Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleMy first time selling a house, and Andrews made it so easy. But what made Andrews amazing was our agent, Abby Thomas. Communication 10/10, customer service 10/10. She is a credit to Andrews, and I would strongly recommending her to anyone looking to sell in the future.
Gordon Β· 17 January 2026
Agent replied Β· 17 April 2026
Thank you, Gordon, for your wonderful feedback! We're thrilled to hear about your positive experience with Abby Thomas. Your recommendation means a lot to us. If you need any assistance in the future, feel free to reach out. Best wishes, Lisa
β
β
β
β
β
5/5
TrustpilotI spoke with Molly and I was givenβ¦
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Matthew Β· 9 May 2026
Agent replied Β· 27 May 2026
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
β
β
β
β
β
5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
John Β· 24 August 2024
Agent replied Β· 22 October 2024
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
β
β
β
β
β
5/5
TrustpilotBrian Barnsbyββββ was brilliant withβ¦
Brian Barnsbyββββ was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Kimie Β· 9 September 2024
Agent replied Β· 22 October 2024
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
β
β
β
β
β
5/5
GoogleWe have recently purchased a flat through Andrews Longwell Green branch. The experience was excellent from the first viewing throughout entire process to completion. Jake and the team were friendly and professional. Purchase took quite a while (no agent fault) but each time we needed an update or verification of process, there was always quick response. Special thanks to Jake and Flo who really helped us.PositiveResponsiveness, Quality, Professionalism, Value
Marcin Β· 26 October 2022
Agent replied Β· 25 October 2024
Hi Marcin, thanks for taking the time to leave us feedback regarding your recent experience. Weβre so glad to hear that you had a smooth experience from start to finish.
β
β
β
β
β
5/5
GoogleExcellent agent.
We've used Andrews twice and received first class service. Very efficient, helpful and friendly. On both occasions our house sold straight away with a valuation we were very happy with. They are very good at keeping you informed throughout. All staff we dealt with were excellent especially Jake who oversaw our recent sale.
100% recommend.
Desmond Β· 26 October 2023
Agent replied Β· 25 October 2024
Hi Desmond, thank you so much for your fantastic review!
β
β
β
β
β
5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Dmonic Β· 17 October 2024
Agent replied Β· 22 October 2024
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
β
β
β
β
β
5/5
TrustpilotJasmine Gyde
Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. π―
Ishaq Β· 31 May 2024
Agent replied Β· 22 October 2024
Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys
β
β
β
β
β
5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Jake Β· 26 September 2024
Agent replied Β· 22 October 2024
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
β
β
β
β
β
5/5
GoogleCould not recommend Andrews Longwell Green estate agent any more!
Fantastic communication throughout the entire process with the whole team.
Special thankyou to James and Billy for all your help and patience with us. We finally got there. You have been fantastic!
Catherine Β· 17 February 2026
Agent replied Β· 17 April 2026
Dear Catherine,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Andrews Longwell Green. James and Billy will be delighted to know their efforts made a difference. We appreciate your recommendation and look forward to assisting you again in the future. Best wishes , Lisa
β
β
β
β
β
5/5
TrustpilotExcellent valuation advice
We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.
Stephen Β· 21 August 2024
Agent replied Β· 22 October 2024
Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.
β
β
β
β
β
5/5
TrustpilotAll the Andrews sale team areβ¦
All the Andrews sale team are attentive, friendly and charming to work with and respond when they say they will. High level of communications over what became an elongated process owing to a less than responsive solicitor. They handled the viewings perfectly, arranged for surveyors to visit the empty property and took electricity and gas meter readings prior to completion. They were consistent in providing a high level of service.
Mr Β· 19 March 2026
β
β
β
β
β
5/5
GoogleWe can not fault our experience with Andrews and would like to particularly thank Gemma who went above and beyond. From taking beautiful pictures of our property, to keeping us completely up to date with any feedback and managing to sell the property within a week of it going up for sale.
They excelled our expectations!!!! We will be recommending them to everyone and couldnβt be more happy with the service they provided. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
Emily Β· 26 October 2020
Agent replied Β· 25 October 2024
Thanks for giving us a 5 star review! Weβre so pleased that weβve been able to help you with your move and everything that entails.
β
β
β
β
β
5/5
TrustpilotExceptional Service - Isaac Made Buying a House a Breeze!
If you're looking for a real estate agent who goes above and beyond, then look no further than Isaac, he works for Andrews. We recently purchased a house, and Isaac's support throughout the entire process was nothing short of incredible.From the very beginning, Isaac was incredibly knowledgeable and patient. He took the time to understand our needs and wants in a home, and he never made us feel pressured to settle for anything less than perfect. He was always available to answer our questions, no matter how big or small, and his communication was prompt and clear.One of the things we appreciated most about Isaac was his positive and reassuring attitude. Buying a house can be stressful, but Isaac always kept us calm and informed. When things slowed down during the process, he was there to reassure us and keep us moving forward.We honestly couldn't have asked for a better experience. Isaac is a true professional, and we highly recommend him to anyone looking to buy or sell a home. In fact, we can't wait to recommend him to our friends and family.
