Every review we hold for the Long Eaton & Beeston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBelvoir lettings at Long Eaton is a group of professional and dedicated agency team who has been overseeing properties of family members .
We first came to know Francesca and her team as very reliable and trustworthy , with good communication skills who are capable of making sound assessment and decisions as well as giving practical advice .
Reliability and trust are rare in this day and age, so strongly recommend themPositiveQuality, Professionalism
Hamad · 29 October 2024
Agent replied · 26 February 2025
Thank you Hamad for your kind words. We value your business and really appreciate your recommendation. Thank you again from all of the Team here at Belvoir Long Eaton and Beeston
★★★★★ 5/5
GoogleSales Manager Libby has been superb in helping us buy our first home! We had a total of 3 viewings where she was extremely professional, accommodating, informative and had open communication channels throughout. Libby has helped make the process much smoother and ourselves as buyers better-informed, the branch is much stronger with her at the helm! Thank you very much :)
Jamie · 28 December 2025
★★★★★ 5/5
GoogleBelvoir have been absolutley brilliant in helping to sell our home, sold within 2 weeks, Libby was a lovely proffesional person and nothing was too much trouble for her, after having it on the market with another agent for 6 months with not alot of interest. The whole sale was smooth and stress free, if needed again I would not hesitate in contacting Belvoir.
Linda · 24 September 2025
★★★★★ 5/5
AllAgents"Review..."
Fantastic customer care and service from the application process to renting our property.
Natasha has been in helping us a property to call home.All my (numerous) questions were promptly answered. Communication has been quick, effortless and very transparent. We are extremely grateful to Natasha and Libby her help and support in our relocation.Natasha was so understanding and made us feel very excited our chapter and would not hesitate to recommend Belvoir Lettings in the future. Thank you again!
Bella family(tenants)
Attilane · 28 February 2025
★★★★★ 4/5
GoogleLibby and her team did try to solve most of my queries whilst buying my property.
The seller wasn’t playing ball , even when requested that would’ve helped several of the parties involved, free up time & made the moves flows smoothly.
Anyway , thanks Libby for your patience & professional support during this stressful time.
Richard · 31 August 2025
★★★★★ 5/5
AllAgents"Absolutely fantastic agent..."
Absolutely fantastic agent that I have worked with for 15 years for my properties. They go the extra mile when assisting tenants and landlords and Francesca has been brilliant when dealing with a sensitive issue with a recent client. I have also used Belvoir to take over the running of an additional property where the prior agent mismanaged the tenant and the property entered into disrepair. Belvoir were exceptional dealing with and resolving these issues too
SJ · 24 December 2024
★★★★★ 5/5
GoogleI could not fault Francesca whatsoever, she went above and beyond and her efforts getting our house on the market so quickly and seamlessly was amazing (when we needed a very quick sale!) Libby was also great helping us with all of the processing beyond the scenes - thank you Belvoir and would definitely recommend above other local agents :)
Emma · 21 June 2025
★★★★★ 5/5
GoogleBelvoir have been amazing in this process! Libby was our estate agent and she was great! She was so helpful, patient and kind throughout the whole thing and couldn’t have asked for a better person! 10/10 recommend going with this estate agents
Leah · 28 November 2025
★★★★★ 5/5
GoogleBelvoir have an excellent team especially Gabrielle. She helped us find the property right for us and when things didn't go as planned she communicated with us througout which made the process 10x easier as there was no gaps in information which made everything easy. I would highly recommend Belvoir as their communication is 10/10.
Jack · 8 July 2025
★★★★★ 5/5
GoogleI worked with Natasha Lee as I was in the process of buying a property from them (sadly fell through now). I was very impressed with how responsive she was not just when I got in touch with her but actually keeping in touch.
Much more responsive then my solicitors I might add. My interaction was good , efficient and meaningful and I wouldn’t hesitate using Belovoir Long Eaton again.
Thanks Natasha your an absolute credit to the team keep on doing what your doing ! Xx
KayePositiveResponsiveness, Professionalism
Kamini · 1 January 2022
Agent replied · 31 December 2024
Hi Kamini,
Thank you for your wonderful review and very kind comments about Belvoir Long Eaton and Beeston and in particular Natasha. We are very grateful.
We hope to work with you again in the future.
