5/5
TrustpilotTop notch advisors
Top notch advisors, quick and useful, also very polite.
Agent replied · 17 June 2024
Thank you for your review!
Trusted Agent profile · Longbenton
Simple Life Longbenton reviews
★★★★★
1,119 reviews across 1 platform
Killingworth, Longbenton, NE12 5AS
Simple Life's office in Longbenton, at Killingworth, is rated 3.9 out of 5 across 1,119 reviews on 1 platform.
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Reviews
Every review we hold for the Longbenton office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotSimple life Home have been very helpful…
Simple life Home have been very helpful when getting a home with them. Quick and made it very easy throughout the process.
Agent replied · 17 June 2024
We're pleased the team have been very helpful for you along the way Beth! We hope you settle in quickly and enjoy your new home with us!
5/5
TrustpilotGood communication
So far the process is moving smoothly .Good communication .
Agent replied · 17 June 2024
Thank you for your review Linda!
4/5
TrustpilotSimple Life's builds and environments…
Simple Life's builds and environments are fantastic. But their response to maintenance calls can be better.
Agent replied · 17 June 2024
Hello, Thank you for your feedback. We're pleased to hear that you're happy with our homes and neighbourhoods. It's disappointing to hear that you're not so happy with the time taken to attend to maintenance tasks. Adam, our Head of BTR is trying to get in touch with you so we can work out where things have fallen down for you. Unfortunately we've been unable to reach you on your number - if you could get in touch with us, it would be much appreciated.
5/5
TrustpilotVery easy
Very helpful and make the process very easy
Agent replied · 17 June 2024
Thank you for your review Nathan!
5/5
TrustpilotVery easy to deal with from initial…
Very easy to deal with from initial contact with the agents to referencing. Thank you for helping us to find our perfect home!
Agent replied · 17 June 2024
Thank you for your review Gavin! We wish you lots of happiness in your new home!
5/5
TrustpilotWe had the agent Lucy
We had the agent Lucy. She made everything so easy and was always there to help !
Agent replied · 17 June 2024
Thank you for sharing your feedback! We'll pass it on to Lucy.
1/5
TrustpilotWorst customer service jobs still not…
Worst customer service jobs still not complete after 3 months of moving in more and more things are breaking and no resolution
Agent replied · 17 June 2024
Hi Dan,Thank you for getting in touch. As far as we can see you haven’t been a resident with Simple Life for a while now. Nonetheless, we have taken a look in to your record to work our why there may have been delays to your maintenance works, and there doesn’t appear to have been any recorded. We would be happy to look in to this in more detail for you if you would like to send us some more information to marketing@simplelifehomes.co.uk.
5/5
TrustpilotHannah Bishop went above and beyond
We love our new home …
Agent replied · 17 June 2024
That's great to hear! Thanks for your review Jill.
5/5
TrustpilotVery easy
Fast communication and straight forward processing
Agent replied · 17 June 2024
Thank you Niara!
5/5
TrustpilotGreat fast service amazing customer…
Great fast service amazing customer support
Agent replied · 17 June 2024
Thank you Jack!
4/5
TrustpilotHelpful during application process but…
Helpful during application process but would have liked more information regarding tv points and what tv and broadband services were installed
Agent replied · 17 June 2024
Hi David, thank you for your review and we welcome your helpful comments on connectivity. We do currently include this information within an email before a tenancy starts, as well as in the welcome pack, but we appreciate that residents might want this information sooner so we will be taking on board your feedback and looking at where we can add this information in to the early marketing stages.
5/5
TrustpilotGood quality houses with outstanding…
Good quality houses with outstanding services. Repairs are done properly and in time.
Agent replied · 17 June 2024
Thank you for your review!
5/5
TrustpilotVery helpful with my rent process
Very helpful with my rent process. I had loads of questions and I always got feedback (sometimes delayed) for all.
Agent replied · 17 June 2024
Thank you Olamide! We're pleased our lettings team have been really helpful and given you all the information you need.
5/5
TrustpilotSimple Life made it simple to move to…
Simple Life made it simple to move to our home . Thank you for the assistance everything was efficient
Agent replied · 17 June 2024
Thank you Khanyisa! We're glad you're settling in well and we wish you many happy memories in your new home.
5/5
TrustpilotBrilliant company
Great company process was done pretty quick! Moving into my new home and couldn’t me more happy!
Agent replied · 17 June 2024
Thank you for your lovely review Katlin! We hope you enjoy your new home!
4/5
TrustpilotA lovely Lady named Katie prompty dealt…
A lovely Lady named Katie prompty dealt with our application prcoess and made herself available to answer any questions we had.
Agent replied · 17 June 2024
Hi Tom, thank you for taking the time to leave a review. We're really pleased to hear your positive feedback.
5/5
TrustpilotAmazing
Very quick and efficient! Couldn’t recommend them enough, they have made the moving experience so much stress free!! Thank you!
Agent replied · 17 June 2024
Thank you so much for your great review and recommendation!
5/5
TrustpilotExcellent customer service and very…
Excellent customer service and very efficient and timely with any queries. Highly recommend company.
Agent replied · 17 June 2024
Thank you Karen!
5/5
TrustpilotI have been happy with the…
I have been happy with the communication and advice I have recieved and being kept in the loop with things progressing
Agent replied · 17 June 2024
Hi Viv,Thank you for your review. We're pleased to hear that you feel you have been kept up to date and you're happy with the information you have been receiving to date.
5/5
TrustpilotStep ahead of the rest
Great team good information super support excellent result
Agent replied · 17 June 2024
That's brilliant to hear! Thank you so much for your review!
5/5
TrustpilotGreat Service
Fantastic service from the very first call to getting our keys to our house.
Agent replied · 17 June 2024
Great to hear, thank you Toni! We hope you're feeling settled already.
5/5
TrustpilotIn the process of renting an apartment.
In the process of renting an apartment.Excellent service so far.Efficient and Professional.
Agent replied · 17 June 2024
Thank you for your review Michelle! Look forward to getting you moved in!
5/5
TrustpilotGood quality construction of house and…
Good quality construction of house and well located
Agent replied · 17 June 2024
Thank you for your review Junaid! We're delighted to hear that you're happy with your home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Simple Life hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longbenton.