Juliana Β· 10 April 2024
β
β
β
β
β
5/5
TrustpilotI had a good experience with Andrewsβ¦
I had a good experience with Andrews group. Sammi was very kind and took his time showing me around the property and discussed all the necessary details at length. He made sure to answer all my queries. Good customer service!!π
Jugal Β· 30 August 2024
Agent replied Β· 22 October 2024
Thank you, Jugal. Your feedback on the positive viewing experience with Sammi is greatly appreciated.
β
β
β
β
β
5/5
TrustpilotPaul and Elliot were excellent andβ¦
Paul and Elliot were excellent and clearly know the local market extremely well. Provided us with good advice and pitched the property price just right.We have consistently used Andrews over many years and have always received excellent service.
John Β· 30 September 2024
Agent replied Β· 22 October 2024
Thank you, John! We're thrilled to hear that Paul and Elliot provided excellent service and valuable advice. Your continued trust in Andrews means a lot to us.
β
β
β
β
β
5/5
GoogleWe have just completed on what turned out to be a complex purchase and sale both of which were handled the team at by the team at Andrews. James, Abby and Ben have been professional, friendly and extremely helpful at all times and would β¦
Clare Β· 17 January 2026
Agent replied Β· 17 April 2026
Thank you, Clare, for your wonderful feedback! We're thrilled to hear about your positive experience with James, Abby, Ben, and Chloe. Your recommendation means a lot to us. We're delighted to have helped with your complex purchase and sale. Best wishes in your new home , Lisa
β
β
β
β
β
5/5
TrustpilotPositive Experience
George at Andrews was very personable and friendly. He ensured our needs were always met, and kept us up to date regularly with our house purchase. We found the service from Andrew's very professional, efficient and would recommend.
Iona Β· 16 March 2026
Agent replied Β· 20 March 2026
Dear Iona Holmes,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with George and our team. Your recommendation means a lot to us. We look forward to assisting you again in the future.
Best wishes , Lisa
β
β
β
β
β
1/5
TrustpilotI had the extreme misfortune to rent aβ¦
I had the extreme misfortune to rent a property from Andrews in the South Wales area. Portfolio Property Manager was Nicola Holdaway. What a vile company to deal with, rude and obnoxious staff who couldn't care less. Getting any response from her was a nightmare, so unprofessional, I would not recommend this company and will certainly never use them again.
Jude Β· 24 June 2023
Agent replied Β· 22 October 2024
Jude,Thank you for reviewing Andrews. I'm sorry to hear about your experience. I would welcome the chance to investigate what has happened so that we can ensure we take any corrective action. Delivering strong customer experiences is very important to us.If you were willing to drop me a line at choward@andrewsonline.co.uk I would be most grateful.Kind regardsCarl HowardGroup CEO, Andrews
β
β
β
β
β
5/5
GoogleWe highly recommend the team at Andrew's for their expertise. We would particularly like to thank Sydney for her support who went above and beyond and guided us professionally and efficiently through the process of selling our house which sold unbelievably quick. Sydney kept us updated with feedback and answered all our questions without delay, we couldn't of asked for more. We are very happy with the friendly, stress free service that we received.
Suzanne Β· 26 October 2021
Agent replied Β· 25 October 2024
Thanks for the review Suzanne. Weβre so pleased that we were able to find the right solutions for you and help with your move.
β
β
β
β
β
5/5
TrustpilotI highly recommend Andrews and the niceβ¦
I highly recommend Andrews and the nice lady, Shamiya explained in detail and was friendly in today's viewing. They initially matched a property within our criteria and the details too were accurate as per the property advertisement. Thanks Shamiya and your team.
Yasasvi Β· 2 July 2024
Agent replied Β· 22 October 2024
Hi Yasasvi, fantastic to see you had such a brilliant experience with Shamiya and the team. We wish you all the best with your property search. Thanks, Rhys
β
β
β
β
β
5/5
TrustpilotFantastic experience with the andrewsβ¦
Fantastic experience with the andrews downend sales team. Although we didnt make an offer we were allowed to view twice right at the end of the day and it was last minute. Antonia was very responsive and answered all of our questions.
Ryan Β· 26 June 2024
Agent replied Β· 22 October 2024
Hi Ryan, thanks for the review. Great to hear you had a fantastic experience with us and we wish you all the best with your property search. Thanks, Rhys
β
β
β
β
β
5/5
TrustpilotGreg Lines was incredibly helpful
Greg Lines was incredibly helpful. I left my key inside my flat and unfortunately was locked out but Greg lent me a spare set so I was able to get back into my flat. Thank you!
Natasha Β· 4 October 2024
Agent replied Β· 22 October 2024
Thanks for your review, Natasha. Glad that Greg was able to help you.
β
β
β
β
β
5/5
TrustpilotThanks Shamiya Simpson
Thanks Shamiya Simpson, had a wonderful experience with you. You are so lovely in engaging the Tenants. So polite and have good mannerism. Clear in answer to queris, sure I will recommend you to all. Thanks Andrew Property Group
Brijesh Β· 15 August 2024
Agent replied Β· 22 October 2024
Thank you, Brijesh. It's great to hear about your positive experience with Shamiya. Your recommendation means a lot to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.