Trusted Agent profile · London

Willmotts London reviews

4.1

★★★★★ Great

475 reviews across 3 platforms

12 Blacks Road, Hammersmith, London, W6 9EU

Willmotts's office in London, at 12 Blacks Road, is rated 4.1 out of 5 across 475 reviews on three platforms, including 362 Google reviews rated 4.0.

Google logo

4.0 / 5

362

Reviews on Google

This office

Yell logo

2.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

109

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Very professional service, Jah Smith has been really helpful.

James · 18 June 2022

5/5

Google

Wilmotts have been great! The team are always quick to respond and very professional. Thank you Jah Smith recently for her help

Jess · 19 June 2019

5/5

Google

Willmotts have been every efficient and so very helpful, especially Jah Smith who had kindly answered all my troubled questions. Highly recommend!

Mark · 19 June 2019

1/5

Google

I rented a 3 bed house from them and was full with dump,mices, lots of rubbish from previous tenants,I requested to move out and they refused, I had to go to citizen advise for help and eventually agree to cancel the contract, idea is the never checked the house before renting and they just don't care about tenants , be aware with themNegativeResponsiveness, Quality, Professionalism, Value

Peste · 26 October 2020

5/5

Google

Would really recommend Willmotts, especially Jah who is very professional and helpful thank you :)PositiveProfessionalism

Hope · 18 June 2021

1/5

Google

Terrible experience pretending to laugh from the misogynist agent's joke. No go for me

Michael · 18 June 2023

Agent replied · 17 June 2024

Dear Miguel, we are extremely disappointed to learn of your dissatisfaction with service received. I have informed the head of department, they will be in touch to discuss the matter directly.

5/5

Google

Thank you Lee for the exceptional service you gave me. Your support has been really great and very much appreciated

Svetlana · 19 June 2019

5/5

Google

Had a good experience dealing with Emily on the commercial side around moving business premises - good clear communication, personable and efficient.

Cal · 4 October 2024

5/5

Google

Great company and very professional, especially Jah Smith who goes above and beyond.PositiveProfessionalism

Fashion · 18 June 2021

5/5

Google

My experience with Sannaa, Damian and Willmotts have been of real support in the maintenance of the building, to the support for the flat and help in selling my flat. I recommend them, especially if you are not fully hands on (or willing to) with the management of a building. Thank you all. Barbara

Janya · 18 June 2022

5/5

Google

Jah Smith was very helpful and made my experience with Willmotts very comfortable and I felt more at ease.

Cat · 19 June 2019

5/5

Google

Would highly recommend Willmotts and thank you Jah for all your help!PositiveProfessionalism

Jake · 18 June 2021

5/5

Google

Very helpful company always going the extra mile! Gemma White is an asset to their team and pleasure to deal with!

Ben · 19 June 2017

5/5

Google

Highly recommended. Very good service in particular Lee Spearmen. Don't know where i would be without his help.

Forhad · 19 June 2019

4/5

Google

rented a place through these guys for three years in Fulham. they were really helpful getting the flat to begin with and then helped out resolve a problem we had with a rather difficult neighbour. They got my sister a place too. when we moved out of London earlier this year they sorted out the deposit quick, shame they don't have properties here in Northampton.

James · 27 October 2019

1/5

Google

This company is joke

Eltiona · 20 November 2023

Agent replied · 17 June 2024

Dear Eltiona Lezi, please can you expand on why you are dissatisfied with the service, this way we can endeavour to help and improve our business. Thank you for your time

1/5

Google

Really bad customer service

Odeta · 20 November 2023

Agent replied · 17 June 2024

Dear Odeta Dauti we are sorry you didn't get the commercial unit you wanted, this process must follow the industries strict legal policies and the property owners wishes. We do not own the property and unfortunately you were not successful in your bid. This does not reflect our employees efforts in putting applications forward to the property owners. We wish you the best of luck in finding a commercial unit to suit your needs. Here are 2 potential properties that might suit your requirements: https://commercial.willmotts.com/commercial-property/willc000773/w6/london/shepherds-bush-road https://commercial.willmotts.com/commercial-property/willc00076f/w6/london-/hammersmith

5/5

Google

Really nice and great customer service, Nah was really helpful and answered all my qurstiosn, without hesitation.

Michael · 19 June 2019

5/5

Google

Highly recommended. Very good service especially Jah Smith, who was very professional and understanding throughout it all.

Debbie · 19 June 2019

5/5

Google

Willmotts have been extremely helpful in my dealings with them. Jack was particularly helpful and always responded quickly.

Mike · 19 June 2018

5/5

Google

Hello Aaron completed a measured survey on my victorian property in SW London recently. He was professional courtous and completed the survey in a timely manner and even pointed out some possible missed issues for further imvestigation. I would not hesitate to use Aarons services again in the future or recommend him to my friends.PositiveResponsiveness, Quality, Professionalism

Guy · 18 June 2021

5/5

Google

Thank you Jah Smith for your prompt and professional response with regards to all my account queries.

Aaron · 19 June 2018

5/5

Trustpilot

Helpful and supportive Agent

So happy with customer support offered by the agent Solomon Moodie, always available on short notice to answer calls and texts I can highly recommend him as a friendly and reliable expert for all of your real state endeavors

Bleydy · 13 July 2023

5/5

Google

Excellent and friendly service, special thank you all to Varol!! He was amazing and helping between me and vendors update every step. Would 100% recommend to get in touch with Varol at Willmotts Estate Agent every time.

Mookie · 22 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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