Trusted Agent profile · London

Urban Bubble London reviews

3.3

★★★★★

795 reviews across 2 platforms

Smugglers Way, London, SW18 1EW

Part of Urban Bubble, see every office.

Urban Bubble's office in London, at Smugglers Way, is rated 3.3 out of 5 across 795 reviews on two platforms, including 475 Google reviews rated 3.4.

Google logo

3.4 / 5

475

Reviews on Google

This office

Trustpilot logo

320

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Recommended to landlords

I changed my managing agent to urbanbubble recently and they have been considerably helpful, knowledgeable and effective at letting my properties. Some of them they let for the highest rents we have ever achieved, in 2 days. Couldn't ask for anything better.

JJ · 6 October 2021

1/5

Trustpilot

still chasing our deposit and extra…

still chasing our deposit and extra costs for damage from August 2023

Lynsey · 22 May 2024

4/5

Trustpilot

Rent arrears

The agent Adeeb Ahmed helped handling of rent arrears and late payments. The service is responsive and has a timely solution.

Sam · 27 October 2023

1/5

Trustpilot

Poor management

Poor management, and excessive and unnecessary charges

Joshua · 24 January 2022

Agent replied · 14 June 2024

Hi Joshua. I was concerned to read of your negative comments regarding our management. I have tried looking through our system, but can't find you. Would you be please email me on info@urbanbubble.co.uk with some information so I can delve a little deeper. Thank you. Alexander

5/5

Google

Brilliant service, reasonable fees. Highly recommend.

Andrew · 20 August 2024

5/5

Trustpilot

Thumb up to Adeeb service

Adeeb fast response to me. Provide me current status of my account.

Annaliza · 29 April 2024

1/5

Trustpilot

Now the property manager refuses to…

Now the property manager refuses to answer any calls or return any calls ...I wonder if the actual freeholders are aware of how their leaseholders are treated by UrbanBubble ???

Kay · 13 January 2023

5/5

Trustpilot

Thank you for professional services

Clearly synchronize the situation of accounts payable, and quickly promote the payment of tenants. Thank very much for your help,Adeeb Ahmed.

文琢 · 26 September 2023

1/5

Trustpilot

The worst letting company I have ever…

The worst letting company I have ever been involved with.They do not reply to emails or phone calls.

Jonathan · 27 November 2023

5/5

Trustpilot

Credits to agent A.Ahmed

I would like to give credit to the agent A.Ahmed for being very efficient, understanding and prompt for his services ! Brilliant experience.

Kelly · 10 July 2023

4/5

Trustpilot

Just knew Mr

Just knew Mr. Adeeb Ahmed recently, not much he responded my request promptly and he is good overall.

Louie · 31 October 2023

5/5

Trustpilot

Urbanbubble

Very responsive and helpful services provided. Appreciation towards thier staff, Adeeb Ahmed!

Clive · 11 March 2024

1/5

Trustpilot

Dishonest and really terrible

Dishonest and really terrible at communication. They will just ignore you entirely unless they want their fees. Always messing up my rent payments, this happens to a lot of people. Landlords and investors be ware

Abbie · 4 February 2022

1/5

Trustpilot

The worst letting Company ever

The worst letting Company ever. Avoid at all costs.

Jonathan · 19 April 2024

3/5

Trustpilot

Colleague will let us know how to…

Colleague will let us know how to process and we can chat through whatsapp even not stay in UK. They were friendly and helpful !

天力僱傭中心 · 10 February 2023

5/5

Trustpilot

very helpful

very helpful. fast responses all the time

YiTung · 29 April 2024

1/5

Trustpilot

NO rent payment

i did not receive my rent payments from urbanbubble for many months there was so many errors. I will take them to the ombudsman. very bad service and the people are liars

Haoyu · 7 April 2022

5/5

Trustpilot

Mr MO was really kind and supportive.

Nihar · 19 April 2024

5/5

Google

CARL.

Mubarak · 1 October 2026

1/5

Trustpilot

Avoid this company

Avoid this company. I had to open a chargeback to get my money back. Awful experience.

John · 9 August 2023

1/5

Trustpilot

really bad experience and really bad…

really bad experience and really bad business. i never receive my rent payment on time and they are very trouble to get in contact with, rude staff and VERY unorganised

Wenjing · 10 March 2022

1/5

Trustpilot

Exceptionally incompetent

Exceptionally incompetent. Made a series of errors on my rental property causing me to lose money. Read the reviews and stay away

S · 28 November 2022

1/5

Trustpilot

Absolutely shocking as far as building…

Absolutely shocking as far as building management companies go.Accidentally over spent on service charge by£53k Avoid renting or buying under this business at all costs.

Mark · 30 June 2022

5/5

Trustpilot

Great customer service and prompt…

Great customer service and prompt response from Adeeb. Thanks for all your help!

SC · 14 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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