Trusted Agent profile Β· London

Urang Property Management London reviews

2.9

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500 reviews across 2 platforms

196 New Kings Road, London, SW6 4NF

Urang Property Management's office in London, at 196 New Kings Road, is rated 2.9 out of 5 across 500 reviews on two platforms, including 219 Google reviews rated 2.6.

Google logo

2.6 / 5

219

Reviews on Google

This office

Trustpilot logo

281

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Taking them to court. You can all join in , I’ll pay your fess

Leena Β· 25 August 2022

1/5

Trustpilot

Shocking service

Shocking service. Bad response time lack of engagement. Always blaming middle men/agents who they appointed. Do not recommend

Terry Β· 24 January 2022

1/5

Trustpilot

Very slow and ignores issues logged to…

Very slow and ignores issues logged to URANG. URANG Property Manager can't manage the Fairthorn Road Development.

James Β· 3 March 2022

1/5

Google

Rating only, no written review.

George Β· 26 March 2026

Agent replied Β· 16 April 2026

Dear george hallwood, Thank you for your review. We’re sorry to see that your experience did not meet expectations. As no details were provided, we’d appreciate the opportunity to understand what happened and assist further. Please contact us at onlinereviews@urang.co.uk with your property details so we can look into this for you. Kind regards Thobeka Urang Customer Resolution Associate

5/5

Trustpilot

Really great team

Really great team. Did some jobs at my bar and were highly professional and really reasonable. Would recommend.

Bill Β· 7 July 2021

1/5

Google

They don’t reply to emails nor answer the phone.

K Β· 25 August 2022

5/5

Trustpilot

Great company- good clean

Great company. Very happy with the results.

Elizabeth Β· 23 March 2022

5/5

Google

Rating only, no written review.

ŞEBNEM · 11 December 2025

Agent replied Β· 16 April 2026

Thank you so much for your review

5/5

Google

Rating only, no written review.

Ahmet Β· 11 December 2025

5/5

Trustpilot

Great service from Beatrice at urang.

Rating only, no written review.

Ervin Β· 15 October 2025

5/5

Google

Rating only, no written review.

Rachel Β· 23 September 2025

5/5

Google

Rating only, no written review.

Delon Β· 8 August 2025

5/5

Google

πŸ‘ …

Steve Β· 13 May 2025

Agent replied Β· 24 May 2025

Hi there Thank you for your positive feedback! Kind regards Jess Urang Customer Satisfaction Coordinator

1/5

Google

Avoid

Naweed Β· 5 April 2025

1/5

Google

Rating only, no written review.

Dan Β· 25 December 2024

Agent replied Β· 28 December 2024

Dear Dan We apologise for your negative experience. Your feedback is important to us, and we are committed to improving our services. Please could you send an email to onlinereview@urang.co.uk with the details of your experience so that we can look into it. Kind regards Jess Urang Customer Satisfaction

1/5

Google

Rating only, no written review.

Matthew Β· 20 November 2024

Agent replied Β· 23 November 2024

Dear Matthew We apologise for not meeting your expectations. Your feedback is important to us, and we are committed to improving our services. If there is any specific concerns you would like to bring to our attention, please do so by sending an email to onlinereviews@urang.co.uk. Kind regards Jess Urang Customer Satisfaction

5/5

Trustpilot

Top quality and speedy service

Rating only, no written review.

Thomas Β· 17 October 2024

Agent replied Β· 23 October 2024

Hi ThomasThank you for your positive feedback. If there is anything further you'd like to share, please contact me at onlinereviews@urang.co.uk.We look forward to a continued positive work experience. Kind regardsJessUrang Customer Satisfaction Coordinator

1/5

Google

Rating only, no written review.

Amar Β· 4 October 2024

Agent replied Β· 24 August 2024

Dear Amar I am sorry to hear of your experience. I will look into the concerns you raised (on another review platform) internally and will be in contact. If there is anything further you would like to add, please send me an email at onlinereviews@urang.co.uk. Kind regards Jess Urang Customer Satisfaction Coordinator

1/5

Google

Rating only, no written review.

A Β· 26 May 2024

Agent replied Β· 24 August 2024

Hi AJ Thank you for taking the time to rate us. We are sad to see that you have had a less than satisfactory experience and would like to find out how we can improve your experience with us. Unfortunately, I am unable to locate you on our database as I do not have enough information. Would you please email me at onlinereviews@urang.co.uk with more details so I can look into this? Kind regards Jess Urang Customer Satisfaction Coordinator

1/5

Google

Rating only, no written review.

Nana Β· 26 April 2024

Agent replied Β· 24 August 2024

Dear Reviewer I apologise that you have had an experience with us that has left you dissatisfied. Your Property Manager made an effort to reach out to you to find out what your rating was in connection with on 3/04/2024, but has yet to have a response. We would like to hear from you in order that we may have the opportunity to resolve this and improve our service. If you'd be willing to do so, please send an email to onlinereviews@urang.co.uk with details of your concerns. Kind regards, Jess Customer Satisfaction Coordinator

1/5

Google

Rating only, no written review.

Tanya Β· 27 March 2024

Agent replied Β· 24 August 2024

Hi Tanya I understand we no longer manage that block you live in and that there still may be things that have left you not feeling satisfied with our service. I would very much appreciate it if you could send me and email to discuss what these concerns may be so that we can improve our service with our current clients. My email is onlinereviews@urang.co.uk Kind regards Jess Urang Customer Satisfaction Coordinator

4/5

Trustpilot

Quick response and good service 100/100

Rating only, no written review.

G Β· 27 January 2024

Agent replied Β· 19 June 2024

Dear ReviewerThank you for your positive feedback.Please email me at customerfeedback@urang.co.uk so that I can personally thank you and pass on your feedback to the relevant Team member.Kind regardsJessCustomer Satisfaction Coordinator

3/5

Google

Rating only, no written review.

Kamal Β· 28 December 2023

Agent replied Β· 24 August 2024

Hi Kamal Thank you for taking the time to rate us. If you have any feedback that may be useful for us to improve our services, please send us an email to onlinereviews@urang.co.uk. Kind regards Jess Urang Customer Satisfaction Coordinator

1/5

Google

Rating only, no written review.

Justyna Β· 28 November 2023

Agent replied Β· 24 August 2024

Hi Justyna Thank you for taking the time to rate us. If you have any feedback that may be useful for us to improve our services, please send us an email to onlinereviews@urang.co.uk. Kind regards Jess Urang Customer Satisfaction Coordinator

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Urang Property Management's Google reviews

Questions about Urang Property Management London

How many reviews does Urang Property Management London have?

Urang Property Management's London office has 500 reviews across two platforms: 219 on Google, 281 on Trustpilot.

What is Urang Property Management London's rating?

Urang Property Management London is rated 2.9 out of 5 across all 500 reviews, and 2.6 out of 5 on Google from 219 reviews.

Where is Urang Property Management's London office?

Urang Property Management London, 196 New Kings Road, London, SW6 4NF.

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