Trusted Agent profile · Longbenton
★★★★★
1,119 reviews across 1 platform
Killingworth, Longbenton, NE12 5AS
Simple Life's office in Longbenton, at Killingworth, is rated 3.9 out of 5 across 1,119 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Simple Life hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longbenton.
Every review we hold for the Longbenton office, from every platform, shown as written. First names only.
5/5
TrustpilotThe house was very neat and clean and…
The house was very neat and clean and they gave us a welcome box filled with things, which was really nice of them. Very happy with their service
Thank you got your review! We're pleased to hear that you're happy with your home and your welcome box!
4/5
TrustpilotFingers Crossed
So far so good trying to rent a house in Wigan next to my daughter they have been efficient quick and friendly
Thank you for your comments - fingers crossed we can have you moved in soon!
5/5
TrustpilotThank you to the entire simplelifehomes…
Thank you to the entire simplelifehomes family!!!Our home is beautiful and suits our family really well. Despite the pandemic their services have been amazing,reliable and efficient. Great job to the entire team!!!
Hello, thank you for taking the time to leave such a lovely review. We're so pleased that you've had such a wonderful experience. We wish you lots of happiness in your home!
5/5
TrustpilotBrilliant service Jack thanks a lot…
Brilliant service Jack thanks a lot mate 🍻
Thank you so much Ryan!
5/5
TrustpilotHonestly this is best renting company…
Honestly this is best renting company I’ve ever experienced! Love the way simple life get residents involved in different activities on monthly basis and residents get money vouchers for getting involved!
Thank you for taking the time to write a review Victoria. We have a huge focus on the communities we build and it is important to us that residents feel like they belong and they are treated as valued customers, so we're pleased to hear that you love all our social activities!
5/5
TrustpilotThis is the first time I have heard of…
This is the first time I have heard of this company, and from my initial phone call they have been very professional and responded very quickly to my phone calls and emails.
Thank you for your review Colin! We hope we are able to find the right home for you and to have you as a Simple Life resident very soon!
5/5
TrustpilotThe apartment is of high standard and…
The apartment is of high standard and everything is as said from video viewing.
Thank you Nicholas!
5/5
TrustpilotGreat service so far
At referencing stage currently but more than happy with the extremely quick turn around and all the help from Rebecca, we look forward to moving with Simple Life!
Thank you for your review Ayisha. Please to hear that Rebecca looked after you well and we look forward to getting you moved in!
5/5
TrustpilotAmazing service
Amazing service from Ryan.Easy and straightforward.I always received quick responses to any inquiry.
Thank you for your review Mahmoud!
5/5
TrustpilotReview
Always very quick and efficient, if there was any issues they were very helpful and quick to respond. Really live up to the company name, makes your life so simple!
This is fabulous, thank you Luke! So pleased that we're able to make life that little bit easier.
5/5
TrustpilotGreat approach towards the future tenants
Nothing but good things to say about Simple Life and Rebecca who has been very helpful throughout the whole process.Very organised, professional and easy to communicate with.
Thank you so much for your feedback Daniel! We will pass on your kind words to Rebecca!
5/5
TrustpilotAbsolute pleasure to deal with so far…
Absolute pleasure to deal with so far and a very good team that you have Hopefully we get our house confirmed today 👍
Thanks for taking the time to leave a review Colin! Looking forward to getting you moved in!
5/5
TrustpilotBeen really helpful so far and really…
Been really helpful so far and really polite really good experience
Thank you for your review Kyara!
1/5
TrustpilotThey kept more my deposit even tho they…
They kept more my deposit even tho they didn’t accept me no where did they say they keep it
Hi Adam,We’re sorry to hear that your holding deposit was withheld. Our terms and conditions around releasing a holding deposit is clearly stipulated in both our application/holding deposit email communications and on our fees document, available both on our website, in our email comms and on our development marketing brochures.We are unable to discuss details of your application over a public forum like Trust Pilot for data protection purposes, but if you have any questions on the outcome of your application, the team would be happy to chat through with you over the phone.
5/5
TrustpilotThe professionalism of Simple Life Staff
I love the professionalism at which the staff handles issues and treat matter with all urgency
Thank you for sharing John!
3/5
TrustpilotCommunication could be better
Being honest, my experience so far has been easy although communication at some parts could have been better and emails don't always get responded to which is slightly annoying
Hi Kee,Thank you for your email. We have looked in to our response times for all your enquiries and we are pleased to see that on all occasions the team has responded within 24 hours, if not a lot sooner. If you do not feel this is the case, please could you send us some more information to marketing@simplelifehomes.co.uk and we will happily look in to this.
5/5
TrustpilotHighly recommended company
A very pleasant and smooth experience, thanks to the high efficiency and quality service of the leasing team, I highly recommend this company.
Thank you! We're really pleased to hear that everything was made nice and easy for you!
5/5
TrustpilotGreat level of communication!!
Great level of communication and they go out of their way to help.
Thank you for your review Claire!
5/5
TrustpilotThe team was very professional and it…
The team was very professional and it was easy to reach and engage with them during the initial conversations. Very reachable too
Thank you for your review Francis! We're pleased we could be of help!
5/5
TrustpilotAll the staff was very friendly
All the staff was very friendly, fast to respond and helpful.I’m glad I found a place with Simple life! Can’t wait to move in.Thank you !
Thank you Carla! We look forward to getting you moved in and settled in your new home!
4/5
TrustpilotThis is a great house and a good…
This is a great house and a good company. One down side is we haven't got a sign for Broardside Avenue this often causes confusion for delivery drivers.
Hi Terry, Thank you for your review! We’re delighted that you’re happy with your home and our services. Thank you for flagging the issues around the street sign. This is something that house builder should have had implemented on completion of the street. We are picking this up internally to ensure that one is put in place shortly!
4/5
TrustpilotExcellent customer service
After enquiring about a property I was emailed straight back. Jade who dealt with my enquires was extremely helpful and when spoken to over the phone was very friendly.
Thank you for taking the time to leave a review Emily! We will make sure your lovely feedback is shared with Jade.
5/5
TrustpilotExcellent straight forward service and…
Excellent straight forward service and everyone I spoke to was polite and very helpful, Courtney in particular helped right from the start. Thanks for all your help! Highly recommended
Thank you for your review Gavin. We're pleased you've had a brilliant customer experience with us. We shall make sure that we relay your kind feedback to Courtney.
5/5
TrustpilotGeorge my property manager has been…
George my property manager has been nothing but helpful with anything I have needed since moving moving my beautiful home thankyou George and thankyou simple life homes !
Hello, thank you so much for taking the time to leave us a review. We're delighted that you're having a wonderful and helpful experience. We wish you many more happy years to come in your Simple Life home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Simple Life hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longbenton.
