. Zubear and Duane were great support. Would strongly recommend with their level of support.
Thank you for your wonderful feedback! We're thrilled to hear that Zubear and Duane provided excellent support. Your recommendation means a lot to us. We look forward to seeing you again in the future. Best wishes , Lisa
5/5
TrustpilotAmazing and professional
I really don’t know where to start. Kish was fantastic from the beginning until the end of my selling process.I originally thought his fees were too high but he assured me he would put the work in, to earn the money and I 100% agree that he did and I would’ve actually paid him a lot more. He was worth his weight in gold. Selling a house is stressful enough but Kish and his team went way above and beyond their roles to make it as stress free as possible. I’d never sold a property before so kept asking silly questions and Kish was always more than happy to help explain it all to me (sometimes more than once), until I completely understood. My solicitor pushed back on alot of things and asked me for things that I’d never heard of but Kish helped me work my way through the legal jargon and got me across the line on many occasions. The entire team were super professional and efficient and had great knowledge of the entire process (including the solicitors roles). If Kish ever did take a well deserved day off he would make sure that one of his colleagues were up to date with my case and they would email me to let me know they were on hand ready for anything I needed.In summary, I really can’t express how good Kish and his team were for my selling process. So if you’d like a seamless sale (or buying I’m guessing) then I would highly recommend booking through Kish/Andrew’s!
Thank you, Nicola! We're thrilled to hear about your positive experience with Kish and our team. Your kind words and recommendation mean a lot to us. We're glad we could make your selling process smooth and stress-free.
5/5
TrustpilotViewing with Shamiya
I recently had the pleasure of viewing a property with Shamiya, and I must say, the experience was outstanding from start to finish. Shamiya's professionalism, attention to detail, and genuine enthusiasm made the entire process smooth and enjoyable.From the moment we met, Shamiya was welcoming and approachable, making me feel comfortable as she guided me through the property. She was incredibly knowledgeable about the property and the area, answering all my questions with ease and providing valuable insights that helped me envision how the space could work for me.What stood out the most was Shamiya's dedication to understanding my needs and preferences. She took the time to listen to what I was looking for and highlighted features of the property that aligned with my criteria. Her personalized approach made me feel like more than just another client, and I truly appreciated her efforts in ensuring the property was a perfect fit.Overall, Shamiya exceeded my expectations in every way. Her expertise and friendly demeanor made this one of the best viewing experiences I've had. I would highly recommend her to anyone looking for a property, you're in great hands with Shamiya!Thank you, Shamiya, for making this process so enjoyable.
Thank you, Jerone & Ikran, for your kind words! We're thrilled to hear about your positive experience with Shamiya. Your feedback is greatly appreciated, and we'll be sure to share it with her.
5/5
TrustpilotAll-round Excellent Service
Respond to emails and telephone calls quickly. Always professional and polite. Listen carefully to customer needs and circumstances. Show empathy and respect. Joe, Becca, Julie and Jenna in particular, are all key people who made our experience seamless, instilled confidence and we felt reassured at every step. Thank you all.
Dear Francis, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Joe, Becca, Julie, and Jenna. Your kind words and perfect rating inspire us to continue delivering exceptional service. We look forward to welcoming you again. Best wishes , Lisa
5/5
GoogleGreat communication and always available to answer any queries. James was my agent when purchasing my first home and he made the whole process smooth and stress free.
