Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.
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5/5
GoogleI recently purchased my first property with Andrews Longwell Green and was in contact mostly with Sydney and Flo, I really pleased with the service I received from. However, everyone in the team that I had contact with was great and assisted me in a very time efficient manner. As it was my first time going through the process they were very patient with me and all my questions! Sydney and Flo were invaluable in the final stages by chasing the other parties, which Iβm incredibly grateful of. I would highly recommend using Andrews Longwrll GreenPositiveResponsiveness, Professionalism
Charlotte Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Charlotte, thank you for leaving us such a great 5 star review!
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5/5
GoogleWe recently used Andrews Longwell Green to sell our house. The service they provided was first class.From the initial meeting to completion, everything was dealt with professionally and efficiently. During the viewing process we were always kept informed of the outcome of each viewing on a very prompt basis. We mainly dealt with Jake who was always happy to take our calls and discuss whatever query we had. I wouldn't hesitate in recommending them to anyone and would definitely use them again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Alison Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Alison, thanks so much for leaving us a 5 star review! Weβre so pleased to hear that we were able to make this a great experience for you.
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5/5
TrustpilotAndrews is a very professional agencyβ¦
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Lou Β· 23 July 2024
Agent replied Β· 22 October 2024
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
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5/5
TrustpilotShamiya was very professional but alsoβ¦
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team π
Ashley Β· 5 July 2024
Agent replied Β· 22 October 2024
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
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5/5
TrustpilotWeβve had the opportunity to moveβ¦
Weβve had the opportunity to move several times within Bristol and, in doing so, have worked with more than five agencies. I must say that Andrews was unlike any of the others. Everyone I dealt with throughout the process was responsive, kind and trustworthy.
R Β· 2 March 2026
Agent replied Β· 20 March 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrews, especially with Shannon at our Clifton branch. Your kind words motivate us to continue delivering exceptional service. We look forward to assisting you again in the future. Best wishes , Lisa
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5/5
TrustpilotI was surprised when one of the agentsβ¦
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Ibukun Β· 12 July 2024
Agent replied Β· 22 October 2024
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
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5/5
GoogleJames has been amazing with the sell of our house. He was always there at the end of the phone, answering our queries & nothing was too much trouble! I would highly recommend Andrews & James, also thanks to a big thanks to Jake & Billy!
Julie Β· 27 July 2024
Agent replied Β· 25 October 2024
Hi Julie, thank you for taking the time to leave us a five star review. Great to see that James, Jake and Billy were able to help you each step of the way and congratulations on the sale! Thanks again, Rhys
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4/5
GoogleMe and my partner were first time buyers this year and James was absolutely brilliant, from start to finish. He was great at keeping us updated and communicating well. James was very friendly and helpful! We would recommend :)
Georgia Β· 15 November 2024
Agent replied Β· 22 November 2024
Thank you, Georgia! We're thrilled to hear that James made your first home-buying experience a positive one. Your recommendation means a lot to us! Best wishes , Lisa
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5/5
TrustpilotGurmit has always been very helpful andβ¦
Gurmit has always been very helpful and professional with everything. I recently had a minor leak in the property that I rent. This was fixed in a very short period of time.
Helen Β· 31 May 2026
Agent replied Β· 23 June 2026
Dear Helen,
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Gurmit and our team. Your satisfaction is our priority, and weβre glad we could assist you promptly.
Best regards,
Andrews Head Office
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5/5
GoogleThe whole team at Andrews were exceptional during our recent house sale. A special thanks must go to Billy for all of his hard work and patience, and to Abby for her persistence and for finally getting us over the line(!) They really did do everything they could for us. Thank you!
Sarah Β· 17 December 2025
Agent replied Β· 17 April 2026
Thank you, Sarah, for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Billy and Abby will be delighted to know their efforts made a difference. We appreciate your trust in Andrews Longwell Green for your house sale. Best wishes , Lisa
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5/5
TrustpilotI have been with Andrews letting agencyβ¦
I have been with Andrews letting agency for many years so I am obviously pleased with their service. I decided to use their management service this year and itβs the best decision I have made.
