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★★★★★
318 reviews across 4 platforms
31 Tamworth Road, Long Eaton & Beeston NG10 1JF
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Belvoir's Long Eaton & Beeston office at 31 Tamworth Road is rated 4.9 out of 5 across 318 reviews on four platforms, including 220 Google reviews rated 4.8. Checked 9 October 2026.
220
Reviews on Google
This office
1
Reviews on View Agents
This office
86
Reviews on Direct reviews
This office
11
Reviews on AllAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Long Eaton & Beeston office, from every platform, shown as written. First names only.
5/5
GoogleFirst Class service from start to finish, both Francesca and Libby were fantastic, made the whole process easy and stress free, always kept me up-to-date every step of the way, I cannot thank them enough and would 100% recommend them to anyone looking to sell a property. Well done and thanks again !!
5/5
GoogleBelvoir are the letting agents in charge of the current property that my partner and I are renting, and I've so far been very pleased with the service that we've received. When we initially enquired about the property, there was some hesitation in our application due to us not being able to visit the property, but Belvoir advised us of the risks associated with this and still submitted our application regardless. We were informed that we'd offered the tenancy of the property and Belvoir were then helpful in helping us collate the relevant documents and set a move-in date. Since then, Belvoir have responded to our queries about the property promptly and have ensured at all times that everything in the property is working as and when required, and despite having to carry out some significant work to the house, Belvoir have been superb in ensuring this gets done. I would have no hesitation in recommending Belvoir as your letting agent, and would like to take this opportunity to thank for them their help thus far.
4/5
GoogleBelvoir long Eaton were very efficient, helping us to perform complex restructuring work and quickly finding us tenants.
5/5
Direct reviewsFrancesca and her team are extremely professional. Over the years I have used their services many times, on each and every occasion it has been excellent. I highly recommend.
5/5
GoogleVery good from day one back in 2014 after being shown around 2 flats by a very friendly agent, I have always had a very quick response from anything I have had to approach Belvoir for. They have kept the same staff too throughout and that says a lot when staff stay with a company I feel. You hear stories about some agents but Belvoir in Long Eaton I could not fault.PositiveResponsiveness, Quality, Professionalism
Hi Simon, thank you very much for your lovely review. We are very grateful for this. With Thanks, Belvoir Long Eaton and Beeston
5/5
GoogleVery pleased with the level of friendly and professional service received from Belvoir, Nottingham South West Office. Natasha has been an absolute diamond, she has gone above and beyond to ensure that the experience has been excellent, ensuring that I have been kept updated from beginning to end. I cannot thank her enough, thank you so much Natasha. Very happy!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBelvoir Long Eaton have been managing our property since 2016. Most recently Libby Mellors who was involved in tenant search had been a great help to us. Providing advice on screening and selection of prospective tenants; proactively keeping us updated when necessary, it was a very stress free experience whilst finding a right tenant on time was critical to ensure continued income therefore we didn’t have to be out of pocket for the mortgage repayment. Over the years we have had interactions with all the branch members who have always shown very prompt, fair and considerate approach to our interests.
5/5
Direct reviewsFirst Class service from start to finish, both Francesca and Libby were fantastic, made the whole process easy and stress free, always kept me up-to-date every step of the way, I cannot thank them enough and would 100% recommend them to anyone looking to sell a property. Well done and thanks again !!
1/5
GoogleBe-aware with this agent. They have lots of hidden cost. Their Please ensure that while leaving you will get your deposit back. I lost around 750GBP (deposit) + 410GBP (re-letting charges) since I had to vacate the house before end of tenure. This tenant expects the house to be in same condition while vacating. If the tenant is vacating after 11months will the house be in same condition. They try to squeeze you as much as possible. They do not consider or understand genuine reasons.
Dear Mr Kiran Muranjan, Thank you for your valuable feedback. We are disappointed to hear that you were not happy with the service received from Belvoir. We are an award winning agency in relation to customer service and take all complaints very seriously. We also have a transparent tenant fee structure which is detailed on our website, tenant application pack, tenancy agreement and in our office window. Our fees totally comply with Tenant Fee Ban which came into force on 1 June 2019. I understand that the landlord agreed to release you early from your contract and we negotiated the terms, which you agreed to. We do not feel it would be fair to comment on any other specific points raised in your review on a public forum, however if you wish to discuss this further please email us nottinghamsw@belvoir.co.uk or call on 01159724027. Kind Regards, Grant, Owner/Manager
5/5
GoogleLloyd and the team at Belvoir South West recently found tenants for me for a rental property in Eastwood. The process was very smooth from start to finish with viewings taking pace within hours of the property being marketed. Communication was perfect and the help and advice offered was great - special thanks to Julie for her support - would definitely recommend.
