Trusted Agent profile · London

Willmotts London reviews

4.1

★★★★★ Great

475 reviews across 3 platforms

12 Blacks Road, Hammersmith, London, W6 9EU

Willmotts's office in London, at 12 Blacks Road, is rated 4.1 out of 5 across 475 reviews on three platforms, including 362 Google reviews rated 4.0.

Google logo

4.0 / 5

362

Reviews on Google

This office

Yell logo

2.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

109

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Anna Arden went above and beyond to look after me, she even packed my suitcase. Fantastic service.

Katherine · 19 June 2017

5/5

Google

Jah Smith is very efficient, informative, friendly and very helpful. Will definitely recommended anyone.

Natalie · 19 June 2019

5/5

Google

Jack has been very efficient in all my dealings with him. Highly recommend Willmotts.

Toby · 19 June 2019

5/5

Google

Dealing with willmotts was an apsolute pleasure, Jack Newman was especially helpful in his communication.

Ellie · 19 June 2018

5/5

Google

Jack Noiman has been a great help, couldn't have fixed all our problems without him.

Alex · 19 June 2018

5/5

Google

Rosie & Joyce from the Block Management Team were awesome Thank you!!! Andy

Andy · 10 November 2024

5/5

Google

Great agency. Especially Anna who was a dream to work with from start to completion!

Jenny · 19 June 2017

5/5

Trustpilot

Willmotts Hammersmith team was the best…

Willmotts Hammersmith team was the best estate agents we dealt with when purchasing our property. We felt genuinely cared for.

Luci · 29 May 2024

1/5

Google

One of the worst businesses I have ever had to deal with

Tim · 18 June 2022

Agent replied · 17 June 2024

Dear Mr. Hall, we are extremely disappointed to learn of your dissatisfaction with service received. I have informed the head of department, they will be in touch to discuss the matter directly. Moving forward during these difficult times, we will and hope to resolve your concerns.

5/5

Google

Willmotts are most superb agents. They have handles our property requirements for many years. They have our total confidence and we give them a free hand to handle our affairs.

Finstore · 22 August 2023

1/5

Google

Waste of time don’t turn up to viewings not even a call, waited 40 minutes then left. Very unprofessional

Edgar · 18 June 2020

Agent replied · 17 June 2024

We are extremely disappointed to learn of your dissatisfaction of the service received. The director responsible for this area of our business has been advised accordingly and will make contact within the next 48 working hours to discuss the matter directly with you. We trust we shall be able to resolve this matter amicably.

5/5

Google

Mandy is brilliant! 5 star all round

Nicola · 19 June 2017

5/5

Google

After delays and stalls with our previous supplier we appointed Aaron to manage our extension. Aaron managed the process from start to finish, he always kept us up to date at each stage and was friendly to work with.

Michael · 18 June 2022

5/5

Google

William Taper at Willmotts helped in facilitating the purchase of a flat for us and he was very responsive which we highly appreciated.

Jeremy · 26 October 2023

5/5

Trustpilot

Willmotts have really helped me over the years.

Willmotts have been great at looking after my property and me over the last few years . Always able to give good advice and assistance when needed.

Mr · 12 July 2023

1/5

Google

Avoid now Not to regret later.

Rukie · 18 June 2022

Agent replied · 17 June 2024

We are extremely disappointed to learn of your dissatisfaction of the service received. The director responsible for this area of our business has been advised accordingly and will be in touch to discuss the matter directly with you. We trust we shall be able to resolve this matter amicably.

5/5

Google

The company is excellent.

Siya · 21 October 2024

5/5

Google

Mandy is fantastic! Really helpful!

Thomas · 19 June 2017

4/5

Google

We are happy with Willmotts' service. We experienced a smooth moving-in process after signing the contract. Whenever we had issues with the flat throughout the tenancy, and there have been a few (not at Willmotts making), they have been responsive and helpful.PositiveResponsiveness, Professionalism

Sebastian · 18 June 2021

5/5

Google

Have had a great experience with Willmotts, Aaron Henley from the building surveying department has been great in dealing with our issues and requests throughout the process of having structural works done to our property.

Tristan · 18 June 2022

5/5

Google

I used these guys when my daughter and friends needed to find a place in London, they were both very professional and personable and I would certainly look to use them if you are looking for rental accommodation or are a landlord who needs a decent agent.

Sticky · 27 October 2019

1/5

Google

Emily from willmotts was very unprofessional never answering my calls she left me wait for 4 weeks lying

Green · 30 November 2023

5/5

Trustpilot

I have to say that Jim at Willmotts…

I have to say that Jim at Willmotts recently dealt with a financial query on my account in a most friendly and professional manner.

Joanne · 26 June 2023

5/5

Trustpilot

Recently sold my flat through Willmotts…

Recently sold my flat through Willmotts and the agent there Carl got me an amazing price and was exceptional in his work ethic.

Thomas · 28 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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