Trusted Agent profile · London
★★★★★
223 reviews across 2 platforms
157 New Cross Road, London, SE14 5DG
Winkworth's office in London, at 157 New Cross Road, is rated 4.3 out of 5 across 223 reviews on two platforms, including 219 Google reviews rated 4.3.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAmazing houses with very affordable prices... Staff really friendly and professional in particular Mrs Charlene Garcia Marin. Thanks again for everything.
Dear Daniele Thank you for your kind feedback. Kind Regards Charlene
5/5
GoogleWinkworth have been fantastic throughout the entire moving process. They made everything easy and always responded to us well, along with showing great patients. Would recommend them for sure! A big thank you especially to Sadie and Ebony, who were both very friendly and helpful.
Dear Leo, Many thanks for your review and so glad to hear we were able to make your moving experience easier. All the best, Winkworth New Cross
5/5
GooglePhoebe was extremely helpful in getting my property marketed.
5/5
GoogleWould recommend, particular thanks to Andre Williams who really helped with our purchase.
Dear Molly, Many thanks for your review. We're so happy to hear you were satisfied with the service and wish you the very best at your new property.
5/5
GoogleWinkworth were incredibly helpful and supportive during the process of viewing and renting our house. A big thank you specially to Ebony, Hannah and Sadie that were so lovely and friendly and understood all our concerns and helped us through the entire process.
Dear Ana, Thanks so much for sharing your experience with our office. Please do not hesitate to contact us in the future. Kind Regards, Winkworth New Cross
5/5
GoogleKwesi and Hannah were great and facilitated a very swift move in process
5/5
GoogleThank you Andre for being so helpful and professional throughout.
Dear Rose, Many thanks for your review from all of us here, as well as Andre. Wishing you the very best, Winkworth New Cross.
5/5
GoogleLast week I had a property viewing with Jordan and I wanted to say how great he was. Communication with agency was excellent and they provided answers to all questions we had in timely manner. Thank you all.
Hi Ewa, thanks so much for sharing your experience with our office! Kind Regards, Winkworth New Cross
5/5
GoogleFirst time to look for a place to live abroad and recently found a great property to move in with my friend. All thanks to Charlene, our consultant for her kindness and detailed information. me and my friend greatly appreciate her help.
5/5
GoogleVery helpful with the purchase of our first property. Thanks Darshil and team!
Dear Andy Thank you for your kind feedback. Kind Regards Sean Doyle
4/5
GoogleMyles was great and always quick to respond, but the referencing process was quite lengthy since it had to proceed 1 by 1 through everyone. I would definitely recommend Winkworth.
5/5
GoogleToke has been amazing. She really made sure the process was quick and easy for me. All my emails and queries were answered in a timely manner. Would highly recommend this company.PositiveResponsiveness, Quality, Professionalism, Value
3/5
YellChange of management
Used to rent from them, for several years. Things were great. Service was friendly, quick and reliable. After a management change staff were replaced and the service was not as good anymore, so I left them. I hope things are better now.
1/5
GoogleUnfortunately the most unreliable, unkind and unprofessional people I've ever had the displeasure of working with. Crooks to the core. Avoid at all costs.
Hi Georgia, We can't seem to find your details on our system unfortunately. We always strive to deliver the best customer service possible and would appreciate if you could email us directly detailing your experience. We look forward to hearing from you
5/5
GoogleI've had a good experience with them so far - really happy I chose a property they manage
Hi Deji, Thanks for your honest review, please do not hesitate to keep in touch with us as we are always happy to assist with your real estate needs. Winkworth New Cross
5/5
GoogleWalked in for a quick enquiry, was quite nervous, first time experience. Walked out feeling rather happy and well informed. I would highly recommend them. And if needed, I will be going back to them in the future. Very friendly staff, amazing service, especially from the one that helped me.
Dear Davina Thank you for your visit, We appreciate your kind feedback and look forward to seeing you again. Kind Regards Abdallah
5/5
GoogleI've had a good experience with them so far - really happy I chose a property they manage
Hi Deji, Thanks for your honest review, please do not hesitate to keep in touch with us as we are always happy to assist with your real estate needs. Winkworth New Cross
5/5
GoogleI have found Hannah and Sadie professional and extremely helpful, both are willing to go the 'extra mile'.
Hi Sarah, Thanks for your honest review. We look forward to working with you again in the future. - Winkworth New Cross
5/5
GoogleHad a very good viewing with Emmanuel Boateng. Professional and answered all my questions about the property
1/5
GoogleI booked a flat view via them but they cancelled it without advising me at all. When I asked explanation about missing advise, I didn't receive any answer. Really unprofessional.
Hi Valerio, Very sorry to hear this was the experience you had with Winkworth and would like to reassure you that we do not pride ourselves on such actions/characteristics. If you are still looking I'd personally want to offer assistance and help find you something suitable and can confirm an event like this would not take place under my watch. We take pride in providing the best service for each and every client. We sincerely apologise that this was not your experience and hope you will give us another chance to demonstrate our high standards of service. Hope this helps, Winkworth Lettings Team
5/5
GoogleWe have rented a home using this agency. We sorted out all the questions swiftly and thoroughly. We worked with an agent - Kwesi. Recommended.
5/5
GoogleI was very satisfied with all aspects of the service from this branch of Winkworths. Always keen to help and a great job at managing the property.PositiveResponsiveness, Quality, Professionalism
Dear Nuns, Many thanks for your review and kind words. It was always a pleasure to deal with you and we are going to miss you. Best of luck with your new investment. Carolina,, Ursula & New Cross team.
5/5
GoogleI recently rented a property through Winkworth, and Donovan, the agent, was very helpful and easy to communicate with. He responded to my queries quickly and acted promptly.
5/5
GoogleThey are very good 💯 …
Hi Fifi, thanks for sharing your experience with our office. Glad we were able to secure the property for you. Kind Regards, Winkworth New Cross
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