2/5
GoogleWritten from tenant's perspective. Positive: they are generally quite good and prompt with sorting out issues. Negatives: - expensive (high application fees, £60 moving out fee even if property is perfect and nothing on inventory damage, £30 fee just to photocopy a document eg passport) - cannot be trusted to deliver on commitments, in my experience (explanation below). I had a mattress to dispose of, arranged the disposal, and was informed there would be a fee. I contacted Belvoir to ask if my costs would be covered for this - they said they would try to get hold of the landlord to ask or, if they couldn't reach him, make a decision in the office. They called me back to say 'go ahead, just get an invoice, send it to us and we'll reimburse you'. I paid the mattress collection service, got an invoice, sent it to Belvoir, and then they said "oh, it turns out the landlord doesn't want to pay, sorry." After arguing that it was THEIR responsibility to reimburse me whether or not the landlord would cover it or not since THEY told me to go ahead and make the payment and that I WOULD be reimbursed, they said, "ok, we'll forward it to the landlord". I reminded them that the landlord's input didn't really matter, since the agreement was between me and Belvoir who said I would be reimbursed (they never mentioned that the reimbursement was dependent on the landlord's later answer or anything, they just said 'go ahead, pay, you'll be paid back'). Eventually they responded with "the landlord has reluctantly agreed to pay". So after lots of arguing, Belvoir soured my relationship with my landlord to cover their own mistake. Highly unprofessional and very disappointing, and they never even admitted to their mistake. They acted as if they'd done nothing wrong, and never apologised. This was all because I trusted them to deliver on their commitment that they made over the phone. It turns out they could not be trusted. Now, I make sure I get a written record of anything they say so that I have proof. Based on my experience, I would not recommend.
Dear Mr Ganghi, We appreciate you taking the time to review our business and I’m pleased that on the whole we have been prompt in dealing with your maintenance issues. I’m sorry to hear there has been some misunderstanding relating to the disposal of the mattress. The original mattress in situ belonged to the landlord and was deemed to be perfectly good for the purpose. After sleeping on the mattress you stated that it was lumpy and uncomfortable. We agreed to talk to the landlord and ask him whether he would consider replacing the mattress as a good will gesture. After some negotiating on your behalf we managed to secure you a new mattress from the landlord. There was a charge for taking the old mattress away and as the landlord was buying you a brand new mattress he considered it only reasonable for you to pay for the disposal of the old mattress. After you had raised your objections that you thought the cost of disposal would be taken care of by the landlord we once again went back to the landlord and he agreed to take care of this cost of £20, which you were reimbursed for. We take customer service very seriously and if you have any further issues, please don’t hesitate in contacting me. Grant Woolley
5/5
GoogleI have had excellent service from the great team at Belvoir during the past fourteen years. They go about their business in a polite, efficient manner and it's a pleasure to deal with them as a landlord. Thanks to Grant and the rest of the team I know my property is in safe hands 👍 …
5/5
GoogleLibby is very responsive and patient. She responds quickly to questions from me and is professional at all times. As a buyer, I would highly recommend her and Belvoir.
5/5
GoogleI've been renting a property from Belvoir for nearly 3 years and I can't thank enough to Natasha for all the help and support. Natasha is so friendly and caring glad she's back to the agency! Also I'd like to Francesca who's been very helpful as well. Thank you both for doing brilliant job!PositiveResponsiveness, Professionalism
5/5
GoogleThis is the first time renting a house on my own so it was all very daunting for me. However, the staff at Belvoir have been extremely helpful and have made it a great experience for me. I have already recommended them to my friends and family, keep up the good work! Also thank you to Natasha for all your help.
5/5
GoogleA big thank you to Natasha Lee and Francesca for their wonderful service. Approachable and highly professional.PositiveProfessionalism
Thank you for your kind words and positive review. It has been a pleasure working with you. Best wishes, The Team at Belvoir Long Eaton and Beeston
5/5
GoogleFirst time landlord and Francesca and the team made this seamless. I would definitely recommend. They’ve also got our tenant on board and quickly build a strong relationship. I’m busy and don’t have time for this so they’ve taken all the hassle away. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBelvoir were very informative about every aspect of the process of moving home, they were very quick and knowledgable about all the precedures and remained helpfull throughout. I would not hesitate to use these agents again and would recommend them in a heartbeat. Thankyou Belvoir for all your help
5/5
GoogleOne of our Tenants recently gave notice, always a worrying time for a Landlord keen on minimising void periods. Belvoir found me a new Tenant almost straight away, even before the previous Tenant moved out. The void period on this property is now only 2 days. That's a great job, thanks to Grant and his team.
4/5
GoogleAlways had excellent service. Only complaint is difficulty in getting into contact by telephone, particularly with Francesca. I think that maybe more support is required but am aware that this is part of Francesca’s development plan.
5/5
GoogleBelvoir got us into our new home very fast and easy. 100% recommend and will 100% use them again. Everyone there is very polite, and they check up on you to make sure everything's going well. They send and explain everything you need and can get a reply almost instantly. As first timers, this really made us feel comfortable, and we moved in with ease thanks to everyone at Belvoir. Thank you, we really appreciate everything you've done for us :).
5/5
GoogleI have recently purchased property through Belvoir Long Eaton and it was great experience. Libby Mellors who assited us throughout this purchase has been amazing. Thank you
5/5
GoogleI've been very impressed with the team at Belvoir Long Eaton during my application to rent. They have been professional, friendly, quick to respond and very helpful. I would highly recommend them!
5/5
View AgentsTenant's Review
I've been very impressed with the team at Belvoir Long Eaton during my application to rent. They have been professional, friendly, quick to respond and very helpful. I would highly recommend them!
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Belvoir's Long Eaton & Beeston office has 318 reviews across four platforms: 220 on Google, 1 on View Agents, 86 on Direct reviews, 11 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
Belvoir Long Eaton & Beeston is rated 4.9 out of 5 across all 318 reviews, and 4.8 out of 5 on Google from 220 reviews, checked 9 October 2026.
Belvoir Long Eaton & Beeston, 31 Tamworth Road, Long Eaton & Beeston NG10 1JF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.