Trusted Agent profile Β· Longbenton

Simple Life Longbenton reviews

3.9

β˜…β˜…β˜…β˜…β˜… Good

1,120 reviews across 1 platform

Killingworth, Longbenton, NE12 5AS

Simple Life's office in Longbenton, at Killingworth, is rated 3.9 out of 5 across 1,120 reviews on 1 platform.

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1,120

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Longbenton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Speedy responded and very helpful.

Quick response and very helpful

KlyLs Β· 23 November 2022

Agent replied Β· 17 June 2024

Thank you for your review!

5/5

Trustpilot

Awesome property and customer care was…

Awesome property and customer care was top notch. Thank you for the welcome package

Rhamses Β· 30 August 2021

Agent replied Β· 17 June 2024

Thank you for taking the time to comment Rhamses! We hope you're feeling at home already.

5/5

Trustpilot

Fantastic service

Fantastic service, professional throughout our moving in process and nothing was too much to ask.

Steven Β· 14 June 2021

Agent replied Β· 17 June 2024

Thank you for sharing your wonderful experience with us Steven!

4/5

Trustpilot

Thank you kate peel

Thank you kate peel! For a job well done,you never get tired of my calls.

Taiwo Β· 26 May 2021

Agent replied Β· 17 June 2024

Thank you so much for sharing! We're always here to help! We will make Kate aware of your lovely comments.

5/5

Trustpilot

Thankyou to Catalina for her work in…

Thankyou to Catalina for her work in putting us forward for our dream move.

Margaret Β· 27 July 2021

Agent replied Β· 17 June 2024

Thank you for your review Margaret! We're delighted to hear you feel this way about your new home! We will make sure that Catalina gets a copy of your review.

5/5

Trustpilot

Excellent communication and extremely…

Excellent communication and extremely efficient. Would highly recommend

Dominic Β· 23 June 2022

Agent replied Β· 17 June 2024

Thank you for taking the time to write us a review Dominic!

5/5

Trustpilot

Very easy and efficient to deal with…

Very easy and efficient to deal with when finding our new rental home.

Jonna Β· 27 September 2021

Agent replied Β· 17 June 2024

Thank you so much for sharing Jonna!

5/5

Trustpilot

Amazing

Amazing. Very friendly and helpful the process was really fast and simple.Beautiful homes.Highly recommend

Lauren Β· 20 July 2021

Agent replied Β· 17 June 2024

Thanks so much for taking the time to review Lauren! We hope you'll be happy in your home.

5/5

Trustpilot

Simple

Simple!! So far so good, just waiting on the property to be finished..

Natasha Β· 16 September 2021

Agent replied Β· 17 June 2024

Thank you for your review Natasha! Pleased that everything has been made simple for you!

1/5

Trustpilot

😭😭

😭😭😭😭 we can’t have the house

Marli Β· 8 September 2022

Agent replied Β· 17 June 2024

Hi Marli, We’re sorry to hear of your disappointment. Due to GDPR, we are unable to disclose further information around your application over Trust Pilot. I believe the team have discussed the situation with you over the phone and they would be happy to go over any further details if you’d like to give them a call.

5/5

Trustpilot

I had jade help me and she has been so…

I had jade help me and she has been so helpful reallt friendly

Nicole Β· 16 August 2021

Agent replied Β· 17 June 2024

Hi Nicole, Thank you for your feedback. We will make sure that Jade gets a copy of your compliments!

5/5

Trustpilot

All good so far

All good so far, no conplaints at all everything is going smoothly:)

Lewis Β· 16 September 2021

Agent replied Β· 17 June 2024

Thank you for sharing Lewis!

5/5

Trustpilot

Kind and helpful can’t wait to move in

Lovely homes can’t wait to move in

Elizabeth Β· 13 June 2022

Agent replied Β· 17 June 2024

Thank you for your review Elizabeth!

5/5

Trustpilot

Good

Very friendly service

Klaudia Β· 20 November 2022

Agent replied Β· 17 June 2024

Thank you for your review Klaudia!

5/5

Trustpilot

Brilliant and quick service

Brilliant and quick service, they were helpful with any queries.

Thomas Β· 28 December 2021

Agent replied Β· 17 June 2024

Thank you for your wonderful feedback Thomas!

4/5

Trustpilot

Went really well at first

Went really well at first, but was let down in the final huddle

Customer Β· 16 June 2021

Agent replied Β· 17 June 2024

Hello,Thank you for your 4 star review. We're delighted that you had a great start to your journey with us. We're also sorry to hear that you feel that you have been let down at a later stage. We have checked your records and we're pleased to see that your asset manager already has everything in hand for you.

4/5

Trustpilot

Very professional

Very professional. I am very pleased

Srinivasan Β· 18 June 2022

Agent replied Β· 17 June 2024

Thank you for your review!

4/5

Trustpilot

Beautiful home only that the rooms are…

Beautiful home only that the rooms are quite small

Leo Β· 9 January 2022

Agent replied Β· 17 June 2024

Thank you for your great review Leo, we're pleased to know that you are enjoying your home! If you would like to move to a larger house type, then please just let us know toward the end of your current tenancy and we can help you to find another home suitable for you!

5/5

Trustpilot

Great service with an excellent …

Great service with an excellent Professional attitude. Many thanks to all supporting stuffπŸ‘Œ

Wadhah Β· 16 April 2021

Agent replied Β· 17 June 2024

Thank you so much for your wonderful feedback Wadhah!

2/5

Trustpilot

Why do I have to wait ages to get my…

Why do I have to wait ages to get my repairs done

Tarek Β· 2 June 2021

Agent replied Β· 17 June 2024

Hi Tarek,Thank you for getting in touch. We can see that you had reported a door chain that needed fixing late last year. The contractor marked this as completed, so our team tried to contact you a number of times to makes sure everything was satisfactory, but we were unable to reach you.To date, we haven’t received any further maintenance request through FixFlo so since leaving your review our head of asset management has called to make sure everything is ok with your property. I am pleased to see that we now have a list of works from you which are being seen to promptly.

3/5

Trustpilot

Thank

Thank you the rent is too expensive can you please reduce it.

Khaled Β· 27 May 2021

Agent replied Β· 17 June 2024

Hi Khaled, Our rents are based on the local market. We appreciate we're not the cheapest but we feel our rents are in line with the standard of our homes and service. We always like to be as accommodating as we can, so should our resident's circumstances change so we would be happy to look in to other cheaper property types to suit your budget if you would like us to. Please feel free to give our friendly team a call.

5/5

Trustpilot

Fantastic communication and prompty…

Fantastic communication and prompty reply!!!! Can't wait to move in!!!

Louise Β· 24 September 2021

Agent replied Β· 17 June 2024

Thank you Louise! We are looking forward to getting you moved in to your new home!

5/5

Trustpilot

I'm so pleased to talk to office staff…

I'm so pleased to talk to office staff and they have been fabulous

Sobia Β· 12 February 2021

Agent replied Β· 17 June 2024

Hi Sobia,Thank you for taking the time to write a review and we're pleased to hear that you've had an excellent service from our office staff.

5/5

Trustpilot

Helpful staff and explained clearly in…

Helpful staff and explained clearly in details

F Β· 10 March 2022

Agent replied Β· 17 June 2024

Thank you for sharing your experience with us!

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