Winkworth London reviews

★★★★★ 4/5

Google

Thank you to Winkworth especially Gibson, Phoebe and Hannah for their help with our flat sale. They acted professionally in their coordination between the two solicitors and the management company and, despite the process to completion being quite lengthy, kept in regular contact. We were impressed that, whenever we called in at the office, everyone was always hard at work and obviously taking their jobs seriously. The fees were reasonable compared to their competitors and we felt that we received a good service.

Mandy · 11 December 2025

★★★★★ 4/5

Google

Thanks to Peter for doing an incredible job of helping us sell our beloved first home to buyers who will hopefully love it as much as we have. George was an absolute hero getting the sales progression through, liaising with solicitor's throughout the chain and being there for all of our questions. We quite literally couldn't have done it without him.

Emily · 27 November 2025

★★★★★ 5/5

Google

Finn was a great help arranging a viewing, and guided me through the whole process from making an offer through to signing the contract, answering questions and offering helpful guidance. Since moving in I have had a great experience with Zulekha and Sadie, offering thorough and timely responses to all queries

Ollie · 16 February 2026

★★★★★ 5/5

Google

​I couldn't be happier with Winkworth, especially Sadie and Zulekha in the management team. Their communication was just brilliant. It was such a comfort knowing they’d always pick up the phone or reply to emails right away if I needed them. They're total pros! They genuinely went above and beyond to sort out any little maintenance issue, handling everything so smoothly.

Ian · 27 November 2025

★★★★★ 5/5

Google

I had a great experience with Ozlem throughout the whole process. She always kept me updated during the proceedings and was readily available to answer any questions I had. Everything ran very smoothly from start to finish, and her support made the experience stress free. I would highly recommend Ozlem.

Hannah · 16 February 2026

★★★★★ 5/5

Google

Ozlem was very supportive throughout the process of buying my first property. The whole experience was new to me and she remained on hand and in regular contact for any questions or queries I had throughout. Would highly recommend!

Hollie · 26 March 2026

★★★★★ 5/5

Google

Would like to thank Vincenzo for supporting us so proactively in finding a property! He took great ownership in aiding in the search and seemed equally vested in ensuring his clients' needs are satisfied.

PT · 16 March 2026

★★★★★ 5/5

Google

Vincenzo was incredibly supportive and professional throughout our situation. He was genuinely attentive to our circumstances, stayed involved, and made it clear that he truly cared about reaching a fair outcome for us. His communication …

Anna · 16 February 2026

★★★★★ 5/5

Google

I can't thank enough Donovan, this guy is absolutely the best!! First time with Winkworth, Donovan has been brilliant since the first viewing, he found me the perfect tenants in no time. He made the process quick and smooth. Unfortunately, we had a big issue due to a certificate not arrived on time and he demonstrate high knowledge and professionalism in sorting this out. He has been always responsive and available even after working hours. I have been very lucky to meet him. Absolutely recommend!

Valentina · 22 September 2024

★★★★★ 5/5

Google

We would like to express our gratitude to Donovan of Winkworth team. My wife and I are moving to London for the first time for grad school. After months of surfing online platforms and witnessing apartments gone at London-speed before our eyes, we decided to skip the online platforms and email Winkworth directly. In less than half an hour we got a reply! And there we met Donovan who assisted us towards finding our lovely new home. As international students, finding a house abroad is a daunting endeavor with many more hurdles from different documents, virtual house-viewings, international bank transfers,… Donovan has been most patient and supportive during our time of need and walked us through every step with full transparency. Winkworth has definitely made our cross-continental relocation a great deal easier.

Alson · 24 August 2024

★★★★★ 5/5

Google

We would like to express our gratitude to Donovan of Winkworth team. My wife and I are moving to London for the first time for grad school. After months of surfing online platforms and witnessing apartments gone at London-speed before our eyes, we decided to skip the online platforms and email Winkworth directly. In less than half an hour we got a reply! And there we met Donovan who assisted us towards finding our lovely new home. As international students, finding a house abroad is a daunting endeavor with many more hurdles from different documents, virtual house-viewings, international bank transfers,… Donovan has been most patient and supportive during our time of need and walked us through every step with full transparency. Winkworth has definitely made our cross-continental relocation a great deal easier.

Haotian · 23 August 2024

★★★★★ 1/5

Google

Atrocious service. Winkworth rental team allowed us to sign a tenancy agreement, send over a security deposit, a holding deposit, and 4 weeks rent before then telling us the deal had fallen through. There was no indication at any point throughout the process that the landlord was considering other tenants, or that the deal wasn't binding. Despite all this, they still haven't returned our roughly 3500 pounds. Unprofessional, incompetent, and verging on criminal. Whilst we understand that most of the blame lies with the landlord, Winkworth have been completely unwilling to accept any fault on their part for poor communication, misrepresentation, and the glacial speed of returning our money for a service that they not only didn't deliver, but were never even capable of delivering in the first place.

Oz · 10 August 2024

★★★★★ 1/5

Google

TL:DR they lied and lied and cost me at least £500. Gonna try to split this in stages. Viewings: dude lied to me that it was quite and no upstairs neighbours. Moving in: on the day of the move, they told me the flat wasn't ready (I had all my stuff in a van and no place to go) flat was dirty, no power, no gas, had to wait a week to get it ready. During: quick in replying to repairs, tho I had a scaffold with no security on a high street. Moving out: they (Sadie in specific) lied that I couldn't get an extension request at least 5 times (landlord was ok) I had to look for a new flat, sign a deposit. Only later to know I could stay losing the £500 deposit. There was no accountability. Don't go for this one.