Maureen Β· 6 May 2026
Agent replied Β· 27 May 2026
Dear Maureen,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika, Lorna, and Tara. Your satisfaction is our priority, and we're delighted to have served you well. We look forward to continuing to meet your expectations. Best wishes , Lisa
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4/5
TrustpilotWe bought a house in Stoke Gifford withβ¦
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Jaya Β· 26 August 2026
Agent replied Β· 24 September 2026
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
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5/5
GoogleI want to thank Billy for being a great support all though out selling our home. Billy was always at the end of the phone and very helpful and professional. In fact all the staff at longwell green were lovely. Thank you again Billy we are now living our dream at Caribs Bay!
Jay Β· 28 February 2024
Agent replied Β· 25 October 2024
Hi Jay, what a great review. Thank you for sharing your feedback for the team at Andrews Longwell Green, with special mention to Billy. We are so pleased you've settled into your dream home. Thanks, Rhys
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5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
The Β· 20 September 2023
Agent replied Β· 22 October 2024
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
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5/5
GoogleWe have recently sold our home through Andrews at Longwell Green. The team were fabulous from start to finish! Jake, Deb and Gemma were extremely helpful throughout and found us a buyer within weeks of going on the market! They gave us updates after every viewing and kept us up to date every step of the way. Flo in the sales progression team was also a massive help through all the after sale process! :)PositiveResponsiveness, Quality, Professionalism, Value
Gina Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Gina, thanks for the review! Weβre so glad to hear that you had a smooth experience from start to finish.
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5/5
GoogleI purchased a house recently through Andrews and the experience was excellent from start to finish. From initial viewing to exchange and completion, Jake and the team were friendly and professional throughout. It was a lengthy purchase (through no fault of the agent) but I always felt like I was being kept in the loop. Special mentions to Jake and Flo who really helped to put me at ease and assist me through my first purchasePositiveResponsiveness, Quality, Professionalism
Alex Β· 26 October 2021
Agent replied Β· 25 October 2024
Hi Alex, thanks for your review. Weβre so pleased to read that we helped make you feel at ease during your move.
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4/5
TrustpilotSo far it's been a good experience
So far it's been a good experience, they have been communicating with me from the time I applied for the house to now, called me today to find out if I could make it to the viewing, though I wasn't around but my husband was able to make it, hopefully it's going to be a great relationship from here onwards.
Customer Β· 22 June 2026
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5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Martin Β· 13 March 2024
Agent replied Β· 22 October 2024
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
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5/5
TrustpilotI have been very impressed by Samanthaβ¦
I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.
Jan Β· 30 January 2024
Agent replied Β· 22 October 2024
Hi Jan, we know Sam will really appreciate seeing your fantastic feedback. Brilliant to see that even in tricky circumstances the team were able to provide you with a professional service and find you some suitable tenants. Thanks, Rhys.
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5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Emily Β· 22 August 2024
Agent replied Β· 22 October 2024
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
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5/5
TrustpilotNew landlord
Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly
Helen Β· 27 April 2026
Agent replied Β· 27 May 2026
Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Harpinder, Issy, and Victoria made your first landlord experience smooth and successful. We look forward to continuing to support you in the future. Best wishes , Lisa
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5/5
TrustpilotFirst impressions are lasting!
Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!
Kathy-Ann Β· 5 December 2023
Agent replied Β· 22 October 2024
Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys
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5/5
TrustpilotVery satisfied!
This Estate Agent proposed the highest market value out of three competing agents, pleased to say I got what I wanted for it. They were quick to find an interested buyer and very good at protecting me from the buyerβs requests.
Teresa Β· 10 March 2026
Agent replied Β· 20 March 2026
Dear Teresa , thank you for your wonderful review! We're thrilled to hear that you were satisfied with our service and achieved your desired outcome. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes, Lisa
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5/5
TrustpilotBest letting agent and property managers weβve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Sam Β· 5 June 2024
Agent replied Β· 22 October 2024
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.