Trusted Agent profile · London
★★★★★
232 reviews across 2 platforms
157 New Cross Road, London, SE14 5DG
Winkworth's office in London, at 157 New Cross Road, is rated 4.3 out of 5 across 232 reviews on two platforms, including 228 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Winkworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI've had a good experience with them so far - really happy I chose a property they manage
Hi Deji, Thanks for your honest review, please do not hesitate to keep in touch with us as we are always happy to assist with your real estate needs. Winkworth New Cross
5/5
GoogleI have found Hannah and Sadie professional and extremely helpful, both are willing to go the 'extra mile'.
Hi Sarah, Thanks for your honest review. We look forward to working with you again in the future. - Winkworth New Cross
5/5
GoogleHad a very good viewing with Emmanuel Boateng. Professional and answered all my questions about the property
1/5
GoogleI booked a flat view via them but they cancelled it without advising me at all. When I asked explanation about missing advise, I didn't receive any answer. Really unprofessional.
Hi Valerio, Very sorry to hear this was the experience you had with Winkworth and would like to reassure you that we do not pride ourselves on such actions/characteristics. If you are still looking I'd personally want to offer assistance and help find you something suitable and can confirm an event like this would not take place under my watch. We take pride in providing the best service for each and every client. We sincerely apologise that this was not your experience and hope you will give us another chance to demonstrate our high standards of service. Hope this helps, Winkworth Lettings Team
5/5
GoogleWe have rented a home using this agency. We sorted out all the questions swiftly and thoroughly. We worked with an agent - Kwesi. Recommended.
5/5
GoogleI was very satisfied with all aspects of the service from this branch of Winkworths. Always keen to help and a great job at managing the property.PositiveResponsiveness, Quality, Professionalism
Dear Nuns, Many thanks for your review and kind words. It was always a pleasure to deal with you and we are going to miss you. Best of luck with your new investment. Carolina,, Ursula & New Cross team.
5/5
GoogleI recently rented a property through Winkworth, and Donovan, the agent, was very helpful and easy to communicate with. He responded to my queries quickly and acted promptly.
5/5
GoogleCharlene Garcia Marin is extremely professional agent, open to questions, listening and understanding our needs, well prepared and has very kind attitude.
5/5
GoogleThey are very good 💯 …
Hi Fifi, thanks for sharing your experience with our office. Glad we were able to secure the property for you. Kind Regards, Winkworth New Cross
5/5
GooglePolite, courteous and professional staff. Keep you up-to-date every step of the way. I would highly recommend Winkworths
5/5
GoogleI had a lovely smooth letting process. I highly recommend it for everyone.
Hi Ahmed, Thanks for sharing your experience with us. We really appreciate it! - Winkworth New Cross
5/5
GoogleWe have been working with Winkworth Newcross for a few months now. We have found all the team to be polite and extremely helpful. When visiting the office, meeting the 2 office dogs makes the place a pleasant atmosphere. Keep up the great work.
1/5
GoogleDO NOT trust them please they try to take your money.
Hi Jame, Thanks for taking the time to leave us a review. Unfortunately we were unable to find your details on our system and believe this review is untrue. Kind Regards, Winkworth New Cross
5/5
GoogleProfessional Lettings team, would 100% recommend. Thank you!
Many thanks for your review, Sarah. All the best from us at Winkworth New Cross.
3/5
GoogleA good all-round service with friendly and prompt communication. It could have been better on on the sales progression side of things, but we were generally happy.
Dear Shanka, Thanks for your review and glad you had an overall good experience. Winkworth New Cross
5/5
GooglePhoebe has done a fantastic job finding a buyer. Always responsive, helpful and pleasant to deal with.
5/5
GoogleI had an amazing experience with Senior Property Consultant, Mauro Silva, at this Winkworth branch. He guided me superably through my first home purchase and diligently kept me informed of progress throughout. I would highly recommend!
5/5
GoogleCharlene Garcia helped us move during a very busy and stressful period (christmas). She was super helpful with all of our questions and still is. Thank you.
Dear CC I appreciate your kind feedback. Kind Regards Charlene
5/5
GoogleJust moved in to my new place. I have to say the staff there are so friendly and made it so easy, it was a pleasure. Thank you.
Good afternoon Joshna Thank you very much for your review, I am so pleased to hear you were well looked after by Darshil. We appreciate your custom. Many Thanks Abdallah
5/5
GoogleI've been a landlord for many years with Winkworth they've always found good tenants. The staff are very friendly and helpful I would highly recommend them
Dear David Thank you for your kind feedback. Kind Regards Abdallah
5/5
GoogleReally great! Even when there was difficulty’s was an amazing help.
5/5
GoogleProfessional, friendly and effective at all times, our estate agent was always two steps ahead of our solicitors which was invaluable to our purchase.
Dear Rosana Thank you for using us to purchase your property. Kind Regards Abdallah
5/5
GoogleThe maintenance team at Winkworth (Ursula in particular) are so helpful with getting issues sorted for tenancies. I've found them to be very responsive, proactive and pleasant to deal with.
1/5
Googlelandlords use someone else. they over charge u for everything. stay clear.NegativeQuality, Professionalism, Value
Dear D H, thanks for the review and we're sorry to hear that you are unsatisfied. Without more details, we are unable to look into this further but please do get in touch and we'd be happy to try to resolve any issues, if there were.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Winkworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