João · 25 July 2024

★★★★★ 5/5

Google

Big thank you to Nathan for the smooth move. Proper professional from start to finish. Communication was always on point and kept everything moving without stress. …

Ian · 16 March 2026

★★★★★ 5/5

Google

I would like to express my sincere thanks for your assistance in introducing the home for us. We worked with Kwesi Mensah, Your professionalism and effort are truly appreciated, and I’m very pleased with the outcome. I hope we can continue to collaborate on future opportunities.

Jegashanth · 23 September 2025

★★★★★ 5/5

Google

We had a fantastic experience buying our property through Winkworth. Phoebe was outstanding throughout- highly responsive, clear, and always one step ahead in managing the process. She made everything feel smooth and efficient from start to finish. Wouldn’t hesitate to recommend her and the Winkworth team.

Stef · 16 August 2025

★★★★★ 5/5

Google

I would like to thank Zulekha for the great service. She is always available for help and support during any inconvenience making everything easy and fast with a great attitude. Kind regards, Juan.

Juan · 25 November 2025

★★★★★ 5/5

Google

My partner and I were on the hunt for our dream rental when we stumbled upon Winkworth From the moment we connected with Phoebe, our experience took a turn for the better! Her warm smile and confident demeanour instantly put us at ease. Phoebe's knowledge of the local rental market was truly impressive. She effortlessly navigated our needs and budget, suggesting properties that ticked all the boxes, often before we even knew they existed! During viewings, she pointed out key features and potential quirks, providing insightful commentary that helped us envision living in each space. Phoebe's professionalism shone through every step of the way. She was always prompt, organized, and kept us informed throughout the process. Whether it was scheduling viewings, explaining paperwork, or answering our endless questions, she handled everything with grace and efficiency. What truly set Phoebe apart was her genuine kindness and politeness. She treated us with respect and understanding, patiently addressing our concerns and never once losing her cool (even when faced with our indecisiveness!). Her positive attitude and infectious enthusiasm made the entire experience, even the tedious bits, feel enjoyable and stress-free. To summarise Thanks to Phoebe's expertise, dedication, and warm personality, finding our dream rental home was a breeze. We wholeheartedly recommend Winkworth and, more importantly, requesting PHOEBE as your agent! You won't be disappointed. Thank you Phoebe.!!!

Tabitha · 21 February 2024

★★★★★ 5/5

Google

Ozlem has been incredibly helpful. She answered all of my questions and was very informative.

Melissa · 16 March 2026

★★★★★ 5/5

Google

Ursula and the Winkworth team are one of the most organised, hands on, dedicated and passionate team I have come across. We as an outsourced company work with many agencies, developers and management companies but by far, Ursula and her team have always been very diligent, co-operative and accommodating. I would like to personally thank Ursula for always being supportive, helpful, guiding us and always giving us feedback to better our services. Winkworth team are one of the most organised bunch we have the pleasure of working with and they all know how to execute their roles. Gibson at the front office and Ursula in the back office have always made OneFive Property Services job that much smoother and through their experience and mentoring, their team are doing an exceptional job. They are not about quantity and pushing sales, rentals or subcontracts through, they are passionate and always looking out for everyone I will recommend their services to anyone as I know they are competent, reliable, friendly and more importantly people focussed and looking out for all parties equally and working with them is always a pleasure as its nice to work with a team that understands Thank you all for being an awesome team! I wish nothing but the best for you all and I hope you grow and prosper

Akikur · 21 June 2023

★★★★★ 5/5

Google

The staff at Winkworth were very professional and supportive during our recent house sale. Throughout the sales process I was kept up to date by Ozlem, who responded quickly to both phone calls and emails. She was extremely helpful and I would recommend Winkworth as a company for a house sale.

Dot · 26 March 2026

★★★★★ 1/5

Google

Left my tenant with no hot water for 6 months!! Only found out after routine property inspection. Shocking attitude from the property management team, refusal to take responsibility. Worst, they just don't care. Avoid this Winkworth office at all cost if you are landord or tenant.

Andrew · 26 March 2026

★★★★★ 5/5

Google

I had a great experience selling my property with Winkworth recently. Sky was absolutely brilliant. She went above and beyond to help me. Emails, phone calls and my many questions and queries were answered promptly and professionally. Her customer service is second to none. My only regret is that I didn't switch to Winkworth sooner. After having had the property on for a long time with another agent, Winkworth secured a buyer within a number of short weeks. Highly recommend. Thank you Sky and the wider Winkworth team!

Kate · 21 June 2022

★★★★★ 5/5

Google

Recently we bought a house for rent. Sky was fantastic and helped us a lot to buy a house. She is professional and asset to winkworth. Carolina Garcia was very helpful as well. I asked advice from Gibson (letting department manager) regarding good area to buy a house to let and what kind of property I should buy. . He was great and professional and when I bought a house , Toke ( very friendly and professional) found me a very good tenant in less than a week. Thank you to all Winkworth staff , they are professional and helpful. I really recommend Winkworth sales and letting department.

Su · 21 June 2022