Trusted Agent profile · Long Eaton

Robert Ellis Long Eaton reviews

★★★★★ Excellent

476 reviews across 2 platforms

5 Derby Road, Long Eaton, NG10 1LU

Robert Ellis's office in Long Eaton, at 5 Derby Road, is rated 4.7 out of 5 across 476 reviews on two platforms, including 459 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.

Google logo

4.7 / 5

459

Reviews on Google

This office

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Robert Ellis Long Eaton

Robert Ellis Estate Agents have been helping people across Nottingham to buy, sell, rent and let their homes and properties for over 30 years. We have an experienced team of friendly estate agents who understand the Nottinghamshire market, and have the knowledge and tools to successfully manage both residential sales and commercial sales. If you’re taking your first steps on the property ladder or looking to upgrade, we can also help with an experienced mortgage adviser to make sure your finances are in shape for the new commitment you’re looking to make.

Awards

The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Long Eaton office, from every platform, shown as written. First names only.

5/5

Google

Just completed a house purchase through Robert Ellis. Emma was excellent, friendly, great communication and responsive. Would definitely recommend them.PositiveResponsiveness, Professionalism

Em · 20 June 2021

Agent replied · 9 January 2025

Dear Em B, Thank you for your exceptional review. We are delighted to hear that your house purchase experience with Robert Ellis Estate Agents Long Eaton met your expectations. Emma's professionalism and responsiveness are qualities we take pride in. Your recommendation is invaluable to us, and we truly appreciate your kind words. Should you need any further assistance, please do not hesitate to reach out. Sincerely, Robert Ellis Estate Agents Long Eaton

5/5

Google

Having just completed on a sale and purchase through Robert Ellis I cannot recommend them enough! Throughout the whole process from start to finish Emma has kept us informed and was very quick to respond to queries (even outside office hours) which was greatly appreciated. She is extremely knowledgeable of the process and communication throughout the chain was very efficient. I would definitely use Robert Ellis again. Thanks EmmaPositiveProfessionalism

Jenny · 20 June 2021

Agent replied · 24 October 2024

Dear Jenny Hosker, Thank you for your outstanding review. We are thrilled to hear about your positive experience with Robert Ellis Estate Agents Long Eaton. Emma is indeed a valuable asset to our team, and your commendations on her efficiency and professionalism are greatly appreciated. We are delighted that we could assist you smoothly through your sale and purchase. Your recommendation means a lot to us. Robert Ellis Estate Agents Long Eaton

5/5

Google

We had a great experience buying our home through Robert Ellis. We were guided by Leah throughout the whole process and are really grateful for this. We would definitely recommend!

Chloe · 24 September 2024

Agent replied · 24 October 2024

Dear Chloe, Thank you very much for your glowing 5-star review. We are thrilled to hear that you had a positive experience with our business. Your feedback is greatly appreciated and it motivates us to continue delivering exceptional service. Best regards, Robert Ellis

5/5

Google

Excellent service when selling a property at Robert Ellis in Long Eaton. Mark was particularly helpful in supporting us through the process. Would recommend them to others.

Chris · 5 July 2019

Agent replied · 4 July 2023

Thank you Chris & Sonia for your review and for taking the time to submit this to Google, this is greatly appreciated.

5/5

Google

Luke from Robert Ellis was fantastic to work with. He was very positive about our property & negotiated & sold it very quickly. He was very proactive and very good at communicating. His support and professionalism made a very emotional process for us as good as it could be. I would thoroughly recommend Robert Ellis and Luke in particular.

Freda · 7 October 2022

Agent replied · 24 October 2024

Dear Freda, Thank you for your outstanding review. Best regards, The Team at Robert Ellis

5/5

Google

Excellent service when selling a property at Robert Ellis in Long Eaton. Mark was particularly helpful in supporting us through the process. Would recommend them to others.

Chris · 31 March 2019

Agent replied

Thank you Chris & Sonia for your review and for taking the time to submit this to Google, this is greatly appreciated.

5/5

Google

Me and my partner viewed a property with Ella this afternoon. The level of service was fantastic, she was professional, extremely friendly and knowledgeable. A breath of fresh air.

Mr · 24 September 2024

Agent replied · 24 October 2024

Dear Mr Numba, Thank you for your outstanding 5-star review for Robert Ellis. We are delighted to hear that your experience with us met your expectations. Your feedback is invaluable, and we truly appreciate your support and trust in our services. We are committed to consistently delivering exceptional experiences to valued clients like you. Best regards, The team at Robert Ellis

5/5

Google

A massive thank you to Courtney for making our journey to buying our first home very straight forward. She was always their to answer any questions and willing to go the extra mile to get us over the line. I couldn't be happier with the service and would definitely use Robert Ellis in the future.

Laura · 30 March 2020

5/5

Google

Excellent service from start to finish. Extremely helpful with the process. Huge thank you to Caroline at Long Eaton branch. Highly recommend.

Craig · 30 March 2020

Agent replied

Thank you for taking the time to leave this five star review, and recommending our services.

