Trusted Agent profile · London
Verified
★★★★★
182 reviews across 1 platform
37b Millharbour, Ability Place, Canary Wharf, London, E14 9TX
Vanet Property Asset Management's office in London, at 37b Millharbour, is rated 3.1 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 3.1.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
GoogleHelped me in the process of securing a new flat. I had to travel to their office for some of the process which wasn't ideal, but Vanet have been quick in making sure I've had everything I need and sorting repairs for me.
It is wonderful to read your review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleI managed to find my ideal property within my tight schedule thanks to all of the Vanet team. The whole process was super quick and the friendly staff were really helpful. I will definitely be using Vanet again in the future - Nick
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleConsidering this covid situation my hot water situation at my home was resolved in 4-5 working days. So happy with their responsiveness and push to get it done despite current circumstances.
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe have had a good experience with Vanet and we would like to say thank you to Romualdas, Chelsea and Hannah who have always been very helpful.
5/5
GoogleWe are from Australia and needed help finding our temporary home while we are here for work over the next three years. The personal and friendly service we received with Vanet made this stressful time so much easier and we can't thank them enough!
Hi rjt vox Thank you for taking the time to leave a 5* review of our services. We are delighted that we were able to help assist you in finding a new home. May we wish you a very pleasant stay over the next three years in the UK and if we can be of any further assistance in the meantime please give us a call! Best Wishes Vanet Property Asset Management
1/5
GoogleRazvan has repeatedly displayed inappropriate behavior and remarks. A real lack of professionalism and respect for the customer.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleVanet Property Asset Management has been very fast in attending our initial requests before we rented a nice property. We really appreciate the personal touch and consideration put into our request, which make this rented property like a home to us.
Hello Anushka Thank you for taking the time to write a 5* review. We are thrilled we were able to assist you in renting a property that feels like a home, enjoy! Kindest Regards, Vanet Property Asset Management
5/5
GoogleThanks to Vanet and our agent Chelsea who was an absolute star at finding our perfect property. Highly efficient and kept us updated throughout the whole process. Thanks and pop over for a drink anytime Chelsea ! G&G
It is wonderful to read George that our team at Vanet Property Asset Management were able to delight you in finding the perfect property. Best wishes and thank you for your 5* review! - Scott
5/5
GoogleVanet were very supportive and efficient during my purchasing process. The purchase of my propery would not have gone through so quickly and easily had it not been for their involvement. I would not hesitate to recommend them to everyone.
Dear Rashida, On behalf of the Sales team at Vanet, thank you for taking the time to leave an excellent review. We recognise the importance of processing applications efficiently, while being as communicative and helpful as possible, therefore we are delighted you experienced the high levels of customer service we pride ourselves on. We hope you enjoy your new property and look forward to doing business with you in the future. Many thanks once again. Kind Regards, Team @ Vanet Property Asset Management
5/5
Googlethe experience is very nice. Big thanks for Egle who was very helpful and she is such a nice person who would do anything to assure that everything is clear. Thanks also to Chelsea for her help too.
Thank you for the great review Dr. Musleh, we really appreciate your kind words. Kindest Regards Vanet Property Asset Management
1/5
GoogleAwful agency never ever rent with those people, after renting they try to charge you for everything even if it is in the property or was damaged and documented on check in report
Thank you for taking the time to leave us your comments and I am sorry to read you feel this way. Should you wish to discuss further your experience, please contact us via review@countrywide.co.uk. Kind regards, Scott
5/5
GoogleI have just rented a flat with the amazing help of the lovely Chelsea. Thank you so much for your hard work and great communication. You have helped us get our dream flat! Highly recommend
Thank you Georgia for sharing with us your 5* review and recommendation of the service and support you received from our Vanet Property Asset Management team. Best wishes, Scott
5/5
GoogleI just found a lovely place to live in with the help from Kayla Green, her professional knowledge and patient attitude are definitely deserve an award. Highly recommended! Very nice agent!
Thanks Kenny for the wonderful 5* review and recommendation! It's great to see that the Vanet team once again provided a professional, knowledgeable and friendly service in particular Kayla. Best of luck with settling into your new home. Many thanks, Lucy.
5/5
GoogleI just found a lovely place to live in with the help from Kayla Green, her professional knowledge and patient attitude are definitely deserve an award. Highly recommended! Very nice agent!
Thanks Kenny for the wonderful 5* review and recommendation! It's great to see that the Vanet team once again provided a professional, knowledgeable and friendly service in particular Kayla. Best of luck with settling into your new home. Many thanks, Lucy.
5/5
GoogleVanet have been managing my flat for nearly four years! Have always had rent and kept me above board and legal. Happy customer!
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
5/5
GoogleVery professional services, staff are efficient and helpful, and always tried to solve the problem as soon as they can. Definitely a trustworthy property management firm to recommend.
Dear Sophie A big thank you for your 5* review of our service as a professional and trustworthy property management agent. We are delighted that our team have looked after you well and always strive to solve problems with speed. Kindest Regards Vanet Property Asset Management
1/5
GoogleReally bad service. Agents don't answer emails and arranging a viewing is impossible because they are never available.
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleNever rented before and vanet have guided and held my hand through the entire process. Amazing flat. Thank you
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
5/5
Google‘David really helped me and guided me through the whole lettings process. Would definitely recommend Vanet as an agent’.
Rachel, thank you for your recommendation and 5* review of our Vanet Property Asset Management team! I will make sure your kind comments are passed to David and the team. Best wishes, Mark
5/5
GoogleSuperb Agency. Worked closely with them for the past year. Excellent service from Romualdas, Egle and Razvan! Keep it up guys!
Hello Zaid Many thanks for the 5* review! It has been a pleasure to work with you also and we are delighted that our team have provided an excellent service to you. Best Wishes Vanet Property Asset Management
5/5
GoogleI rented an apartment from Romualdas back in July 2017. He was by far the most professional agent I have dealt with. He arranged several viewings and got me first access to some new listings before they came on the market. A true gent and a pleasure to work with.
5/5
GoogleVery helpful and supportive staff, especially when considering that a lot of the procedures had to be done remotely.
Thank you for the 5* rating and encouraging feedback Bozhidar! We hope you are enjoying your new property. Kindest Regards Vanet Property Asset Management
5/5
GoogleI rented an apartment from Romualdas back in July 2017. He was by far the most professional agent I have dealt with. He arranged several viewings and got me first access to some new listings before they came on the market. A true gent and a pleasure to work with.
5/5
GoogleRomualdas Stanulis did a great job negotiating and arranging the apartment for us, very happy with the service
Hi Mintautas Thank you for leaving a fantastic review of Romualdas, we are thrilled that he did a great job negotiating and arranging your new apartment for you. Best Regards Vanet Property Asset Management
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