Thank you, Ben, for your wonderful review! We're thrilled to hear that James made your first home purchase smooth and stress-free. Your feedback is greatly appreciated, and we're here whenever you need us. Enjoy your new home! Best wishes , Lisa
5/5
GoogleWe have recently bought our first home with Andrew’s and we cannot recommend James enough!! From the first viewing until completion he has been exceptional with communication and advice. We’ve had a few problems along the way with solicitors which James has took on and solved for us. He has sped up the process and stopped all delays. James is really friendly and quick to reply to any questions or queries we may have. He is an asset to the team and we cannot thank him enough for all his help during this stressful process. We couldn’t have done it without him!! He went above and beyond with everything and we will definitely be using him again for buying/selling in the future. Thank you so much again. Chloe & Connor 😊
Hi Connor, thank you so much for leaving us a review. Fantastic to see you've had such a positive experience with our team in Longwell Green, in particular James. Thanks again, Rhys
5/5
TrustpilotWe at HomeCert Ltd have had the…
We at HomeCert Ltd have had the pleasure of working with Louise at Andrews Property Management for quite some time now, and we cannot speak highly enough of her professionalism and dedication. Our team, specialising in electrical, gas, and plumbing services, has collaborated with many property managers over the years, but Louise stands out for several reasons.Louise is exceptionally organised and ensures that every job runs smoothly. Her clear communication and attention to detail make our work much more efficient and enjoyable. She always provides us with the necessary information upfront, which helps us prepare adequately and deliver our services to the highest standard.What truly sets Louise apart is her commitment to both her clients and the teams she works with. She understands the importance of timely interventions and maintenance, always coordinating schedules to minimise inconvenience for tenants and owners alike. Her proactive approach ensures that issues are addressed promptly, preventing minor problems from escalating.Moreover, Louise's friendly and approachable demeanour makes her a joy to work with. She values the expertise and input of her partners, fostering a collaborative environment that benefits everyone involved. Her reliability and integrity have made her a trusted partner of HomeCert Ltd, and we look forward to continuing our successful collaboration.In summary, Louise is a stellar professional whose dedication and expertise significantly enhance the efficiency and effectiveness of Andrews Property Management. We highly recommend her to anyone seeking top-notch property management services.
What an amazing review! We know that Louise will certainly appreciate the high praise indeed. We know she takes great pride in her work so it's brilliant to see that pride and effort recognised. Thanks again, Rhys
5/5
TrustpilotMichael & Andrews, the right place to rent
Michael was extremely helpful, kind, attentive and positive during the whole process of renting. He made sure that everything was fine for us, working in our times and in our well being. I cannot be thankful enough for all what he did: his availability at answering the calls, doing the viewings for the property in our available times, speaking with tenants and Landlord to make it possible. We knew it was the right place for us from the moment he answered the phone and started talking.
Hi Kelly, thanks for the five star review. It's brilliant to see that Michael was so helpful to you, from viewing all the way through. We hope you settle in to your new home! Thanks, Rhys
5/5
GoogleWe can’t recommend James from Andrews highly enough! As first-time buyers, we were nervous about the whole process but James made everything so straightforward. He was always available to talk, patiently explained every step and made sure …
Thank you, Amber, for your wonderful feedback! We're thrilled to hear that James made your first home-buying experience smooth and enjoyable. Your kind words mean a lot to us, and we're grateful for the opportunity to assist you. Congratulations on your new home! Best wishes , Lisa
5/5
TrustpilotGreat experience working with Karolina and Andrew’s.
Working with Karolina was an excellent experience. She is organized, immediately responsive and highly professional in all
Hi Rory, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Karolina. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best regards, Andrews Head Office
5/5
TrustpilotAndrews - extremely professional service
Andrews have been really proactive in helping to match me with the right property to buy and, unlike some other local estate agents, regularly sent me suitable property details. Sophia Robinson, in particular, understood exactly what I was looking for and kept me informed with regular updates once I had submitted an offer. I viewed properties with 9 different estate agents in the area, and ended up buying with Andrews. I would 100% recommend Sophia, and Andrews, to anyone who is looking to buy a property in this area; very professional, very efficient and really friendly.
Thank you for the five star review. Amazing to see that Sophia and the team listened to your needs before letting you know of properties that we thought would be suitable. We are so pleased you've managed to find your next home with us! Thanks again, Rhys
5/5
TrustpilotAwesome customer care
Andrew's has been our partner in our journey to finally acquire our first home. From the start of the process up to us having our completion date they have been very helpful every step of the way. Sophia and Zak both have been very accommodating and kept things in order and made sure that we understood all the important details. Thanks to Keith as well who was constantly following things up nearing contract exchange and making sure that both parties come up with a mutually beneficial completion date. Thanks everyone
Hi Jason, thank you so much for sharing your experience with us. Great to see Sophia and Zak have been so helpful to you and kept everything ticking along. Thanks again, Rhys
5/5
TrustpilotThe staff was so friendly very kind
The staff was so friendly very kind, caring and so helpful. Maria was very kind always smilling and ready to help . Ed was very kind too and very helpful,he helped me with references application form was very patience also came to help me with my key for my new flat as couldn't opened it . Mikesh i spoke on phone was very kind too and very helpful. Thank you very much for have such a great team to help with renting .Kind regardsPadmini Paumben
Thank you so much for taking the time to leave us a review. Great to see that Ed and Maria have been so helpful to you. We know Mikesh will also appreciate you acknowledging his efforts. Thanks again, Rhys
5/5
TrustpilotI just wanted to say a big thank you to…
I just wanted to say a big thank you to Ella and Shannon for helping me start my new journey!
