Trusted Agent profile · London

Winkworth London reviews

4.6

★★★★★ Excellent

213 reviews across 2 platforms

97 Lordship Lane, London, SE22 8HU

Winkworth's office in London, at 97 Lordship Lane, is rated 4.6 out of 5 across 213 reviews on two platforms, including 212 Google reviews rated 4.6.

Google logo

4.6 / 5

212

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We moved to the UK just last year. Lots of things about finding and renting an apartment in a new country were juuust enough different to be confounding for us. Winkworth stepped in and made the process easy from the very start. They are always responsive, excellent communicators, and everyone on the team that I've encountered has gone above and beyond to help. Requesting and receiving maintenance is a breeze through their online system, and every contractor they've sent has been stellar. I only wish we could take them back to the states with us when we leave. Highly recommend!

Lauren · 25 August 2022

5/5

Google

We had such a great experience securing our rental with Sami Bartels! She was so responsive and helpful and patiently answered all of our questions. Thanks so much, Sami!

Sarah · 17 June 2025

1/5

Google

I arranged to view a property with my partner and 2 year old son. The agent arrived 30 minutes late. So we were left standing in the cold. I called the estate agency twice and was told on both occasions that someone would arrive in 6 minutes. When the agent arrived he was with another couple who he prioritised during the viewing. Very poor customer care overall.

Stephanie · 25 August 2023

1/5

Google

Have contacted Winkworth regarding 3 properties over the recent weeks on the day of the ad postings and have not received one acknowledgement, not even to inform me that the property may have been already been leased out or that they have received my communication. Rude.

Zoe · 25 August 2022

Agent replied · 24 August 2024

Good morning Zoe, Thank you for your review, however we have just checked through all enquiries via Rightmove, Zoopla and On The Market and cannot find an enquiry relating to your details. If you would like to give us a call on 0208 299 2722 or email us at dulwich@winkworth.co.uk we can get you registered and booked in to view. We will also be contacting the relevant portals to make sure that all enquiries have been sent through, as I hope you can appreciate it is alarming for us if we aren't receiving them. Kind regards, Winkworth Dulwich

1/5

Google

Sold my flat with them. Overall poor due to inexperienced staff and lack of communication and proactivity on their part. While it was a sale in a difficult market, I was surprised I had to make suggestions such as mailing the details to potential buyers and setting it up as a 'featured property' on Rightmove to drive interest. They finally got me an offer - but only at the point I was about to transfer to another agent.

Joseph · 25 August 2022

5/5

Google

Hello - I’ve had a good experience with one of your colleagues Archie. He’s made sorting our next move very easy and he’s been very reliable. Thanks

Ben · 27 January 2024

Agent replied · 24 August 2024

Hi Ben Thank you for your review! Best of luck with the move and good luck with everything! Kind regards, Archie & The Winkworth Team

5/5

Google

Great experience renting a flat through Winkworths. Claire managed all our paperwork and was very responsive and supportive throughout the process, helping us get through all the compliance with ease. Would recommend!

Yusra · 24 March 2025

5/5

Google

We both bought and sold via Winkworth and they were great throughout. They were careful to understand what we were looking for and actively ensured they kept an eye out for properties that fit the bill, When selling, they gave us an honest assessment of our property and kept us fully informed throughout the selling process. Despite the challenges of selling properties during lockdown, the team went above and beyond. Would definitely recommend using them if you are buying or selling.PositiveResponsiveness, Professionalism

Emma · 25 August 2021

5/5

Google

Alex and the team worked tirelessly to get the sale of our flat over the line throughout the pandemic. They're always helpful, always quick to reply and always up to date with the market. Thanks guys!

Megan · 25 August 2020

5/5

Google

Great support by Archie & Harry in buying our new home.

Alina · 10 August 2024

Agent replied · 22 October 2024

Thank you Alina, They are a good duo! Best, Winkworth Dulwich

5/5

Google

Fabulous service from Nicola, who is a delight to work with

Ian · 23 September 2025

5/5

Google

Amazing service! Special mention to the office Director Alex, extremely helpful if you’re looking to buy/sell in the area

Sophia · 26 February 2024

Agent replied · 24 August 2024

Thank you Sophia! Been great working with you. Winkworth Dulwich

5/5

Google

Truly excellent service from the get go. Our house sold instantly, due to Alex at Winkworth’s insightful knowledge of the local market and his client base. Thanks very much to the whole Winkworth team for a great job!!!

Angus · 25 August 2022

Agent replied · 24 August 2024

Hi Angus, thank you for the review. We are pleased that you have been happy with the service you have received! We wish you all the best for the future. Winkworth Dulwich

5/5

Google

Ollie, Amber and the team were fantastic in a recent sale that we appointed them to. I would highly recommend them for buying or selling in the area, their knowledge of se15 and se22 is second to none.

Henry · 26 August 2016

5/5

Google

The whole team were brilliant - Angharad especially was a constant reassuring and communicative presence throughout the buying process, I can't recommend her highly enough!

Alice · 25 August 2023

Agent replied · 24 August 2024

Hi Alice, Thank you for your 5-star review! So happy you were pleased with how your purchase was handled and look forward to seeing you soon for the handover of keys for completion! Kind regards, Winkworth Dulwich

5/5

Google

Alex and the team have been great. Friendly, knowledgeable about the area and straightforward to deal with. Highly recommended.

Sarwar · 25 August 2022

5/5

Google

My house was recently on the market with Winkworth. Through the difficult and fluctuating market conditions Amber, Oliver and team were helpful and consistent. They persevered and stayed positive with a nonconformist buyer through to completion.

Kate · 26 August 2016

5/5

Google

Aisha, Levi and the team at Winkworth were great - really responsive throughout the process & professional throughout. Would highly recommendPositiveResponsiveness, Quality

Alex · 25 August 2021

5/5

Google

Had such a lovely experience beginning our new tenancy with Winkworth, especially working alongside Claire. She was always quick to respond as well as extremely helpful and kind, couldn’t recommend more. Thank you, Claire!

Amy · 17 August 2024

5/5

Google

Excellent experience with Winkworths Lordship Land and Claire Pearce. Efficient, knowledgeable and great to deal with.

K · 22 April 2025

1/5

Yell

Terrible

Winkworth's revalued the rented house that my daughters lived in and advised the landlord to put the rent up. He then gave my daughters their notice, despite the fact that they were good tenants and had always paid their rent on time. Winkworths didn't respect their right to quiet enjoyment one bit. According to the lease, they were supposed to give the tenants 24 hours notice of any viewings. They never did this- usually ringing a couple of hours before but on many occasions just turning up and expecting to be let in! They even let themselves in the tenants weren't there , without permission. One Saturday morning, the Winkworth agent let himself in when one of my daughters was asleep in bed! Incidently, they never managed to let the house at the higher rent!

Fran49 · 19 June 2012

5/5

Google

excellent management agency - Stevie has been a joy to work with :)

Gregory · 25 August 2022

5/5

Google

Excellent service and amazing communication throughout my entire process

Sasha · 26 February 2024

Agent replied · 24 August 2024

Thanks Sasha! Wishing you all the best, Winkworth

1/5

Google

Really bad experience with Harry - Booked in for a viewing and never showed up. Ignored our calls and later on our emails. Poor communication with the branch overall. Wouldn't recommend

Stephen · 10 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews
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