Thank you again, Belvoir Long Eaton and Beston
★★★★★ 5/5
GoogleOur experience with Belvoir was amazing, we were first time time buyers and were very next to the process, it was all sorted very quickly and professional, Libby was our person of contact and she was amazing and finding things out and getting back to us quickly, we will definitely be using Belvoir again
Jessica · 21 June 2025
★★★★★ 5/5
GoogleRecently sold a property via belvoir. Libby helped me with this process. Her communications were prompt. Her attention to detail was amazing. She advised me on many things I feel most agents would not be bothered about. Thanks Libby and thanks belvoir
Philip · 21 October 2025
★★★★★ 5/5
GoogleBelvoir Long Eaton have been managing our property for the past 19 years. They are very efficient, great communicators & keep us fully informed with any events that may occur. They are a pleasure to deal with & we can thoroughly recommend them as Managing Agents. Thank you Francesca, Libby, Natasha & Rachel
Claudine · 28 June 2025
★★★★★ 5/5
GoogleI especially want to thank and appreciate Natasha for the Sale of my property, her professionalism, honesty, hard work, tenacity, dedication and going way beyond, giving 200% each time to make sure the Sale runs smoothly. From the time I decided to put the property up for sale she advised on valuation and she found a buyer for the property in just 2 weeks of putting on the market. I am just beyond words.
She has been so amazing and continues to work tirelessly to ensure the smooth completion of the Sale of my property and guiding me through each stage in the process and providing information needed to complete the sale, as the house sale process can be overwhelming.
Belvoir Long Eaton have been helping me manage my property the past 14 years, from getting top quality tenants to managing and maintaining my property. It has really been a good business relationship over the years. I’ve had no complaints at all.
Natasha and team (Grant, Francesca, Kerrie) have also been brilliant over the years with managing my property. Both Tenant and Landlord are always happy which can be a challenging task in the best of times. The property has been managed really well. Everything is done to such high standards and in the past 14 years the standard has been consistent.
Professionalism, dedication, reliability, tenacity is definitely an art that Belvoir long Eaton have mastered ever so well. Definitely worth 6 more stars!!!
Tee · 3 May 2021
Agent replied · 31 December 2024
Dear Mrs Efeturi,
Thank you so much for leaving us such a kind review, we thank you for your continued business over the last 14 years.
Thank you again, Belvoir Long Eaton and Beeston
★★★★★ 5/5
AllAgents"Excellent..."
Francesca has provided an excellent professional service and advice in my property search. She helped me navigate the leasehold property I was interested in with a calm manner and knowledgeable of the property sector. Francesca was always available at the end of the phoneemail and always supportive. Thank you Francesca and would recommend to any future house buyer.
Kulbir · 27 March 2025
★★★★★ 1/5
GoogleIf I could rate them 0 I would. Me and my partner went to Belvoir to rent for the first time, with troubles already occurring before we moved in ( landlords problem) by not removing the furniture Belvoir did sort this problem out and me and my partner thought everything would be amazing living together for the first time.
However mould was building up in the bathroom which took months to address and then finally grant came out to see it with a contractor and was very rude towards us both in this process, the contractor pointed out the windows wasn’t ceiled in the flat nor was there a working fire alarm! The mould has previously been painted over! We signed a 6 month contract and decided to leave after 4 months, you would think this is easy leaving seeing as the condition was attrotious! But no we had to have viewings to let some other poor lady move in and deal with the mould. After stating we would take this further to an ombudsmen we was told that we was making threats. Towards the end Sharee was the only helpful one, I would ring every day and was made to feel a pain, I could never get hold of grant he seemed disappear in to thin air. Please go to any other letting agents but this one I promise you its not worth the time, money or stress this company have caused me and my partner! To top the situation off I was diagnosed with, bronchitis and made asmatic due to the conditions of this property.
Chloe · 1 January 2021
Agent replied · 31 December 2024
Thank you for taking the time to leave a review, feedback is very important to us as a professional organization. I have investigated your comments and here are my findings. I received an email on the 12 November 2019 with your concerns regarding the flat and I arranged to visit with one of our contractors the very next day. Your partner was not present during this visit and at no stage was the contractor or I rude to you, Belvoir have only ever tried to help you. It is a legal requirement that each property level requires a functioning smoke detector, this was tested and working during the visit. You stated on your application form that you did not have any pets but it transpired from visits that you had three tanks of Geckos. Geckos need a temperature of 29/35 centigrade and a hydrometer to replicate their desert environment. Without ventilation and keeping these pets in a flat condensation will occur. You informed us that you were terminating your tenancy in December after only being in your contract for three months of a six month fixed contract. It was explained to you that you had signed a legally binding tenancy agreement which expired in March, but if you were really not happy in the property we would negotiate with the landlord to get you released. With our professional guidance the landlord agreed to release you on certain conditions and you were released on 19 December with a new tenant taking over occupancy on 20th December. I have taken the time to review the calls which were made into and out of the office, I can see that we did encourage you to take this further if you felt that you were not satisfied with our management of the property. From these calls I can see that we were proactive in speaking with the landlord to obtain a solution for both you and him and I am happy that all staff handled these conversations with professionalism, assurance and had both yours and the landlords best interests at heart. We carried out viewings with new prospective tenants with your permission in order to ensure you were released early as requested. We have been in regular contact with our new tenant who is not having any issues in regards to mould, we have also let this property to 12 tenants prior to your agreement and there is no record of damp or mould issues logged. At the top of the tenancy agreement which you signed there is the following paragraph - Please note this tenancy agreement is an important document. It may commit you to certain actions for the period of any fixed term and beyond. Please ensure that if you do not understand your legal rights you consult a housing advice centre, solicitor or Citizens Advice. Overall I'm very happy with the way Belvoir and all of the staff have handled this matter, however, if you wish to discuss this further, please do not hesitate to contact me directly. You already have my contact details. Yours Sincerely Grant Woolley
★★★★★ 5/5
GoogleWe had an absolutely fantastic experience with Belvoir Estate Agents from start to finish. Francesca and Libby truly went above and beyond in helping us sell our property, and nothing was ever too much trouble. We faced a few unexpected hurdles along the way that were completely out of our control, but they handled everything brilliantly with professionalism, care, and constant communication. Their support made what could have been a stressful process so much easier. We can’t thank them enough and would highly recommend Belvoir to anyone looking to sell their home!