5/5

Google

Joley was excellent in helping us with the purchase of a property at auction, speedy, friendly and efficient. Wouldn’t hesitate to contact her again

Milly · 15 January 2024

5/5

Google

Would highly recommend Robert Ellis.Holly really went the extra mile for me and the stress of moving a whole lot easier

Joe · 12 December 2024

Agent replied · 26 December 2024

Dear Joe J, Thank you for rating us with 5 stars. We truly appreciate your positive feedback and are delighted to know you had a great experience with us. Your satisfaction is our priority, and your review serves as a significant motivation for our team. We look forward to serving you again in the future. Sincerely, Robert Ellis Estate Agents Long Eaton

5/5

Trustpilot

Above and beyond

Although Robert Ellis wasn’t my estate agents they were the agents of the property my dad was buying Debbie Marlow (Stapleford Branch) was excellent and very informative her and the rest of the team were very helpful

Peter · 28 June 2025

5/5

Google

I appreciate all help from Robert Ellis Estate Agents in Long Eaton. I have done a few viewings with them and they are always very helpful. They will provide necessary information and answer any questions you may have. I did a few of my viewings with Morgan and she is very kind and respectful. Until next time 🙂

Kamil · 4 June 2022

Agent replied · 24 October 2024

Dear Kamil, Thank you for your glowing review. We are thrilled to hear about your positive experience with Robert Ellis Estate Agents. Best regards, The Team at Robert Ellis

5/5

Google

We have used Robert Ellis a number of times over the years and they have always been excellent. All the staff I have dealt with have been polite, efficient and thoroughly professional. We received exceptional service from Caroline Dunn who has gone several extra miles for us in our recent sale.

Chris · 29 January 2023

Agent replied · 24 October 2024

Dear Chris Judson, Thank you for taking the time to share your experience with us. We are thrilled to hear about your satisfaction with our services and the exceptional assistance provided by Caroline Dunn. Your kind words regarding our staff's professionalism and dedication are greatly appreciated. We look forward to serving you again in the future. Best regards, The team at Robert Ellis

5/5

Google

We are at the start of our house buying journey and Holly at Long Eaton has been more than helpful at arranging viewings, mortgage advice and talking us through the process. We look forward to continue dealing with her and Robert Ellis.

Sarah · 30 March 2022

5/5

Google

I found that all the staff at Robert Ellis were very personable and highly professional. A good sense of humour was also very much appreciated. I was kept fully up to date throughout the advertising period and sale. Always a stressful time, Robert Ellis staff made the experience as stress free and pleasurable as possible. Many thanks once again to Mark and all the staff. The very best regards, George Bullers

George · 1 May 2018

Agent replied

Many thanks for taking the time to submit a Google review, this is greatly appreciated.

5/5

Google

Had a viewing at a flat in toton with Soon to be mother in law with Will showing us around. He gave us great information and even showed us a second flat close by that was a lovely property as well. Been helpful in the applications and always happy to answer any questions, couldn’t ask for more!

James · 30 March 2022

Agent replied · 24 October 2024

Dear James Elliott, Thank you for your exceptional review. We're delighted to hear about your positive experience with Will during your property viewings in Toton. It's our priority to ensure that each client receives comprehensive information and support throughout the process. Your kind words affirm our dedication to service excellence. We look forward to assisting you further. Robert Ellis Estate Agents Long Eaton

5/5

Google

Estate agents in general have something of a reputation, sometimes sadly justified, however not in this case. I have now dealt with Robert Ellis Long Eaton for both letting and subsequently buying and the experience has been the best I've encountered in a long while and I've lived in various places around the country. They are never less than courteous and know their business inside out.

Stephen · 30 April 2020

Agent replied · 24 October 2024

Dear Stephen Sturgess, Thank you for your exceptional five-star review. We are delighted to hear that your experiences with Robert Ellis Estate Agents Long Eaton, both in letting and buying, have been the best you've encountered. Our team takes great pride in providing courteous and knowledgeable service, and your kind words validate our efforts. We look forward to assisting you in the future. Sincerely, Robert Ellis Estate Agents Long Eaton

5/5

Google

Recently completed a purchase of a property via Robert Ellis Long Eaton. Holly T was fantastic from start to finish. Kept me updated throughout the process.

Sarah · 25 July 2024

Agent replied · 24 October 2024

Dear Sarah Ward, Thank you for your glowing 5-star review. We are thrilled to hear about your positive experience and truly appreciate your kind words. Your satisfaction is our top priority, and your feedback affirms the hard work we put into ensuring our services meet expectations. We look forward to serving you again and maintaining this standard of excellence. Best regards, The team at Robert Ellis

5/5

Google

Neil and the team were excellent at helping me to buy my property. I could not recommend them highly enough.

Helen · 31 March 2019

Agent replied

Many thanks for taking the time to submit a Google review, this is greatly appreciated.

5/5

Google

Dawn Stokes took us through the journey of buying our first home with rock solid professionalism and always responded to our queries swiftly. We greatly appreciate her work and the team overall have always been warm and helpful.

Shane · 17 November 2023

Agent replied · 19 June 2024

Dear Shane Thompson-Ward, Thank you for your generous 5-star review. We're thrilled to hear that you had such a positive experience with Dawn and our team at Robert Ellis during your first home buying process. Your commendation for our professionalism and customer service is greatly appreciated. Rest assured, we continue to strive to provide our clients the finest service. Looking forward to assisting you with your future property needs. Best Regards, Robert Ellis

5/5

Google

Ms Caroline Dunn was excellent all the way through the selling and buying process, really helpful with queries and questions, highly recommended robert Ellis, when you do ask for Caroline

Richard · 9 March 2023

5/5

Google

Professional and very supportive and empathetic with the passing of my mother in law who was a tenant in a property managed by them. Matters were resolved quickly and amicably

Eddie · 28 February 2023

5/5

Google

I have used Robert Ellis Long Eaton to rent and sell properties. I have been very happy with responsiveness, efficiency and personal service. With reference to the lettings side specifically, they are much more "user friendly' and better value for money that the agents I have for another property I rent (albeit that one is in London). I am very happy to recommend them to anyone.

Jacqui · 31 March 2019

Agent replied

Many thanks Jacqui for taking the time to submit a Google review for your experience you’ve received in both selling and letting through Robert Ellis, this is greatly appreciated.

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Questions about Robert Ellis Long Eaton

Has Robert Ellis won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Ellis, Long Eaton won Trusted Agent; Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold.

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