Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotRUDE AND EGREGIOUS STAFF ON THE PHONE
Called to enquire about a property and the agent was rude to me. He then proceeded to shut down my concern when I raised this and hung up the phone on me.
J · 27 September 2021
Agent replied · 11 June 2024
Good afternoon,We have spoken with the team and managed to trace the call. You enquired about a property and then hung up on our operative when they told you how to send a formal enquiry. You then rang a second time asking if this property had a virtual viewing; you were told no and that several offers had already been forward. As you were disappointed, you then continued by asking if we 'generally did virtual viewings' and became rude to our operative. Our operative told you that it was a case by case basis and you again, did not like this answer. That is when they began to shut the conversation down and said they would be ending the call.We take a zero tolerance approach here at W J Meade when customer's are being rude or abusive to our staff. We always advise our staff that if a customer begins to become verbally abusive, it is best to try and end the conversation as soon as possible. As per the agent's advice, if you would like to see the property, please do send a viewing request through the selected portal in which you were viewing the property on. The designated lettings manager will get back to you as soon as possible. Kind regards,W J Meade
★★★★★ 5/5
TrustpilotMeades a great agency
Having used Meades letting dept for over 30years and been very satisfied l used them to sell my property.It took 8 months to get the deal done but most of my information came from Michael at the Bow office he kept me informed far more than my solicitor and was keen to get any information l needed wouldnt hesitate to recommend them.
Alison · 12 January 2022
★★★★★ 5/5
TrustpilotVery easy
Very easy, kind and professional people. Communicated very well. Lovely lady SOPHIE was very helpful and made this proses very easy
Sha · 12 December 2024
★★★★★ 1/5
GoogleSuper unprofessional, I call up and get different responses from each agent I talk to.
Shima · 19 July 2023
Agent replied · 13 June 2024
Dear 'MB',
Please can you provide more information about your experience as this is very vague? We want to be able to help you, so if you email hello@wjmeade.net with more information, then we can get back to you and help you on your property journey.
Kind regards,
W J Meade
★★★★★ 5/5
GoogleThe entire team here are great and always so helpful! (And ever kind and patient with all my phone calls!) They recently re-let my property and they did a super job. Thanks!
Beth · 13 June 2024
★★★★★ 5/5
TrustpilotGreat service
Great service - thanks to Georgia and the Team
Peter · 4 August 2022
★★★★★ 1/5
TrustpilotUnfriendly and unprofessional
Unfriendly agents from higher positioned ones to lower. By being their tenant at least I have learnt not to use them for any of my properties
Wanstead · 17 June 2022
Agent replied · 11 June 2024
Dear Customer,When we hear that somebody has had a negative experience, we take things very seriously, and aim to try and resolve the issue.From your review, there is little information about your experience, so please can you provide me with more details so we can investigate?Information such as...- What is your name?- What property did you rent?- What branch did you deal with?- Named persons involved.Should you not wish to respond on here, please email us at hello@wjmeade.netKind regards,W J Meade
★★★★★ 5/5
TrustpilotWJMead Alway's delivered!
WJMead Alway's delivered!! On time and with no issues at all. I have been using this company for over a decade. Thank you all.
Cyndi · 8 October 2024
★★★★★ 5/5
TrustpilotWe wouldn't use anyone else
We have bought a number of properties through Meade and then had them all let by Meade. The purchases were smooth. We need the let properties to be managed well, easy for us, and good for the tenants so they stay. Meade is first class and we have shifted management to use only them in the East London area. We wouldn't go anywhere else.
Michael · 8 April 2021
★★★★★ 5/5
TrustpilotBilly and Michael were so helpful
Billy and Michael were so helpful and managed to get my flat sold despite the pandemic!
Kate · 13 March 2021
★★★★★ 5/5
TrustpilotThe team at wj meade have helped my…
The team at wj meade have helped my family for years with our current property and others in the past .Thank you wj meade.
David · 18 September 2024
★★★★★ 4/5
TrustpilotWe have had a good experience overall
We have had a good experience overall. The only thing missing is a checklist, as often information was provided last minute.
Robin · 2 November 2024
★★★★★ 5/5
TrustpilotWe would definitely recommend them
The team at W J Meade were excellent. We worked together with them to change tactics as required and we felt we got the best possible experience from them in what at times can be a minefield of a process (and there were one or two). We felt the team were all very helpful and definitely would recommend them.
David · 1 January 2022
★★★★★ 5/5
TrustpilotW j meade are an excellent estate…
W j meade are an excellent estate agent. me and my family have let property with them for years and have always been helpful, friendly and supportive .The team at Enfield and even other branches have been amazing. Thanks so much .David and Amanda.
David · 23 July 2023
★★★★★ 5/5
TrustpilotSuccessful flat sale
Flat sale during a time of cladding issues and COVID lockdowns - Michael and Billy worked hard to secure a buyer for our flat in Bow in early 2020 and then managed to keep the transaction ongoing while a low-level cladding issue was resolved. They were responsive and provided useful advice throughout. We would recommend them to others.
Neil · 10 February 2022
★★★★★ 5/5
TrustpilotExcellent team who delivered as promised
Excellent team who knew the market, gave expert advice, achieved the sale and walked with us at every step of the journey, going the extra mile.
Jenny · 31 July 2024
★★★★★ 5/5
GoogleCouldn’t have had a better experience with WJMEADE for the time I’ve rented my property, very much recommend them. Would definitely rent from them again in the future.
Johnathan · 26 June 2024
★★★★★ 5/5
GoogleBilly and Michael have been a wonderful team to work with, managing to get my property sold in such challenging times. They are both a joy to deal with - always responding to calls, always honest, very patient and very persistent. Their friendliness, care, thoroughness and time taken makes them a pleasure to deal with and wouldn't hesitate in recommending them!
Holly · 14 June 2021
★★★★★ 5/5
GoogleI have bought through W J Meade Mile End in the past and have also used them to let and property manage. Early this year I instructed their sales team to sell my two bedroom apartment. Within a week of marketing and several viewings they found a buyer. If you are looking for local property expertise these are the guys to call. Thank you for a terrific job guys.
John · 15 June 2018
★★★★★ 1/5
TrustpilotCould be more helpful by sending less…
Could be more helpful by sending less emails with correct information.
TX · 3 July 2023
Agent replied · 11 June 2024
Dear 'TX',We have requested further information from you as we cannot locate your name on our database and there is no relevant or specific information in the review which could correlate to an experience you have had with W J Meade. Please provide your information and details of the case, so we can investigate further.Kind regards,W J Meade
★★★★★ 5/5
TrustpilotGreat from viewing to exchange
Great from viewing to exchange. We had an excellent experience with W J Meade, even where there were bumps in the road in the buying process they remained in constant contact and kept us in touch with the sellers and their solicitors in a professional and reassuring way. Would highly recommend if you are looking to buy or to sell.
Neil · 15 June 2021
★★★★★ 5/5
TrustpilotSuper helpful throughout our sale
Super helpful throughout our sale, keeping us up to date and helping with the various bits and pieces that the sale threw up!
Stephen · 20 August 2024
★★★★★ 5/5
TrustpilotAmazing Team Great Services
Great costumer services, team is friendly and always ready to help. Especial shout out for Georgia who went above and beyond to support me In my renting process!
Felipe · 22 May 2024
★★★★★ 5/5
TrustpilotWorking with the whole team to sell our…
Working with the whole team to sell our property was a very easy process, and despite the challenges of the market, the sales team maintained their motivation and got the result we were looking for. Thanks for all of your help selling our property. Communication with us was clear and regular.
Moira · 21 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
