5/5
Speedy responded and very helpful.
Quick response and very helpful
Agent replied Β· 17 June 2024
Thank you for your review!
Trusted Agent profile Β· Longbenton
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1,120 reviews across 1 platform
Killingworth, Longbenton, NE12 5AS
Simple Life's office in Longbenton, at Killingworth, is rated 3.9 out of 5 across 1,120 reviews on 1 platform.
Every review we hold for the Longbenton office, from every platform, shown as written. First names only.
5/5
Speedy responded and very helpful.
Quick response and very helpful
Thank you for your review!
5/5
Awesome property and customer care wasβ¦
Awesome property and customer care was top notch. Thank you for the welcome package
Thank you for taking the time to comment Rhamses! We hope you're feeling at home already.
5/5
Fantastic service
Fantastic service, professional throughout our moving in process and nothing was too much to ask.
Thank you for sharing your wonderful experience with us Steven!
4/5
Thank you kate peel
Thank you kate peel! For a job well done,you never get tired of my calls.
Thank you so much for sharing! We're always here to help! We will make Kate aware of your lovely comments.
5/5
Thankyou to Catalina for her work inβ¦
Thankyou to Catalina for her work in putting us forward for our dream move.
Thank you for your review Margaret! We're delighted to hear you feel this way about your new home! We will make sure that Catalina gets a copy of your review.
5/5
Excellent communication and extremelyβ¦
Excellent communication and extremely efficient. Would highly recommend
Thank you for taking the time to write us a review Dominic!
5/5
Very easy and efficient to deal withβ¦
Very easy and efficient to deal with when finding our new rental home.
Thank you so much for sharing Jonna!
5/5
Amazing
Amazing. Very friendly and helpful the process was really fast and simple.Beautiful homes.Highly recommend
Thanks so much for taking the time to review Lauren! We hope you'll be happy in your home.
5/5
Simple
Simple!! So far so good, just waiting on the property to be finished..
Thank you for your review Natasha! Pleased that everything has been made simple for you!
1/5
ππ
ππππ we canβt have the house
Hi Marli, Weβre sorry to hear of your disappointment. Due to GDPR, we are unable to disclose further information around your application over Trust Pilot. I believe the team have discussed the situation with you over the phone and they would be happy to go over any further details if youβd like to give them a call.
5/5
I had jade help me and she has been soβ¦
I had jade help me and she has been so helpful reallt friendly
Hi Nicole, Thank you for your feedback. We will make sure that Jade gets a copy of your compliments!
5/5
All good so far
All good so far, no conplaints at all everything is going smoothly:)
Thank you for sharing Lewis!
5/5
Kind and helpful canβt wait to move in
Lovely homes canβt wait to move in
Thank you for your review Elizabeth!
5/5
Good
Very friendly service
Thank you for your review Klaudia!
5/5
Brilliant and quick service
Brilliant and quick service, they were helpful with any queries.
Thank you for your wonderful feedback Thomas!
4/5
Went really well at first
Went really well at first, but was let down in the final huddle
Hello,Thank you for your 4 star review. We're delighted that you had a great start to your journey with us. We're also sorry to hear that you feel that you have been let down at a later stage. We have checked your records and we're pleased to see that your asset manager already has everything in hand for you.
4/5
Very professional
Very professional. I am very pleased
Thank you for your review!
4/5
Beautiful home only that the rooms areβ¦
Beautiful home only that the rooms are quite small
Thank you for your great review Leo, we're pleased to know that you are enjoying your home! If you would like to move to a larger house type, then please just let us know toward the end of your current tenancy and we can help you to find another home suitable for you!
5/5
Great service with an excellent β¦
Great service with an excellent Professional attitude. Many thanks to all supporting stuffπ
Thank you so much for your wonderful feedback Wadhah!
2/5
Why do I have to wait ages to get myβ¦
Why do I have to wait ages to get my repairs done
Hi Tarek,Thank you for getting in touch. We can see that you had reported a door chain that needed fixing late last year. The contractor marked this as completed, so our team tried to contact you a number of times to makes sure everything was satisfactory, but we were unable to reach you.To date, we havenβt received any further maintenance request through FixFlo so since leaving your review our head of asset management has called to make sure everything is ok with your property. I am pleased to see that we now have a list of works from you which are being seen to promptly.
3/5
Thank
Thank you the rent is too expensive can you please reduce it.
Hi Khaled, Our rents are based on the local market. We appreciate we're not the cheapest but we feel our rents are in line with the standard of our homes and service. We always like to be as accommodating as we can, so should our resident's circumstances change so we would be happy to look in to other cheaper property types to suit your budget if you would like us to. Please feel free to give our friendly team a call.
5/5
Fantastic communication and promptyβ¦
Fantastic communication and prompty reply!!!! Can't wait to move in!!!
Thank you Louise! We are looking forward to getting you moved in to your new home!
5/5
I'm so pleased to talk to office staffβ¦
I'm so pleased to talk to office staff and they have been fabulous
Hi Sobia,Thank you for taking the time to write a review and we're pleased to hear that you've had an excellent service from our office staff.
5/5
Helpful staff and explained clearly inβ¦
Helpful staff and explained clearly in details
Thank you for sharing your experience with us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Simple Life hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longbenton.