Melissa · 23 December 2025
★★★★★ 5/5
GoogleLibby- thank you for accompanying my mum and i to our second viewing of a property on 05/11/25. I did want to add how great i think you are. You have a lovely manner about you and made both the viewings i have had really comfortable, i didn't feel rushed or pressured at all and you answered any questions i had.
Thanks again libby, you are a credit to Belvoir and hope you get told this often!!
Nicola · 23 November 2025
★★★★★ 5/5
GoogleWe requested a last minute inspection to Natasha on a house in Beeston. She and her team went miles head over heel to accommodate. We cannot be more grateful and thrilled that the house is now ours. Natasha and Belvoir team made buying a house such a breeze. She was wonderful, professional and very helpful. I recommend Natasha to anyone looking to do any real estate transaction.
Jack · 1 January 2022
Agent replied · 31 December 2024
Hi Jack,
Thank you for your kind words in relation to our team here at Belvoir Long Eaton and Beeston, we hope you will be very happy in your new home.
Best wishes, The Team at Belvoir Long Eaton and Beeston
★★★★★ 5/5
GoogleVery good service. Issues are addressed promptly and communication is excellent. There is a strong sense of trust and reliability with this agency. My main point of contact, Kerrie Townsend, has an attitude that is very professional, polite and reassuring both in writing and over the phone. I have been with many agents before and Belvoir have been easily the best so far.PositiveProfessionalism
David · 1 January 2022
Agent replied · 31 December 2024
Hi David, thank you for taking the time to leave us such a lovely review. It is great to know you are pleased with Kerrie and our services here at Belvoir. We aim to continue this excellent service. Thank you, once again, for your kind words. Belvoir Long Eaton and Beeston
★★★★★ 5/5
Direct reviewsDealt with Francesca initially, then mostly Libby for the remainder of the sale, which unfortunately was a long and difficult sale, although no fault of Belvoir. Always professional, approachable and helpful. Good communication - any email queries I sent were answered promptly. Polite, friendly and understanding (which was important to me, as there were many frustrating moments!) Thank you Francesca and Libby (and anyone else involved). We got there in the end! Would definitely recommend Belvoir Long Eaton.
Lynn · 7 September 2023
★★★★★ 5/5
GoogleGreat services from belvoir, and Libby was absolutely amazing. Communication was quick and efficient and the team couldn’t be more helpful with answering questions and contacting the sellers when required. Would highly recommend Belvoir.
Gemma · 21 June 2025
★★★★★ 5/5
GoogleJust wanted to say a big thank you to the team, especially Natasha who had been dealing with us. I cannot fault the service that I have received, not just on this occasion, but every time I have required their services.
I recommend Belvoir Long Eaton to anyone who is in need of friendly professional letting services.PositiveResponsiveness, Professionalism
Barry · 1 January 2022
Agent replied · 31 December 2024
Hi Barry, Thank you very much for your wonderful review, we are so pleased to hear you are happy with our services. Thank you for your continued business. We look forward to working with you in the future. Thank you, Belvoir Long Eaton and Beeston
★★★★★ 5/5
GoogleHaving placed properties with other local agents in the past, Belvoir Long Eaton have been the best. They consistently provide high levels of customer service and are extremely professional in all their dealings with me and my tenants. Natasha is always very helpful and works diligently on my behalf.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 1 January 2022
Agent replied · 31 December 2024
Hi Paul,
Thank you for taking the time to leave such a positive review for us here at Belvoir Long Eaton and Beeston.
Thank you for being such a long standing landlord of ours.
Best wishes, The team at Belvoir Long Eaton and Beeston
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