Trusted Agent profile · Longbenton
★★★★★
1,119 reviews across 1 platform
Killingworth, Longbenton, NE12 5AS
Simple Life's office in Longbenton, at Killingworth, is rated 3.9 out of 5 across 1,119 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Simple Life hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longbenton.
Every review we hold for the Longbenton office, from every platform, shown as written. First names only.
5/5
TrustpilotThe house is excellent
The house is excellent, the team is excellent ,we are just loving the place and services. The Best house I have ever been in .
Brilliant! We're so pleased to hear it Pallavi! Wishing you lots of memories and happiness in your new home!
5/5
TrustpilotA dream as a house
Looking forward to have a pleasure to live in one house like this. I can not wait to receive a yes related to my application.
Thank you Leonardo! We're so pleased you're impressed and excited to be living in one of our homes!
4/5
TrustpilotPersonal service
Great personal service from Hannah, makes such a refreshing difference! 😃
Thank you for your lovely feedback Sarah! We will make sure Hannah is aware of your kind review!
5/5
TrustpilotJade at simple life homes was very…
Jade at simple life homes was very helpful and very patient considering we came across a few obstacles along the way and I was constantly phoning her
Thank you for your reviews David! We're delighted to hear that Jade was there to help you every step of the way!
5/5
TrustpilotGreat communication
Great communication, very quick to responding. Very easy to deal with
Thank you for your review Holly!
1/5
TrustpilotAbsolutely terrible
Absolutely terrible ! Didn’t do searches but I was still charged £120!!! Avoid and use an estate agent where possible!
Hi Tracy, thank you for getting in touch. Unfortunately it is standard across the industry for a holding deposit to be held should an applicant choose to withdraw their application. Adam, our Head of BTR has been trying to reach you but hasn't been able to get through. If you're able to call back or email him at a time convenient to you, that would be much appreciated: adam.stephenson@simplelifehomes.co.uk.
5/5
TrustpilotQuick
Quick, efficient service. Easy to apply with quick responses.Beautiful homes, interior lovely.Disappointing that no staff are on site to discuss options etc face to face.
Thanks for your review Sully! We're pleased you are happy with your new home. Although we have no staff based on site we thank you for your feedback - we are in current discussions to increase the amount of time our Asset Managers are available on site, so we hope you see an improvement in the near future.
5/5
TrustpilotGreat experience and truly simple life..
Great experience no hassles through the process with prompt customer engagement experience with Christine.
Thank you for your review Gregory!
5/5
TrustpilotI received plenty of communication to…
I received plenty of communication to keep me up to date with what was happening in the process and the team were very helpful
Thank you for taking the time to leave a review Michael! We're pleased everything was made nice and easy for you.
5/5
TrustpilotVery helpful and responsive all…
Very helpful and responsive all throughout, very polite and friendly also making the experience enjoyable! We are now awaiting move in and have been brilliant!
Hi Anamarie, it's great to hear that you've had a great experience with us so far. We're looking forward to getting you moved in to your new home!
5/5
TrustpilotWe love our new home
We love our new home, everything is so modern. Love the kitchen, and Simplelife are really good to deal with. Definitely don't want to move from here.
Lovely to hear Julie, thank you for taking the time to comment.
5/5
TrustpilotAbsolutely fantastic
Absolutely fantastic. Always answered the phone, staff very knowledge. Swift and excellent service
Thank you for your review Jackie!
4/5
TrustpilotCoral Mill
The property and estate is amazing. However repair job take a little longer to resolve than expected.
Hi Nicola, thank you for your valued feedback. We're really pleased to hear that you love your home and neighbourhood. Thank you for your feedback on repairs also. As we have your information via Trust Pilot, the team will look in to your maintenance log and will follow up with a call.
5/5
TrustpilotAs yet our application is still going…
As yet our application is still going through. However our experience so far has been very positive and would be happy to recommend to others
Thank you so much for sharing your positive experience with us!
5/5
TrustpilotVery helpful
Very helpful, had a few things go wrong but all was rectified and sorted very quickly and fairly by the staff woukd recommend simply life
Thanks Tyronne! We're pleased all your small fixes have been dealt with quickly. We hope you continue to enjoy your new home!
4/5
TrustpilotI have a excellent customer…
I have an excellent customer relationship with staff of simple life homes ,especially catalina,who always reply to my emails as quickly as possible !thank you.!
Hello, thank you for leaving such a lovely review. We're really happy to hear that you have been well looked after. We hope you enjoy your new home!
5/5
TrustpilotExcellent customer service
Helpful, patient staff. Nothing too much trouble. Would recommend,
That's great to hear! Thank you for your review.
5/5
TrustpilotHave only reached the referencing stage…
Have only reached the referencing stage of application but so far my experience has been positive. Very responsive with communications and extremely helpful.
Thank you for your review Amanda! We're pleased to hear that you have had a great experience with us so far!
5/5
TrustpilotBrilliant process from start to finish
Brilliant process from start to finish. We applied for our property and moved In within a week. Staff are amazing thank you
Thank you Laura, that's excellent to hear! We're so pleased you're happy with your home and the service provided.
5/5
TrustpilotGreat customer service team
Absolutely no issues at all, couldn’t have gone any smoother. Katie who dealt with my enquires was extremely helpful and very friendly over the phone.
Thank you for your review Alex. We're really pleased you're happy with the service you have bee provided by Katie. We will make sure Katie gets a copy of your feedback.
5/5
TrustpilotWe have just gained a property with…
We have just gained a property with simple life, can we put our own washing machine into the property ?
Hi Kris, thank you for your review. For any questions regarding your property and alterations, please contact your designated Asset Manager who will be happy to answer all your questions. We hope you enjoy your new home.
5/5
TrustpilotVery happy
Handled quickly and effectively, very polite and answered my million questions genuinely just making the experience a breeze from start to finish
This is brilliant to read, thank you SamiJ!
5/5
TrustpilotI would like to thank all members from…
I would like to thank all members from Simple Life Homes special Eleanor Crockett for all the support. Thumbs up 😇
Thank you Carla! We're pleased that Eleanor has looked after you well!
5/5
TrustpilotLovely house
Hi dear I think I’m lucky to rent this property It’s very nice and everything is okay, beautiful and I love it.Thank you
Hello, We're really glad to hear you love your new home! Thank you for sharing your lovely comments with us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Simple Life hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longbenton.
