5/5
TrustpilotEasy to deal with
Easy to deal with. All steps of the process we’re straight forward. Would highly recommend
Agent replied · 17 June 2024
Thank you Philip!
Trusted Agent profile · Longbenton
Simple Life Longbenton reviews
★★★★★
1,119 reviews across 1 platform
Killingworth, Longbenton, NE12 5AS
Simple Life's office in Longbenton, at Killingworth, is rated 3.9 out of 5 across 1,119 reviews on 1 platform.
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Reviews
Every review we hold for the Longbenton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful and professional team
Very helpful and professional team. I'll refer all my colleagues to rent through simple life.
Agent replied · 17 June 2024
That's fantastic! Thank you for sharing Ahmed!
5/5
TrustpilotVery positive experience
Very positive experience, the house is very beautiful and the team is very professional. I recommend it :)
Agent replied · 17 June 2024
Thank you so much for taking the time to write a review Katalin and thank you for your recommendation!
5/5
TrustpilotEasy process
Easy process, communication is fast
Agent replied · 17 June 2024
Thank you for your review Kimberly!
5/5
TrustpilotStill waiting to hear if my references…
Still waiting to hear if my references have been successful for my house, cannot wait very excited x
Agent replied · 17 June 2024
Hi Sophie! Thank you for your review! We're looking forward to getting you moved in!
5/5
TrustpilotReally appreciated the service from Rebecca
Really appreciated the service from Rebecca Evans. She is so helpful and quick response.
Agent replied · 17 June 2024
Thank you Esther for your review! We will make sure that Rebecca gets a copy of your feedback.
4/5
TrustpilotVery efficient staff
Very efficient staff, very keen to get letting done smoothly and easily. I am very happy with their services
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review Parmina. We work hard to make the lettings process very simple and easy so we're really happy to hear you're feedback.
5/5
TrustpilotGreat customer service
Great customer service, fast service and extremely helpful. Cannot wait to move into our new home 🏡
Agent replied · 17 June 2024
Thank you Lauren! We're pleased to hear it and looking forward to getting you moved in!
4/5
TrustpilotReporting issues.
Efficient response and action from Rodolfo as always.
Agent replied · 17 June 2024
Thank you for your kind feedback Amy!
5/5
TrustpilotWas a very straight forward process
Was a very straight forward process, they kept in touch and gave frequent updates! Highly recommend
Agent replied · 17 June 2024
Thank you Sheri-Leigh. We're really pleased to hear you would highly recommend us!
5/5
Trustpilotvery good cooperation so far everything…
very good cooperation so far everything goes as planned
Agent replied · 17 June 2024
Thank you so much for your review Kamil!
5/5
TrustpilotVery good and professional staff from…
Very good and professional staff from start to finish couldn't ask for more fab service.
Agent replied · 17 June 2024
Thank you Mark, that's wonderful to read!
5/5
TrustpilotViewing agent and office agents were…
Viewing agent and office agents were fantastic service was superb would go through you guys any time
Agent replied · 17 June 2024
Thank you Bob! We're pleased to hear it! :)
1/5
TrustpilotThe homes as a product is really good
The homes as a product is really good. But the agents they just don’t really care.
Agent replied · 17 June 2024
Hi Gus,We are pleased to hear that you’re happy with your home but we’re sorry to hear that you are not satisfied with the service provided. We have tried to get hold of you a few times this week to find out where we have fallen down and in order to improve our services but we have been unable to reach you. In order for us to help you, please could you give our Head of BTR a call back at a time convenient for you.
5/5
TrustpilotWon’t be moving
Been a simple life tenant for 9 months now.... best landlord by far couldn’t ask for more.
Agent replied · 17 June 2024
That's such a wonderful review Jennifer, thank you so much. We're so happy to hear you're really enjoying being a Simple Life resident!
5/5
TrustpilotVery easy to speak to and the girls…
Very easy to speak to and the girls have been very helpful
Agent replied · 17 June 2024
Thank you for your brilliant review Jack!
5/5
TrustpilotLetting assistance
They were very helpful and available whenever we needed assistance
Agent replied · 17 June 2024
Thank you for your wonderful review! We're pleased to hear that you've had a brilliant experience with us!
4/5
TrustpilotSimple life are a great company…
Simple life are a great company beautiful houses always there for any maintenance issues
Agent replied · 17 June 2024
Thank you for your review Richard!
5/5
TrustpilotBrilliant homes and brill service…
Brilliant homes and brill service especially from George who has been fab with all queries I’ve had
Agent replied · 17 June 2024
Thank you for taking the time to leave a review. We're delighted to hear that you're happy with your home and our customer service! We will make sure that George receives a copy of your compliments.
5/5
TrustpilotThat’s excellent
That’s excellent , quick answer, we love it
Agent replied · 17 June 2024
Thank you for your review Marli!
5/5
TrustpilotBrilliant couldn’t be happier with the…
Brilliant couldn’t be happier with the whole process would highly recommend
Agent replied · 17 June 2024
Thank you for your review Jack!
3/5
TrustpilotApart from giving us the wrong plot…
Apart from giving us the wrong plot that we didn’t reserve. everything else was fantastic.
Agent replied · 17 June 2024
Hello,Thank you for your review!I’ve taken a look in to your records and spoken to the lettings team and it does appear that the wrong plot was reserved for you initially, which was completely down to human error and we’re very sorry for this. I am pleased to see that as soon as this was spotted, the situation was resolved and everything was updated to your desired plot.Despite this, we are pleased to hear that you’ve had a really good experience with us and we hope you’re settling in well at your new home.
5/5
TrustpilotThe service from Simple Life Homes was…
The team at Simple Life Homes are very professional and efficient.
Agent replied · 17 June 2024
Hi Kerry, thank you so much for your review!
5/5
TrustpilotSpeedy responded and very helpful.
Quick response and very helpful
Agent replied · 17 June 2024
Thank you for your review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Simple Life hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longbenton.
