5/5
GoogleHerman was helpful, responsive and professional.
Agent replied · 27 February 2024
Hi Steve, we really appreciate the positive review. Thank you again for instructing Winkworth Palmers Green!
Trusted Agent profile · London
Verified
Winkworth Palmers Green reviews in London
★★★★★
254 reviews across 3 platforms
393 Green Lanes, London, N13 4JG
Part of Winkworth, see every office.
Winkworth's office in London, at 393 Green Lanes, is rated 4.9 out of 5 across 254 reviews on three platforms, including 191 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers24 reviews
We went with Winkworth as we had previously bought our place through them and had incredible service throughout our 9 month purchase (yes!! 9 months!). The sale ...Read all 24 from sellers
Buyers22 reviews
Marcelle was a great help from the start. It was thanks to Marcelle that everything in the purchase ran smoothly, she liaised with the seller and even both ...Read all 22 from buyers
Landlords1 review
I have used Winkworth Estate agents in palmers green for a number of years now To let out my property on Hazelwood lane Every tenant to date has been carefully ...Read the review from landlords
Awards
The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAhmet Hussein went above and beyond to help me with the purchase of my new home, an absolute gentleman
Agent replied · 27 February 2024
Hi Andy, thank you for the lovely review. It was an absolute pleasure dealing with you too, On behalf of the team at Winkworth Palmers Green, we wish you all the best in your new home.
5/5
View AgentsVery helpfull and professional estate agents
Ozi has been a great help for me on this long and painful process. I can not thank him enough for the great job he has done>
Agent replied · 14 December 2016
Hi Diana and Engjell, you were both a real pleasure to deal with and I am glad I was able to help you find a suitable home. Diana you were particularly helpful during the conveyancing process and I wish you all the very best in your new home :) If I can be of any assistance again in the future then please do let me know.. Kind regards Ozi Salih
5/5
GoogleExcellent Service!!!!! Great service throughout the purchase of our first home. Nick was really helpful and informative. Would 100% recommend both Winkworth and Nick!
Agent replied · 27 February 2024
Hi Niccie, congratulations to both you a Dan on the purchase of your first home. It was a pleasure to deal with both you and Dan see you next Thursday at our Palmers Green office for your keys.
5/5
GoogleOutstanding professional service from Ahmet, Nick and Laila during the sale of my parents' house. Highly recommended.
Agent replied · 27 February 2024
Hi Helena, it was an honor to be given the opportunity to act as your agent in selling your family home. We wish you well for the future.
5/5
GoogleAhmet and his team were very professional and I would have no hesitation in recommending this office.
5/5
GoogleProfessional communication, constant updates, highly recommend. Well done Curtis!
Agent replied · 3 June 2025
Thank you for your positive review regarding your experience with Curtis at Winkworth Palmers Green. Please don’t hesitate to get in touch if we can be of any assistance in the future. We would be delighted to help.
1/5
GoogleTotally agree with the previous comments that Letting team at Palmers Green office is not professional at all: taking all the details, promising to call and NEVER call back. I had to chase them for each enquiry I had. Very unhelpful. Really disappointed how someone in real estates can be that much careless.NegativeResponsiveness, Quality, Professionalism
Agent replied · 27 February 2024
Dear Laura, I am really sorry to say that we have no record of you ever having contacted us, let alone on several occasions as you imply. We digitally record every single call and email, so it’s a mystery how you could have called us several times without us having a record of at least some of them. And there is no reason why we would ignore an enquiry from you. Our whole business success depends on our helping tenants and landlords. As you will see from all the very kind comments we have received from previous reviewers, we have an excellent reputation for good service. Please call me on 0208 920 9909 and I will personally make sure you will not be disappointed with what our Lettings team can do for you. Best Regards, Nick Charalambous Director, Winkworth Palmers Green
5/5
View AgentsI was so pleased with the brilliant service from the palmers green branch The sale of the house went thru so smoothly I was kept upto date the whole time with the progress of the sale Ahmet and john are did a brilliant job Thank you very much Joseph Henderson
5/5
GoogleA big thank you to the support, friendliness and professionalism of the Winkworth, Palmers Green team. A special thanks you goes to Herman Hendrik Leferink who has been remarkably patient with my indecisiveness and demands. Wishing the team heaps of good wishes and continued success.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Hi Emma, thank you so much for the positive review! On behalf of the team at Winkworth Palmers Green, we wish you the very best in your new home.
5/5
View AgentsAmazing service from Ahmet and Nick in the sale of our property. They frankly put the estate agents who we were looking to buy from to shame. Nothing was too much bother and they went out of their way to make the sale go through. Would highly recommend.
5/5
GoogleWinkworth Palmers Green highly recommended for Selling. I would particularly like to mention Hetal Shah, always professional, thorough and overall made selling our buy to let flat a hassle free process. Thank you!
Agent replied · 27 February 2024
Hi Catherine, thank you so much for your wonderful review and for recommending Winkworth Palmers Green! We are delighted to hear that you had a hassle-free experience selling your flat with us. Hetal is indeed an invaluable member of our team, and we are pleased to hear that her involvement in the process was positive. We will make sure to pass on your kind words to her. We wish you the very best for the future.