Dear Alexis , Thank you for your wonderful feedback! We're thrilled to hear that Ella and Shannon made your experience smooth and enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new journey! Best wishes , Lisa
5/5
TrustpilotOur agent was Lisa's Bird Parsons.
Our agent was Lisa's Bird Parsons.Who is very friendly polite efficient and knowledgeable. She certainly had her work cut, as our sale in the end involved 3 properties.Luckily we chose our own very efficient solicitor, who is brilliant. Sadly our buyers used one of your recommendations, who was absolutely hopeless, and what should have taken 8-10 wks took almost 6 months.Lisa twice as much to sort because of this. But remained brilliant throughout.
Thank you, Penny! For your kind words about Lisa. We're glad she could assist you effectively despite the challenges. We appreciate your feedback and will review our recommended solicitor list to ensure better experiences in the future. Best wishes, Jake
5/5
TrustpilotFantastic experience with lovely people
I had a fantastic experience with Andrews.I own a property company but did not have the time to show some of my tenants around. Even though I wasn't looking for full-time management.They were more than happy to see to my needs and show tenants around for me. I tried every other agency in the area and they were not interested. I had a terrible discovery that my previous tenant had left the house in a bad way leaving terrible things including cat feaces on the floor. I had to postpone everything for a few weeks whilst renovating. Hayley and Jasmine were absolutely fantastic. I was so stressed and they were extremely emphatic towards my situation, giving me various options and reassuring me it was going to be okay. I really needed this as it all came at a really inconvenient time and they supported me through it. Thankyou guys!! Xx
Hi Bradley, thank you for taking the time to leave us a review. We really appreciate the detailed feedback and it's pleasing to see that the team have been on hand to help you out when needed, providing you with a positive experience. Thanks again, Rhys
5/5
TrustpilotAn amazing team
An amazing team, Harpindar was very helpful and communicated everything thoroughly! Definitely someone i would recommend to others!!!
Dear Louisa , thank you for your wonderful review! We're thrilled to hear about your positive experience with Harpindar and our team. Your recommendation means a lot to us. We look forward to serving you again in the future! Best wishes , Lisa
5/5
TrustpilotI have rented through Andrew's for 12…
Review on behalf of my father.I have rented through Andrew's for 12 years and have always found them to be very professional but also helpful.Communication has always been good. I have just left a property managed by them and Jenny Jones especially has been incredibly helpful and supportive while I navigated my move from Didcot to Wales. it had been a stressful process and Jenny was exceptionally helpful during this time.Should I need to I would definitely use Andrews again and would definitely recommend them.
Hi Kelly, thank you for your five star review, fantastic to see you had a great experience with us and stuck with us for 12 years! I am so glad to see Jenny has been so helpful during this time and thank you for the recommendation too. All the best, Laura.
5/5
GoogleGood service overall! Billy kept us in the loop with developments and updates. The rest of the team were happy to help anytime.
Hi Joe, thank you for your fantastic review! We're thrilled to hear that Billy and the team provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
TrustpilotGreat Job
Thank you Andrews for helping us through our long, at times stressful, house selling/buying journey! Lisa was brilliant at keeping us regularly updated and went above and beyond in helping us with any issues we had. Also, Keith did a great job - he stepped in to help when Lisa was away. We met many of the staff and all of them were friendly and helpful. We would definitely recommend Andrews.
Thanks for your lovely review! It's great to hear about your positive experience with Lisa, Keith, and our team. Your recommendation means a lot to us. Best wishes in your new home!
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Tell us what you need and we'll put you in touch. Andrews Longwell Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longwell Green.