5/5
GoogleVery happy with the on going support offered by Herman as we went through the purchasing process. He was adept at knowing when to support and how to pressure in order to get the whole process over the line.
Agent replied · 27 February 2024
Hi Jamie, thank you very much for taking the time to write a review - we are so pleased you had a positive experience buying through Winkworth Palmers Green, specifically with Herman. Good luck in your new home!
5/5
View AgentsLeila is a true professional who worked very hard to liaison with seller, solicitors and make the things happen, who is warm, calm, reliable, capable, like a sister to me. I highly recommend Leila to anyone. Winkworth is lucky to have such an asset.
1/5
GoogleCalled about a property I was interests in and tried to arrange a viewing. The Agent took all my information including what I'd consider important and sensitive. The agent promised to call back but she never did. These agencies get away with scamming the public for free geographical information. Avoid.
Agent replied · 27 February 2024
Dear Mr Mehmet, I have spoken to the staff at Winkworth Palmers Green, and no one has any recollection of you contacting our office. Can you let me know who you spoke to, how and when you made your enquiry? I note you had contacted us by email in January 2019, providing your address and phone number. We subsequently registered your details and kept you informed of potentially suitable properties. Your details were archived as you were no longer looking for a property. I look forward to hearing from you. Regards, Ahmet, Manager.
5/5
GoogleI can't fault the way Leila handled the recent sale of my flat. Right from the outset she was enthusiastic, positive and friendly. I was especially impressed by the way she kept all parties informed of progress in a professional, honest way, without being pushy. Well done and thank you, Leila!
Agent replied · 27 February 2024
Hello Ginya, thank you the lovely review, it was a real pleasure dealing with you. We wish you all the best for the future, and thank you once again for choosing Winkworth Palmers Green.
1/5
GoogleVery disappointed with rentals team. Called on Friday to arrange a viewing, lady was supoosed to call me when gets off the phone. She never did, had to call back next day Saturday, only for her to tell me that the house was taken yesterday. 👌 …
Agent replied · 27 February 2024
Dear Roland, Sorry to hear that you are disappointed, our records show that you called 5:35pm on Friday, so unfortunately, you would not have had the opportunity to view that day. The property you enquired about had received an offer on at 12pm Friday, we had an overwhelming response to this property and all the applicants that enquired were being called back in due course, we are sorry that we had not be able to get back to you before your second call at on Saturday afternoon.
5/5
GoogleVery friendly and professional staff. Eren was really helpful along the whole renting process, and Jayne helped us through the paperwork. I would definitely recommend this agency. It was a pleasure to work with them. Ester
5/5
GoogleFrom valuation and putting our property on the market to viewings and negotiations, and all the way through to completion of our sale, Winkworth provided an excellent service. A big thank you from us to all in the Palmers Green team!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Thank you Louis for taking the time to write us a review. It was a pleasure to assist you through the sale of your home and wish you and your family all the very best for the future.
5/5
GoogleAn excellent service from both the lettings and sales departments at Winkworths Parsons Green and Fulham. Tenants and a buyer were found quickly and estimates for rents and sales values bang on. A very professional team to be recommended.
5/5
View AgentsProfessional and efficient
Marcelle @ Winkworth Palmers Green held our hands as first time buyers all the way. She was always enthusiastic, professional and friendly. We felt she had total control and we were in very safe hands.
5/5
GoogleI'm really pleased I chose Winkworth Palmers Green to sell my mother's house. An outstanding, genuine and honest service. Our sales manager Herman, was brilliant throughout !
Agent replied · 27 February 2024
Thank you for your review and for choosing Winkworth Palmers Green to market your mother's house. We take pride in providing our clients with exceptional service and it's great to hear that we met your expectations. Thank you for your kind words and recommendation. We wish you and your mother all the best for the future.
5/5
View AgentsVery friendly and helpful staff!
Marcelle was fantastic. We were in a long and at times complicated chain but Marcelle was supportive and helpful at all times and proactively followed up the chain on outstanding actions to keep things moving.
5/5
GooglePerfect service, since I saw the advertisement and I contact them till we managed to rent the house. I dealt with Eren and he was very helpful throughout the whole process. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Winkworth Palmers Green
What do sellers say about Winkworth Palmers Green?
24 reviews from sellers, rated 5.0 out of 5 on average. For example, Athena wrote: "We went with Winkworth as we had previously bought our place through them and had incredible service throughout our 9 month purchase (yes!! 9 months!). The sale ..."
What do buyers say about Winkworth Palmers Green?
22 reviews from buyers, rated 5.0 out of 5 on average. For example, Maya wrote: "Marcelle was a great help from the start. It was thanks to Marcelle that everything in the purchase ran smoothly, she liaised with the seller and even both ..."
Has Winkworth won any awards?
Yes. In The Trusted Agent 2026 awards: Winkworth, London won Trusted Agent.
